Discover the best time to request a customer review no matter if your business is painting homes, a dentist, or an insurance agent.

1. Quality Customer Reviews
When to Ask for Reviews from Customers
to Help Your Business

2. Customer reviews can be a vital
tool for attracting new customers,
and evaluating your performance
to determine areas that might need
improvement. But at what point
should you not ask customers for
reviews?

3. When has too much time passed
to expect customers to
accurately provide a review of
your service?
Whether you're asking them to fill
out a private review or comment
form, or asking them to post
online

4. For instance, it doesn't make a
whole lot of sense to ask
customers for reviews a few
years after you performed the
work. Sure it might help to post
some reviews on your website
from customers a few years back.
It shows not only that you've been
in business for a while, but that
you continue to provide a high

5. Throw in a review form that they
can fill out right then and there, or
mail back to you. If you are
pushing for online customer
reviews, mention posting one
online or on your website.

6. If you don't want to ask for a
review right after work is complete
for whatever reason, try not to wait
too long. Your services may
consume a good deal of your life,
but chances are they don't
consume much of your customers'
lives. Once the service is done,
they likely forget about it until they

7. Don't be get down on yourself or
your company by a bad review
here and there. If they become
overwhelming, you have a
problem. But think of the
occasional bad review as an
chance to win their trust back.

8. Online customer reviews or
testimonials are an ingrained
part of the business affecting
every business whether or not
they are involved online or just
a brick & mortar shop. A good
example is in this video on the
next slide of how to showcase
your positive feedback as well