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B2B Content
That Drives Conversions
A Better B2B Marketing Clinic
@Brainrider
Scott Armstrong is your presenter today.
He is a partner @Brainrider
where he specializes in better B2B marketing.
What  you’ll  learn  in  the  next  25  min
• Why  content  isn’t  converting  as  well  as  you  need  it  to
• The 5 keys to creating content that converts
• How content can influence B2B buyer decision-making
• Which content approaches work best for:
– Converting visitors to prospects
– Converting prospects to engaged leads
– Qualifying engaged leads as sales-ready
• How to develop & test content ideas in a scalable,
efficient way
Content is difficult and expensive.
…and  doesn’t  deliver  enough  value.
The buyer
is in
Buyers need useful content to make
a sound buying decision.
What’s  my  
problem?
How do I fix
my problem?
Are you
right for me?
5 truths of better content
1. Customer-focused
2. Demonstrates subject
matter expertise
3. Aligned with programs
4. Easy to publish & share
5. Measurable performance
It’s  not  
about
you.
Customers want content that
helps  them  solve  problems…
Übersuggest
…  aligned to their buying decision.
If your
customer
is asking:
What’s  my  
problem?
How do I fix
my problem?
Are you
right for me?
They
want:
Education &
Benchmarks
Solution Options &
Product Suitability
Proof Points &
Decision Support
What to
share
with
them:
•Trends
•Benchmarks
•Analyst coverage
•101 Education
•How to guides
•How other people
are solving this
•What is the solution &
how does it work
•Solution comparisons
•Pitfall analysis
•Readiness & suitability
assessments
•How to choose a
vendor
•Pricing
•Bench strength
demonstration
•Case studies
•ROI/TCO
•Working with us
•How to buy
5 keys
to creating
content
that
converts
1. Identify, plan, and organize
by customer needs & pains
2. Leverage  your  company’s  
subject-matter expertise
3. Target buyer intent search
keywords and phrases
4. Describe your content
using customer language
5. Test & learn with light
tactics, then scale winners
into heavier tactics
Identify, plan, and
organize by
customer needs
and pains.
Identify customer needs & pains
• How  to  …
• How  do  I  …
• Do  I  need  more/less  …
• Should  we  …
• Comparing  …
• Choosing  a  …
Plan & organize content assets by
customer needs & pains
Leverage your
company’s  subject  
matter expertise.
Citibank  targets  SMBs…  
…with  marketing  advice.
Find subject-matter expertise that
connects with customer needs.
• Who are your SMEs and what do they know?
• Reverse engineer what you already sell
• Ask your customer-facing staff
• What search terms are driving site traffic?
• What on-site search terms are common?
• What searches are high volume?
Target buyer-intent
keywords and
phrases.
Look at longer search phrases for
suffixes that show buyer intent.
…jobs  in  San  Francisco
…job  description
…comparison
…alternatives
…white  paper
…pricing
…best  practices
…pricing  comparison
…implementation  guide
…consulting  hourly  rate
…email/landing  page  template
…requirements  document
…contract  terms
…structure  of  team
MARKETING  AUTOMATION…
Describe your
content using
customer language.
Which one is buyer-focused?
Marketing Automation
Vendor Comparison Guide
Marketing Automation
Buyers Guide
Another Better B2B Marketing Resource Another Better B2B Marketing Resource
Which one is buyer-focused?
Marketing Automation
Vendor Comparison Guide
Another Better B2B Marketing Resource
Marketing Automation
Buyers Guide
Another Better B2B Marketing Resource
Which one is buyer-focused?
How To Sell
Marketing Automation
To Your Boss
Marketing Automation
Requirements Document
Example & Template
Another Better B2B Marketing Resource Another Better B2B Marketing Resource
Which one is buyer-focused?
How To Sell
Marketing Automation
To Your Boss
Marketing Automation
Requirements Document
Example & Template
Another Better B2B Marketing Resource Another Better B2B Marketing Resource
Test & learn with
light tactics, then
scale winners into
heavier tactics.
Test & learn with light tactics
• Social media sharing
• Social publishing
• Blogging / guest blogging
• Article syndication / contribution
Repurpose existing assets buried deep
inside your content shoebox
• Dense marketing assets: White papers, ebooks
• Recorded media: webinars, podcasts, videos
• Image media: infographics, illustrations,
presentations
• Training materials
• Support manuals, user forums, knowledge base
• RFP responses & sales proposals
Measure website engagement
Measure content engagement
Measure form & LP conversions
See what contributed to a sale
RESOURCE
Marketing Automation
Optimization Checklist
RESOURCE
2013 B2B Marketing
Budget Allocation Tool
RESOURCE
Better B2B
Marketing Checklist
WEB VISIT PAGEVIEWS
Web content about
planning & content
How the end result should look
Resources For Better B2B Marketing
For more helpful B2B Marketing content, visit:
Resources: brainrider.info
Articles: brainrider.com/blog
@Brainrider
www.linkedin.com/company/brainrider
Scott@Brainrider.com
Go to Brainrider.com/b2b_cheatsheets
Evaluate your Content, Website, & Programs with our
Free Better B2B Marketing Checklist
Let’s  review  your  sales  readiness  offers
Free 20-minute consultation

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B2B Content That Drives Conversions

  • 1. B2B Content That Drives Conversions A Better B2B Marketing Clinic @Brainrider Scott Armstrong is your presenter today. He is a partner @Brainrider where he specializes in better B2B marketing.
  • 2. What  you’ll  learn  in  the  next  25  min • Why  content  isn’t  converting  as  well  as  you  need  it  to • The 5 keys to creating content that converts • How content can influence B2B buyer decision-making • Which content approaches work best for: – Converting visitors to prospects – Converting prospects to engaged leads – Qualifying engaged leads as sales-ready • How to develop & test content ideas in a scalable, efficient way
  • 3. Content is difficult and expensive.
  • 4. …and  doesn’t  deliver  enough  value.
  • 6. Buyers need useful content to make a sound buying decision. What’s  my   problem? How do I fix my problem? Are you right for me?
  • 7. 5 truths of better content 1. Customer-focused 2. Demonstrates subject matter expertise 3. Aligned with programs 4. Easy to publish & share 5. Measurable performance
  • 9. Customers want content that helps  them  solve  problems… Übersuggest
  • 10. …  aligned to their buying decision. If your customer is asking: What’s  my   problem? How do I fix my problem? Are you right for me? They want: Education & Benchmarks Solution Options & Product Suitability Proof Points & Decision Support What to share with them: •Trends •Benchmarks •Analyst coverage •101 Education •How to guides •How other people are solving this •What is the solution & how does it work •Solution comparisons •Pitfall analysis •Readiness & suitability assessments •How to choose a vendor •Pricing •Bench strength demonstration •Case studies •ROI/TCO •Working with us •How to buy
  • 11. 5 keys to creating content that converts 1. Identify, plan, and organize by customer needs & pains 2. Leverage  your  company’s   subject-matter expertise 3. Target buyer intent search keywords and phrases 4. Describe your content using customer language 5. Test & learn with light tactics, then scale winners into heavier tactics
  • 12. Identify, plan, and organize by customer needs and pains.
  • 13. Identify customer needs & pains • How  to  … • How  do  I  … • Do  I  need  more/less  … • Should  we  … • Comparing  … • Choosing  a  …
  • 14. Plan & organize content assets by customer needs & pains
  • 15. Leverage your company’s  subject   matter expertise.
  • 18. Find subject-matter expertise that connects with customer needs. • Who are your SMEs and what do they know? • Reverse engineer what you already sell • Ask your customer-facing staff • What search terms are driving site traffic? • What on-site search terms are common? • What searches are high volume?
  • 20. Look at longer search phrases for suffixes that show buyer intent. …jobs  in  San  Francisco …job  description …comparison …alternatives …white  paper …pricing …best  practices …pricing  comparison …implementation  guide …consulting  hourly  rate …email/landing  page  template …requirements  document …contract  terms …structure  of  team MARKETING  AUTOMATION…
  • 22. Which one is buyer-focused? Marketing Automation Vendor Comparison Guide Marketing Automation Buyers Guide Another Better B2B Marketing Resource Another Better B2B Marketing Resource
  • 23. Which one is buyer-focused? Marketing Automation Vendor Comparison Guide Another Better B2B Marketing Resource Marketing Automation Buyers Guide Another Better B2B Marketing Resource
  • 24. Which one is buyer-focused? How To Sell Marketing Automation To Your Boss Marketing Automation Requirements Document Example & Template Another Better B2B Marketing Resource Another Better B2B Marketing Resource
  • 25. Which one is buyer-focused? How To Sell Marketing Automation To Your Boss Marketing Automation Requirements Document Example & Template Another Better B2B Marketing Resource Another Better B2B Marketing Resource
  • 26. Test & learn with light tactics, then scale winners into heavier tactics.
  • 27. Test & learn with light tactics • Social media sharing • Social publishing • Blogging / guest blogging • Article syndication / contribution
  • 28. Repurpose existing assets buried deep inside your content shoebox • Dense marketing assets: White papers, ebooks • Recorded media: webinars, podcasts, videos • Image media: infographics, illustrations, presentations • Training materials • Support manuals, user forums, knowledge base • RFP responses & sales proposals
  • 31. Measure form & LP conversions
  • 32. See what contributed to a sale RESOURCE Marketing Automation Optimization Checklist RESOURCE 2013 B2B Marketing Budget Allocation Tool RESOURCE Better B2B Marketing Checklist WEB VISIT PAGEVIEWS Web content about planning & content
  • 33. How the end result should look
  • 34. Resources For Better B2B Marketing For more helpful B2B Marketing content, visit: Resources: brainrider.info Articles: brainrider.com/blog @Brainrider www.linkedin.com/company/brainrider Scott@Brainrider.com Go to Brainrider.com/b2b_cheatsheets Evaluate your Content, Website, & Programs with our Free Better B2B Marketing Checklist Let’s  review  your  sales  readiness  offers Free 20-minute consultation