4. SMS/MMS (Texting) Short msg/response pairs Coupon codes Surveys Works on almost any device High/fast response rates Legal rqmts: opt in & opt out
5. Mobile Websites Compliment traditional websites Connect in-the-moment Provide service/stickiness Device differences/constraints Requires data plan Explore: www.mobileawesomeness.com
6. Same Website on 3 Mobile Devices HTC Evo 4G (Android) Blackberry Curve iPhone 4G
7.
8. GPS chips Explore: market.android.com www.apple.com/iphone/apps-for-iphone Amazon apps store
18. QR Codes - Keep It Simple! My vCard Simplified “meCard” Shortened link to thedetailperson.com More data creates smaller patterns which are difficult for scanners to read. A URL shortener can create an easy-to-read QR code AND statistics for the channel. Codes were generated using KeremErkan (keremerkan.net)
Presented by Pat Scherer to ProductCamp7 in Austin, TX on August 6, 2011.
Sponsors of ProductCamp7 event
The 4 key mobile channels this presentation covers
As Twitter has proven, a lot can be done with short message/response pairs.SMS texting can be used for Customer support Q&A, providing a track-able coupon code at the point of sale, improving participation in surveys by engaging customers in-the-moment.MMS (we know it best as the ability to attach pictures to our message) has broader applications for offering richer content and interactive experience for those we’d like to engage. The A chief advantage is that texting is a cheap service supported on nearly every mobile device; it doesn’t require a data plan. Must provide ability to opt-in and opt-out, and have proof that the person HAS opted in, or you could be fined per instance.
The best mobile websites compliment rather than mirror traditional websites: Designed around a specific business goal Leverage ability to connect in-th-momentProvide a service or function that makes the person want to bookmark your mobile landing page
Pixel dimensions:iPhone 3G 420x480 163 ppiiPhone 4G 640x960 326 ppiHTC Evo 480x800 217ppiBlackberry Curve 8350i 320x240Blackberry Torch/Tour 480x360Android compresses vertical spaceBlackberry has half the vertical dimension; limits use of imagesAlso differences in how fonts are rendered
QR Codes could be used on:The back (or front and back) of your business card.Your brochures and other marketing materials.The sides of trucks and trailers.Product tags and packagingConvention and event nametagsRestaurant menusEvent ticket stubsPoint-of-sale receipts QR Codes could link to:Installation instructionsSources for replacement parts and serviceDirections to your businessThe process for hiring your professional servicesValuable coupons and special offersRecommendations for complementary products and servicesFree mp3 downloadsCustomer feedback forms KeremErkan list:Browse to a websiteBookmark a websiteMake a phone callSend an SMSSend an emailCreate a vCardCreate a meCardCreate a vCalendar eventGoogle mapsBing mapsGeographical coordinatesiTunes app/reviewAndroid Market search