2. TELECOM SECTOR-
INTRODUCTION
Most vibrant sector with highest growth rate –
more than 60 lakh customers are added every
month
Plethora of services
Easier access/ availability
Drastic reduction in tariff
World class service
3. Major classes of
services
• Fixed Copper, Optical Fibre, Wireless
• Mobile GSM and CDMA based
• Narrow band Voice, Internet, Fax
• Broad band High speed Internet, Video
4. MOBILE TARIFFS IN INDIA ONE OF
THE LOWEST
0.23
0.22
0.19
0.17
0.16
0.11 0.11 0.11
0.09
0.05 0.05
0.04
0.03
0.02
0
0.05
0.1
0.15
0.2
0.25
Belgium
Italy
UK
France
Brazil
Philippines
Taiwan
Argentina
Malayasia
HongKong
Thailand
Pakistan
China
India
USD
5. KEY POLICY INITIATIVES/MILESTONES
New Economic Policy (1991)
Opening up of Telecom service sector (Mobile –
metros)
National Telecom Policy 1994
Telecom, key for development
Inadequacy of public resource to meet demand
Private sector to supplement Govt.
Provide world class telecom service at affordable
cost
6. TECHNOLOGY TREND
Optical fiber based wireline networks
Wireless networks GSM,CDMA based mobile
Next Generation Networks: Voice , Data, Video
convergence
Telecom networks increasingly software intensive
7. issues to be addressed in the
indian scenario
Unique Rural Scenario : low teledensity
Need for Spectrum re-farming & re-allocation
Lack of Content in Local Languages
Network Security
8. Mobile. 2699.270 M
Fixed.1229.987 M
Total. 3929.257 M
Population 6563.69 M
Teledensity. 60.02
220.743
837.195
1744.815
1090.504
35.997
Telephone connecTions inmillions-
2008
Africa
America
Asia
Europe
Oceania
9. MARKET STRUCTURE
Divided into 23 circles
4 metros
19 circles
Further divided into A, B
and C category.
Division based on
economic parameters
and revenue potential
Each circle has a
licenses, which are a
saleable.
North Eastern
States
METRO Circles
Gujarat
Rajasthan
Maharashtra
Orissa
Andhra
Pradesh
Karnataka
Tamil Nadu
Kerala
Madhya Pradesh
Uttar Pradesh E
Bihar
West
Bengal
Punjab
Himachal
Pradesh
Haryana
Jammu &
Kashmir
Uttar
Pradesh
W
CHENNAI
MUMBAI
DELHI
KOLKATA
C Circles
B Circles
A Circles
Source :COAI
10. CURRENT INDUSTRY STRUCTURE
FDI in telecom recently revised to 74%.
Government gets 15% of revenues from Unified Licensing
Ministry of Communication & Information Technology
Regulator
Licensor
Judiciary
Telecom Regulatory
Authority of India
Telecom Dispute Settlement
Appellate Tribunal
Dept of Telecom Unified License Operators
Fixed Line Operators
GSM
900 &
1800
Wireless Operators
National Long Distance Operators
International Long Distance Operators
CDMA
1800Mhz
11. TELECOM REGULATORY
AUTHORITY OF INDIA
•Setup in 1997
•Protection of Consumer Interest
•Nurture Conditions for Growth of Telecom in
India
•Major Activities
Reduced levies on Operators.
Reduced upper limit in tariff (Local, STD & ISD)
and other Inter-operators tariffs.
Directives on number of network access service
providers.
Policy guidelines on new services like 3G, Wi-
MAX, Internet Telephony, Radio Paging, VSAT,
etc.
Regular monitoring of Quality of Service
12. MAJOR PLAYERS OF INDIAN
TELECOM INDUSTRY
The Top five companies, on the basis of ‘Market Share’ as on
31st January, 2009 are:
1. Bharti Airtel Ltd.
2. Reliance Communications Ltd.
3. Vodafone Essar Ltd.
4. BSNL
5. Idea Cellular + Spice
•Bottom five companies, on the basis of ‘Market Share’ as on
31st January, 2009 are:
1. Aircel Cellular Ltd. + Dishnet
2. Mahanagar Telephone Nigam Ltd. (MTNL)
3. BPL Mobile Communications Ltd.
4. HFCL Infotel Ltd.
5. Shyam Telecom Ltd.
15. THREAT OF SUBSTITUTES- LOW
Some Substitutes:
VOIP (Skype, Messenger etc.)
Online Chat
Email
Satellite phones
None of the above a major threat in current scenario,
but a potential threat for near future.
16. THREAT OF NEW ENTRANTS-
LOW
Declining Average Revenue Per User.
Infrastructure tenancy costs.
Brand pull exists to some extent for brands like
Airtel / Idea/ Vodafone.
Extremely high infrastructure setup costs
Spectrum License cost- Lotteries, auctions.
Incumbent Advantages: Established brand image,
Reliability of network
17. POWER OF SUPPLIER- LOW
Large number of suppliers.
Shared tower infrastructure.
Limited pool of skilled managers and engineers especially
those well versed in the latest technologies.
Medium cost of switching since changing their hardware
would lead to additional cost in modifying the
architecture.
Overall influence on the industry - medium
18. BARGAINING POWER OF CUSTOMER-
HIGH
Lack of differentiation among the service provider
Cut throat competition
Customer is price sensitive
Low switching costs
Number portability to have negative impact
19. RIVALRY AMONG COMPETITORS-
HIGH
High Exit Barriers
High Fixed Cost
6-7 players in each region
3 out of 4 BIG, present in each region
Very less time to gain advantage by an
innovation (Eg. Caller tunes, life time card)
Price wars
21. Largest Telecom
Player in India -
~80Mn, 22.6%
Strategic Alliance with
other stakeholders in
Bharti Airtel include
Sony-Ericsson, Nokia -
and Sing Tel
Pan India Presence
Strong Financials
Outsourcing of Core
Systems
Lack of emerging market
investment opportunity
STRENGTHS WEAKNESS
SWOT
22. SWOT
• Bharti Infratel – Cutting
Down cost in Rural area
• Match Box Strategy –
Scale of Penetration
• Current Tele-Density –
30.6 is still low among
developing countries
• Low Broadband
Penetration, Rural
Telephony
India centric – Major
revenues from India
Falling ARPU
Intense Competition &
Shortage of Bandwidth
OPPORTUNITIES THREATS
24. STRATEGY
• Airtel partnered with leading players in
telecommunication players across the globe.
• It has managed to work with the best of domain
specialists globally and emerge as a world class
entity.
• Partnerships include operational contracts with
vendors and strategic investors ranging from
private equity investors to global telecom giants.
25. STRATEGIC PARTNERSHIPS/
SHAREHOLDERS – TECHNOLOGY
AND CAPITAL
Warburg Pincus – a celebrated PE investor held a
stake for a substantial period of time and was
instrumental in providing Airtel support in its early
stages.
Vodafone was a strategic investor in Airtel.
Temasek – the Singapore based investor holds a
considerable stake in it.
Was also affiliated with Singapore Telecom.
26. OUTSOURCING DEALS IN 2004
Ericsson was given the mandate to provide,
manage and maintain the equipment as well as
provide quality assurance in Airtel
IBM was given the mandate to handle the back
office requirements of Airtel’s presence in India
27. OPERATIONAL STRATEGIES.
• Higher emphasis on ARPU/min – stark contrast with
other operators who concentrate on ARPU only.
• Aim to become a one stop shop for all
telecommunication services under the Bharti
umbrella.
• Exploring opportunities in international markets.
• Hived off tower infrastructure into a separate
entity.