1. PATRICK SOUILLARDPATRICK SOUILLARD
60 Audubon Drive residence: (914) 236- 34 1 9
Ossining, NY 10 5 6 2 E- mail:
patsouillard@optimu m . n et
mobile: (914) 610- 9384
RETAIL MANAGEME NT PROFE S SIO NAL
Merchandising / Inventory Control / Human Resources
HIGHLY QUALIFIED MANAGEMENT PROFESSIONAL with nearly 20 years’ business experience.
Combine strong planning, organizational leadership and consensus building qualifications
with effective logistics expertise. Excellent analytical and problem- solving skills. Effective
time management skills: able to work under pressure in fast-paced, time- sensitive
environments. Experienced in analyzing and streamlining systems and operations to increase
productivity, quality, and efficiency. Excellent team building, training, and project
management qualifications. Strong contribu t ions in driving organizational change
and improvem en t . Strong recruiting / interviewing / hiring track record. Computer literate.
Qualified to work in organizations that will benefit from expertise in :
Visual Merchandising Promotions Cost Reduction
Strategic Planning Resource Management Loss Prevention
Customer Service & Retention Sales Management Training & Development
Productivity and Performance Gains Workflow Optimization Order Processing and Procurement
Building, Strea mlining & Mana gin g Highly Profitable, High- Growth Operations
VALUE
OFFERED
Organized, proactive, hands-on Manager with exceptional follow-through abilities and
rigorous detail orientation; able to plan and oversee projects from concept to successful
conclusion.
Motivated self-starter with demonstrated ability to successfully increase productivity; highly
knowledgeable in all facets of inventory management.
Highly creative, self-motivated professional, able to conceptualize and generate new ideas,
analyze problems and develop effective solutions. A resource person, problem solver,
troubleshooter and creative turn-around manager. Catalyst for change, transformation and
performance improvement.
Consistent success in surpassing productivity and performance objectives.
Fast learner with demonstrated initiative and dedication to the achievement of
organizational goals.
Tri-lingual; additionally fluent in both FrenchFrench and SpanishSpanish.
Achieved reputation as a resource person, problem solver, troubleshooter and
creative turn-around manager.
SELECT E D
ACHIE VE M E N T S
Reputation as an indefatigable go-getter “… projects are consistently completed on
time.”
Successful in optimizing sales performance: Consistently produced financial results to
transition marginal operations into high-profit performers.
Reputation for highly effective management training producing exceptional management
teams yielding significant higher level promotions.
Known for capitalizing on prime selling space.
Established track record for optimizing inventory levels to boost profitability.
Recognized for “ …outstanding expertise in CUSTOMER RELATIONSHIP MANAGEMENT” ;
attaining admirable levels of customer loyalty and repeat business.
Consistently valued for effective merchandizing to significantly increase sales volume.
Successful in taking advantage of impulse buying; masterful in orchestrating product mix
that rapidly sells out.
2. Solid reputation for loss prevention and dramatically reducing shrinkage.
3. Patrick Souillard
page 2
PROFE S SI O N A L
EXPERIEN C E
September 2016 -
Present
RITE AID, New York, NY
Store Manager for Manhattan 24/7 operation producing $160k in weekly FOS sales and filling
2300 prescriptions per week.
♦ Supervise 50 staff.
♦ Specially recruitedSpecially recruited by Regional Manager for position predicated on successful track recordsuccessful track record
established at CVS.
May 1997 -
August 2016
CONSUMER VALUE STORES (CVS), Westchester County NY
Rapidly promotedRapidly promoted through a series of increasingly responsible Store Management Postings
throughout Westchester County, the highest volume district in the region; in additional to
special assignments overseeing inventory control and directing Human Resource functions
throughout the District.
Manager 1998 -
2016
♦ Successfully oversaw operation of the front store and pharmacy including customer service
leadership, sales and inventory management, policy implementation, employee recruiting,
training and development, financial management, and implementation of operational
standards.
♦ Evaluated store needs and successfully adaptedsuccessfully adapted changes based on business volume,
merchandising opportunities and seasonal transitions.
♦ Typically produced $130k in weekly FOS sales with the pharmacy filling over three
thousand prescriptions per week.
♦ Oversaw and ensured complianceensured compliance with OSHA and Department of Labor regulations.
♦ Effectively mentored employees to maximize performancemaximize performance, commitment to the company,
and to excel in customer relationship management.
♦ Successfully analyzed short and long term staffing needs for both store and district,
formulating and implementing strategies to successful fulfill those needs.
♦ Oversaw all financial controls.
♦ Evaluated customer service reports to identify deficiencies in order to boost service and
customer loyalty.
Selected AchievementsSelected Achievements:
Specially selected to prepare and open new stores.
Recognized for consistent success in comprehensive accuracy and on-time preparedness
in annual inventory taking; appointed District Inventory Specialistappointed District Inventory Specialist to orchestrate annual
inventory preparation of 16 stores. Recommended strategies to individual store managers to
ensure timeliness and accuracy of inventory control outcomes.
In recognition of superb analytical and organizational abilities was selected as Human
Resources Auditor tasked with identifying document deficiencies to ensure preparation for
HR audit completion. Achieved record for total audit completion, district-wide.
Achieved outstanding reputation for training exceptional management teams able to
effectively function during absences while fulfilling Inventory and Human Resource special
assignments throughout the region.
AwardsAwards:
Paragon Award 2010 : Selected by Regional Manager recognizing achievement of best
practices in : Financial Results, Teamwork, Staff Training & Development and Customer
Service out of 110 stores in the region..
Front of Store Sales 2013.
Top Performer 2010: best performing store in the district
Best in Customer Service 2014
Assistant Manager 1997 -
1998
♦ Collaborated with manager on day-to-day store operations; training and developing staff,
inventory management, receiving of deliveries, accounting, and billing.
4.
5. Patrick Souillard
page 3
1993 - 1997 TOY BOX, Mamaroneck, NY
Manager
♦ Ran retail toy store, effectively planning seasonally impacted categories to successfully
drive growth in customer service and sales.
♦ Supervised staff of nine including two assistant managers.
1990 -1993 INMOBANN S.A. REAL ESTATE SALES, Ampuriabrava, Gerona, Spain
Sales Professional
♦ Acting as intermediary between buyers and sellers, successfully located and presented
homes for sale.
COMMUNITY
INVOLVEMENT
American Youth Socc er Org a nization : current Board Member
AYS O Refere e
former AYS O Coa ch
EDUCATIO N HUNTER COLLEGE, CITY UNIVERSITY OF NEW YORK, New York, NY
Masters program 1989 -
1990
PACE UNIVERSITY, Pleasantville, NY
Bachelor of Arts
1989
REFERE N C E S Excellent References Will Be Furnished On Request
6. Patrick Souillard
page 3
1993 - 1997 TOY BOX, Mamaroneck, NY
Manager
♦ Ran retail toy store, effectively planning seasonally impacted categories to successfully
drive growth in customer service and sales.
♦ Supervised staff of nine including two assistant managers.
1990 -1993 INMOBANN S.A. REAL ESTATE SALES, Ampuriabrava, Gerona, Spain
Sales Professional
♦ Acting as intermediary between buyers and sellers, successfully located and presented
homes for sale.
COMMUNITY
INVOLVEMENT
American Youth Socc er Org a nization : current Board Member
AYS O Refere e
former AYS O Coa ch
EDUCATIO N HUNTER COLLEGE, CITY UNIVERSITY OF NEW YORK, New York, NY
Masters program 1989 -
1990
PACE UNIVERSITY, Pleasantville, NY
Bachelor of Arts
1989
REFERE N C E S Excellent References Will Be Furnished On Request