SharePoint as a Platform for Building Business Applications

1. SharePoint as a Platform for Business Applications Owen Allen Pingar @owenallen owen.allen@pingar.com

2. Who is Here Today?

3. Why Today’s Talk?

4. Blueprints and Models

5. Design Patterns

6. The Puzzle Pieces The Players on the Team Why is there a Need for a Platform? The Big Question… Build? or Buy? The Value Gap Out of the Box Perspectives Build Strategies related to SharePoint Information Architecture Does a Platform need Governance? Role that Users Play Composite Applications Solutions as a Type Case Management

7. The Baseball Team Concept

8. The Actors

10. The “clock speed” of business change has increased Before After Predictability and stability Rapidly changing needs Manageable change Unexpected change Enough time to react Shorter windows of opportunity Long term planning was enough Planning for the unknown How do we respond to these changing needs?

11. Tension between business and IT EMPOWERMENT How do we CONTROL Access Agility break this Governance Management Adaptability Centralization Self-service Innovation paradox? Consolidation Cost controls

13. 13

14. Mind the “Value” Gap The value traditionally What is required by the seen from infrastructure business need Standardized activities Innovation Utility Business value Non differentiating Differentiation The value gap

15. The “Value” Gap Platform for Platform for productivity business solutions SharePoint Business domain SharePoint Technical gap Business domain app

18. Platform Capabilities Feature Areas The Big Three Search 1. Infrastructure Workflow 2. Content Management Service Applications 3. User Interface Extensible Service Infrastructure Administrative Features Business Intelligence Composite Applications SharePoint Designer and Visio support for workflows

19. Platform - Infrastructure • ASP.NET HTTP Pipeline • Application Security • Packaging and Deployment • Service Applications

20. Platform – Content Management • External Data • Business Intelligence • Search • Workflow • Data Model User Interface • Social Features • Metadata Management

21. Platform – User Interface

22. Example: Partners and SharePoint ECM Foundational ECM Supplemental ECM Embrace and Extend Workloads with Partners * E-mail Archiving provided by Exchange

24. Platform Strategies • Solutions that Integrate with Connect SharePoint so two products work together • Integrated solutions that extend Extend SharePoint’s offering by adding “New” SharePoint capabilities • Applications built on top of Build On SharePoint platform that leverage multiple SharePoint capabilities

26. Information Architecture Site and Site Collection Structure Content Modeling and Content Type Definitions Metadata Schemas and Taxonomy Management Search Integration Managed Administration

28. Back to Empower vs. Control How should capabilities be divided between Central IT and Business IT? How should the two teams be constructed? Standardized activities Innovation Utility Business value Non differentiating Differentiation

29. SharePoint Applications People-centric Surfacing within the familiar user interface of the Office and SharePoint platform Collaborative Helping groups of people participate in ad-hoc and unstructured processes that largely occur outside enterprise systems Composite Helping respond rapidly to business needs by combining multiple services and functionality in role-based solutions, in many cases without code

31. User Adoption

33. Composite Applications NO-Code Use Enterprise Keep Control Solutions Data Everywhere Over End User • Browser-Based • Expose Enterprise Solutions Customizations Data using • Manage Custom • SharePoint Designer Business Code with Sandbox Solutions Connectivity Solutions • Create Workflows Services • Manage Desktop • Browser • Surface Enterprise Solutions with Viso, Data in Outlook, Forms, Access • SharePoint Word, Workspace Services Designer • Provide Full Read • Deployment • Visio and Write Access, packages provide • Use Access Services offline and online to publish databases deployment online • Enable SEARCH or on premise across Enterprise • SharePoint data systems Application marketplaces

34. Composite Applications in SharePoint Leveraging a rich set of building blocks across many scenarios LOB Human integration workflow Document Reporting processing and Analysis Application Web sites experience

36. Solution Thinking Content-Centric People-Centric Applications Applications --When it’s the --When it’s the CONTENT PEOPLE/ROLE that matters that matters It’s BOTH, actu ally.

38. Case Management as a Type A Framework Rich for Entity Life Cycle for multiple Extensibility • Contract Lifecycle application • Process Analytics Management types • Rapid Creation/ • Product Modification of the Development – • Aggregation of Data Process Product Lifecycle • Ad Hoc Workflow Mgmt • Integrate with • Structured process Physical Processes • Customer Lifecycle Management

39. Case Management • A Framework for multiple application types • Horizontal and Vertical Business Solutions – Professional Services – Product Development and Manufacturing – Research, Healthcare, Life Sciences, Insurance – Issue Tracking for all • Platform Leverage – Document Sets, Content Types, Site framework – People and Social Connection – Workflow – Business Process Management – Task Assignment and Tracking – BCS connection to LOB data

40. What is a champion? 40

SharePoint as a Platform for Building Business Applications

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