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BG665 March 2005 Catalyst Diamonds on the Rocks  De Beers Case Study Rough Diamonds courtesy of De Beers Group
Problem Statement ,[object Object],csu catalyst 2005 • executive mba program • lambert De Beers ,[object Object],[object Object],[object Object],[object Object],Ring courtesy of James D Julia
Troubled Times for De Beers (1983) ,[object Object],[object Object],[object Object],[object Object],[object Object],csu catalyst 2005 • executive mba program • lambert De Beers ,[object Object],[object Object],[object Object],[object Object],Ring courtesy of James D Julia
From Scarcity to Abundance ,[object Object],[object Object],csu catalyst 2005 • executive mba program • lambert De Beers ,[object Object],[object Object],[object Object],[object Object],Ring courtesy of James D Julia
The Timing of De Beers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],csu catalyst 2005 • executive mba program • lambert De Beers ,[object Object],[object Object],[object Object],[object Object],Ring courtesy of James D Julia
From Rock to Ring csu catalyst 2005 • executive mba program • lambert De Beers ,[object Object],[object Object],[object Object],[object Object],Market Maker Builds personal value to manage  financial value Strong advertising Cartel Controls distribution via lots and provides $ value grading service Stock piles  diamonds Manages supply to distributors De Beers owns some mines Purchases nearly  all mined diamonds No secondary market Up-sale is only consumer option CSO Sets infrequent  inventory offering dates Limited offering locations Rigid control of business model.  Forced  relationships between De Beers businesses.  World-wide mine locations and a Central Sales Organization (CSO) with minimal US presence Precise inventory management - location, weight, origination, and the 4 C’s Expansive price controls and management of product value exchange Aggressive on creation of new inventory though exclusive purchasing agreements Specialized skills and responsibilities, i.e. Internal market intelligence group Minimum US presence due to US regulation Primary Activities Margin After Sales Service Marketing & Sales Outbound Logistics Operations Inbound Logistics Procurement Technology Development Human Resource Management Firm Infrastructure Support Activities
A Pound of Cash csu catalyst 2005 • executive mba program • lambert De Beers ,[object Object],[object Object],[object Object],[object Object],Dealers Diamond Cutters CSO Mine Value Contributor Retailers Jewelry Mfr 10% Polished 20% Rough [1] 15% Rough [1] Mine Cost markup percent from prior value contributor 100% Polished 50% Polished 3.0% 2.8% 3.6% 24% Percent consumer price allocated to value contributor 50% 16.7% Figures from Ghemawat Case Study [1] Rough diamonds loose approximately 52% of weight during cutting and polishing
The Central Sales Office ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],csu catalyst 2005 • executive mba program • lambert De Beers ,[object Object],[object Object],[object Object],[object Object],Ring courtesy of James D Julia
Marketing Magic ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],csu catalyst 2005 • executive mba program • lambert De Beers ,[object Object],[object Object],[object Object],[object Object],Ring courtesy of James D Julia
Hangover ,[object Object],[object Object],csu catalyst 2005 • executive mba program • lambert De Beers ,[object Object],[object Object],[object Object],[object Object],Ring courtesy of James D Julia
Pieces of the Pie csu catalyst 2005 • executive mba program • lambert De Beers ,[object Object],[object Object],[object Object],[object Object],Ring courtesy of James D Julia De Beers owns or controls all output from South Africa, Namibia, and Botswana
Global Perspective ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],csu catalyst 2005 • executive mba program • lambert De Beers ,[object Object],[object Object],[object Object],[object Object],Ring courtesy of James D Julia
Analysis Rough Diamonds courtesy of De Beers Group
Customers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],csu catalyst 2005 • executive mba program • lambert De Beers ,[object Object],[object Object],[object Object],[object Object],Earnest Oppenheimer courtesy of De Beers Group
Eye on the Prize csu catalyst 2005 • executive mba program • lambert De Beers ,[object Object],[object Object],[object Object],[object Object],Creation Firms Activities Appropriation Firms Activities CSO Buy Mine CSO Buyers Mines Value Customer Supplier Value Pay Cost
Five Forces Historical csu catalyst 2005 • executive mba program • lambert De Beers ,[object Object],[object Object],[object Object],[object Object],Bargaining Power of Suppliers: Very Attractive  + Controls output + Owns distribution channel + Alliances + Relationships with foreign governments + Cash on delivery Bargaining Power of Customers: Attractive + Only game in town + No substitutes for diamonds + Customs/tradition + War + Quality of product - Luxury item / not necessity -/+ Economy  Threat of Substitutes: Attractive + No substitutes for diamonds + Cultural history  + Social issues/status + High cost of entry Existing Customer Rivalry: Very Attractive + Strong Brand + Trust already built with consumers and partners + Historical holdings + Expertise + Control of output + Distribution channel Threat of New Entry: Very Attractive  + High cost of entry  + Cornered the market  + Strong Brand  + Existing mining and political relationships + Access to new mines + Owns distribution channel + Control of output
Five Forces 1980s csu catalyst 2005 • executive mba program • lambert De Beers ,[object Object],[object Object],[object Object],[object Object],Bargaining Power of Suppliers: Unattractive  + Controls output + Owns distribution channel + Alliances + Relationships with foreign governments - Cash is dwindling - Zaire does not renew contract (1980) - Argyle insists on right to market 25% of near-gem & industrial - Sightholders decrease from over 250 to 150 - Bankrupt sightholders liquidate inventory ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Threat of Substitutes: Attractive + No substitutes for diamonds + Cultural history  + Social issues/status + High cost of entry Existing Customer Rivalry: Very Attractive + Strong Brand + Trust already built with consumers and partners + Historical holdings + Expertise + Control of output + Distribution channel Threat of New Entry: Mildly Attractive  + High cost of entry  + Cornered the market  + Strong Brand  + Existing mining and political relationships + Access to new mines + Owns distribution channel + Interest rates increase from 6% to 25 – 30% - Zaire sells on open market - Argyle markets its output
Financial Trends csu catalyst 2005 • executive mba program • lambert De Beers ,[object Object],[object Object],[object Object],[object Object],Figures from Ghemawat Case Study
Key Drivers csu catalyst 2005 • executive mba program • lambert De Beers ,[object Object],[object Object],[object Object],[object Object],Figures from Ghemawat Case Study
Substitutes and Competitors ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],csu catalyst 2005 • executive mba program • lambert De Beers ,[object Object],[object Object],[object Object],[object Object],Earnest Oppenheimer courtesy of De Beers Group
Plan Rough Diamonds courtesy of De Beers Group
Alternatives ,[object Object],[object Object],[object Object],[object Object],[object Object],csu catalyst 2005 • executive mba program • lambert De Beers ,[object Object],[object Object],[object Object],[object Object],Rough Diamonds courtesy of De Beers Group
Alternative 1: Secondary Market ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],csu catalyst 2005 • executive mba program • lambert De Beers ,[object Object],[object Object],[object Object],[object Object],Rough Diamonds courtesy of De Beers Group
Alternative 2: Liquidate Low End ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],csu catalyst 2005 • executive mba program • lambert De Beers ,[object Object],[object Object],[object Object],[object Object],Rough Diamonds courtesy of De Beers Group
Alternative 3: New Funding Sources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],csu catalyst 2005 • executive mba program • lambert De Beers ,[object Object],[object Object],[object Object],[object Object],Rough Diamonds courtesy of De Beers Group
Alternative 4: Decrease Production ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],csu catalyst 2005 • executive mba program • lambert De Beers ,[object Object],[object Object],[object Object],[object Object],Rough Diamonds courtesy of De Beers Group
Alternative 5: Increase Demand ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],csu catalyst 2005 • executive mba program • lambert De Beers ,[object Object],[object Object],[object Object],[object Object],Rough Diamonds courtesy of De Beers Group
Recommendation: Three Components ,[object Object],[object Object],[object Object],csu catalyst 2005 • executive mba program • lambert De Beers ,[object Object],[object Object],[object Object],[object Object],Rough Diamonds courtesy of De Beers Group
Implementation Plan ,[object Object],[object Object],[object Object],csu catalyst 2005 • executive mba program • lambert De Beers ,[object Object],[object Object],[object Object],[object Object],Rough Diamonds courtesy of De Beers Group
Today Rough Diamonds courtesy of De Beers Group
Financial Status (2004) ,[object Object],[object Object],[object Object],[object Object],[object Object],csu catalyst 2005 • executive mba program • lambert De Beers ,[object Object],[object Object],[object Object],[object Object],Marilyn Monroe on set of Gentleman Prefer Blondes - AP
Supplier of Choice ,[object Object],[object Object],[object Object],[object Object],csu catalyst 2005 • executive mba program • lambert De Beers ,[object Object],[object Object],[object Object],[object Object],Marilyn Monroe on set of Gentleman Prefer Blondes - AP
Marketing ,[object Object],[object Object],csu catalyst 2005 • executive mba program • lambert De Beers ,[object Object],[object Object],[object Object],[object Object],Marilyn Monroe on set of Gentleman Prefer Blondes - AP
Diversification ,[object Object],[object Object],[object Object],csu catalyst 2005 • executive mba program • lambert De Beers ,[object Object],[object Object],[object Object],[object Object],Marilyn Monroe on set of Gentleman Prefer Blondes - AP
International Legal Issues ,[object Object],[object Object],[object Object],[object Object],csu catalyst 2005 • executive mba program • lambert De Beers ,[object Object],[object Object],[object Object],[object Object],Marilyn Monroe on set of Gentleman Prefer Blondes - AP
Questions Rough Diamonds courtesy of De Beers Group

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analysis of debeers