5. • Ensure the package’s safety
• Reduce the loss and damage during the transit
• Reduce the number of return products
• Create good customer’s impression
• Develop customer experience on Paytm mall
• Contribute on the trust of customer
• Make Online shopping habit
Why should we have standard for packaging ?
6. • Seriously impact product quality (deformation, defective, etc.)
• Seller will not be compensated if there is damage during shipment
• Receive negative feedback from customer about product quality, reduce ops performance, rating etc
Importantpoints whilepacking
• Do not use combined, old ,used, other ecommerce platforms packaging material
• Print all documents from seller panel: Pack slip & invoice to be stuck outside or in Pod/invoice pouch,
user manuals, warranty paper and other materials (if any) inside the shipment
• Do not stick advertising document , especially other ecommerce platforms inside or outside the
parcel
Impact of wrong packaging
7. • Paytm mall carton box
• Seller logo website, address of seller
own store is not allowed
• Carton box from other competitors
(Amazon, Flipkart, Shopclues)
• Used or Damaged box as the outside
package
• Leaflet, card visit or vouchers of seller own
store
What is a good packaging ?
8. •.Each shipment should have only one pack slip
• Paste the pack slip securely on the top surface
of the shipment box as this will help in keeping
the shipment in an upright position as much as
possible during transit
• Two Pack slip on shipment
• Dimmed, unclear Pack slip
• Do not fold the AWB number slip
How to paste packing slip?
9. • Keep the pack slip in
pod pouch, it should be
folded in such a way so
that the Invoice faces the
inside
Poly Bags
• Fold the invoice pouch
& paste on the back side
of the brand's corrugated
box & cover with
transparent tape
Boxes
• Keep the invoice in
pod/ invoice pouch
Invoice pouches
How to attach Invoice?
10. 2. Cross tape the box with
Paytm mall tape
1. Secure the top & bottom
of the box with Paytm mall
tape
3. Keep the invoice in pod
or invoice pouch
How to pack a box?
11. 5. Paste the pack slip
securely on the top surface
of the shipment box &
cover entirely with
transparent tape
4. Fold the invoice pouch &
paste on the back side of
the brand's corrugated box
& cover with transparent
tape
How to pack a box?
12. Category Type of Bubble Warp Number of layers Box/Poly Bag
Apparels NA NA Poly Bag
Footwear NA NA Poly Bag
Fashion 40 GSM 2 to 3 Both (As per sub- category)
Bags 40 GSM 2 to 3 Poly Bag
Large Appliances NA NA NA
Small Appliances 40 GSM 3 to 4 NA
Mobile 40 GSM 2 to 3 Box
Mobile Accessories 40 GSM 2 to 3 Box
Laptop 40 GSM 2 to 3 Box
Computer Accessories 40 GSM 2 to 3 Box
Toys 40 GSM 3 to 4 Box
Baby Product 40 GSM 2 to 3 Both (As per sub- category)
Home & Kitchen 40 GSM 3 to 4 Both (As per sub- category)
Camera 40 GSM 2 to 3 Box
*Oversized 40 GSM 3 to 4 Corrugated sheet
Category-wise summary sheet
13. Category Packaging material Sub Categories
Fashion Accessories
Poly Bag
Belts Handkerchief
Wallets Ties
Bags Gloves
Socks Shawls
Box Others
Home & Kitchen
Poly Bag
Bedsheets Blankets & Quilts
Curtains Cushions & Pillow
Towels Rugs & Carpets
Box Others
Baby Products
Poly Bag
Diapers
Face wipes
Tissue
Box Others
Usage of polybag & box
14. Large Appliances
• Dishwashers
• Geysers
• Inverters
• Washing Machines
• Air Conditioners
• Vacuum Cleaner
• Air Coolers
• Refrigerators
• Television(LCD & LED)
Small Appliances
• Mixer Juicer Grinders
• Microwave Ovens
• Water Purifier
• Food Processors
• Air Fryers & Deep Fryers
Types of Appliances
16. EP Foam Angle 50mm x 50mm; thickness 20mm
EPS Sheet 1m x 0.5m (approx.) thickness 20mm; density 14kg/m3 (per pc)
Stretch Film 23 micron gauge; 450 to 500mm width (per meter)
PP Strap 11mm width; 0.8mm thickness; Break Load 115-125kg (per meter)
Handling Symbol Sticker 10cm x 10cm; “This side up” & “Fragile” Stickers to be used
Packing material specs
17. 2. Use Paytm mall branded
box or corrugated sheet
1. Wrap the product with 3
to 4 layers of bubble wrap
(40 GSM)
3. Paste the Fragile sticker
Small appliance packaging process flow
18. 2. Insert the outer box into
the Paytm mall box or
corrugated sheet and for
empty space use air pouch
so that product doesn’t
move inside the box during
the transit
1. Wrap the product with 3
layers of bubble wrap (40
GSM)
Home & kitchen packaging process flow
19. 2. Pack the outer box into
the corrugated Sheet (150
GSM)
Products which does not
have brand packaging,
wrap the product with 3
layers of bubble wrap (40
GSM)
Corrugated sheet packaging process flow
1. Wrap the product with 2
to 3 layers of bubble wrap
(40 GSM)
2. All the corners with
Paytm mall tape & paste
the pack slip on the top
Products which already
have brand packaging
20. To order packaging materials from paytmmall.com, click here and follow these steps:
Select your required
product and then
simply order it
1.
1
How can you order packaging materials ?
