2. Created 2010 by T Curtis
om
Email: ideamerchants@gmail.com
Blog: www.onimproving.blogspot.com
Presentations: www.slideshare.net
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3. Pre-event Actions
Create common expectations for the event
Collect data to support mapping
Clarify the scope of area to be mapped
Identify and invite individuals needed for event
Gather supplies and set up area
4. A map needs to... Be useable
Measure time
Be commonly accepted
Track value creation
Contain all steps not just official or documented
Be current Show both information and product flow
Easily increase understanding Show inventory levels
Help highlight improvement opportunities
5. Find the Hidden factory
Steps in a process that are not documented.
Must reveal and come to understand.
Usually found through observation or
auditing of the process.
6. Mapping Helps
Current -baseline-common ground-
uncover the hidden process-think like a
map maker: collect all features-find
opportunities to improve-jumping off
point for other maps-must reflect up to the
moment
7. Mapping Helps
Ideal -no bounds-blue sky-no resource
constraints-think like a child: dream all
features-leave nothing to improve-be
unrealistic-must be done second-cannot be
skipped!!!!
8. Mapping Helps
Future -actionable-meets business
requirements-plan to get there-think like
a designer: ensure flow and function-
waste elimination and value creation-
includes doable elements of ideal map-
becomes "to be" map
9. Event Follow-up Actions
Create Action RAIL
Establish follow up plan and meeting schedule
Ensure documentation of Opportunities and Maps
Do Event Post Mortem
Write Change Agreement