My Professional Profile

2. SHORT CURRICULUM VITAE
PAULO ROGÉRIO PINHEIRO DO CARMO BRAZILIAN
COROADOS STREET, 450 – AP 02 V. LEOPOLDINA
ZIP CODE: 09195-410 – SANTO ANDRÉ / SP MARRIED
HOME PHONE NUMBER: 55-(11) 4455-1369
MOBILE PHONE NUMBER: 55-(11) 9 9969-6412
Email: pacarmo69@gmail.com
PROFESSIONAL MISSION: To collaborate with the Enterprises IT Maturity
increase within the better use of Technology, following the World Best Practices
of Enterprise Governance and the IT Value definition, contributing this way to
Business Benefits increment and Strategy Alignment.

3. TECHNICAL SCHOOL “LAURO GOMES” (ETELG)
ELETRONIC TECHNICIAN
(3 YEARS) - 1989
INDUSTRIAL ENGINEERING – FEI UNIVERSITY ELETRICAL ENGINEERING – EMPHASIS IN PRODUCTION (5 YEARS) - 1999
TELECOMUNICATIONS FOR ENGINEERS – FAAP
(2 YEARS) - 2003

5. ENGLISH > Fluent
SPANISH > Good Command
Result-oriented professional always focused on new technologies and innovation, used to team work and leadership. Accountable, self- motivated, flexible and committed. Used to perform under pressure and tight deadlines and goals, with large knowledge and Expertise in several technologies as the same as the IT Best Practices (Cobit, ITIL, PMI, ISOs). Experience to deal with conflicts mediation moreover internal areas relationship.

6. - Electrical Engineer by FEI - SP - TI / Telecom Specialist by FAAP - SP - ITIL Foundation Certified (V.2.0 / V.3.0) - Cobit Foundation Certified (V.3.1 / 4.0 / 4.1 / 5.0) - IT Governance, ISO/IEC-20000
- PMO Advanced Experience (Itaú x Unibanco Integration)
- Project Management Process Implementation (MS-EPM)
- Project Management Office implementation (PMO)
- Infrastructure Management Tools Expertise
- DataCenters Infrastructure Expertise
- Guests Hospitality Technologies and Innovation Expertise
- WI-FI Advanced Experience (World Cup Brazil Accor Hotels)
- WI-FI Advanced Experience (Olimpic Games Brazil Accor Hotels)
- Social Digital Media Marketing Innovation - ESPM / SP (2010)
- Social Digital Media Marketing Planning - DIGITALKS / SP (2010) Specialized Teacher at IT Strategic Management Post-Graduation Course at FEI – SP: IT Governance and Digital Media Marketing Classes

7. ACCOR HOTELS BRAZIL FUNCTION: GUESTS TECNOLOGIES AND INNOVATION ANALYST PERIOD: Active Now (1 Year) Responsibilities: - IT Hotels WI-FI and Infrastructure Sites-Survey and Suppot
- Hospitality Guests Technologies and Innovation Expertise
- MEDALLIA WI-FI Accor Hotels Brands Reports – MidScale / UpScale
- Accor Hotels Brazil Tecnology Guide Book Project (2014)
- Accor Brands MERCURE and NOVOTEL E-Menu solution (2014)
- Accor x OI WI-FI Project Integration (2014)
- WI-FI Project Experience (Brazil World Cup Accor Hotels - 2014)
- WI-FI Project Experience (Brazil Olimpic Games Accor Hotels – 2016)

8. EGV CONSULTING LTDA
FUNCTION: SENIOR CONSULTANT
PERIOD: MARCH / 2010 > Active Now (2 1/2 Years)
Responsibilities:
- IT Governance Projects Implementation at Bradesco Bank (SP) - IT Strategic Planning at Bradesco Bank Business Units (SP) - IT Strategic Projects Priorization at Bradesco Bank Business Units (SP) - BPM / BPMS / ERP Implementation at CNPEM (ABTLuS) Institute (CAS) - Social Media Marketing Consultant (EGV, Bradesco, RedeGlobo (SP), DOTIS (GYN), EcoTV, UPTV (Web), Grupo Simões, CONARH, Revista CHAMS, Revista Carelli, Revista MercNews)

9. ART IT INTELLIGENT TECHNOLOGY LTDA
FUNCTION: PROJECT MANAGER OFFICER (PMO)
PERIOD: JULY / 2012 > DECEMBER / 2012 (6 Months)
Responsibilities:
- Implementation of Corporate project management office (PMO) area
- Implementation of Project Commitee – Weakly Projects Tracking
- Implementation of Client Dashboard Projects (NET, EBT, GVT, BR)
- Internal Tools Integration (PMO , Systems Methodology and SW Factory)
- Project Commitee Integration (PMO – NET Services and Accenture)
- Implementation of Risks Commitee (Short and Long-Term Projects)
- BSS (Business Systems Support) / OSS (Operations Systems Support) projects Coordenator as a PMO (GVT, Embratel, NET Services

10. ITAÚ UNIBANCO BANK S /A FUNCTION: IT ENGINEER (Project Management Office - PMO area) PERIOD: AUGUST / 2008 > FEBRUARY / 2010 (1 1/2 Years) Responsibilities: Implementation of management office (PMO) area project. Introduced the PMBOK framework in the Infrastructure and System areas. As a BackOffice team player, I was responsible for the consolidation, assessment and revision of many IT programs and project panels, oriented to the technology committees. Standardizing several project dashboards and templates, together with Accenture. Working on Itaú Unibanco bank integration workshop (Phases 1 and 2), when we looked for the main projects for the agencies migration. I was also responsible for daily process related to Unibanco integration, besides the PMO Intranet (MS-Sharepoint) administration and followed-up the IT Board performance goals in 2009.

11. ITAÚ BANK S /A FUNCTION: IT ENGINEER (IT Governance area) PERIOD: MARCH / 2006 > AUGUST / 2008 (2 1/2 Years) Responsibilities: Implementation of the IT Governance area. Introduced several IT Governance process improvements in the Infrastructure and System areas (ITIL, CobiT, among others). Research of the IT Governance maturity level of the decision-making process with the Board, aligned with Peter Weill (MIT) method. Introduced the project management process on the Infrastructure Board with the MS-EPM 2003 / 2007 tool and also training the teams. Research of the IT maturity level at Itaú Bank together with Accenture to propose level improvement for the years to come.

12. ITAÚ BANK S /A
FUNCTION: IT ENGINEER (Telecom and IT Infrastructure areas)
PERIOD: MARCH / 2001 > MARCH / 2006 (5 Years)
Responsibilities:
Responsible for Backbone management improvement implementation (LAN / WAN) at Itaú Bank. Team training and NOC (Network Operational Center) modernization. Working in several network performance analysis with monitoring tools (Sniffer, Vantage, HP-Openview, Tivoli, others). Carried out the 1º Disaster-Recovery test (Backup-Site Campinas) together with the business areas related to IT. Stock market board software and hardware implementation at Itaú Bank Conceição (CEIC). Backbone modernization CTO, BV176, BV185 and CEIC Buildings. Backbone migration BV176 and BV185 Buildings to Eudoro Villela Building – CEIC. Backbone implementation at Eudoro Villela Building – CEIC.

13. ABRIL PUBLISHER S / A
FUNCTION: TECHNOLOGY PLENUM ANALYST
PERIOD: AUGUST / 1998 > MARCH / 2001 (3 Years)
Responsibilities:
Responsible for the Backbone management and networking documentation (LAN / WAN). Training, configuration, implementation and networking devices management (Enterasys / 3COM / CISCO / Extreme). Worked with several Corporative Backbone management tools (Vlan Manager, Spectrum, Spel, HP-Openview, Whatsup) and used to deal with many network protocols LAN (TCP-IP / IPX-SPX / APLLETALK) and WAN (OSPF / RIP / BGP / MPLS).

14. ITAUTEC - PHILCO INFORMATION TECHNOLOGY S / A FUNCTION: ELETRONIC TECHNICIAN PERIOD: AUGUST / 1989 > NOVEMBER / 1997 (8 Years) Responsibilities: - PC’s and communications networking devices maintenance - Working with Optical Fiber networks (FDDI / Fastethernet) - Working with structured cabled communications networks - Working with Wireless networks (802.11B/802.11A/802.11G/802.1X)

16. http://br.linkedin.com/in/paulocarmo
http://facebook.com/pcarmo
http://twitter.com/pacarmo (@pacarmo)
http://slideshare.com/pacarmo
http://tiespecialistas.com.br/author/paulo-carmo
http://issuu.com/paulorogeriopinheirocarmo

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