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Marketing Your
Business in the
21st Century
Governor’s Small Business Forum
March 25, 2014
La Vernia, Texas
Get these slides here::
http://sarahtpage.com/SmallBiz-LaVernia/
Source: All Twitter
71% of social media users are more likely to
purchase from a brand they follow online
Remember:
Social media
is not
an island.
Photo: lisbokt
Integrate Social with Web
From this …
Integrate Social with Web
… to this.
Facebook
Facebook Stats
• Over 1.2 billion active users
• Average user is connected to 40 pages
• Smartphone mobile users check Facebook an
average of 13.8 times a day
• 751 million users access Facebook from a
mobile device
Source: IDC; expandedramblings.com
• Average number of connections between local
business pages and users is 2 billion
• Average number of weekly local business page
views is 645 million
• Average number of weekly comments on local
business pages is 13 million
Facebook Stats
Source: IDC; expandedramblings.com
Understanding Insights
Understanding Insights
Understanding Insights
Facebook Offers
• Affordable and great
for brand awareness
• Spent $3.70 and
drove over $200 in
business
• 102 offers claimed/5
redeemed
• Redemption rate on
this offer was low
• Ask your community
to share!
Source: Doe’s Eat Place
Facebook Offers
Source: Doe’s Eat Place
Facebook Boosted Posts
Source: Visit Bloomington
Facebook Advertising
Opportunities
Facebook
Cover Photo as Advertising
Source: Bass Performance Hall
Text can be
no more
than 20%
Facebook
Cover Photo as Advertising
Facebook
Cover Photo as Advertising
Source: Mari Smith
• Why advertise on
Facebook?
Huge audience
Highly targeted
Social
recommendations
Cost effective
EASY!
Facebook Advertising
Pro Tip: BE SPECIFIC
Facebook Advertising Best Practices
Include a call to
action.
Combat ad fatigue.
Source: facebook.com
Facebook Advertising Best Practices
Put important
content first.
Identify your target
audience.
Source: facebook.com
Facebook Advertising Best Practices
Boost important
posts.
Use Facebook
Offers.
Source: facebook.com
Facebook Advertising Best Practices
Give people
something to say.
Use high quality
photos.
Source: facebook.com
Twitter
Twitter Stats
• 241 million active monthly users
• 60% of active users use their mobile phone to
tweet
• Average number of followers per Twitter user is
208
• Twitter engagement rates for brands are 17%
higher on Saturdays and Sundays
Source: Linchpin SEO; expandedramblings.com
Find Local Customers
http://twitter.com/search-advanced
La Vernia,Tx
http://business.twitter.com
http://ads.twitter.com
Twitter Targeting
Promotion Budget
Promoted Tweets
Promoted Accounts
Yelp!
Respond To Reviews
Show Customers You Care
Pinterest
Facebook &
Instagram
“Look at Me!”
Photo: omgits_dhilzy on Instagram
=
#selfie
Pinterest =
“Look at This!”
Photo: Transguyjay on Flickr
• 80% of Pinterest users are women
• Users spend an average of 1 hour & 17 minutes on the site
• Pinterest referrals spend 70% more $$ than referrals from
non-social channels
• 43% of Pinterest users prefer to associate with a brand vs
only 24% on Facebook Source: http://socialfresh.com
Photo: vbecker on Flickr
Pinterest Board
Drive
sales to
your
website!
Pinterest for Business
http://business.pinterest.com
See what’s been pinned from
your website or blog!
http://pinterest.com/source/AddYourURL.Here
Instagram
is no
dummy.
• More than 55 million
photos are uploaded
every day
• 150 million monthly
active users
• 1.2 billion likes daily
• 1000 comments per
second
Source: Instagram Press; Social Fresh
Photo: WindKoh on Flickr
Instagram for Business:
Best Practices
Show Us “How To”
Take Us Behind the Scenes
Use Hashtags and Calls To Action
Feature Brand Advocates
Feature Brand Advocates
Host a Contest
Reward Customers
Can I Help?
Call
Me!
Follow Me
Linkedin.com/in/sarahpage
Facebook.com/SarahTPageConsulting
@pagetx
Sarah Page, Principal
Sarah T. Page Consulting, LLC
http://sarahtpage.com
sarah@sarahtpage.com
512.914.8873
Instagram.com/stpconsulting
Pinterest.com/sarahtpage
Thank You!
Questions?

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Marketing Your Business in the 21st Century

Notes de l'éditeur

  1. Social media works best when it is a component of an integrated marketing strategy, inclusive of advertising, public relations, etc. It should be a part of your marketing plans, not an island unto itself.
  2. If Facebook is the primary place to find information about your business, the customer is then competing with everything else going on.Why am I here again?1. Hello! Friends I haven’t talked to in a long time.2. Ooh! A notification! I wonder what that is …3. And then there’s branding. You can only brand yourself to the extent that Facebook (or any other social media site) will let you.
  3. The restaurant doesn't typically do a brisk lunch business.  Note that the paid reach was only 526.  The majority of the views came from viral views - aka shares.  Over 7k total views.  Also note that it was only shared 11 times, so asking for the share is important. There were also 10 new likes on the page during the offer.  I attribute this to the offer and shares.
  4. Handout:Ways to Use Twitter
  5. Search by city name or zip code to find other people, businesses, or organizations in your area.
  6. Aesthetic Design Construction from right here in Bastrop is a great example of a small business that is using Pinterest effectively. They appeal to Pinterest’saspirational nature by showing us what we can do with our new homes once we’re living in them. The photography is beautiful. And they’ve taken something that’s typically considered “manly” (construction) and made it be more appealing to Pinterest’s predominantly feminine audience.
  7. Business.pinterest.com
  8. Facebook bought Instagram in the Fall of 2012. This was a very smart move.