The purpose of the book “100 IT Charms: Running Versatile IT to get Digital Ready“ is to articulate different flavors of digital IT organizations and brainstorm the best and next practices for running highly innovative and high-performance IT. Digital charm is not based on the style presented on the surface but on a set of unique competencies to make IT shine through as a business differentiator.

1. 100 IT Charms
Running Versatile IT to Get Digital Ready
Pearl Zhu
The Author of “Digital Master” (28+ Books)
& “Future of CIO” Blog (5700 + Blogs)
WWW.PEARLZHU.COM
FUTUREOFCIO.BLOGSPOT.COM
CIO MASTER
DIGITAL MASTER

2. “Digital Master” Book Series

3. Title: 100 IT Charms
Sub Title: Running Versatile IT to Get
Digital Ready
Author:
Pearl Zhu
ISBN: 978-0-359-71613-5
Copyright Date:
June, 2019
About “The Change Agent CIO”

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5. “100 IT Charms”
Summary
The purpose of the book “100 IT Charms:
Running Versatile IT to get Digital Ready“ is
to articulate different flavors of digital IT
organizations and brainstorm the best and
next practices for running highly innovative
and high-performance IT. Digital charm is
not based on the style presented on the
surface but on a set of unique competencies to
make IT shine through as a business
differentiator.

6. 100 IT Charms
6

7. It is important to run a
business-driven IT organization
with dynamic, iterative, integral,
and interactive digital flow and
manage the business continuum by
following a set of well-defined
digital principles and taking
interdisciplinary management
practices.
Chapter 1 IT as Business Driver

8. IT needs to shift from "T" - technology
driven to "I" - information, insight,
and innovation oriented. The CIO
role needs to be elevated to the
"information" part of the definition
and back to the basic as the title
implies: "Chief Information Officer.”
Chapter 2 IT as Information Broker

9. To make a smooth digital
transformation, IT needs to shift from
providing largely back-office support
to becoming the strategic business
partner for guiding digital
transformation and driving changes
proactively.
Chapter 3 Strategic IT

10. Digital is about change. IT has become
synonymous with the change
department in forward-looking
organizations. IT is in a unique
position to oversee the whole
organizational processes and should
have the program skills to implement
digital transformation successfully.
.
Chapter 4 Change Agent IT

11. To keep IT relevant, IT management
shouldn't just practice some
transactional activities or act as a
controller only. It has to explore both
the art and the science of digital
management discipline, run IT
organization as the “center of
possibility.”
Chapter 5 IT as a “Center of Possibility”

12. Digital IT needs to be run as an
outside-in and people-centric
organization to enchant customers,
empower employees, evolve business
partners, invite all sorts of business
partners for feedback, and ensure the
right people getting the right
information at the right time to make
the right decisions.
Chapter 6 People-Centric IT

13. The unprecedented opportunities
brought by information and
technologies and IT-enabled
changeability can lift up a fast
growing business promptly. It can also
reinvent a well-established
organization to reach the next level of
the business growth cycle.
Chapter 7 Competitive IT

14. With continuous disruptions and the
exponential growth of information, the
role of IT in the current business
environment should be able to solve
critical business problems and enable
business outcomes in a structured way.
Chapter 8 IT as Problem-Solver

15. The multidimensional digital
transformation provides impressive
advantages in terms of the speed of
delivering business solutions and the
impact on the way we think, live, and
work nowadays. The priority for CIOs
is to genuinely position IT as an
integral and inseparable part of the
business and run high-performance IT
to get digital ready.
Chapter 9 High Performance IT

16. More often than not, IT needs to drive
changes and plays a pivotal role in the
digital transformation by focusing on
the fastest speed available because that
is where the main threat to business
competitors. It is about running IT as a
business accelerator to catalyze growth
and improve organizational speed.
Chapter 10 IT as Accelerator

17. IT management must get a feeler of the
business view, help in trying new
technologies as a business enabler for
developing differentiated business
competency, expanding digital effects
systematically and chartering the
digital paradigm shift seamlessly.
Conclusion: High Mature IT
Digital maturity is the state of ripeness, quality, fluency, delight, zest, balance,
and resilience.

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