A guide from Vienna for the travel trade professionals

1. Vienna Travel
Trade Guide
Information for the travel industry.
www.VIENNA.info
Wiener Staatsballett, principal dancers, Nina Poláková and Olga Esina

2. b2b.vienna.info
Vienna Tourist Board’s service portal for the travel
industry: making your customers even more satisfied.
Let us support your business activities with exclusive
tools:
Destination Guide.
Our contribution to your success!
Everything you need to know about Vienna at a glance:
• facts & figures
• potted history of Vienna
• arts & culture
• music & events
• wining & dining
• lifestyle & design
• shopping
• accommodation
• incoming travel agencies and important addresses
• overview of Vienna Tourist Board services
• tips on transportation
• information on visas, public holidays, opening hours
• congresses
There’s a host of reasons for visiting Vienna – you can
find them all in the Destination Guide, comprehensive,
concise, and first-hand.
Subway stop “Stadtpark”

3. b2b.vienna.info
Event Highlights.
Not to be missed!
As the center of music and the arts, Vienna invites you
to enjoy
• a host of events from the cultural and creative
scenes
• festivals for art, culture & culinary delights!
• concerts, exhibitions, musicals & shows
all listed concisely.
More detailed information on event highlights are
provided in program previews, enabling detailed
package planning.

4. b2b.vienna.info
Promotional Material.
Vienna at your finger tips!
Take advantage of a wealth of promotional materials to
provide your customers with the very best information,
e.g.:
• city maps
• brochures
• decorations
• invitations & letters
available to order online.
Statistics & Market Research.
Up-to-date facts & figures!
Download all the marketing research stats on Vienna:
• arrivals and bed nights
• accommodation turnover
• source markets
• information on the typical Vienna guest
• awareness of tourism among the Viennese
Incoming Travel Agencies.
Everything in one single list!
A selection of Vienna’s incoming travel agencies,
enabling you to plan your special Vienna offers:
• updated regularly
• useful contacts
• tips on target groups and key markets
Schönbrunn Palace: Gloriette

5. Bus Drivers’ Guide.
www.bus.vienna.info
Get there easily!
• Boarding and alighting points for Vienna’s top
attractions
• Bus parking spaces
• Transportation info
• Essential information for bus drivers
Vienna Guide Service.
www.guides-in-vienna.at
Vienna inside out!
The Association of Licensed Guides of Vienna’s swift
and uncomplicated services include:
• a pool of over 400 state-licensed tour guides
• support for your customers in over 30 languages
• informative, professional, and entertaining tours of
Vienna
• special tours on annual themes

6. Vienna Convention Bureau.
www.vienna.convention.at
Let us ...
• advise you on selecting the perfect location for your
event
• guarantee the requisite hotel contingent for your
event
• put you in touch with Vienna’s leading service
providers
• prepare your detailed application and presentation
materials
• plan and organize a site inspection on the basis of
your requirements
• offer you our services free of charge
Wine Tavern Schübel-Auer

7. Photo Archive.
www.viennaphoto.com
Vienna Tourist Board’s online photo archive contains
photographic motifs from the fields of the arts, lifestyle,
sightseeing, architecture, entertainment, music, and
congresses.
Our service to you:
• a premium selection of Vienna subjects
• simple keyword search
• free downloads of layout files
• direct download of printable picture files

8. just
€19.90
The Vienna Card.
www.wienkarte.at
72 hours of free travel plus many other benefits!
The Vienna Card offers your clients more of the city for
just €19.90:
• 72 hours of travel, discovering Vienna by metro, bus,
or tram
• enjoy more than 210 special offers
• reductions for museums, shops, restaurants,
theaters, concerts, and sights
• free accompanying brochure with special offers
• participating companies identifiable via special
sticker
Stadtpark with Vienna river

9. Contact for the distribution of the Vienna Card to your
clients:
your Vienna partner hotel, incoming travel agency or
Global Blue Austria GmbH
Zetschegasse 17, 1230 Vienna
Tel. (+43 1) 798 44 00-148
Fax (+43 1) 798 40 44
viennacard@global-blue.com
Minus 10% commission for resellers
Bulk bonus at end of the year for sales of 1,000 cards
per year
Direct purchases for clients:
at more than 250 hotels in Vienna and
Tourist Info at the airport and on
Albertinaplatz, 1010 Vienna (09:00–19:00 daily),
at the ticket offices of Wiener Linien (Vienna Transport
Authority).

10. Vienna Experts Club
International.
www.viennaexpertsclub.at
Become a Vienna Expert and enjoy even more
benefits!
Are you working for a travel agency or tour operator?
Are you working in its marketing or sales departments?
Are you offering trips to Vienna?
Then Vienna Experts Club International is just the thing
for you!
Take advantage of our exclusive offer and become a
Vienna Expert. So you ...
• get to know Vienna better
• can sell Vienna even better
• have even more satisfied customers
You also get to enjoy a whole host of exclusive
benefits on your own Vienna trip, only available from
the Vienna Experts Club International:
• the best conditions at Viennese hotels
• reduced or free admission to Viennese museums
and concerts, restaurants and sightseeing offers,
and fantastic events
• the Vienna Card, the 72-hour transport network
ticket with over 210 further reductions, free of
charge
• a monthly newsletter with the latest information on
Vienna
Summer at MuseumsQuartier

11. And best of all: Your travel companion receives all
these benefits too!
Come on in ...
... and take a look at our website for information on ...
• how to become a club member
• benefits offered by the club
• current Vienna special offers
• what’s going on in Vienna at the moment
By the way: Membership of the Vienna Experts Club
International is free!
Information & registration:
www.viennaexpertsclub.at

12. Vienna Tourist Board’s Market
Management Team.
Your contact point to the Vienna travel industry!
Interested in collaborating with hotels, tour operators,
restaurants, incoming agencies, cultural service
providers, or other tourism providers?
We can support you with:
• services and sales displays
• information on tourist products in Vienna
• organizing educational trips and training sessions
• individualized advice
We look forward to hearing from you:
markets.media@vienna.info
Published by: Wiener Tourismusverband,
Obere Augartenstrasse 40, A-1020 Vienna
Vienna on Social Networks.
Editor: Gabriele Hanauer-Mader
Production team: Katharina Kozak, Christine Kupka
Press date: 31.10.2012.
All information is subject to change, We reserve the right to alter information
without prior notification.
Printed in Vienna by AV+Astoria. 2654/12/15
Print
compensated
Id-No. 1225304
www.druckmedien.at
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www.youtube.com/Vienna
socialmedia.vienna.info