2. Greed
Fear of Loss
The Jones Theory
Indifference
Sense of Urgency
3. Greed – your friends will be envious of the
object you bought/all the money you are
making
Fear of loss – we are only letting select
people in on this
4. Correspondent Inference Theory - is a
psychological theory proposed by Edward E.
Jones and Keith Davis that ‘systematically
accounts for a perceiver's inferences about
what an actor was trying to achieve by a
particular action’
The Jones Theory – I just sold to someone in
your street/town/country, everyone is getting
in on this
5. Indifference – this is a clever one thrown into
the mix. ‘Look I don’t want to waste your
time or mine – if you don’t want this then lets
forget it …’
Sense of urgency – This offer will run out
tomorrow
6. The transactional selling approach is most suited
in B2C environments where customer
relationships are not required, deemed
unprofitable or almost impossible to maintain
after the immediate sale
There are usually fewer opportunities for
crossing selling or up selling
These traits tend to be more apparent in low
dollar value sales i.e. umbrellas, computer
keyboards, mobile phones, broadband provider
and etc