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3: Content


                           JOM800 Online Journalism

Monday, 24 October 2011
This week in 3 bullets:


  • How people consume differently online
  • How you should produce content
    differently as a result
  • How to factor in SEO and SMO


Monday, 24 October 2011
What is journalism for in a
networked age?




Monday, 24 October 2011
Things have changed.


                          What happened in 2008?

Monday, 24 October 2011
‘News grazers’ a majority




                                        (source: Pew)



Monday, 24 October 2011
More now read online than print


                               (and for young people,
                               the internet rivalled
                               television as a main
                               source of national and
                               international news,
                               with 59% for each)




                               (source: Pew)



Monday, 24 October 2011
“According to Nielsen, the average UK     “[Search and communities] was the most
   internet user spent three hours and 40    popular category from the perspective of
   minutes on ‘member community sites’ in    time spent per person, with the average
   September 2008, up 42% on the figure of   person using sites in this category for 6
   two hours and 35 minutes for a year       hours 36 minutes in April
   previously.”                              2011”


                                                              source: Ofcom CMR 2008 and 2011


Monday, 24 October 2011
source: Ofcom CMR 2011


Monday, 24 October 2011
source: Hitwise (http://weblogs.hitwise.com/robin-goad/2009/08/content_driven_websites_receiv.html)


Monday, 24 October 2011
Jill, Brighton,
                          insurance broker
       • Watched BBC News 24 in morning
       • Listened to R1 in car
       • Checked her email every hour, seeing Yahoo
         headlines 10 times per day
       • Received text messages & email alerts
       • Live scoreboard on desktop
       • More radio in car home
       • Facebook, email, TV at home
                                  (source: AP A New Model for News)




Monday, 24 October 2011
AP study findings

       •   News is connected to email
       •   Constant checking – bored, not engaged
       •   Lifestyles affect consumption (sharing, search)
       •   News is multitasked
       •   ‘news comes to me from other people’
       •   News = social currency
       •   Readers want depth; are ‘news fatigued’

                                   (source: AP A New Model for News)




Monday, 24 October 2011
Content strategy


                                Don’t take anything for granted

Monday, 24 October 2011
The style challenge


 Formal news article:
 1. Re/action
 2. Context
 3. Re/action
 4. Re/action
 5. Context...
Monday, 24 October 2011
Eg.
 1. A woman is campaigning...
 2. Jill Jones, 33, was walking...
 3. Her boss said...
 4. The company said...
 5. It is the third time...
Monday, 24 October 2011
The style challenge - beyond a
formal news website

 Add:
 Process as product - iterative blogging
 Liveblogging
 Explainers
 Interactivity
 Multimedia
                          http://onlinejournalismblog.com/2011/07/25/the-style-challenge/
Monday, 24 October 2011
http://onlinejournalismblog.com/2011/10/24/drafting-a-content-strategy-4-ws-and-a-h/
Monday, 24 October 2011
The style challenge - platform-
specific language

 On Twitter, are you talking to one person
 or many?
 What about YouTube? A blog? Facebook?



Monday, 24 October 2011
'News'? Your content strategy


 What's new - to that network
 'Social' media: images, sounds, quotes,
 comments, etc.
 Utility information
 Spotlighting, connecting, confirming/
 debunking
Monday, 24 October 2011
Monday, 24 October 2011
Case studies


                                     ..

Monday, 24 October 2011
181,000 - 331,000




                                            413,700 - 417,700
  http://themediablog.typepad.com/the-media-blog/2011/06/kim-kardashian-rihanna-kate-
  middleton-the-queen.html

Monday, 24 October 2011
Magazines: Marie Claire
“Marie Claire's Beauty Genius app offers how-to videos shot
with leading make-up artists and shows readers how to apply
fashionable looks ... The app, which is filmed in IPC's studios,
sells at £1.19. Further in-app videos, such as "Flawless Face
Fixers", are offered at 59p each to keep the revenue stream
flowing. "Having your mobile phone by the mirror with your
make-up bag, and watching a video that you can stop and start
when trying to get that look, it makes sense really – rather than
watching on a PC"


 http://www.independent.co.uk/news/media/online/horse-amp-hound-hotter-than-the-
 sun-2261211.html
Monday, 24 October 2011
Monday, 24 October 2011
"[The LA Times has] been
   experimenting with replacing the
   traditional write-through concept with
   a more iterative approach that breaks
   out updates as individual stories as
   they develop. The steady stream of
   updates helps keep the homepage
   from looking stagnant, which is what
   readers expect."

  http://www.niemanlab.org/2011/08/traffic-report-why-pageviews-and-engagement-are-up-
  at-latimes-com/


Monday, 24 October 2011
A website is not a
            distribution strategy

                            SEO and SMO

Monday, 24 October 2011
Monday, 24 October 2011
They're not looking at you




                                            Source: BBC

Monday, 24 October 2011
link

Monday, 24 October 2011
Level 1: content & meaning


    •    Visible content, weighted:
    •    Headlines and subheadings
    •    Bold and italic text
    •    Links, tables and lists
    •    Main content, intro first

Monday, 24 October 2011
Level 2: meta data


    •    Invisible content, weighted:
    •    Page title
    •    URL
    •    <alt> tags
    •    tags and categories
    •    location & recency
Monday, 24 October 2011
Level 3: reputation


    •    Inbound links (not <nofollow>)
    •    Text around links
    •    PageRank of referring sites
    •    Your PageRank
    •    Frequency of updates

Monday, 24 October 2011
Monday, 24 October 2011
‘Black hat’ SEO - penalised


    •    ‘Linkspamming’
    •    Link farms
    •    Invisible text
    •    Keyword stuffing


Monday, 24 October 2011
It’s always been
                                     social

                                   (But now it’s more so)

Monday, 24 October 2011
"Most of the traffic to the successful
   Top Gear site now comes [from]
   Facebook. Top Gear was now treating
   Facebook as another media channel
   in its own right and had allocated half
   a person’s time to manage the Top
   Gear fan page there. And the strategy
   was paying off."


  www.inpublishing.co.uk/kb/articles/at_the_aop_summit.aspx

Monday, 24 October 2011
“[Some editors] encourage – in some
   cases, even mandate – that reporters
   and writers promote their stories
   (and themselves) routinely through
   social media.”




   Ken Doctor, Nieman Reports

Monday, 24 October 2011
27% of users share 87% of stories
   Social networks – 43% of links
   Email – 30%
   SMS – 15%, IM – 12%

   65% major news, 19% breaking news,
   16% quirky news

   Useful (US), work-related (EU),
   status-enhancing (Asia)

   CNN Pownar study, 2010

Monday, 24 October 2011
Monday, 24 October 2011
Monday, 24 October 2011
Source: http://blog.bitly.com/post/9887686919/you-just-shared-a-link-how-long-will-people-
 pay

Monday, 24 October 2011
"The half life of a bitly link is about 3
   hours, unless you publish your links
   on YouTube, where you can expect
   about 7 hours worth of attention ...
   The lifespan of your link is connected
   more to what content it points to than
   on where you post it."



  http://blog.bitly.com/post/9887686919/you-just-shared-a-link-how-long-will-people-pay



Monday, 24 October 2011
Monday, 24 October 2011
What works in social
distribution

 Positive sentiment
 Publishing when quiet
 Mixing curation with creation*



Monday, 24 October 2011
Monday, 24 October 2011
Facebook EdgeRank


    • A history of interaction counts
      (invite it and ask for it!)
    • Photos, video and links
    • Recency


Monday, 24 October 2011
Analytics and metrics


    •    Page views and unique visitors
    •    Time spent on site
    •    Bounce rate
    •    Traffic source
    •    Search terms

Monday, 24 October 2011
Where to go from here:


 Identify the key phrases that people
 search for (not your own jargon)
 Mix curation with creation
 Think about style and platform
 Interact, use media and timing
 Monitor analytics and adjust
Monday, 24 October 2011
Guest Q&A:
                           Tim Ireland,
                          Bloggerheads
                            Blogger who knows SEO and SMO

Monday, 24 October 2011
This week's lab.


   Your network's key phrases
   Identifying useful links (curation)
   Planning the content mix (creation)
   Making product out of process
   Setting up analytics

Monday, 24 October 2011
Further reading.


   Delicious.com/paulb/cityOJ03
   Delicious.com/paulb/SEO
   Delicious.com/paulb/SMO
   Battelle: The Search
   Tancer: Click

Monday, 24 October 2011

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Content strategies, search engine optimisation (SEO) and social media opti SMO

  • 1. 3: Content JOM800 Online Journalism Monday, 24 October 2011
  • 2. This week in 3 bullets: • How people consume differently online • How you should produce content differently as a result • How to factor in SEO and SMO Monday, 24 October 2011
  • 3. What is journalism for in a networked age? Monday, 24 October 2011
  • 4. Things have changed. What happened in 2008? Monday, 24 October 2011
  • 5. ‘News grazers’ a majority (source: Pew) Monday, 24 October 2011
  • 6. More now read online than print (and for young people, the internet rivalled television as a main source of national and international news, with 59% for each) (source: Pew) Monday, 24 October 2011
  • 7. “According to Nielsen, the average UK “[Search and communities] was the most internet user spent three hours and 40 popular category from the perspective of minutes on ‘member community sites’ in time spent per person, with the average September 2008, up 42% on the figure of person using sites in this category for 6 two hours and 35 minutes for a year hours 36 minutes in April previously.” 2011” source: Ofcom CMR 2008 and 2011 Monday, 24 October 2011
  • 8. source: Ofcom CMR 2011 Monday, 24 October 2011
  • 10. Jill, Brighton, insurance broker • Watched BBC News 24 in morning • Listened to R1 in car • Checked her email every hour, seeing Yahoo headlines 10 times per day • Received text messages & email alerts • Live scoreboard on desktop • More radio in car home • Facebook, email, TV at home (source: AP A New Model for News) Monday, 24 October 2011
  • 11. AP study findings • News is connected to email • Constant checking – bored, not engaged • Lifestyles affect consumption (sharing, search) • News is multitasked • ‘news comes to me from other people’ • News = social currency • Readers want depth; are ‘news fatigued’ (source: AP A New Model for News) Monday, 24 October 2011
  • 12. Content strategy Don’t take anything for granted Monday, 24 October 2011
  • 13. The style challenge Formal news article: 1. Re/action 2. Context 3. Re/action 4. Re/action 5. Context... Monday, 24 October 2011
  • 14. Eg. 1. A woman is campaigning... 2. Jill Jones, 33, was walking... 3. Her boss said... 4. The company said... 5. It is the third time... Monday, 24 October 2011
  • 15. The style challenge - beyond a formal news website Add: Process as product - iterative blogging Liveblogging Explainers Interactivity Multimedia http://onlinejournalismblog.com/2011/07/25/the-style-challenge/ Monday, 24 October 2011
  • 17. The style challenge - platform- specific language On Twitter, are you talking to one person or many? What about YouTube? A blog? Facebook? Monday, 24 October 2011
  • 18. 'News'? Your content strategy What's new - to that network 'Social' media: images, sounds, quotes, comments, etc. Utility information Spotlighting, connecting, confirming/ debunking Monday, 24 October 2011
  • 20. Case studies .. Monday, 24 October 2011
  • 21. 181,000 - 331,000 413,700 - 417,700 http://themediablog.typepad.com/the-media-blog/2011/06/kim-kardashian-rihanna-kate- middleton-the-queen.html Monday, 24 October 2011
  • 22. Magazines: Marie Claire “Marie Claire's Beauty Genius app offers how-to videos shot with leading make-up artists and shows readers how to apply fashionable looks ... The app, which is filmed in IPC's studios, sells at £1.19. Further in-app videos, such as "Flawless Face Fixers", are offered at 59p each to keep the revenue stream flowing. "Having your mobile phone by the mirror with your make-up bag, and watching a video that you can stop and start when trying to get that look, it makes sense really – rather than watching on a PC" http://www.independent.co.uk/news/media/online/horse-amp-hound-hotter-than-the- sun-2261211.html Monday, 24 October 2011
  • 24. "[The LA Times has] been experimenting with replacing the traditional write-through concept with a more iterative approach that breaks out updates as individual stories as they develop. The steady stream of updates helps keep the homepage from looking stagnant, which is what readers expect." http://www.niemanlab.org/2011/08/traffic-report-why-pageviews-and-engagement-are-up- at-latimes-com/ Monday, 24 October 2011
  • 25. A website is not a distribution strategy SEO and SMO Monday, 24 October 2011
  • 27. They're not looking at you Source: BBC Monday, 24 October 2011
  • 29. Level 1: content & meaning • Visible content, weighted: • Headlines and subheadings • Bold and italic text • Links, tables and lists • Main content, intro first Monday, 24 October 2011
  • 30. Level 2: meta data • Invisible content, weighted: • Page title • URL • <alt> tags • tags and categories • location & recency Monday, 24 October 2011
  • 31. Level 3: reputation • Inbound links (not <nofollow>) • Text around links • PageRank of referring sites • Your PageRank • Frequency of updates Monday, 24 October 2011
  • 33. ‘Black hat’ SEO - penalised • ‘Linkspamming’ • Link farms • Invisible text • Keyword stuffing Monday, 24 October 2011
  • 34. It’s always been social (But now it’s more so) Monday, 24 October 2011
  • 35. "Most of the traffic to the successful Top Gear site now comes [from] Facebook. Top Gear was now treating Facebook as another media channel in its own right and had allocated half a person’s time to manage the Top Gear fan page there. And the strategy was paying off." www.inpublishing.co.uk/kb/articles/at_the_aop_summit.aspx Monday, 24 October 2011
  • 36. “[Some editors] encourage – in some cases, even mandate – that reporters and writers promote their stories (and themselves) routinely through social media.” Ken Doctor, Nieman Reports Monday, 24 October 2011
  • 37. 27% of users share 87% of stories Social networks – 43% of links Email – 30% SMS – 15%, IM – 12% 65% major news, 19% breaking news, 16% quirky news Useful (US), work-related (EU), status-enhancing (Asia) CNN Pownar study, 2010 Monday, 24 October 2011
  • 41. "The half life of a bitly link is about 3 hours, unless you publish your links on YouTube, where you can expect about 7 hours worth of attention ... The lifespan of your link is connected more to what content it points to than on where you post it." http://blog.bitly.com/post/9887686919/you-just-shared-a-link-how-long-will-people-pay Monday, 24 October 2011
  • 43. What works in social distribution Positive sentiment Publishing when quiet Mixing curation with creation* Monday, 24 October 2011
  • 45. Facebook EdgeRank • A history of interaction counts (invite it and ask for it!) • Photos, video and links • Recency Monday, 24 October 2011
  • 46. Analytics and metrics • Page views and unique visitors • Time spent on site • Bounce rate • Traffic source • Search terms Monday, 24 October 2011
  • 47. Where to go from here: Identify the key phrases that people search for (not your own jargon) Mix curation with creation Think about style and platform Interact, use media and timing Monitor analytics and adjust Monday, 24 October 2011
  • 48. Guest Q&A: Tim Ireland, Bloggerheads Blogger who knows SEO and SMO Monday, 24 October 2011
  • 49. This week's lab. Your network's key phrases Identifying useful links (curation) Planning the content mix (creation) Making product out of process Setting up analytics Monday, 24 October 2011
  • 50. Further reading. Delicious.com/paulb/cityOJ03 Delicious.com/paulb/SEO Delicious.com/paulb/SMO Battelle: The Search Tancer: Click Monday, 24 October 2011