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Becoming a Digital Business
How to succeed!
February 5, 2019
Becoming a digital business
- How to succeed!
1 Introductions
Becoming a digital business
Ambitions vs outcomes
2
3
The importance of the back office4
Closing thoughts5
Rowan Lemley (host)
Introductions
Andreas Korczak
Chief Operations and
Marketing Officer,
Microsoft Finland
Internal
OpusCapita
Digitalizing global trade,
one customer at a time.
• Founded in 1984
• Turnover 65M€ (2017)
• ~400 employees
• 11 sites in 7 countries
• ~3000 customers
eProcurement used
across 100 countries
Invoice Automation
across Nordics
16 million e-invoices sent
and received annually
10.11.2017 OpusCapita5
OpusCapita – what we do
• Source-to-Pay
• Cash Management
• Business Network
• Product Information Mgnt
• Accounts Receivable
Automation
A broad and
differentiating portfolio
Get networked! Digitalization
starts here. Transactional
efficiencies and clean data will
set you up for success.
Connect
Command & control!
Centralize and standardize
your processes ensuring
internal and external alignment
with maximum control in place.
Align
Work smarter, not harder!
With digital connectivity and a
streamlined process in place,
intelligent automation can
delivery next level opportunities.
Automate
1
2
3Unlock the value of
digitalization! With a highly agile
process, you are ready to support
growth. With fully digitalized
processes, analytics and insights
can drive performance.
Optimize
4
What are the value drivers of digital transformation
GLOBAL
PAYMENTS
PAYABLES
AUTOMATION
SOURCING &
SUPPLIER
ENGAGEMENT
RECEIVABLES
AUTOMATIO
N
OPERATIONAL
PROCUREMENT
CASH
MANAGEMENT
Comprehensive
supplier information
management and
agile sourcing for
goods and services.
Improve your cash
inflows and reduce
the time spent
matching
payments to
invoices.
Create a centralized
product catalog with
a modern guided
buying experience
with full mobility.
Consolidate and
optimize your in-
house bank and
liquidity
management
functions.
Enable control and
compliance over AP
while dramatically
lowering
transactional costs.
Connect directly to
over 200 banks,
SWIFT certified for
global payment
coverage.
OpusCapita is a platform
that combines source-to-pay &
cash management, enabling full
source-to-cash process
optimization.
Optimizing the full
source-to-cash process
enables growth and drives
performance
Putting the value
drivers to work!
Andreas Korczak
Chief Operations and Marketing Officer, Microsoft Finland
• Leading strategy and digital transformation work
• Shaping how to set and execute a complex change
agenda successfully
• Evangelizes how new technologies find their paths to
customer solutions in the market
• How mobility and data intelligence enhance our daily work
and life.
• Developing high performing, diverse teams with growth
mindset, capable to solve the challenges of tomorrow.
Optimize
operations
Transform
products
Engage
customers
Empower
employees
Optimize
operations
Transform
products
Engage
customers
Data
Capture digital signal across business
2
Intelligence
Connect and synthesize data
Action
Improve business outcomes
ENABLING DIGITAL TRANS FO RMATIO N
Empower
employees
Data
Data +
intelligence
Data +
intelligence
Optimize
operations
Transform
products
Engage
customers
Empower
employees
Data
Capture digital signal across business
2
Intelligence
Connect and synthesize data
Action
Improve business outcomes
ENABLING DIGITAL TRANS FO RMATIO N
The path to becoming a digital business involves
both operating model changes and business
model changes
Digital optimization: The process of
using digital technology to improve
existing operating processes and/or
business models.
- Gartner
Digital transformation: The process of
exploiting the latest digital technologies
and practices to create a new
sustainable digital business model.
- Gartner
Gartner, Digital Business Transformation: Closing the Gap Between Ambition and Reality, Ian Cox, Kristin Moyer, 18 June 2018.
Optimization
vs
Transformation
Question:
- How do you view the
difference between
optimization and
transformation?
*Figure 4 from “Gartner, Digital Business Transformation: Closing the Gap Between Ambition and Reality, Ian Cox, Kristin
Moyer, 18 June 2018.”
Who is more
likely to succeed
Question:
- Why are so few
organizations
succeeding in their
ambitions and does it
have anything to do
with their goals?
*Figure 6 from “Gartner, Digital Business Transformation: Closing the Gap Between Ambition and Reality, Ian Cox, Kristin
Moyer, 18 June 2018.”
The Gap between
ambition and
performance
Question:
- Do you think
CFOs/CPOs, etc are
worried about the lack
of progress?
*Figure 7 from “Gartner, Digital Business Transformation: Closing the Gap Between Ambition and Reality, Ian Cox,
Kristin Moyer, 18 June 2018.”
How will Digitalization impact your business?
Source: Digital Transformation in Finland, Microsoft & PwC Oct 2017
70% : 70%
Finnish companies expect highest impact across Nordic
Source: Digital Transformation in the Nordics, Microsoft, PwC and Qvarty 2017
Public sector rank operations #1 for digitalization
Source: Digital Transformation in Finland, 2018
Case example: How to build a digital service offering
Kuntien palveluiden digitalisointiin tarvitaan uusia keinoja
(New means are required to support the digitalization of municipalities)
Source: KuntaPro.fi
Digital journey for back-office function is just starting …
Source: Uncovering AI in Finland, Microsoft-PwC study 2018
Three development areas to focus on
Source: Uncovering AI in Finland, Microsoft-PwC study 2018
80%
Reliability of
data
55%
Immature
technology
55%
Lack
of
skills
Closing remarks
• Continue to think big and balance Core vs. New
• Build a consistent data strategy with E2E processes in
mind
• Include back-office functions as core part of your digital
journey
• Develop skill and capabitilies in your organization and
find partnerships to scale
SELL
MORE
BUY
EASIER
PAY
SMARTER
Business
network
GROWTH
OpusCapita
30+ years experience
3000+ Customers
A pioneer of new technology
A thought leader
A partner

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Webinar: Microsoft & OpusCapita: becoming a digital business - how to succeed!

  • 1. Becoming a Digital Business How to succeed! February 5, 2019
  • 2. Becoming a digital business - How to succeed! 1 Introductions Becoming a digital business Ambitions vs outcomes 2 3 The importance of the back office4 Closing thoughts5
  • 3. Rowan Lemley (host) Introductions Andreas Korczak Chief Operations and Marketing Officer, Microsoft Finland
  • 4. Internal OpusCapita Digitalizing global trade, one customer at a time. • Founded in 1984 • Turnover 65M€ (2017) • ~400 employees • 11 sites in 7 countries • ~3000 customers eProcurement used across 100 countries Invoice Automation across Nordics 16 million e-invoices sent and received annually
  • 5. 10.11.2017 OpusCapita5 OpusCapita – what we do • Source-to-Pay • Cash Management • Business Network • Product Information Mgnt • Accounts Receivable Automation A broad and differentiating portfolio
  • 6. Get networked! Digitalization starts here. Transactional efficiencies and clean data will set you up for success. Connect Command & control! Centralize and standardize your processes ensuring internal and external alignment with maximum control in place. Align Work smarter, not harder! With digital connectivity and a streamlined process in place, intelligent automation can delivery next level opportunities. Automate 1 2 3Unlock the value of digitalization! With a highly agile process, you are ready to support growth. With fully digitalized processes, analytics and insights can drive performance. Optimize 4 What are the value drivers of digital transformation
  • 7. GLOBAL PAYMENTS PAYABLES AUTOMATION SOURCING & SUPPLIER ENGAGEMENT RECEIVABLES AUTOMATIO N OPERATIONAL PROCUREMENT CASH MANAGEMENT Comprehensive supplier information management and agile sourcing for goods and services. Improve your cash inflows and reduce the time spent matching payments to invoices. Create a centralized product catalog with a modern guided buying experience with full mobility. Consolidate and optimize your in- house bank and liquidity management functions. Enable control and compliance over AP while dramatically lowering transactional costs. Connect directly to over 200 banks, SWIFT certified for global payment coverage. OpusCapita is a platform that combines source-to-pay & cash management, enabling full source-to-cash process optimization. Optimizing the full source-to-cash process enables growth and drives performance Putting the value drivers to work!
  • 8. Andreas Korczak Chief Operations and Marketing Officer, Microsoft Finland • Leading strategy and digital transformation work • Shaping how to set and execute a complex change agenda successfully • Evangelizes how new technologies find their paths to customer solutions in the market • How mobility and data intelligence enhance our daily work and life. • Developing high performing, diverse teams with growth mindset, capable to solve the challenges of tomorrow.
  • 9.
  • 11. Optimize operations Transform products Engage customers Data Capture digital signal across business 2 Intelligence Connect and synthesize data Action Improve business outcomes ENABLING DIGITAL TRANS FO RMATIO N Empower employees Data Data + intelligence
  • 12. Data + intelligence Optimize operations Transform products Engage customers Empower employees Data Capture digital signal across business 2 Intelligence Connect and synthesize data Action Improve business outcomes ENABLING DIGITAL TRANS FO RMATIO N
  • 13.
  • 14. The path to becoming a digital business involves both operating model changes and business model changes Digital optimization: The process of using digital technology to improve existing operating processes and/or business models. - Gartner Digital transformation: The process of exploiting the latest digital technologies and practices to create a new sustainable digital business model. - Gartner Gartner, Digital Business Transformation: Closing the Gap Between Ambition and Reality, Ian Cox, Kristin Moyer, 18 June 2018.
  • 15. Optimization vs Transformation Question: - How do you view the difference between optimization and transformation? *Figure 4 from “Gartner, Digital Business Transformation: Closing the Gap Between Ambition and Reality, Ian Cox, Kristin Moyer, 18 June 2018.”
  • 16. Who is more likely to succeed Question: - Why are so few organizations succeeding in their ambitions and does it have anything to do with their goals? *Figure 6 from “Gartner, Digital Business Transformation: Closing the Gap Between Ambition and Reality, Ian Cox, Kristin Moyer, 18 June 2018.”
  • 17. The Gap between ambition and performance Question: - Do you think CFOs/CPOs, etc are worried about the lack of progress? *Figure 7 from “Gartner, Digital Business Transformation: Closing the Gap Between Ambition and Reality, Ian Cox, Kristin Moyer, 18 June 2018.”
  • 18. How will Digitalization impact your business? Source: Digital Transformation in Finland, Microsoft & PwC Oct 2017 70% : 70%
  • 19. Finnish companies expect highest impact across Nordic Source: Digital Transformation in the Nordics, Microsoft, PwC and Qvarty 2017
  • 20. Public sector rank operations #1 for digitalization Source: Digital Transformation in Finland, 2018
  • 21. Case example: How to build a digital service offering Kuntien palveluiden digitalisointiin tarvitaan uusia keinoja (New means are required to support the digitalization of municipalities) Source: KuntaPro.fi
  • 22. Digital journey for back-office function is just starting … Source: Uncovering AI in Finland, Microsoft-PwC study 2018
  • 23. Three development areas to focus on Source: Uncovering AI in Finland, Microsoft-PwC study 2018 80% Reliability of data 55% Immature technology 55% Lack of skills
  • 24. Closing remarks • Continue to think big and balance Core vs. New • Build a consistent data strategy with E2E processes in mind • Include back-office functions as core part of your digital journey • Develop skill and capabitilies in your organization and find partnerships to scale
  • 25. SELL MORE BUY EASIER PAY SMARTER Business network GROWTH OpusCapita 30+ years experience 3000+ Customers A pioneer of new technology A thought leader A partner