The document contains a safe harbor statement for Salesforce.com noting that any forward-looking statements could differ from actual results due to risks and uncertainties. It lists various risks including those related to new products/services, operating losses, fluctuations in operating results, interruptions in web hosting, security breaches, litigation outcomes, acquisitions, immature markets, limited operating history, managing growth, new releases, and selling to larger enterprises. The statement says customers should make purchase decisions based on currently available features.

1. Peter Doolan
SVP Salesforce.com
Connect with your customers in a whole new way
Washington DC Enterprise Architecture
@peterdoolan

2. Safe Harbor
Safe harbor statement under the Private Securities Litigation Reform Act of 1995:
This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the
assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we
make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber
growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any
statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new
products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in
our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the
immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new
releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise
customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the
most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are
available on the SEC Filings section of the Investor Information section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered
on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc.
assumes no obligation and does not intend to update these forward-looking statements.

3. A Journey Through History
Gaius Plinius Secundus

4. A Journey Through History
Tiberius Julius Caesar

5. A Journey Through History
Aluminium

6. A Journey Through History
Napoleon III
Elected President in France's first ever popular vote in 1848

7. 1864

8. The Aluminium “Twins”
In 1886, two young 23-year old inventors
simultaneously and independently filed their
patents for the production of aluminium: the
French Paul Héroult and the American
Charles Martin Hall

9. Aluminium & Innovation
• 1890 Switzerland Zéphir, first aluminium craft
• 1893 UK Eros Sculpture at Piccadilly Circus in London
• 1895 USA Defender, first boat made from aluminium, wins the
America’s Cup
• 1898 Italy Aluminium dome of San Gioacchino church in Roma
• 1899 France 100 km/h record by La Jamais Contente, an
electric car with an aluminium body

10. Aluminum Cap of the Washington Monument
November 1884, Tiffany's displayed the polished
aluminum pyramid for the benefit of "thousands
of New Yorkers who delighted in being able to
later say `I stepped over the top of the
Washington Monument

11. Technology is a resource-liberating
mechanism. It can make the once
scarce the now abundant.

12. Connect with your customers in a whole new way

13. From Here…

14. … To Here In A Single Generation

15. The Drumbeat Of Innovation Is Constant
“Someday, you’ll have to tell
your kids about phones that
had wires…and TVs that didn’t”
- Scott McNealy

16. #1 in Cloud Computing and CRM
#1 World’s #1
CRM
Cloud
Computing
2011
2012
2013
Market Leader
Enterprise,
MidMarket, SMB &
Sales Force Automation
Innovation

17. Enterprise Architecture For The Cloud Era

19. Popular, modern
languages

21. $6.8M
$17.2M
$26.7M
$35.0M
$43.4M
$6.4M
$10.1M
$13.0M
$14.1M
$17.1M
Yr 1 Yr 2 Yr 3 Yr 4 Yr 5
Existing
Force.com
Current 5 yr TCO ~ $129M
Force.com 5 yr TCO ~ $ 61.2M

22. Development & Integration Factory Data Migration Factory Rollout & Deployment Factory

25. Acknowledgements
Abundance – The Future is Better Than You Think,
written by Dr. Peter H. Diamandis, X PRIZE
Foundation Chairman/CEO, and Steven Kotler,
Science Journalist.

26. Acknowledgements
Peter Coffee is an American computer specialist. He is best known
for his longtime role as a commentator for Ziff Davis, where he was
most recently Technology Editor for eWEEK until his departure for
salesforce.com in January 2007. He has twenty years' experience in
evaluating information technologies and practices as a developer,
consultant, educator, and internationally published author and
industry analyst.