Gm Fleet And Commercial Car And Truck Guide 2011 10 18 10

1. 2011 CAR & TRUCK GUIDE

2. TABLE OF CONTENTS INTRODUCTION
INTRODUCTION SPORT CAR CHASSIS CAB
Welcome Letter 3 Chevrolet Camaro 45 Chevrolet Colorado 77
GM Awards 4, 5 Chevrolet Corvette 46 Chevrolet Silverado 3500HD new 78, 79
Fleet and Commercial Personnel 6, 7 GMC Sierra 3500HD new 80, 81
gmfleet.com 8 GMC Canyon 82
Business Central 9 SPORT UTILITY/CROSSOVER
Business Choice 10 Buick Enclave 47
GM Fleet Service and Parts 11 Cadillac Escalade/ESV 48 PASSENGER VAN
Ally Commercial Services 12 Cadillac SRX 49 Chevrolet Express 83
Fleet Account Numbers 13 Chevrolet Equinox 50 GMC Savana 84
Warranty and Other Programs 14 Chevrolet HHR 51
XM® Radio 15 Chevrolet Tahoe/Suburban 52
GM Technology 16,17 Chevrolet Traverse 53 CARGO/CUTAWAY VAN
Alternative Fuels 18 GMC Acadia 54 Chevrolet Express Cargo 85
Hybrid Vehicles 19 GMC Terrain 55 GMC Savana Cargo 86
Mobility Reimbursement 20, 21 GMC Yukon/Yukon XL/Denali 56 Chevrolet Express Cutaway 87
OnStar® 22, 23 Chevrolet Express 4500 Cutaway 88
GM North American Assembly Plants 24 GMC Savana Cutaway 89
Vehicle Segmentation 25 ELECTRIC VEHICLE GMC Savana 4500 Cutaway 90
Model Designations 26, 27 Chevrolet Volt new 58, 59
Fuel Economy 28, 29
SPECIALTY VEHICLES
HYBRID Cadillac DTS Professional Vehicles 92, 93
COMPACT CAR Cadillac Escalade Hybrid 60 Chevrolet Caprice Police Package 94
Chevrolet Cruze new 30, 31 Chevrolet Silverado Hybrid 61 Chevrolet Caprice Detective Police Package 95
Chevrolet Aveo/Aveo5 32 Chevrolet Tahoe Hybrid 62 Chevrolet Impala Police Package 96
GMC Sierra Hybrid 63 Chevrolet Impala Undercover Police Package 97
GMC Yukon/Yukon Denali Hybrid 64 Chevrolet Tahoe Police Package 98
MIDSIZE/LARGE CAR Chevrolet Tahoe Special Services 99
Buick LaCrosse 33 Chevrolet Express Transport 100
Chevrolet Impala 34, 35 MIDSIZE PICKUP Silverado/Sierra 3500HD Chassis Cab 101
Chevrolet Malibu 36 Chevrolet Colorado 65
GMC Canyon 66 MOBILITY
Chevrolet Express Mobility 102
LUXURY CAR GMC Savana Mobility 103
Buick Lucerne 37 FULL-SIZE PICKUP
Buick Regal new 38, 39 Cadillac Escalade EXT 67 Trademark and Legal Disclosure Information 104
Cadillac CTS Coupe new 40, 41 Chevrolet Avalanche 68
Cadillac CTS Sedan & Wagon 42 Chevrolet Silverado 1500 69
Cadillac DTS 43 Chevrolet Silverado 2500HD/3500HD new 70, 71
Cadillac STS 44 GMC Sierra 1500 72
GMC Sierra Denali 73
GMC Sierra 2500HD/3500HD new 74, 75
For more information, go to: gmfleet.com 2

3. WELCOME INTRODUCTION
DEDICATED TO YOUR
BUSINESS VEHICLE NEEDS
It's a pleasure to introduce you, our valued fleet customer, to Best Coverage in America
the 2011 General Motors product lineup. Today, we have a
clear mission ... to design, build and sell the world's best Every product in our portfolio comes with the best coverage
vehicles. Our products come with outstanding style, quality, in America – our transferable Powertrain Limited Warranty
fuel economy and safety, and I can assure you that everyone plus Roadside Assistance and Courtesy Transportation
on the Fleet and Commercial team is not only working hard Programs, which cover you for 5 years or 100,000 miles,
to understand your specific fleet challenges, but also working whichever comes first. This is coverage you can't get
hard to provide you with the best solutions available. anywhere else. See your dealer for details.
The right products to meet your specific vehicle needs A large dealership network to service your fleet
Today, we proudly offer our fleet customers more than 40 Today, GM has a large and strong dealer network. So, no
individual nameplates from our four brands – Chevrolet, matter where your fleet vehicles are located – metro areas,
Buick, GMC and Cadillac. We have: hub towns or rural communities – a GM dealership with a
• One of the broadest selections of vehicles in the industry – tremendous amount of commercial expertise is nearby.
from cars and crossovers, to vans and utilities, to trucks Professionals who understand your Business and
that range from midsize to the Heavy Duty 3500s Fleet needs
• Automotive Fleet’s Car and Truck of the Year, the Chevrolet
Malibu and Silverado At GM’s Fleet and Commercial Operations, we have an
• And nine of Vincentric’s “Best Fleet Value in America” extensive team of professionals that is dedicated to the fleet
winners – four pickups, two SUVs, a mid-size crossover, customer:
a van and even a police vehicle • We have dozens of Fleet Account Executives located
throughout the country who are ready to provide you with
With this kind of lineup, we feel confident, we have the the information, answers and resources you need to
products you need to build a fleet that works for you and manage your fleet
your company. • Our Service-Fleet Account Executives are dedicated to
Green Products and Technologies resolving all vehicle service issues quickly and efficiently
• And our Fleet Action Center (1-800-FleetOp) is staffed by
We respect the environment and are dedicated to providing a knowledgeable, experienced professionals who can help
number of alternatives that help reduce our dependency on with your account inquiries, order management and service
petroleum, improve fuel economy and reduce tailpipe emissions. questions. The Center recently serviced its one-millionth
• We have best-in-class highway fuel economy in many customer and our satisfaction ratings are very high
segments, including the midsize crossovers, the full-size
pickups and the compact sedans with our all-new Everyone on this team is dedicated to your business and we
Chevrolet Cruze (coming Fall 2010) with an Eco model that will go out of our way every day to exceed your expectations
is estimated to offer 40 mpg* and continue to earn your loyalty.
• Today, we have more than 4 million FlexFuel E85-capable
vehicles on the road in the U.S. and we are increasing our
number of FlexFuel offerings in 201113 Thank you for choosing GM,
• Our trucks and vans are available with an all-new diesel
engine that is also capable of running on B20 Biodiesel
• We have six hybrid offerings for the 2011 model year –
four large SUVs and two pickups (available at participating
dealers) * Based on GM segmentation. EPA-estimated MPG
• And we are very proud to be bringing to market the very Brian J. Small hwy: Traverse/Enclave/Acadia 24; Silverado/Sierra
first extended-range electric vehicle, the Chevrolet Volt General Manager XFE 22; Cruze Eco based on GM testing, official
(launch targeted for end of 2010) GM Fleet and Commercial Operations EPA estimates not yet available.
For important legal disclosures, click here to go to last page. Table of Contents For more information, go to: gmfleet.com 3

4. The ChALLeNGe: LoweriNG overALL CosTs
Nine GM models have been awarded Vincentric’s 2010 Best Fleet Value in America, honoring vehicles with the
™
lowest lifecycle costs in their segment. To determine the awards, Vincentric measured eight cost factors for over
2,000 vehicle configurations: depreciation, fuel, insurance, opportunity cost, financing, maintenance, taxes and
state fees, and repairs. With so many smart choices from GM to fit your budget, it’s no wonder that many of our
award-winning vehicles are mainstays in commercial fleets. For more solutions, visit gmfleet.com.
Vincentric awards based on 2010 model level analysis. State fees and taxes not applicable to Chevy Impala Police Edition. ©2010 General Motors
Table of Contents

5. oUr soLUTioN: AwArd-wiNNiNG fLeeT vALUe
viNCeNTriC’s 2010 BesT fLeeT vALUe iN AmeriCA™ wiNNers
Chevy Silverado 1500 Work Truck Reg Cab 2WD 119 - Full Size Pickup, 1/2 Ton
Chevy Silverado 2500HD Work Truck Reg Cab 2WD - Full Size Heavy Duty Pickup, 3/4 Ton
Chevy Express 1500 SWB - Full Size Cargo Van
Chevy Tahoe Commercial 2WD - SUV, Large
Chevy Impala Police Edition - Police Sedan
GMC Sierra 1500 Work Truck Reg Cab 2WD 119 - Full Size Pickup, 1/2 Ton
GMC Sierra 2500HD Work Truck Reg Cab 2WD - Full Size Heavy Duty Pickup, 3/4 Ton
GMC Yukon Denali 2WD - SUV, Large, Premium
Cadillac SRX Base FWD - Crossover, Mid Size, Premium
©2010 General Motors
Table of Contents

6. PERSONNEL INTRODUCTION
FLEET AND COMMERCIAL EXECUTIVE STAFF EASTERN REGION
General Motors LLC Brian Small Regional Office Ted Pfister Julian Knox
MC 482-A20-B76 General Manager 1 Pepsi Way District Sales Manager – Fleet Account Executive – Sales
100 Renaissance Center 313-667-8805 P.O. Box 8500 Commercial & Government GA, AL
Detroit, Ml 48265-1000 MC 482-A20-B98 Somers, NY 10589-8500 GA, AL 404-217-9786 (cell)
1-800-FLEETOP (1-800-353-3867) Fax: 914-244-4644 407-319-4621 (cell)
Helene Economou Mark Leddy
Administrative Assistant Gary Perry Brad Rose Fleet Account Executive – Sales
313-667-9430 Regional Fleet & Commercial Manager District Sales Manager – New York
MC 482-A20-B98 914-244-6066 Commercial & Government 800-321-0164 x 6191
MA, NH, ME, RI
William D. Gibson Cynthia Morra-Miele 800-321-0164 x 8874 Jay Lewis
Director – Fleet & Commercial Sales Administrative Assistant Fleet Account Executive – Service
313-655-1407 914-244-6030 Jerry Bartz Northeast
MC 482-A19-C98 Fleet Account Executive – Service 516-458-7994
Robert Paxton South Central
Russell Tiejema Zone Manager 228-365-6810 (cell) Ron Teasley
Director – Finance/Admin. 914-244-6068 Fleet Account Executive – Sales
313-667-3146 Matt Benjamin Washington/Baltimore
MC 482-A20-B98 Dar Alford Fleet Account Executive – Sales 800-321-0164 x 6897
District Sales Manager – AL, TN, KY
David M. Kanous Commercial & Government 615-426-7083 (cell) Jeff Tomlin
Director – Fleet Service and TN, KY, WV Fleet Account Executive – Sales
Customer Support/Forecasting 513-262-6301 Dana Brodbeck Pittsburgh, Upstate NY-West
313-667-8917 Fleet Account Executive – Service 800-321-0164 x 6907
MC 482-A20-B98 Sharon K. Bradley Southeast
District Sales Manager – 239-272-5752 (cell) Jim Thompson
Brian E. Bowden Commercial & Government Fleet Account Executive – Sales
Director – Commercial Dealer PA, NJ Elliott Eichenholz Florida
Operations 800-321-0164 x 8362 Fleet Account Executive – Sales 239-206-7005
313-665-0123 New England
MC 482-A20-B98 Kevin Brewer 800-321-0164 x 6869 Tim Thompson
District Sales Manager – Fleet Account Executive – Sales
Mark Karney Commercial & Government Steven English S. New Jersey & Delaware
Marketing Director CT, VT, NY Fleet Account Executive – Sales 800-321-0164 x 6192
313-665-1430 800-321-0164 x 8866 E-NC, VA, WV
MC 482-A20-B98 919-761-9065 Billy Regar
Kevin Frasz 919-280-6136 (cell) Sales Support Manager –
Joyce Mattman District Sales Manager – Police/Municipal
Product Director Commercial & Government Jay Ferraro FL
313-667-8695 NC, SC, VA Fleet Account Executive – Sales 386-295-5637 (cell)
MC 482-A20-B98 704-651-9390 (cell) Philadelphia
800-321-0164 x 8870 Robert Mick
Andrew Hager Regional Commercial Trainer –
District Sales Manager – John Freking North Central, Southeast
Commercial & Government Fleet Account Executive – Sales RMick@gpworldwide.com
MD, DC, VA CT, VT, West MA, East NY
301-882-7246 678-240-9873 Vince Pilato
248-514-0318 (cell) 404-210-0378 (cell) Regional Commercial Trainer –
Eastern, North Central
Jim Mellon Mark Harris VPilato@gpworldwide.com
District Sales Manager – Fleet Account Executive – Sales
Commercial & Government CT, Upstate NY-East
FL, PR, US Virgin Islands 800-321-0164 x 6190
407-656-7265
407-375-4801 (cell)
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7. PERSONNEL INTRODUCTION
NORTH CENTRAL REGION
Regional Office Jeff Haag Mark Franczek Jack Smith Paul Wiest
387 Shuman Blvd. – 300 E. Fleet Account Executive – Sales Zone Manager District Sales Manager – Fleet Account Executive – Sales
Naperville, IL 60563 IA & MN 805-373-9625 Commercial & Government Portland/Seattle
Fax: 630-961-6371 952-831-6958 UT, NV, ID, MT 503-504-0374
Kelley Hayes 800-248-5507, Mail Box 35488
Angela Montgomery Mike Lambregtse District Sales Manager – Dee J. Walls
Regional Fleet & Commercial Fleet Account Executive – Sales Commercial & Government Susan Smithson Fleet Account Executive – Sales
Manager Michigan Dallas, East TX District Sales Manager – Houston
630-961-6425 248-375-5256 972-841-3775 Commercial & Government 800-211-3611 x 8020
CO, NM, WY
Teresa Crothers Phillip Mailey David Koziol 800-248-5508, Mail Box 58537 Bill Hajduk
Regional Coordinator Fleet Account Executive – Sales District Sales Manager – Police Vehicle Sales
630-961-6365 Kansas City Commercial & Government Dan Wong 214-616-8166
913-491-4877 Memphis, AR, LA, MS District Sales Manager –
Jim Puff 800-211-3611 x 6307 Commercial & Government Chris Cranston
Zone Manager Rich Moore Southern CA, HI Regional Commercial Trainer
630-961-6868 Fleet Account Executive – Service Rick Maybury 800-211-3611 x 8341 West, South Central
North Central District Sales Manager – CCranston@gpworldwide.com
Michael Boldt 630-551-0670 Commercial & Government Max Bell
District Sales Manager – Ft. Worth, West TX, OK Fleet Account Executive – Sales
Commercial & Government Eric Raich 800-211-3611 x 8345 So. Cal., Phoenix
IL, IN Fleet Account Executive – Sales 800-248-5507, Mail Box 58542
630-531-7373 North/Central Ohio Steve Padilla
216-337-0219 District Sales Manager – Scott Bruske
Patrick Dempsey Commercial & Government Fleet Account Executive – Service
District Sales Manager – Larry Speicher Houston, South TX West
Commercial & Government Fleet Account Executive – Municipal 865-250-5156 800-248-5507, Mail Box 58541
MN, ND, SD MI
813-431-5739 630-778-4941 Ron Mealman Mike Comparoni
District Sales Manager – Fleet Account Executive – Sales
Mike Wilson L.V. Turner Commercial & Government Baton Rouge
District Sales Manager – Fleet Account Executive – Sales MO, KS, NE 702-218-3427
Commercial & Government IN, Central IL & Cincinnati 800-211-3611 x 8343
Ohio 317-745-5492 Scott Conway
330-637-0965 Rich Patterson Fleet Account Executive – Sales
District Sales Manager – Oklahoma City
Doug Dittrich WEST REGION Commercial & Government 630-476-1243
Fleet Account Executive – Sales AZ
Chicago/Northern IN Regional Office 800-248-5507 Chuck Husby
630-961-6833 Mail Box 58536 Fleet Account Executive – Sales
515 Marin St., Suite 101 Dallas
Sharon Dudley-Parham Thousand Oaks, CA 91360 Paul Ryan 972-443-2916
Fleet Account Executive – Sales Fax: 805-373-8432 District Sales Manager –
N. IL/Wisconsin Commercial & Government Dwight Leski
630-961-6307 Bill Palace Northern CA Fleet Account Executive – Sales
Regional Fleet & Commercial 800-248-5507, Mail Box 58702 Denver
Rich Gunther Manager 800-248-5507
Fleet Account Executive – Municipal 805-373-9654 Robert Shanklin Mail Box 35421
IA, WI District Sales Manager –
262-794-0466 Kim Mellon-Smith Commercial & Government Clay Okabayashi
Administrative Assistant Pacific NW, AK Fleet Account Executive – Sales
805-373-9635 800-248-5507, Mail Box 58539 800-248-5507, Mail Box 58820
For important legal disclosures, click here to go to last page. Table of Contents For more information, go to: gmfleet.com 7

8. GMFLEET.COM INTRODUCTION
VEHICLE SOLUTIONS FOR SMALL INFORMATION AND TOOLS TO GET
BUSINESSES, FLEETS AND GOVERNMENTS THE JOB DONE
Small Business Visit Our Comprehensive Vehicle
Showroom
Make the best business decisions without wasting time or
resources. Let us help you find the right vehicle for your
• Search our comprehensive Vehicle Showroom business.
• Find current offers • Research the complete lineup of Chevrolet,
• Locate a Business Central dealer GMC, Buick and Cadillac vehicles – cars,
crossovers, vans and pickups
Fleet • View standard and optional equipment,
Simplify your vehicle management decisions. detailed specs and photo galleries
• Use the new Build Your Own tool to build a
• Streamline your research with the Vehicle Showroom and
vehicle the way you want it – with a variety of
Online Order Guide
available features
• Find a Fleet Account Executive (FAE) to assist you with
• Review information on many specialty vehicle
purchasing and management
applications
• Access ordering, service and warranty tools
Use Our Tools to Make Ordering Easier
Government
Access ordering, maintenance and account tools –
Get information to meet the needs of federal, state and
resources that can help take your business to the
municipal government fleets.
next level.
• Research police, alternative fuel, and commercial
• Fleet Order Status
application vehicles
• Product Availability
• Find a GM Government & Police Sales Manager to help you
• Online Order Guide and more
through the bid process
• Locate GSA catalogs, GSA Auto Choice, and vehicle standards Bookmark Our Service and
Maintenance Area
We offer a wide variety of helpful service
and warranty tools to help keep your fleet on
the road.
• Service Bulletins and Manuals
• Vehicle Warranty Information
• Service and Technical Training
Visit gmfleet.com
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9. BUSINESS CENTRAL INTRODUCTION
DEALERS DEDICATED TO YOUR BUSINESS
Chevrolet and GMC Business Central dealers across the country
feature knowledgeable, professionally trained staff committed to
helping businesses like yours identify the vehicles you need to
operate your business effectively and efficiently. The right
vehicles to get the job done, equipped the way you need them!
At a Business Central dealer, you'll find a wide selection of
vehicles designed to tackle even the most demanding job. They
stock work-ready vehicles, on-hand and ready to be delivered to
you to keep your business moving. But if you're not certain a
particular truck or van is right for your business, many Business
Central dealers maintain a supply of demonstration vehicles for
you to tryout. And if you require a vehicle with special upfits or
equipment, your Business Central dealer works closely with For full information and the
specialty vehicle manufacturers to locate what you need. location of Chevrolet and GMC
Business Central dealers, visit
Your time is valuable – when one of your vehicles needs our websites:
maintenance, you’re not able to take care of your customers.
Business Central dealers understand this and have service
facilities geared to keeping your vehicles on the road and chevybusinesscentral.com
operating at peak efficiency. They have equipment and expertise
to conduct routine maintenance and make necessary repairs to gmcbusinesscentral.com
keep you on the road and contributing to your bottom line.
Let a Business Central dealer be your one-stop vehicle shopping
resource – where all of your business vehicle needs can be found
in one place. Many Business Central dealers will even send a
salesperson to you to help you get the vehicles you need. You'll
save time, get the right vehicle and the service you need without
running all over town.
Chevrolet and GMC Business Central Dealers:
• Committed to businesses like yours
• Dedicated, knowledgeable, trained staff
• Commercially-oriented demonstrator vehicles
• Inventory of work-ready commercial trucks and vans available
for quick delivery
• Access to Special Vehicle Manufacturers to help you get special
upfits and equipment you need to get work done
• Service facilities staffed and equipped to cater to business
customers
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10. INTRODUCTION
GM Business Choice
not solely for transportation purposes.
UPFITS CARDS
OPTION A1 OPTION B2 OPTION C3 OPTION D4 OPTION E5
Van or truck upfit packages to Flexible $500 or $1,000 upfit $500 Lowe’s Gift Card with your $500 statement credit on the $500 Customer Rewards with
meet your business needs cash options for vans and eligible purchase or lease GM Business World Card your eligible purchase or lease
trucks
The GM Business Choice Program runs from October 1, 2010 through September 30, 2011. You must purchase or lease your vehicle during the program period and take delivery.
2011 GM BUSINESS CHOICE PROGRAM REQUIREMENTS
The 2011 GM Business Choice program runs from October 1, 2010 through September 30, 2011. To qualify for the GM 4. The 2011 GM Business Choice program runs from October 1, 2010 through September 30, 2011. Only GM BusinessCard World
Business Choice program, your vehicles must be part of the day-to-day operations of your business and not solely MasterCard® applicants not meeting credit requirements will receive a GM Business Choice MasterCard® Stored Value Card.
for transportation purposes. You must provide proof of your business. Visit www.gmbusinesschoice.com or see your Earnings may only be earned on transaction amounts up to a Card member’s available credit line. Please see the GM Business
Chevrolet or GMC dealer for complete program details. This program may not be compatible with other offers or Card World MasterCard® Program Rules that are applicable to your account. Earnings are administered by Chase. GM World
incentive programs. Consult with your Chevrolet or GMC dealer for program compatibility and other restrictions. For MasterCard® for Business Cards are issued by Chase Bank USA,N.A. and may be serviced by its affiliates. Some services
complete program requirements, consult your Chevrolet or GMC dealer or www.gmbusinesschoice.com. may be provided by MasterCard® or other providers. Certain restrictions and limitations may apply. Complete details will be
provided upon establishing an account. MasterCard is a registered trademark of MasterCard International.
1. Depending on package chosen from Chevrolet or GMC Accessories or Adrian Steel®. Please refer to the vehicle
eligibility chart at www.gmbusinesschoice.com or see dealer for details. 5. The 2011 GM Business Choice Program is available on eligible vehicle deliveries from October 1, 2010 through
September 30, 2011. For important details regarding Option E, including rewards balance, log onto www.
2. Visit www.gmbusinesschoice.com for a complete list of eligible upfit equipment. General Motors reserves the
gmbusinesschoicecustomerrewards.com. Customer will receive $500 rewards balance upon vehicle delivery and rewards
right, via Program Headquarters, to make final decisions regarding eligibility of equipment.
will expire two (2) years after date of vehicle delivery. During the two (2) year term, the entire reward amount may be used
3. The entire Lowe’s gift card amount may be used for purchases only. No cash back is given on any unused amount. only for service, labor, parts or GM Accessories and only at the dealership from which the customer purchased the vehicle.
Lowe’s and the Gable Mansard Design are registered trademarks and service marks of LF, LLC. After two (2) years, the unredeemed balance will be issued to the customer in the form of a check. Please allow 6 weeks for
delivery of check by mail.
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11. FLEET SERVICE AND PARTS INTRODUCTION
GM FLEET SERVICE — VALUE FOR YOU! FOR FLEETS WITH IN-HOUSE MAINTENANCE
Best Coverage in America GM Tools and Equipment AND REPAIR FACILITIES, GM HAS QUALITY
• 100,000-mile/5-year (whichever comes • Service Tools and Equipment PARTS FOR YOUR GM AND NON-GM VEHICLES
first) Powertrain Limited Warranty, • Fleets may purchase tools and GM Parts
Roadside Assistance and Courtesy equipment available through GM’s authorized source • High quality GM Parts designed,
Transportation • Visit www.servicesolutions.spx.com or call manufactured, and tested to help keep
– See page 14 of this book and 1-866-621-2128 your GM vehicle running at peak performance
dealer for exclusions and limitations • Your GM Goodwrench dealer has access to a full line of
• Transferable to subsequent owner World Class Training genuine GM Parts — Maintenance/Repair, Collision,
• $0 Deductible • Web based technical training Powertrain, and GM Accessories
• Instructor-led classroom sessions
Fleet Focused Solutions provide hands-on technical training ACDelco Parts
• Dedicated Fleet Sales, Service and Parts organization • Visit www.gmtraining.com or • Meet GM’s stringent quality standards
• Experienced in assisting fleets with maximizing vehicle www.acdelcotechconnect.com • Available for GM and non-GM vehicles
uptime and driver convenience • ACDelco is a global leader in the automotive aftermarket and
• Operating expense consultation Service Reference and offers over 100,000 quality parts across 37 product lines
• Fleet Action Center 1-800-FleetOp (1-800-353-3867) Diagnostics (SI 2000)
• Valuable service information ACDelco Key Fleet Program
Maintenance Savings necessary to successfully diagnose Offers fleets technical and related
Technology and complete vehicle repairs benefits to help increase efficiency
• Oil Life Monitoring System • TechLink Bulletins, Service Manuals, and reduce downtime
(available on most models) Service Bulletins and Information • Product training and service
• Simplified maintenance • Electronic Tech II Updates seminars at no charge
• Tire Pressure Monitoring System • Multiple Diagnostic Interface (MDI) • Technical assistance hotline
(available on select models) • Visit www.gmfleet.com • Discounts on SPX tools, equipment,
• OnStar®2 Business Vehicle Manager service and training manuals
(available on OnStar-equipped models) • Visit: www.acdelcotechconnect.com
Fleet Parts Purchase Program
(FPPP)
ACDelco program for fleets with
multiple repair facilities
• Consolidated billing
• Standardized fleet pricing
UNMATCHED GM DEALER NETWORK • Product training and service seminars at no charge
• Over 4,000 GM Goodwrench locations nationwide — • Local delivery from ACDelco Warehouse Distributors
the industry’s largest OEM automotive service provider • Visit: www.acdelcotechconnect.com
• Goodwrench Multi-Point Vehicle Inspection
• Genuine GM Parts, manufactured to meet the exact
WIP (WISE Internet Parts)
• Advanced diagnostic equipment and a link to GM
Online parts/ordering link to local
engineers that supply daily service information specifications of your GM vehicle
ACDelco Warehouse Distributors
• GM-trained and ASE-certified technicians with over • One-stop shopping for all your service needs
• Order history and saved order sheets
2 million hours of training annually • Go to www.goodwrench.com for a location near you
• Labor, tech specs, and other optimal modules available soon
• For additional information, call 1-800-825-5886, option 3
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12. ALLY COMMERCIAL SERVICES INTRODUCTION
At Ally, we have the knowledge and special programs to If the net sale proceeds are less than the residual value plus Ally Third Party Guaranty
fit most business transactions that you, as a business unpaid payments and charges, the customer is responsible
customer, depend on to meet your day-to-day requirements. for the difference. Contact your local GM dealership for The Third Party Guaranty program is an exceptional selling
Please contact your local General Motors dealer to additional information. point for some customers who require a Co-Applicant. The
inquire about the various plans and programs we offer. Third Party Guarantor is not an owner of the vehicle and is
Ally Municipal Lease-Purchase Plan not named on the contract or title. The Third Party Guarantor
Ally Commercial SmartLease is only responsible should the owner default. The Third Party
The Municipal Lease is a retail financing program for use Guaranty provides an alternative for some customers in an
(Closed-End Lease Plan) — SmartLease is an affordable way by eligible municipalities or political subdivisions for their effort to meet a wider variety of customer needs.
for qualified commercial customers to obtain the new vehicles essential-use vehicles at favorable tax-exempt interest rates.
they need. Terms can be up to 48 months and the residuals Essential-use vehicles are those vehicles required for the
can be enhanced for special incentives. With SmartLease, proper functioning of the municipality. Specifically, this plan is
customers pay for the portion of the vehicle they expect to designed for municipalities that intend to own their vehicles.
use during the lease term, plus a rental charge, taxes and The agreement offered to the municipality is highly specialized For more information on our
fees. As a result, SmartLease offers a number of distinct and includes requisite clauses that allow municipalities to plans and products, please visit
advantages over traditional financing, including potentially enter into this type of transaction. Eligible vehicles include
lower monthly payments, no resale or trade-in worries, and any new or used passenger car or light-duty truck up to one www.ally.com/auto.
possible tax benefits. This option also allows customers to model-year old acquired from a dealership with a GM
lease vehicles with certain specialized upfits. Contact your franchise. Upfitted vehicles are also eligible. Municipalities
local GM dealership for additional information. may choose monthly, quarterly, semiannual, or annual
payment options. Contact your local GM dealership for
Ally ComTRAC Lease additional information.
(Open-End Lease Plan) — ComTRAC Lease is an open-end Ally Commercial Line of Credit
lease plan designed as an alternative to our closed-end
Commercial SmartLease. ComTRAC Lease allows customers The Commercial Line of Credit is designed for commercial
to take advantage of leasing benefits without the typical applications of financing or leasing and is a quick and
security deposit, mileage restrictions and wear-and-tear convenient way for companies to build their commercial
issues associated with a closed-end lease. In addition, most fleets. It is flexible enough to meet the individual needs of
specialized equipment (upfits) can be financed in the almost any business. Ally’s Commercial Line of Credit can
ComTRAC Lease program. Think of ComTRAC as leasing to provide businesses with an additional source of capital
own; the customer is responsible for the residual value. designed specifically for the purchase or lease of commercial
ComTRAC Lease is available to qualified commercial customers vehicles. By using the Commercial Line of Credit, customers
who use their vehicles more than 50% of the time for business can preserve any bank credit lines that they may have for
purposes. With terms up to 60 months and residuals possibly other business needs. Our goal is to provide quick, easy and
as low as 0%, the plan is flexible. Ally owns the vehicle flexible service. Once the Line of Credit is established with
during the lease term, which could give customers potential Ally, a business can build its commercial fleet quickly and
tax and accounting benefits. If there is a residual balance due easily. Lines of Credit remain in effect for a full year. Talk to
to Ally at the end of the lease term, the customer can your local GM dealership about a Line of Credit now in order
purchase the vehicle, trade the vehicle, or sell the vehicle by to make the buying process more efficient. Ally’s Commercial
paying Ally the residual value plus any unpaid payments and Line of Credit can be a great tool for your business. A Line of
charges. Also, the customer can return the vehicle to Ally for Credit can be established at your local GM dealership.
remarketing for a fee of $250 for light duty vehicles.
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13. FLEET ACCOUNT NUMBERS INTRODUCTION
GM FLEET ACCOUNT NUMBERS (FANS) FLEET ENROLLMENT APPLICATION
A Qualified Fleet User is defined as any company which has
PROCESSING
purchased and registered or leased five (5) or more new cars Fleet Account Numbers are assigned to qualified fleet
and/or trucks (any combination of manufacturers) solely for companies upon application to General Motors through the
use in its operation during the current or preceding calendar GM Fleet Account Number System (GMFANS) in GlobalConnect.
year or model year, or preceding twelve (12) month period, or Each enrollment screen is reviewed prior to issuing new Fleet
that owns or leases fifteen (15) or more cars and trucks. Account Numbers. Dealers will be notified of the results
Supporting documentation must be retained by the dealer of this review via electronic mail. If the dealer or the fleet
and made available to GM upon request. customer needs further clarification concerning a Fleet
Account Number, a call should be placed to the Fleet Action
Fleet Account Numbers are assigned to qualified fleet
Center at 1-800-FLEETOP (1-800-353-3867).
companies upon application to General Motors through the
GM Fleet Account Number System (GMFANS) in
GlobalConnect. All marketing divisions of General Motors GENERAL MOTORS DUAL FLEET ACCOUNT
utilize a Common FAN for Ordering & Delivery of vehicles. NUMBER PROCESS
Qualified Fleet customers may be eligible for fleet incentives,
To process orders and deliveries for passenger cars and
fleet programs and/or other incentives in conjunction with the
trucks for Fleet Leasing and Fleet Management Companies,
purchase or lease of new cars and trucks.
General Motors requires the use of two (2) Fleet Account
Fleet users and/or GM dealers who do not comply with the Numbers. Orders of this type should be entered in the Order
Fleet Program requirements may have their Fleet Account Workbench system using the order type “FLS – Fleet Leasing
Number terminated and may be charged back incentives or Company”. Deliveries of these types of sales should be
allowances. See the GMFANS website for retention rules and reported through the Order Workbench, Deliver Vehicle tab
other stipulations. using the delivery type “014 – Fleet Leasing Company”. The
Primary FAN to be entered is that of the Fleet Management or
Fleet Leasing Company (lessor). The Lessee /End User FAN is
that of the ultimate user/customer. This procedure allows
both the dealers and GM to accurately track orders and
deliveries for its fleet customers.
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14. WARRANTY AND OTHER PROGRAMS INTRODUCTION
CHEVROLET, BUICK AND GMC PASSENGER THE BEST COVERAGE IN AMERICA Cadillac Roadside Service
CARS AND LIGHT DUTY TRUCKS • Cadillac is proud to offer the response, security, and
100,000 MILE convenience of Cadillac's 24-Hour Roadside Service
2011 Chevrolet, Buick and GMC owners are covered by 5-YEAR TRANSFERABLE POWERTRAIN Program for a period of 5 years or 100,000 miles,
a New Vehicle Limited Warranty and services that include LIMITED WARRANTY 1
+ whichever comes first1, 3
the following:
100,000 MILE • Contact Cadillac Roadside Assistance at 1-800-882-1112
5 YEARS OF COURTESY TRANSPORTATION
Bumper-To-Bumper Coverage PROGRAM 1, 2 Trip-Interruption Protection
• The 3-year/36,000-mile (whichever comes first) limited +
• Trip-Interruption Benefits and Assistance: If your trip is
warranty covers repairs for all Chevrolet and GMC vehicles, 100,000 MILE
5 YEARS OF ROADSIDE ASSISTANCE
interrupted due to a warranty failure, incidental expenses
including labor and parts, to correct any defect in materials
PROGRAM 1, 3 may be reimbursed during the 5 year/100,000 miles
or workmanship occurring during the warranty period1
(160 000 km) Powertrain warranty period. Items
• A 4-year/50,000-mile (whichever comes first) limited warranty In addition to the standard 3-year/36,000-mile (whichever considered are hotel, meals, and rental car1. Consult your
covers repairs for Buick vehicles, including labor and parts, comes first) New Vehicle Limited Warranty, all 2011 dealer for details
to correct any defect in materials or GM passenger cars, light duty trucks or vans come
workmanship occurring during the warranty period1 with a 5-year/100,000-mile (whichever comes first) Warranty Protection
• The 6.6L Duramax Diesel engine is covered for 5 years or Powertrain Limited Warranty1 that: • The Cadillac Bumper-To-Bumper new vehicle
100,000 miles, whichever comes first1
• has a $0 deductible limited warranty covers the vehicle for 4 years/50,000
• Hybrid vehicles have separate component specific
• is transferable to another owner at no charge miles, whichever comes first, with no deductible
coverage1
• Sheet metal panels are covered against corrosion and
Plus, 5 years/100,000 miles (whichever comes first)
Courtesy Transportation rust-through as follows:
of Courtesy Transportation and Roadside Assistance. 1, 2, 3.
• If your vehicle requires warranty repairs during the • Corrosion: Body sheet metal panels are covered against
5-year/100,000-mile coverage period, alternate rust for 4 years or 50,000 miles, whichever comes first
transportation and/or reimbursement of certain CADILLAC OWNER PRIVILEGES • Rust-Through: Any body sheet metal panel that rusts
transportation expenses are available under the Courtesy through, an actual hole in the sheet metal, is covered for
Transportation Program2. Several transportation options Ownership of a Cadillac encompasses the highest standard of up to 6 years, unlimited mileage
are available privileges and benefits in addition to the renowned Cadillac • Important: Cosmetic or surface corrosion, resulting from
• Courtesy Transportation is not part of or included in the Gold Key Delivery System, as listed below stone chips or scratches in the paint, for example, is not
coverage provided by the New Vehicle Limited Warranty. included in sheet metal coverage
Premium Care Maintenance
It excludes vehicles in daily and long-term rental service. • Consult your dealer for details
General Motors and General Motors of Canada Limited reserve • Cadillac provides owners of all 2011 models with frequently
the right to make any changes or discontinue the Courtesy required maintenance services for the first four years or Gold Key Delivery
Transportation program at any time without notification 50,000 miles. This covers scheduled oil changes, tire rotations,
• The Sales Consultant will conduct a thorough inspection,
replacement of engine and cabin air filters and a multi-
then provide a complete tour of the new Cadillac and
Roadside Assistance point vehicle inspection at a participating Cadillac dealer
present a package of ownership materials
• GM is proud to offer the response, security, and
24-Hour Customer Assistance
convenience of GM's 24-hour Roadside Assistance
Program for a period of 5 years or 100,000 miles, • Contact Cadillac by calling the Customer Assistance Tires: See tire manufacturer’s information supplied with vehicle.
whichever comes first. Consult your dealer for details3 Center at 1-800-458-8006, or through our website at 1.
2.
Consult your dealer for details.
Courtesy Transportation is not part of or included in the coverage provided by the New Vehicle
www.cadillac.com. Our trained professionals are available Limited Warranty. General Motors and General Motors of Canada Limited reserve the right to
make any changes or discontinue the Courtesy Transportation program at any time without
to assist with any question or concern — 24 hours a day, 3.
notification. (Excludes vehicles in daily and long-term rental service.)
Roadside Assistance is not part of or included in the coverage provided by the New Vehicle
365 days a year Limited Warranty. General Motors and General Motors of Canada Limited reserve the right to make
any changes or discontinue the Roadside Assistance program at any time without notification.
Warranty coverages are determined by the mileage of the vehicle and the number of months from the
delivery date.
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15. EvErYthinG worth listEninG to is on xM.
ExpEriEncE xM for 3 trial Months.
plus, a purchasEd subscription can bE transfErrEd bEtwEEn xM-EquippEd GM vEhiclEs.
• Purchase GM fleet vehicles with factory- installed XM® and give your drivers the programming
variety that will keep them happy and productive.
• XM brings you more of what you love with every imaginable kind of music, sports from
all over the country, engaging news and talk, great comedy, instant traffic and weather
(in 22 metro areas) and more.
• XM NavTraffic® works with the vehicle’s navigation system to display construction, road closures
and accidents so you can get to your destination faster. Learn more at xmnavtraffic.com.
• The Best of SIRIUS** includes every NFL game, every NASCAR® race, two dedicated
Howard Stern channels, Martha Stewart, college sports and a lot more.
• Different price plans are available after the 3-month trial. Choose the one that’s right for you.
• Get the full XM story at gm.xmradio.com.
*Required XM Radio and XM NavTraffic subscriptions sold separately by XM after the first 90 days. Available only in the 48 contiguous United States and District of Columbia. Visit gm.xmradio.com for details. 2010 SIRIUS XM Radio Inc. SIRIUS,
XM and all related marks and logos are trademarks of SIRIUS XM Radio Inc. and its subsidiaries. All other marks, channel names and logos are the property of their respective owners. All rights reserved. NASCAR® is a registered trademark of the
National Association for Stock Car Auto Racing, Inc. NHL and the NHL Shield are registered trademarks of the Nation Hockey League. ©NHL 2010. All NHL logos and marks and NHL team logos and marks depicted herein are property of the NHL
respective teams and may not be reproduced without prior written consent of NHL Enterprises, L.P. All rights reserved. ©2010 NFL Properties LLC. All NFL-related trademarks are trademarks of the National Football League. All other marks and
logos are the property of their respective owners. All rights reserved. Major League Baseball trademarks and copyrights are used with permission of Major League Baseball Properties, Inc. Elvis Radio logo © EPE Reg. U.S. Pat & TM off. Channels
that may include frequent explicit language or mature programming are indicated with an XL on the channel lineup; call XM Listener Care at 1-800-XM-Radio for channel-blocking options and ask about our Family Friendly Packages. XM NavTraffic
available only in select markets. For more information, see xmradio.com/navtraffic. ©2010 General Motors. All rights reserved.
**Additional fee is $4.04 per month and is prorated based on the days remaining in trial.
CHEVY BUICK GMC CADILLAC
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16. GM TECHNOLOGY INTRODUCTION
STABILITRAK® BRAKE ASSIST
Electronic stability control systems, such as GM’s StabiliTrak, The StabiliTrak system works by recognizing the start of Brake assist monitors the driver’s use of the brake pedal,
are becoming increasingly important on today’s vehicles. an understeer or oversteer condition. Sensors detect the automatically sensing an attempt to stop the car as a
StabiliTrak not only helps to enhance vehicle safety but also difference between the direction the driver is actually result of panic. It then generates very high braking power,
increases driver confidence and control. turning and the vehicle’s response by “reading” the steering even when the driver is only pressing lightly on the brake
wheel position, the amount of sideways force in place, pedal. When this is used together with antilock braking
Electronic Stability Control goes by many names. It’s called systems, it results in faster and safer braking.
vehicle speed, and how the vehicle is turning.
Active Handling on Corvette and StabiliTrak on most other GM
vehicles. In all cases it provides the same benefits. When necessary, the system automatically applies precise Brake Assist detects circumstances in which emergency
amounts of brake pressure at individual wheels and braking is required by measuring the speed with which
Key benefits include: the brake pedal is depressed. When panic braking is
reduces the engine torque to help the driver keep the
• Helping the driver to maintain control of the vehicle during vehicle on track. These brake and engine interventions detected, the Brake Assist system automatically develops
certain low traction driving conditions such as ice, snow, help realign the vehicle’s path with that being steered by maximum brake boost in order to mitigate a driver’s
gravel, wet pavement and uneven road surfaces the driver. tendency to brake without enough force.
• Helping the driver to maintain control of the vehicle in
emergency lane changes or avoidance maneuvers
• Helping the driver to avoid collisions
• Helping automatically — no driver action to activate the
system is required GRADE BRAKING
The automtic transmissions on Heavy Duty Pickups
constantly monitor vehicle speed, acceleration, engine
torque and brake pedal use. The transmission control
module detects a downhill condition and automatically
implements a shift schedule that effectively utilizes the
engine and transmission to slow the vehicle and, in turn,
reduce wear on the traditional braking system. The
method used to slow the vehicle is by automatically
preselecting the next lower gear range.
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17. GM TECHNOLOGY INTRODUCTION
ADVANCED ENGINE TECHNOLOGY SPARK IGNITION DIRECT INJECTION (SIDI)
Good fuel economy comes from GM advanced engine GM continuously strives to achieve maximum engine
technology. GM Powertrain’s current lineup reinforces GM’s performance and efficiency from every droplet of fuel. Direct
commitment to reducing emissions and improving the injection has been used successfully in diesel engines for
efficiency and performance of its internal combustion engines, many years. The application of this technology to gasoline
automatic transmissions and hybrid systems. engines is termed Spark Ignition Direct Injection (SIDI).
Fuel-saving engine technology options include diesel
power with the Duramax 6.6L V8 Turbo, innovative direct
injection (see right), Active Fuel ManagementTM, Variable Valve
Actuation and Variable Valve Timing (VVT).
In addition to improving engine efficiency, GM has a broad
portfolio of advanced six-speed automatic transmissions to
increase overall powertrain performance. GM six-speed
automatic transmissions use a wide gear ratio spread to
improve both performance and fuel economy over traditional
Duramax Diesel 6.6L V8 Turbo
four-speed automatics.
CHEVY VOLT LAUNCH TARGETED FOR 2010
The Extended-Range Electric Vehicle that is redefining the
automotive world is no longer just a rumor. In fact, its With direct injection, the fuel is injected directly into the
propulsion system is so revolutionary, it’s unlike any other cylinders. Vaporization of the fuel within the cylinder lowers
vehicle or electric car that’s ever been introduced. the temperature of the air and fuel mixture which reduces
engine knock. Less knock allows increased compression
Chevy Volt is designed to move more than 75 percent of ratio, which in turn increases peak engine power and
America’s daily commuters without a single drop of gas.* improves overall fuel efficiency.
That means for someone who drives less than 40 miles per
day, Chevy Volt will use zero gasoline and produce zero GM direct injection engines include:
tailpipe emissions.** • Ecotec 2.0L turbo 4-cylinder
Chevy Volt. Fully charged 2010. • Ecotec 2.4L 4-cylinder
• 3.0L V6
* Source Vol. 3, Issue 4, Oct. 2003 Omnistats – U.S. Dept. of • 3.6L V6
Transportation, Bureau of Transportation Statistics.
** Assumes fully charged battery. Actual range may vary
Pre-production model shown. Actual production model will vary. depending on driving habits and conditions. Vehicle features and
performance capabilities subject to change without notice.
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18. ALTERNATIVE FUELS INTRODUCTION
What’s next for E85? B20 BIODIESEL
E85 is already one of the best near-term solutions, and its Starting in 2011, all GM Duramax 6.6L Turbo Diesel engines
potential is just starting to be realized. Studies show that by will have biodiesel capability standard. That means fuel-grade
2030 ethanol can replace up to 35% of U.S. petroleum use. biodiesel (B20 or up to 20% biodiesel) — produced to strict
Prospects are looking bright as breakthroughs in ethanol industry standards — can be used.
GENERAL MOTORS — DRIVING CHANGE technology are happening every day. Ever dream that one day
WITH ADVANCED TECHNOLOGIES AND garbage could fuel your vehicle? GM Heavy-Duty pickups and full-size vans with the Duramax
ALTERNATIVE FUELS 6.6L turbo diesel V8 comply with regulations that require the
reduction of nitrogen oxide and hydrocarbons by more than
As you consider the possibility of adding alternative fuel 50%, and particulate matter by 90%. Advanced technology
vehicles to your fleet, consider GM’s leadership role in
Where is it?
and the use of Ultra-Low Sulfur Diesel fuel are combined to
developing vehicles capable of using alternative fuel sources. Because GM FlexFuel vehicles can run on E85, you can deliver the power and torque demanded by commercial
choose the fuel that’s best for you at more than 1,900 E85 customers.
Consider these GM facts:
service stations nationwide. That number is growing. Go to
• Wide availability of E85 Ethanol capabilities
www.gmfleet.com/afv to see if there is a station near you.
• GM’s Duramax diesel engines are bio-diesel compatible
2011 GM VEHICLES WITH BIODIESEL
CAPABILITY
E85 ETHANOL See specific vehicles sheets for engine availability.
FlexFuel vehicles are helping provide a choice 2011 GM VEHICLES WITH FLEXFUEL Chevrolet Silverado HD
CAPABILITY Express
Energy demands have increased the focus on reducing our GMC Sierra HD
dependence on petroleum. You should have the ability to See specific vehicles sheets for engine availability.
Savana
choose an alternative. GM provides that choice by offering Buick Lucerne
many different FlexFuel vehicle models that can run on Regal
gasoline, E85 or any combination of the two. With more than Cadillac Escalade
4 million FlexFuel vehicles on the road in the United States, Escalade ESV For more information, please visit our
and many more to come, GM is enabling the potential of Escalade EXT
ethanol to meet our nation’s increasing energy needs – today
website at www.gmfleet.com/afv.
Chevrolet Avalanche
and tomorrow. Caprice PPV
Equinox
Why should we choose to fuel with E85? With more than 4 million FlexFuel vehicles on the road,
Express
HHR GM is the leader in E85 technology.
E85 ethanol is a mostly renewable biofuel that consists of
85% ethanol and 15% gasoline. It can be made from Impala/Impala Police
biomaterial like U.S.-grown crops and waste; and it’s cleaner- Malibu
burning, which can help lower greenhouse gases. Silverado
Suburban
Tahoe/Tahoe Police
GMC Savana
Sierra
Terrain
Yukon/Yukon Denali
Yukon XL/Yukon XL Denali
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19. HYBRID VEHICLES INTRODUCTION
HYBRID VEHICLES HELP GM IMPROVE FUEL
ECONOMY, REDUCE EMISSIONS 2011 GM HYBRID VEHICLES
With improved fuel efficiency and fewer emissions, GM In Hybrid Mode 1, used mainly at low speeds with light See specific vehicles sheets for details.
hybrids are helping to fulfill many fleet requirements. loads, GM two-mode hybrids can operate using electric
power alone, supplied by the onboard 300-volt battery. 2010 EPA
These full-size Hybrid models use a patented, two-mode, estimated MPG
Mode 1 can also use just engine power or a combination of
full-hybrid technology that is optimized for both city and (city/highway)
electric and engine power. Fuel consumption is reduced in
highway driving, for a significant fuel consumption improve- Cadillac Escalade 21/22
stop-and-go traffic by operating on electric power alone
ment over non-hybrid versions. For example, the Silverado Chevrolet Silverado 1500 21/22
when your vehicle is stopped, seamlessly restarting when
1500 2WD Hybrid offers 40% better city, and 29% better Tahoe 21/22
you accelerate.
combined mileage than the comparable non-hybrid model. GMC Sierra 1500 21/22
In Hybrid Mode 2, used as vehicle demands increase in both Yukon 21/22
GM’s Two-Mode Hybrid system operates on engine power,
city and highway driving, electric power supplements the Yukon Denali 21/22
electric power, or a combination of both. A sophisticated
engine to improve fuel economy. Fuel consumption is
control module determines the amount of power required at
reduced by providing some of the needed power from the
a given moment and seamlessly selects the appropriate
battery, allowing the 6.0L V8 engine to run more efficiently.
operating mode. The system uses regenerative braking to
recapture energy naturally lost during braking and coasting A 300-volt battery pack is larger than a typical battery, but fits in
so it can be used at a later time. without compromising passenger space. No plug-in is required.
For details on these vehicles, please see the Hybrid section of this guide.
GM has the only hybrid pickup on the
market — with 40% better city and
29% better combined fuel economy than
the Tundra or F150.
Yukon Hybrid and Yukon Denali Hybrid Available at participating dealers Tahoe Hybrid Available at participating dealers
Escalade Hybrid Available at participating dealers Silverado Hybrid Available at participating dealers Sierra Hybrid Available at participating dealers
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20. ReiMBuRSeMeNT pROGRAM wiTh ONSTAR®
For seniors, people with disabilities, and their caregivers.
Other Special Information The Service Marks (SM) may need to be enlarged or reduced in size depending
on the actual size of the application. The "SM" in the service marks must be sans serif.
Date Released 1/2002
Published by General Motors Design, Corporate & Brand Identity, 30100 Mound Road, P.O. Box 9030, Warren, Michigan 48090-9030
GiviNG yOu The ABiliTy TO GeT TheRe ANd The cONFideNce TO GO.
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