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Real Time Access to Real Time Information
GoldenGate is Strategic to Oracle ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Customers Demand Continuous Real Time Data While  Lowering IT Costs and Gaining Operational Efficiencies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Real-Time  Business Operations
Oracle GoldenGate The Solution for Enterprise-wide Real Time Data Needs Real-time  information  Database and applications, Mixed sources, distributed systems, legacy,  OLTP, OLAP Mission Critical Applications & Data, Business Intelligence, Reporting for Customers, Partners & Employees  Real-time   Access Oracle GoldenGate  delivers real-time access of real-time information, enabling companies to dramatically improve the availability, reliability, and performance of critical data  across enterprise systems.
Real-time Business Delivers Value & ROI 90% reduced recovery time  for mission-critical transactional application Bank of America World’s  Busiest ATM Network  Remains  Continuously Available VocaLINK 6X productivity gains  in manufacturing plant with real-time data AMD 100% availability  during phased upgrade for 24x7 critical CRM application HSN 100% paperless environment  drives efficiency and improves patient care across hospital Montefiore Processing  > 1 Billion  Transactions each year,   and  zero outages Swedbank
Oracle GoldenGate Use Cases Enterprise-wide Solution for Real Time Data Needs Log Based, Real-Time Change Data Capture Heterogeneous Source Systems EDW ODS EDW Disaster Recovery, Data Protection Zero Downtime Migration and Upgrades Operational Reporting Real-time BI Standby (Open & Active) Reporting Database OGG ETL ETL Query Offloading Data Distribution ,[object Object],[object Object],[object Object],[object Object],[object Object]
Value Propositions for Oracle GoldenGate Delivers continuous operations  for mission critical applications to eliminate unplanned outages and reduce cost of planned outages. Lowers IT costs  through heterogeneous support for multiple platforms to leverage lower cost infrastructure for query offloading. Reduces risk  by   ensuring data integrity and reliability between source and target systems. Improves business insight  through real-time BI Data Warehousing and report offloading. Improves efficiencies  through improved performance, scalability of real-time feeds, and data distribution. Reduces barriers to sharing data  because of no application impact for real time data acquisition. Oracle GoldenGate…
Oracle GoldenGate Technology Differentiators Key Differentiators: Non-intrusive, Low Impact, Sub-second latency Open, modular architecture - Heterogeneous sources & Targets Maintains Transactional Integrity - Resilient against interruptions and failures Oracle GoldenGate provides  low-impact  capture, routing, transformation, and delivery of  database transactions  across  heterogeneous  environments in  real-time Performance Extensible & Flexible Reliable
Active Data Guard Direct Memory Access Read  On-Disk Logs Fast SQL Direct  Write to Logs Oracle Products for Data Movement Comparing How They Work Redo in Memory Buffer GoldenGate Data Integrator Disaster Recovery & Data Protection Real Time Data Integration & High Availability SQL Query Set-based,  Complex SQL Data Integration for Data Warehouse & SOA HETEROGENEOUS
Key Solutions for Oracle GoldenGate
[object Object],[object Object],[object Object],Find a solution that can transfer our data in real-time, keeping up with data volumes and meet future business needs.  In actuality, GoldenGate was the only solution that handled all three requirements with ease.”   – J Seelan, DBA Manager, 1-800-Flowers.com
Query Offloading For Resource Utilization ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Oracle Physical Standby Database OLTP Transactions Read Only Users ADG Oracle Primary Database Improve Resource Utilization ,[object Object],Query Offloading
Query Offloading Infrastructure Cost Reduction ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Non-Oracle or Legacy Platform Oracle Platform OLTP Transactions Read Only Users OGG Cost Reduction ,[object Object],Query Offloading
Query Offloading Case Study Query Offloading Saves Millions $ ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],COMPANY OVERVIEW A world leader in the travel marketplace, Sabre Holdings merchandises and retails travel products and provides distribution and technology solutions for the travel industry “ Lookers vs Bookers”
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],COMPANY OVERVIEW A $37B national grocery retail specializing in grocery, supply chain operations, and pharmacy, Supervalu operates over 2500 groceries, 5000 supply chain endpoints, and 920 in-store pharmacies.  Query Offloading Use Case Reduce Load on Prescription Filling Systems by 75%; Payback in <3 Months  “ The view that GoldenGate [gives] us into the ARx data stream is worth the price tag alone.” - Reed Hull, Senior Systems Analyst & ARx Architect, SUPERVALU
[object Object],[object Object],[object Object],[object Object],“ We believe this is the  only  product on the market that can meet our demands for 99.95% database availability, performance and scalability.”    Chris Uriarte, CTO, Retail Decisions
Continuous Availability Zero Down-time Migration and Upgrade ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Previous Version New Version OGG ,[object Object],Old DB Version New DB Version Continuous Availability
Continuous Availability Disaster Recovery, and Data Protection ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Active  Standby Read Traffic Live Transactions ADG ,[object Object],Continuous Availability
Continuous Data Availability Data Distribution / Synchronization ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Oracle 9i Oracle 11g Oracle 10g SQL Server OGG ,[object Object],Continuous Availability
Complementary and Used Together  Active Data Guard and GoldenGate Example of a how a global hub & spoke manufacturing operation may be deployed using both Active Data Guard and GoldenGate Central Hub Active Data Guard  Physical Standby GoldenGate Source & Target GoldenGate Targets GoldenGate Target GoldenGate Source & Target Continuous Availability
COMPANY OVERVIEW Research In Motion (RIM) is a leading designer, manufacturer and marketer of innovative wireless solutions for the worldwide mobile communications market.   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Continuous Availability Case Study High Availability of Manufacturing Application Meets Stringent SLAs
Continuous Availability Use Case 24x7 Fraud Detection & Payment Processing for Blue-Chip Retailers  COMPANY OVERVIEW Retail Decisions (ReD) is a payment card issuer and a world leader in card fraud prevention and payment processing. A specialist supplier to the payments industry worldwide. Its blue-chip international clients come from the global telecommunications, retail, travel, petroleum, banking and the broader e-commerce sectors ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],&quot;We needed a mega-scalable architecture capable of handling increasing e-commerce traffic, while meeting our customers' stringent SLAs.” - Chris Uriarte, CTO
Continuous Availability Use Case During Siebel Upgrade & Database Migration COMPANY OVERVIEW HSN is an interactive lifestyle network and retail destination, offering a curated assortment of exclusive products combined with top brand names. HSN incorporates experts, entertainment, inspiration, solutions, tips and ideas to provide an entirely unique shopping experience for its customers.  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Continuous Availability Use Case Data Distribution & Enterprise-Wide Data Movement  COMPANY OVERVIEW Headquartered in Zurich and Basel, Switzerland, UBS is one of the world's leading financial firms. It serves a discerning, international client base for wealth management, investment banking and asset management.  In Switzerland, UBS is the market leader in retail and commercial banking. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],“ Accessing the data in real time using GoldenGate we can immediately see if we’re profitable and if our business processes are working.”  - Sam Peterson, SVP Technology, Overstock.com
Real-Time Data Integration Operational Reporting ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Transactional Applications Operational Data Store OGG ,[object Object],Real Time Data Integration
Real-Time Data Integration Enables Real-time BI ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Enterprise Data Warehouse Oracle Database,  Oracle Exadata Real-time Integration + Bulk Data Transformation ODI ,[object Object],Heterogeneous Sources Production OGG Real Time Data Integration
Data Integration for Business Intelligence ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Sources:  Legacy, Packaged Apps, OLTP Databases Target:  Enterprise Data Warehouse or Data Mart Read from DB Logs Continuous Updates Typical Data Warehouse ODI-EE Sources:  Legacy, Packaged Apps, OLTP Databases Target:  EDW or Data Mart Real Time Data Warehouse ODI-EE OGG OGG
Data Integration for Business Intelligence Data Integration for Business Intelligence ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Sources:  Legacy, Packaged Apps, OLTP Databases Target:  ODS Non-Invasive Operational BI OGG Sources:  Legacy, Packaged Apps, OLTP Databases Operational  and  Analytical BI Target:  ODS and DW OGG ODI
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],COMPANY OVERVIEW DIRECTV is a $17 billion provider of satellite-based television services. DIRECTV’s 7,500 employees operate the company’s broadcast centers, monitor satellites, and deliver service to about 17 million U.S. and over 5 million Latin American customers. Real Time Data Integration Case Study Better BI to Reduce Customer Churn
Real-Time Data Integration Improve Customer Service by Analyzing Real-Time Data  COMPANY OVERVIEW DIRECTV delivers satellite-based television services to U.S. and Latin American customers in homes and businesses. Their operations include some of the world's most advanced technologies in the delivery of a seamless viewing experience. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ With GoldenGate…we know exactly what’s happening with our customers and staff across all service areas at all times.” - Mike Benson, CIO, DIRECTV
Real-Time Business Intelligence ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],COMPANY OVERVIEW Overstock.com is an online “closeout”  retailer offering high-quality, brand-name merchandise, including bed-and-bath goods, home décor, kitchenware, watches, jewelry, electronics and computers, sporting goods, apparel and designer accessories among other products at discount prices. Real-Time Data and BI Enables Intra-Day Business Optimizations
Comparing GoldenGate & Streams GoldenGate is Oracle’s  strategic  replication solution ,[object Object],[object Object],[object Object],[object Object],Streams continues to be a supported Oracle Database feature ,[object Object],[object Object],[object Object],Oracle Streams ,[object Object],[object Object],[object Object],Oracle GoldenGate
Complementary and Used Together Active Data Guard and GoldenGate ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Oracle DB Primary Oracle DB Standby Heterogeneous Distributed Subset Replicas Data Distribution / Synchronization Oracle GoldenGate Disaster Recovery & Data Protection Oracle Active Data Guard Oracle Active Data Guard Oracle GoldenGate
Product Comparison Active Data Guard and GoldenGate * Supported DBMS today: Oracle, MySQL, DB2, SQL Server, Sybase, Nonstop SQL, Enscribe, Teradata, Ingres, Greenplum, Netezza  Supported Platforms today: IBM AIX, IBM Z/OS, HP-UX, HP NonStop , Solaris, Linux Windows Oracle Active Data Guard Oracle GoldenGate Target Environment ,[object Object],[object Object],Technology ,[object Object],[object Object],Benefits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Restrictions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Complementary and Used Together Data Integrator Enterprise Edition and GoldenGate ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Real-time Data E-LT  Transformation  Heterogeneous Sources Heterogeneous Targets Real-Time Data Integration  and Replication Oracle GoldenGate Bulk Data Movement  and Transformation Oracle Data Integrator  Enterprise Edition Oracle GoldenGate Oracle Data Integrator Enterprise Edition
Product Comparison Data Integrator Enterprise Edition and GoldenGate Oracle Data Integrator  (with CDC) Oracle GoldenGate Target Environment ,[object Object],[object Object],[object Object],[object Object],Technology ,[object Object],[object Object],Benefits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Restrictions ,[object Object],[object Object]
Oracle GoldenGate Technical Solution Overview
How It Works: Modular Architecture Source Database(s)  Target Database(s)  LAN / WAN /  Internet (TCP/IP) Route: Data is compressed, encrypted for routing to targets.  Capture: Committed changes are captured (and can be filtered) as they occur by reading the transaction logs. Capture Trail files: Stages and queues data for routing. Source Trail Delivery: Applies data with transaction integrity, transforming the data as required. Target Trail Delivery Bi-directional Source Trail Target Trail Delivery Capture Pump Pump Pump: Distribute data for routing to multiple targets.
Query Offloading Database Tiering: Save Millions and Drive Revenue ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ GoldenGate…provided the glue to move the data across systems, evolving our overall approach in parallel with the future of online travel commerce.” - James Harding, VP of Systems Planning & Performance, Sabre  156 MySQL Databases on Linux Database Tiering Enables Top Performance, Unlimited Scalability Schedule &  Availability Updates Fare & Rule Updates Oracle Databases “ Lookups” GoldenGate Transaction Updates Up to 800,000 p/hour, 1.6 TB/day Air Travel Shopping Schedule & Availability Changes Accounts & Billing
High Availability: Live Standby Software as a Service to Financial Institutions, No Interruption ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ GoldenGate has opened our eyes to other areas throughout our business where near real- time data can deliver added value to the business and a better return on investment.” - Burak Yenier, Sr. Dir. of Operations, CashEdge Oracle 10g  RAC Clusters Live Standby for High Availability and Disaster Tolerance Live Standby Oracle 10g  RAC Clusters Oracle Data Warehouse Custom ETL Script
High Availability: Active-Active Disaster Recovery for ATM Processing & Electronic Payment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ We can maintain our level of customer service no matter what. We have been using this full dual site Active/Active solution with GoldenGate continuously since 2006 with no outages or service issues.” -  Magnus Kleveby, Systems Area Manager for Authorization Processing, Swedbank Processing 1 Billion Transactions per Year HP Nonstop  NS16000 Stockholm  Location B Dual-Active HP Nonstop  NS16000 ATM Application ACI Base24 Stockholm  Location A ATM Application ACI Base24
Zero Downtime Migration & Upgrade Zero Downtime OS and DB Migrations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Zero-Downtime OS and Database Upgrade with Application Maintenance Provisioning Oracle 10.2.0.3 HP-UX Waterloo Oracle 10.2.0.4 HP-UX Slough, U.K. Application Maintenance Provisioning Database migration with failback
Operational BI Real-time Data Integration to Support Reporting Demands “ ADP Reporting” = Consolidate Product Line Data to Off-load Real-Time Reporting “ With GoldenGate it was boom, boom, boom — full speed ahead.” - Amit Mukherjee, Senior Director of Reporting Services, ADP ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Oracle SQL Server Oracle Data Mart Oracle Oracle Reporting: Business Objects, Crystal 40+ Source Systems in ASP Environment: HR, Payroll, Benefits Products
Real Time Business Intelligence Active Data Warehouse Improves Customer Service “ Data is not a business problem! It is the foundation of our ability to be profitable in a rapidly changing marketplace. ”  - Eric Post, Director of Data Warehousing, Liberty Mutual Active Enterprise Intelligence DB2 LUW DB2 Mainframe Operational Systems  Teradata Warehouse Customer Claims Processing (SAS BI) Dual Active ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
Unused Slides
GoldenGate for Healthcare ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Key Partners: Key Customers: “ When your doctors and patients are relying on a system to deliver care, such as with  POE , that system needs to be industrial strength. In matters of life and death, downtime is not an option.” -  Jack Wolf, CEO, Emerging Health Information Technology
GoldenGate for ECommerce & Retail ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Key Customers: “ Our requirements seemed simple: find a solution that can transfer our customer data in real-time while keeping up with peak volumes and with the ability to… meet the future needs of the business. In actuality, GoldenGate was one of the only solutions…that is able to handle all three requirements with ease.”  –  J Seelan, DBA Manager, 1-800-Flowers.com
GoldenGate for Communications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Key Partners: Key Customers: “… deployment of real time data integration software from GoldenGate morphed the original technical problem into a business opportunity. In fact, the DIRECTV CEO recently awarded the marketing group an award for  decreased customer churn , which was substantially affected by the availability of realtime data through the BI solution. ” - Jack Gustafson, Director of Data Warehousing at DIRECTV
GoldenGate for Banking / Financial Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Key Partners: Key Customers: “ We can maintain our level of customer service no matter what. We have been using this full dual site Active/Active solution with GoldenGate continuously since 2006 with no outages or service issues.” - Magnus Kleveby, Systems Area Manager, Swedbank

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Oracle GoldenGate

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  • 2. Real Time Access to Real Time Information
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  • 5. Oracle GoldenGate The Solution for Enterprise-wide Real Time Data Needs Real-time information Database and applications, Mixed sources, distributed systems, legacy, OLTP, OLAP Mission Critical Applications & Data, Business Intelligence, Reporting for Customers, Partners & Employees Real-time Access Oracle GoldenGate delivers real-time access of real-time information, enabling companies to dramatically improve the availability, reliability, and performance of critical data across enterprise systems.
  • 6. Real-time Business Delivers Value & ROI 90% reduced recovery time for mission-critical transactional application Bank of America World’s Busiest ATM Network Remains Continuously Available VocaLINK 6X productivity gains in manufacturing plant with real-time data AMD 100% availability during phased upgrade for 24x7 critical CRM application HSN 100% paperless environment drives efficiency and improves patient care across hospital Montefiore Processing > 1 Billion Transactions each year, and zero outages Swedbank
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  • 8. Value Propositions for Oracle GoldenGate Delivers continuous operations for mission critical applications to eliminate unplanned outages and reduce cost of planned outages. Lowers IT costs through heterogeneous support for multiple platforms to leverage lower cost infrastructure for query offloading. Reduces risk by ensuring data integrity and reliability between source and target systems. Improves business insight through real-time BI Data Warehousing and report offloading. Improves efficiencies through improved performance, scalability of real-time feeds, and data distribution. Reduces barriers to sharing data because of no application impact for real time data acquisition. Oracle GoldenGate…
  • 9. Oracle GoldenGate Technology Differentiators Key Differentiators: Non-intrusive, Low Impact, Sub-second latency Open, modular architecture - Heterogeneous sources & Targets Maintains Transactional Integrity - Resilient against interruptions and failures Oracle GoldenGate provides low-impact capture, routing, transformation, and delivery of database transactions across heterogeneous environments in real-time Performance Extensible & Flexible Reliable
  • 10. Active Data Guard Direct Memory Access Read On-Disk Logs Fast SQL Direct Write to Logs Oracle Products for Data Movement Comparing How They Work Redo in Memory Buffer GoldenGate Data Integrator Disaster Recovery & Data Protection Real Time Data Integration & High Availability SQL Query Set-based, Complex SQL Data Integration for Data Warehouse & SOA HETEROGENEOUS
  • 11. Key Solutions for Oracle GoldenGate
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  • 21. Complementary and Used Together Active Data Guard and GoldenGate Example of a how a global hub & spoke manufacturing operation may be deployed using both Active Data Guard and GoldenGate Central Hub Active Data Guard Physical Standby GoldenGate Source & Target GoldenGate Targets GoldenGate Target GoldenGate Source & Target Continuous Availability
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  • 39. Oracle GoldenGate Technical Solution Overview
  • 40. How It Works: Modular Architecture Source Database(s) Target Database(s) LAN / WAN / Internet (TCP/IP) Route: Data is compressed, encrypted for routing to targets. Capture: Committed changes are captured (and can be filtered) as they occur by reading the transaction logs. Capture Trail files: Stages and queues data for routing. Source Trail Delivery: Applies data with transaction integrity, transforming the data as required. Target Trail Delivery Bi-directional Source Trail Target Trail Delivery Capture Pump Pump Pump: Distribute data for routing to multiple targets.
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Notes de l'éditeur

  1. Hello everyone, this is Susan Cook…
  2. GoldenGate Software’s business focuses on solutions that enable your mission-critical systems to have continuous availability and access to real-time data. We offer a robust yet easy platform for moving real-time transactional data between operational and analytical systems to enable both: High Availability solutions, and Real Time Integration solutions Real-Time Access -- meaning your critical data is accessible and available whenever you need it, 24x7. At the same time… Real-Time Information -- meaning that the data available is as current as possible – not 24 hours old, not even 4 hours old.
  3. ***Multi-master***
  4. First ever airline travel reservation system – built in 60’s – now relied upon by big airlines, travel agents and consumers! (Travelocity) Key drivers: Infrastructure Scalability as Business Volumes Grow Scale and maintain performance at MUCH lower cost Migrate and Evolve to new heterogeneous platforms over life-cycle of application LOOKERS vs BOOKERS – (Looking should cost Sabre very little) Technology Drivers: Handle massive data volumes Move data with VERY low latency – seconds / sub-seconds Work with heterogenous DB systems (HP NSK / Oracle / MySQL / Oracle 11g) MASSIVE Technology Savings Lowered TCO by 80%. – millions of $$ saved.
  5. Business Drivers: Manufacturing Division 4 data centers around the world – next to big manufacturing plants – Dallas, Waterloo, CAN, Singapore, UK / England Enable highest level of availability across all Mnfg. Plants Synchronize same data across all plants so each plant has exact same view of manufacturing process Devices move around the world depending on regional supply / demand. Some plants pick up production for other geographies depending on overall capacity Need to meet telco carrier SLA’s – otherwise, they are $$ penalized Technology Drivers: 5 way active-active across Oracle 10g RAC systems Ability to handle large data loads and extreme spikes in data volumes Read from Archive logs only – avoid any CPU on source systems during peak times Ability to offload to a reporting server or downstream data warehouse RESULT: Imrpove cycle times for production of devices Meet Stringent SLA’s Handle capacity / growth now and in future.
  6. Business Drivers: Single view of customer across all stages – from initiation to ongoing support Up-to-minute reports on new customer acquisition, churn, up-sell, etc. Detect any fraudulent customer activity and prevent install as early as possible Low latency data in warehouse for call center reps, external outsourced field technicians, sales, marketing, exec management and even third party resellers such as AT*T Siebel – Teradata warehouse 1.5 sec latency data movement – up to 200m records p/ day RESULT: Reduced churn significantly by 25%. This is way above average for industry (Churn = when a customer would decide to move from DTV to a competitor - Comcast or AT&amp;T etc.)
  7. We strive to maintain leadership in Transactional Data Management solutions We’ve made our mark by being much more than just data replication and synchronization, and those differences will be highlighted in our presentation. Businesses increasingly must be able to access, analyze, act on, and verify changed data faster than ever… often in real time – and without system interruption or downtime. Our solutions are focused on improving how you manage and utilize your transactional data – which is often found in mission-critical and other important business applications at our customer sites.
  8. Typical Statistics for one day: UPDATES = 13,963,353; INSERTS = 31,588,747; DELETES = 6,343,712