Choosing the right repair shop can be a challenge. Here are some guidelines to help you along the way.

1. Choosing theRight Repair Shop

2. Choosing the right repair shop can be a challenge. Here are some guidelines to help you along the way.

3. Q. Does the shop have set pricing?Beware: If a shop does not have set pricing many times they are “shooting from the hip” and your repair bill will be much higher than the original quoted price.

4. Q. Are they comparable with other local shop’s prices or are they too low?Beware: Many shops shoot you a low price to get you in the door and then upcharge you before you leave.

5. Q. Do they provide you with a price prior to looking at your vehicle?Beware: You are not a mechanic so why should your mechanic diagnose your vehicle over the phone. Make sure your shop looks at your car before providing a final price.

6. Q. Is there a warranty?Beware: Every good shop has a warranty. PACC Automotive offers a one year/12,000 mile warranty. If there is no warranty you probably paid too much!

7. Q. Do they have reviews independent of Demandforce?Beware:Demandforce sends out customer surveys after your car has been serviced. If you are unhappy, and you complain your review does not appear through Demandforce. We like a happy customer which is why we strive to make everyone happy. Rather than using smoke and mirrors we simply encourage you to go online and let the world know about your experience with PACC Automotive.

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