Summary of three recent call centre outsourcer acquisitions

1. Because,
You’re
Worth
It?
6.8
Here
are
three
recent
120
acquisiLons
in
the
UK
9.3
contact
centre
industry.
100
What’s
interesLng
here
is
the
trend
for
lower
price/
80
8.8
earnings
raLos
in
these
Profit
(£m)
three
cases.
£m
60
Revenue
£m)
If
you’re
a
contact
centre
40
BPO,
what
are
you
worth
now?
20
Key
6.8
=
AcquisiLon
price/
0
Earnings
TLC
Vertex
Private
Sector
Vertex
Public
Sector
=
AcquisiLon
price
©
Copyright
Paul
Sco^
2012
Contact:
paulmsco^@bLnternet.com