How to repair your reputation if you are harassed or cyber bullied on Twitter: 8 Tips to Help After a Negative Tweet Goes Out

1. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 How to repair your reputation if you are
harassed or cyber bullied on Twitter

2. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 8 Tips to Help After a Negative Tweet
Goes Out

3. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 Background
– A recent client came to me upset: they were a
victim of harassment or cyber bullying.

4. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 A horrific tweet, that seemed to come out
of the blue, was vile, personal and
disgusting.

5. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 It not only interrupted their day—to say the
least—but it also impacted their online
reputation.

6. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 Suddenly, HUNDREDS of their followers
were exposed to the untruths in an instant.

7. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 Suddenly, HUNDREDS of their followers
were exposed to the untruths in an instant.
 This tweet could then be picked up by
Google and start to show up in searches.

8. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 Suddenly, HUNDREDS of their followers
were exposed to the untruths in an instant.
 This tweet could then be picked up by
Google and start to show up in searches.
 A business associate or client could then see
the negative link, think twice about working
with them again, and their business
reputation is tarnished further.

9. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 Essentially, one tweet could
destroy their online reputation.

10. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 What to do?

11. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 Here are eight tips that I used that might be
helpful for you.

12. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 If someone writes a damaging, offensive or
harassing tweet, stay calm.
Stay Calm

13. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 It probably will bring up feelings of anger,
rage, and fear.
– What else will they do?
– Why are they doing this to me?
– What should I do now?
Stay Calm

14. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 The most important thing is to not do
anything—for the moment.
 Just pause.
 Go for a walk to clear your head.
 Call a close friend or family member if
necessary to calm down.
Stay Calm

15. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 The immediate impulse is to respond with a
tweet.
 Don’t.
Don’t Response Immediately

16. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 Sending a tweet back does two things:
– It might give you a temporary feeling of
satisfaction but it only satisfies the cyber bully.
– It only makes things worse.
Don’t Response Immediately

17. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 So, again, don’t write a retaliatory response
back.
Don’t Response Immediately

18. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 Realize that it’s not personal.
 The internet and social media, including
Twitter, are like the “Wild West.”
 Nearly anyone can say nearly anything for
what ever reason.
 In that spirit, try not to think that someone is
targeting you personally.
Its Not Personal

19. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 Copy or take a screen shot of the offensive
or negative tweet.
 This might come in handy later.
 Perhaps you need this as further proof if a
problem crops up (unlikely) again.
 It’s helpful to save the message to analyze
later.
Copy or Screen Shot the Tweet

20. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 How to report spam:
– Visit the spam account's profile.
– Click the person icon. This brings up a drop-
down actions menu (see image below).
– Click on Report @username for spam.
Block the User

21. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter

Block the User

22. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 A blocked user means that they can not
follow you or reply to tweets.
 Note that reporting an account for spam does
not automatically result in suspension.
Block the User

23. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 Quickly delete the tweet after being sure that
you saved it.
 Removing it should ensure that it won’t get
indexed by Google.
 It also prevents other Followers from seeing
it.
Delete it and ignore it

24. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 Review your Twitter account, and change
your privacy settings.
– Make your tweets Protected so that only your
followers can see your messages.
– By default, your tweets are Public, meaning that
they are visible to anyone, whether or not they
have a Twitter account.
Change your Twitter Settings

25. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 To make your tweets Private:
– Go to your account settings by clicking on
the gear icon at the top right of the page and
selecting Settings from the drop down menu.
Change your Twitter Settings

26. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 To make your tweets Private:
– Go to your account settings by clicking on
the gear icon at the top right of the page and
selecting Settings from the drop down menu.
– Scroll down to the Tweet privacy section and
check the box next to Protect my Tweets.
Change your Twitter Settings

27. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 To make your tweets Private:
– Go to your account settings by clicking on
the gear icon at the top right of the page and
selecting Settings from the drop down menu.
– Scroll down to the Tweet privacy section and
check the box next to Protect my Tweets.
– Click the blue Save button at the bottom of the
page. You will be prompted to enter your
password to confirm the change.
Change your Twitter Settings

28. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
Change your Twitter Settings

29. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 If necessary, you can
report the harassing message to Twitter.
 Follow the link for more information:
https://support.twitter.com/articles/15789
Report it to Twitter, If Necessary

30. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 If it’s abusive, breaches privacy, or has
harassing and violent threats, you
should complete the Twitter form
https://support.twitter.com/articles/15789
Report it to Twitter, If Necessary

31. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
Report it to Twitter, If Necessary

32. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 Some other resources to consider:
– Stop Bullying | @stopbullyinggov
– National Crime Prevention Center on
Cyberbullying
– Cyberbullying Research Center
– Connect Safely | @connectsafely
Report it to Twitter

33. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 Finally, if you did everything above, then
move on and forget it.
 Try not to think about it.
 Just continue to be aware of any problems.
Move On

34. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 We help professionals and companies protect and promote
their online reputation.
 Recover Reputation is a boutique consultancy at the forefront
of repairing, improving and protecting online reputations of their
clients.
 Founded by Steven W. Giovinco, Recover Reputation focuses
primarily on professionals as well as small to medium size
companies and individuals.
 Recover Reputation realizes that reputations can be destroyed
by one disgruntled employee or a competitor, and provides
extremely effective, customized “hands-on” solutions to help.
About Recover Reputation

35. www.recoverreput
ation.com
347-421-7598
How to Repair Your Online Reputation if
You Are Harassed or Cyber Bullied on
Twitter
 Recover Reputation’s Steven W. Giovinco
– Master’s degrees from Yale University and New York
University’s Interactive Communications Program
– 15 years of IT experience
– Five years experience writing content
– Three years experience in search engine optimization.
 Contact me with any questions!
– 347-421-7598
– steve@recoverreputation.com
– www.recoverreputation.com
About Recover Reputation’s Steven W. Giovinco