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Avaya IP Communications Overview, Interoperability with Cisco Networks, and Best Practices Miguel Corteguera
QoS Requirements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
General Approaches ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
LAN ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
QoS and Cisco LAN Switches ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
QoS Configuration Screen ,[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],IPSI’s on the network and QoS
VLAN ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Where to set codecs
Recommendations for WAN Connectivity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sample LLQ Configuration (Complex) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sample LLQ Configuration (Frame Relay) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Fragmentation http://www.cisco.com/warp/public/788/voice-qos/voip-ov-fr-qos.html http://www.cisco.com/en/US/products/sw/iosswrel/ps1835/products_configuration_guide_chapter09186a00800b75d2.html ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
WAN and Network Regions LAN/WAN PSTN C-LAN MedPro   Subnet  FROM  (TO Address  or Mask)  NetReg 192.168.1.0  _    24    1 192.168.2.0  _    24    2 _._._._ _._._._   _   _._._._ _._._._    _  _._._._ _._._._   _ 192.168.1.0 192.168.2.0 G.711 G.729 Avaya Communication Manager Network Region Configuration Guide: http://support.avaya.com/elmodocs2/comm_mgr/r3/netw-region-tutorial-cm30-1005.pdf   Network Region Job Aid:  http://support.avaya.com/elmodocs2/intmgmt/r3/14_300283_2.pdf   1 2
Network Region Different configuration options for controlling calls between sites (Call Admission Control)…
Suggested IP-Network Region Assignment IP-Network Regions Usage Comments 01 - 199 Locations For media gateways, CLANs, MedPros, IP stations, VAL boards, port network cabinets (NR 1 assigned to fiber-pnc cabinets for IGAR processing) 200-202 Virtual Region Call Admission Control: A means to control the number of calls or bandwidth limits between NRs with limited WAN bandwidth. Could be used for a pool of directly connected CLANs if needed for IP phone registration. 203 - 248 Miscellaneous/Virtual Used for IP phones, CMAPI, Soft phones and other IP endpoints that need an IP Network Region  different from its media gateway 249 <reset IP network-region x> Use NR 249 for systems at ACM 3.0 or earlier. ACM 3.1 adds a new option to the command at left, to reset IP phones. 250 Adjuncts and IP Trunk dedicated CLANs IP connected adjuncts: CMS, Intuity, CAS, SAT, dedicated IP trunk CLANs prior to CM 3.1, etc. Not connected to any other Network Regions, e.g., to avoid IP phones trying to use these resources.
IGAR (Intra Gateway Alternate Routing) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How Does IGAR Work? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],NR-2 NR-1   PSTN IP Network Outgoing Trunk Call Incoming Trunk Call X X    90021…90021…90021   IP IGC
IGAR Considerations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Protocols and Ports Registration (H.225 RAS) = UDP 1719  Signaling (H.225 Q.921) = TCP 1720 Voice (RTP) = UDP 2048-65535 (configurable) Media Gateways (H.248) = TCP 2945 (TCP 1039 for encrypted communication) Port networks (“classic” media gateways) = TCP 5010 (5011 and 5012 as well for ESS)  For additional information see Appendix B of the Implementation Guide: http://support.avaya.com/elmodocs2/comm_mgr/r3_1/pdfs/245600_4_3.pdf
Cisco Inspection Features ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Powering IP Phones ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
IP Phone registration process DHCP Discover Offer DHCP Server ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],TFTP Get TFTP Put TFTP Server ,[object Object],[object Object],[object Object],[object Object],Registration, Admission, Status H.323 and Feature Functionality Enter Extension Enter Password Validates: -Extension -Password Provides: -Access to medias -Feature / Functionality
Separate Voice / Data VLANs PSTN C-LAN Media Processor Untagged Packets Tagged and Untagged Packets Untagged Packets Tagged and Untagged Packets 802.1p/Q, DSCP, Port Range 802.1p/Q, DSCP, Port Range “ Data” VLAN = 10 “ Voice” VLAN = 100
DHCP Process – Dual VLAN DHCP Discover Offer IP address in VLAN 10 DHCP Server ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],DHCP Discover DHCP Server Offer IP address in VLAN 10 DHCP Release DHCP Server DHCP Discover Using VLAN Tagging (100) DHCP Server Offer IP address in VLAN 100 User PC Note: Starting with 1.8 telephone firmware phones will “remember” the voice VLAN and will not need to go back to the native VLAN unless they are moved to a different subnet.
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Cisco IOS switch configs for dual VLANs
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Cisco CatOS switch configs for dual VLANs
Trust Preference Exception ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Link Layer Discovery Protocol (LLDP) (aka 802.1ab)
LLDP TLV’s for Avaya IP Telephones
LLDP TLV’s for Avaya IP Telephones (continued) Note:  Documented in the LAN Admin Guide for the 4600/9600 telephones.
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],LLDP on Cisco Switches and Interoperability with Avaya Telephones
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],LLDP – “show lldp neighbor”
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],LLDP – “show lldp neighbor detail” (Part 1 of 2)
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],LLDP – “show lldp neighbor detail” (Part 2 of 2)
802.1X Port-based Network Access Control ,[object Object],[object Object],[object Object],[object Object],vlan 20 vlan 10 1/1
Three Authentication Methods ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Avaya IP Telephone Supplicant ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Avaya 802.1X Interoperability with Cisco Switches ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cisco CatOS 802.1X – Single-Supplicant Switch ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cisco IOS 802.1X – Single-Supplicant Switch ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cisco IOS 802.1X – Multi-Domain Authentication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Band Width Usage ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
BHCC vs IPSI Bandwidth ,[object Object],[object Object]
IPSI Bandwidth  BHCC Per PN  Usage Per Station Average IPSI Bandwidth (Kbps) full duplex  Average IPSI TCP/IP packets per second  1K Light Traffic 17.3 Kbps 21 2.5K 30.5 Kbps 37 5K Moderate Traffic 52.2 Kbps 61 7.5K 73.8 Kbps 85 10K Heavy Traffic 83.5 Kbps 107
IPSI Bandwidth Provisioning A general rule of thumb for IPSI Control traffic bandwidth allocation is to add an additional 64Kbps of signaling bandwidth to the minimum required bandwidth in order to manage peak (burst)  traffic loads and either round up or down to nearest DS0.  For example; for 5K busy hour calls using encrypted PPP links to control remote port networks, as described in the previous example, you would guarantee 128Kbps (69.3Kbps + 64Kbps) for IPSI signaling bandwidth across the WAN link.  BHCC Ethernet PPP MLPPP Frame Relay 1K 64Kbps 64Kbps 64Kbps 64Kbps 1K w/ encryption 64Kbps 64Kbps 64Kbps 64Kbps 2.5K 128Kbps 128Kbps 128Kbps 128Kbps 2.5K w/ encryption 128Kbps 128Kbps 128Kbps 128Kbps 5K 128Kbps 128Kbps 128Kbps 128Kbps 5K w/ encryption 128Kbps 128Kbps 128Kbps 128Kbps >=7.5K 192Kbps 192Kbps 192Kbps 192Kbps >=7.5K w/ encryption 192Kbps 192Kbps 192Kbps 192Kbps
Voice Bearer Bandwidth                 Ethernet (on the wire)         Codec Data Rate Packet Size Voice Sample Redncy.   IP IPsec IP IP + 802.1Q IPsec + 802.Q FR ATM AAL5 PPP     kbps ms Bytes   Kbps Kbps Kbps Kbps Kbps Kbps Kbps Kbps SPEECH G.711 64 20 160 80.0 102.8 87.2 88.0 110.8 82.4 106.0 83.2 G.726 40 20 100 56.0 78.8 63.2 64.0 86.8 58.4 84.8 59.2 G.729 8 20 20 24.0 46.8 31.2 32.0 54.8 26.4 42.4 27.2 G.723 5.3 30 20 16.0 31.2 20.8 21.3 36.5 17.6 28.3 18.1                 WIDE BAND G.722 64 10 80 96.0 141.6 110.4 112.0 157.6 100.8 127.2 102.4 G.722.1 24 20 60 40.0 62.8 47.2 48.0 70.8 42.4 63.6 43.2 Siren14 24 20 60 40.0 62.8 47.2 48.0 70.8 42.4 63.6 43.2                 FoIP T.38 9.6 30 36 0 17.6 32.8 22.4 22.9 38.1 19.2 28.3 19.7 Fax Relay 9.6 30 36 0 20.3 35.5 25.1 25.6 40.8 21.9 28.3 22.4 Pass Thru 64 10 80 0 96.0 141.6 110.4 112.0 157.6 100.8 127.2 102.4    
Video Bearer Bandwidth (Traditional Video) ,[object Object],[object Object]
DSP Resource Capacity         Audio   FoIP & MoIP Board Code  Name DSP Channels G.711 G.729 G.723 G.726   T.38 Fax Relay Pass Throu TN2303AP HW3 Prowler 8 DSP, 1 Core ea (8 channels/core) 64 64 32 32 N/A 16 16 64 TN2303AP HW11+ Cruiser 2 DSP, 4 Cores ea (8 channels/core) 64 64 32 32 N/A 16 16 64 MM760   2 DSP, 4 Cores ea (8 channels/core) 64 64 32 32 32 16 16 64 G700's VoIP   2 DSP, 4 Cores ea (8 channels/core) 64 64 32 32 32 16 16 64 G350's VoIP   2 DSP, 2 Cores ea (8 channels/core) 32 32 16 16 16 8 8 32 G250's VoIP   2 DSP, 2 Cores ea (8 channels/core) 10 10 10 10 10       TN2602 Crossfire 4 DSP, 4 Cores ea (20 channels/core) 320 320 320 N/A 320 320 320 320
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Security and Stability Features on the Cisco network
[object Object],[object Object],[object Object],Security and Stability Features on the Cisco network (part 2)
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Management
Best Practices: Recommendations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Best Practices: Recommendations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Recommendations ,[object Object]
Other Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Conference Rates ●  Audio pool The audio pool contains bandwidth for all audio calls, including the audio-component of multimedia calls. ●  Normal video pool The normal video pool contains bandwidth for the video portion of a call made by a normal (non-priority) video user. You can set this pool to be shared. When this pool is shared, audio-only calls are allowed to borrow bandwidth from this pool. ●  Priority video pool The priority video pool contains bandwidth that is dedicated to priority video users only. Audio calls and normal video users are not allowed to borrow bandwidth from this pool. However, if all of the priority video pool bandwidth is currently in use, priority video users can borrow bandwidth from the normal video pool, if available.
Avaya IP Telephony on a Cisco Infrastructure Sung Moon
Themes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Baseline ,[object Object],[object Object],[object Object],[object Object]
General References ,[object Object],[object Object],[object Object],[object Object]
Core, Distribution, Access Architecture
Cisco Network Security Features – Application Agnostic These  Network  Features Work with both the Cisco and Avaya IP Telephony Solutions
BPDU Guard and Root Guard ,[object Object],[object Object],[object Object],[object Object]
Port Security ,[object Object],[object Object],[object Object],[object Object]
DHCP Snooping ,[object Object],[object Object],[object Object]
Dynamic ARP Inspection ,[object Object],[object Object],[object Object]
IP Source Guard ,[object Object],[object Object]
VLAN Access Control Lists (VACL) ,[object Object],[object Object],[object Object]
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key Points ,[object Object],[object Object],[object Object],[object Object]
Other Cisco Network Features Some That We Don’t Need or Want Some That Interfere with Our Signaling One That We Do Want
Cisco Features We Don’t Need or Want on the  Ports  Connected To Avaya Devices ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cisco Inspection Features ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cisco Feature We DO Want on the Ports Connected To Avaya IP Phones ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key Points ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Avaya IP Telephones Dual-VLAN Environment
Cisco Auxiliary VLAN and Cisco Voice VLAN ,[object Object],[object Object],[object Object],[object Object]
Dual-VLAN Implementation vlan 10 vlan 20 1/1 v10,v20
Cisco CatOS Auxiliary VLAN (preferred) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cisco CatOS 802.1Q Trunk (alternative) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cisco IOS Voice VLAN (preferred) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cisco IOS 802.1Q Trunk (alternative) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Automatic Discovery of Voice VLAN ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
In the Absence of LLDP/LLDP-MED ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
In the Absence of LLDP/LLDP-MED (cont) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key Points ,[object Object],[object Object],[object Object]
IEEE 802.1X Authentication 46xx H.323 firmware R2.6 96xx H.323 firmware R1.1
Port-based Network Access Control ,[object Object],[object Object],vlan 20 vlan 10 1/1
802.1X Terminology  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
802.1X Protocols ,[object Object],[object Object],[object Object]
Avaya IP Telephone Supplicant ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cisco IP Telephone Supplicant ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
IP Telephone DOT1X Parameter ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Three Authentication Methods ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Two Types of Ethernet Switch Authenticators ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Single-Supplicant Switch vlan 10 vlan 20
Cisco CatOS 802.1X – Single-Supplicant Switch ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cisco IOS 802.1X – Single-Supplicant Switch ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Multi-Supplicant Switch (not quite there yet) vlan 10 vlan 20
Multi-Supplicant Limitations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cisco CatOS 802.1X – Multi-Supplicant Switch (if and when it is supported on MVAP) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key Points ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Reference ,[object Object],[object Object],[object Object]
Power over Ethernet Pretty Stable Now
802.3af Power Requirements Class Usage Minimum Power Levels Output at the PSE Maximum Power Levels at the PD 0 Default 15.4W 0.44 to 12.95W 1 Optional 4.0W 0.44 to 3.84W 2 Optional 7.0W 3.84 to 6.49W 3 Optional 15.4W 6.49 to 12.95W
Key Points ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Reference ,[object Object],[object Object],[object Object]
Avaya Servers and IP Boards Server-Class Devices
Server-Class Devices ,[object Object],[object Object],[object Object],[object Object]
Single-VLAN Ports ,[object Object],[object Object]
What About 802.1Q Tagging? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Cisco CatOS Configuration ,[object Object],[object Object],[object Object],[object Object],[object Object]
Cisco IOS Configuration ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Avaya L1 and L2 Configurations ,[object Object],[object Object],[object Object]
Key Points ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Avaya Media Gateways L2/L3 Switches
Avaya Media Gateways ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Switch to Switch Connectivity – Multiple VLANs
Cisco CatOS 802.1Q Trunk Uplink ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cisco IOS 802.1Q Trunk Uplink ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
G700 802.1Q Trunk Uplink ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
G350 802.1Q Trunk Uplink ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Switch to Switch Connectivity – Single VLAN ,[object Object],[object Object],[object Object]
Cisco CatOS Single-VLAN Uplink ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cisco IOS Single-VLAN Uplink ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
G700 Single-VLAN Uplink ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
G350 Single-VLAN Uplink ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key Points ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
End to End QoS Host Tags (802.1p) and Marks (DSCP) Network Classifies and Prioritizes
Can the Avaya IP Telephony Solution Work with Cisco AutoQoS? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tag and Mark at the Source ,[object Object],[object Object],[object Object],CoS DSCP Signaling 3 26 (AF31) Audio 5 46 (EF) CoS DSCP Signaling 3 24 (CS3) Audio 5 46 (EF)
Configure Priority Values for Servers and Gateways ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Configure Priority Values for IP Boards ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Configure Priority Values for IP Phones ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Trust Preference ,[object Object],[object Object],[object Object],[object Object]
Trust Preference Exception ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Queues ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
QoS is a Complex Topic ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key Points ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Avaya IP Support Services
Supporting IP Telephony Why Maintenance Is Not Enough ,[object Object],The performance of your data network is critical to success ,[object Object],[object Object],There is a high probability that your current data network management tools are not equipped to manage the performance of your IP Telephony applications !
Maintenance Agreement  and  Proactive IP Support/RMS IPT Proactive real-time monitoring of the communications environment: Media Servers, Gateways and Data Infrastructure (everything in the blue squares is monitored by Avaya) Network LAN Switch Router LAN Switch Server Server Workstations Media Server Workstations Media  Server IP Media Gateway Router Customer Branch Location Customer Main  Location INADs Modem INADs Modem DCP Media Gateway
Real Life Scenario: IPT Monitoring Across the Network ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Appendix: LLDP / LLDP–MED 46xx H.323 firmware R2.6
Overview ,[object Object],[object Object],[object Object],[object Object]
LLDP/LLDP-MED Information Exchange
LLDP/LLDP-MED to Avaya Parameters Mapping The following TLV Changes this IP Telephone Parameter IEEE 802.1 Organization Specific Port VLAN ID PHY2VLAN IEEE 802.1 Organization Specific VLAN Name L2Q=1, L2QVLAN Avaya/Extreme Proprietary Call Server IP Address MCIPADD Avaya/Extreme Proprietary File Server TLSSRVR, HTTPSRVR, TFTPSRVR Avaya/Extreme Proprietary 802.1Q Framing L2Q Avaya/Extreme Proprietary PoE Conservation Level Request Power conservation mode enabled/disabled
Key Points ,[object Object],[object Object],[object Object]
Reference ,[object Object],[object Object]

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Avaya VoIP on Cisco Best Practices by PacketBase

  • 1. Avaya IP Communications Overview, Interoperability with Cisco Networks, and Best Practices Miguel Corteguera
  • 2.
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  • 6.
  • 7.
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  • 9. Where to set codecs
  • 10.
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  • 14. WAN and Network Regions LAN/WAN PSTN C-LAN MedPro Subnet FROM (TO Address or Mask) NetReg 192.168.1.0 _ 24 1 192.168.2.0 _ 24 2 _._._._ _._._._ _ _._._._ _._._._ _ _._._._ _._._._ _ 192.168.1.0 192.168.2.0 G.711 G.729 Avaya Communication Manager Network Region Configuration Guide: http://support.avaya.com/elmodocs2/comm_mgr/r3/netw-region-tutorial-cm30-1005.pdf Network Region Job Aid: http://support.avaya.com/elmodocs2/intmgmt/r3/14_300283_2.pdf 1 2
  • 15. Network Region Different configuration options for controlling calls between sites (Call Admission Control)…
  • 16. Suggested IP-Network Region Assignment IP-Network Regions Usage Comments 01 - 199 Locations For media gateways, CLANs, MedPros, IP stations, VAL boards, port network cabinets (NR 1 assigned to fiber-pnc cabinets for IGAR processing) 200-202 Virtual Region Call Admission Control: A means to control the number of calls or bandwidth limits between NRs with limited WAN bandwidth. Could be used for a pool of directly connected CLANs if needed for IP phone registration. 203 - 248 Miscellaneous/Virtual Used for IP phones, CMAPI, Soft phones and other IP endpoints that need an IP Network Region different from its media gateway 249 <reset IP network-region x> Use NR 249 for systems at ACM 3.0 or earlier. ACM 3.1 adds a new option to the command at left, to reset IP phones. 250 Adjuncts and IP Trunk dedicated CLANs IP connected adjuncts: CMS, Intuity, CAS, SAT, dedicated IP trunk CLANs prior to CM 3.1, etc. Not connected to any other Network Regions, e.g., to avoid IP phones trying to use these resources.
  • 17.
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  • 19.
  • 20. Protocols and Ports Registration (H.225 RAS) = UDP 1719 Signaling (H.225 Q.921) = TCP 1720 Voice (RTP) = UDP 2048-65535 (configurable) Media Gateways (H.248) = TCP 2945 (TCP 1039 for encrypted communication) Port networks (“classic” media gateways) = TCP 5010 (5011 and 5012 as well for ESS) For additional information see Appendix B of the Implementation Guide: http://support.avaya.com/elmodocs2/comm_mgr/r3_1/pdfs/245600_4_3.pdf
  • 21.
  • 22.
  • 23.
  • 24. Separate Voice / Data VLANs PSTN C-LAN Media Processor Untagged Packets Tagged and Untagged Packets Untagged Packets Tagged and Untagged Packets 802.1p/Q, DSCP, Port Range 802.1p/Q, DSCP, Port Range “ Data” VLAN = 10 “ Voice” VLAN = 100
  • 25.
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  • 28.
  • 29.
  • 30. LLDP TLV’s for Avaya IP Telephones
  • 31. LLDP TLV’s for Avaya IP Telephones (continued) Note: Documented in the LAN Admin Guide for the 4600/9600 telephones.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 44.
  • 45. IPSI Bandwidth BHCC Per PN Usage Per Station Average IPSI Bandwidth (Kbps) full duplex Average IPSI TCP/IP packets per second 1K Light Traffic 17.3 Kbps 21 2.5K 30.5 Kbps 37 5K Moderate Traffic 52.2 Kbps 61 7.5K 73.8 Kbps 85 10K Heavy Traffic 83.5 Kbps 107
  • 46. IPSI Bandwidth Provisioning A general rule of thumb for IPSI Control traffic bandwidth allocation is to add an additional 64Kbps of signaling bandwidth to the minimum required bandwidth in order to manage peak (burst) traffic loads and either round up or down to nearest DS0. For example; for 5K busy hour calls using encrypted PPP links to control remote port networks, as described in the previous example, you would guarantee 128Kbps (69.3Kbps + 64Kbps) for IPSI signaling bandwidth across the WAN link. BHCC Ethernet PPP MLPPP Frame Relay 1K 64Kbps 64Kbps 64Kbps 64Kbps 1K w/ encryption 64Kbps 64Kbps 64Kbps 64Kbps 2.5K 128Kbps 128Kbps 128Kbps 128Kbps 2.5K w/ encryption 128Kbps 128Kbps 128Kbps 128Kbps 5K 128Kbps 128Kbps 128Kbps 128Kbps 5K w/ encryption 128Kbps 128Kbps 128Kbps 128Kbps >=7.5K 192Kbps 192Kbps 192Kbps 192Kbps >=7.5K w/ encryption 192Kbps 192Kbps 192Kbps 192Kbps
  • 47. Voice Bearer Bandwidth                 Ethernet (on the wire)         Codec Data Rate Packet Size Voice Sample Redncy.   IP IPsec IP IP + 802.1Q IPsec + 802.Q FR ATM AAL5 PPP     kbps ms Bytes   Kbps Kbps Kbps Kbps Kbps Kbps Kbps Kbps SPEECH G.711 64 20 160 80.0 102.8 87.2 88.0 110.8 82.4 106.0 83.2 G.726 40 20 100 56.0 78.8 63.2 64.0 86.8 58.4 84.8 59.2 G.729 8 20 20 24.0 46.8 31.2 32.0 54.8 26.4 42.4 27.2 G.723 5.3 30 20 16.0 31.2 20.8 21.3 36.5 17.6 28.3 18.1                 WIDE BAND G.722 64 10 80 96.0 141.6 110.4 112.0 157.6 100.8 127.2 102.4 G.722.1 24 20 60 40.0 62.8 47.2 48.0 70.8 42.4 63.6 43.2 Siren14 24 20 60 40.0 62.8 47.2 48.0 70.8 42.4 63.6 43.2                 FoIP T.38 9.6 30 36 0 17.6 32.8 22.4 22.9 38.1 19.2 28.3 19.7 Fax Relay 9.6 30 36 0 20.3 35.5 25.1 25.6 40.8 21.9 28.3 22.4 Pass Thru 64 10 80 0 96.0 141.6 110.4 112.0 157.6 100.8 127.2 102.4    
  • 48.
  • 49. DSP Resource Capacity         Audio   FoIP & MoIP Board Code Name DSP Channels G.711 G.729 G.723 G.726   T.38 Fax Relay Pass Throu TN2303AP HW3 Prowler 8 DSP, 1 Core ea (8 channels/core) 64 64 32 32 N/A 16 16 64 TN2303AP HW11+ Cruiser 2 DSP, 4 Cores ea (8 channels/core) 64 64 32 32 N/A 16 16 64 MM760   2 DSP, 4 Cores ea (8 channels/core) 64 64 32 32 32 16 16 64 G700's VoIP   2 DSP, 4 Cores ea (8 channels/core) 64 64 32 32 32 16 16 64 G350's VoIP   2 DSP, 2 Cores ea (8 channels/core) 32 32 16 16 16 8 8 32 G250's VoIP   2 DSP, 2 Cores ea (8 channels/core) 10 10 10 10 10       TN2602 Crossfire 4 DSP, 4 Cores ea (20 channels/core) 320 320 320 N/A 320 320 320 320
  • 50.
  • 51.
  • 52.
  • 53.
  • 54.
  • 55.
  • 56.
  • 57. Conference Rates ● Audio pool The audio pool contains bandwidth for all audio calls, including the audio-component of multimedia calls. ● Normal video pool The normal video pool contains bandwidth for the video portion of a call made by a normal (non-priority) video user. You can set this pool to be shared. When this pool is shared, audio-only calls are allowed to borrow bandwidth from this pool. ● Priority video pool The priority video pool contains bandwidth that is dedicated to priority video users only. Audio calls and normal video users are not allowed to borrow bandwidth from this pool. However, if all of the priority video pool bandwidth is currently in use, priority video users can borrow bandwidth from the normal video pool, if available.
  • 58. Avaya IP Telephony on a Cisco Infrastructure Sung Moon
  • 59.
  • 60.
  • 61.
  • 63. Cisco Network Security Features – Application Agnostic These Network Features Work with both the Cisco and Avaya IP Telephony Solutions
  • 64.
  • 65.
  • 66.
  • 67.
  • 68.
  • 69.
  • 70.
  • 71.
  • 72. Other Cisco Network Features Some That We Don’t Need or Want Some That Interfere with Our Signaling One That We Do Want
  • 73.
  • 74.
  • 75.
  • 76.
  • 77. Avaya IP Telephones Dual-VLAN Environment
  • 78.
  • 79. Dual-VLAN Implementation vlan 10 vlan 20 1/1 v10,v20
  • 80.
  • 81.
  • 82.
  • 83.
  • 84.
  • 85.
  • 86.
  • 87.
  • 88. IEEE 802.1X Authentication 46xx H.323 firmware R2.6 96xx H.323 firmware R1.1
  • 89.
  • 90.
  • 91.
  • 92.
  • 93.
  • 94.
  • 95.
  • 96.
  • 98.
  • 99.
  • 100. Multi-Supplicant Switch (not quite there yet) vlan 10 vlan 20
  • 101.
  • 102.
  • 103.
  • 104.
  • 105. Power over Ethernet Pretty Stable Now
  • 106. 802.3af Power Requirements Class Usage Minimum Power Levels Output at the PSE Maximum Power Levels at the PD 0 Default 15.4W 0.44 to 12.95W 1 Optional 4.0W 0.44 to 3.84W 2 Optional 7.0W 3.84 to 6.49W 3 Optional 15.4W 6.49 to 12.95W
  • 107.
  • 108.
  • 109. Avaya Servers and IP Boards Server-Class Devices
  • 110.
  • 111.
  • 112.
  • 113.
  • 114.
  • 115.
  • 116.
  • 117. Avaya Media Gateways L2/L3 Switches
  • 118.
  • 119. Switch to Switch Connectivity – Multiple VLANs
  • 120.
  • 121.
  • 122.
  • 123.
  • 124.
  • 125.
  • 126.
  • 127.
  • 128.
  • 129.
  • 130. End to End QoS Host Tags (802.1p) and Marks (DSCP) Network Classifies and Prioritizes
  • 131.
  • 132.
  • 133.
  • 134.
  • 135.
  • 136.
  • 137.
  • 138.
  • 139.
  • 140.
  • 141. Avaya IP Support Services
  • 142.
  • 143. Maintenance Agreement and Proactive IP Support/RMS IPT Proactive real-time monitoring of the communications environment: Media Servers, Gateways and Data Infrastructure (everything in the blue squares is monitored by Avaya) Network LAN Switch Router LAN Switch Server Server Workstations Media Server Workstations Media Server IP Media Gateway Router Customer Branch Location Customer Main Location INADs Modem INADs Modem DCP Media Gateway
  • 144.
  • 145. Appendix: LLDP / LLDP–MED 46xx H.323 firmware R2.6
  • 146.
  • 148. LLDP/LLDP-MED to Avaya Parameters Mapping The following TLV Changes this IP Telephone Parameter IEEE 802.1 Organization Specific Port VLAN ID PHY2VLAN IEEE 802.1 Organization Specific VLAN Name L2Q=1, L2QVLAN Avaya/Extreme Proprietary Call Server IP Address MCIPADD Avaya/Extreme Proprietary File Server TLSSRVR, HTTPSRVR, TFTPSRVR Avaya/Extreme Proprietary 802.1Q Framing L2Q Avaya/Extreme Proprietary PoE Conservation Level Request Power conservation mode enabled/disabled
  • 149.
  • 150.

Notes de l'éditeur

  1. The recommended configurations for IP sets is that they use a separate VLAN for voice traffic. This segments broadcasts/multicasts and allows for a certain level of security through ACL’s. The telephone uses a single cable to the Ethernet switch and takes advantage of 802.1q to send data traffic on the native VLAN and voice traffic tagged.
  2. Linear
  3. Monitoring performance of endpoints, data network and applications Performance monitoring quality of voice calls, i.e. latency, jitter, and delay Identification of cause of low voice quality Identification and notification about applications on the network that are causing degradation of voice quality Automatic correlation of voice and data alarms to quickly identify root cause and quickly remediate the problem Security monitoring of alarms on IPT Media Servers Fault management and performance reports available via Web Portal Software release management to ensure IPT platforms keep at current updates