SlideShare une entreprise Scribd logo
1  sur  36
[object Object],[object Object],[object Object]
What I’ll cover today ,[object Object],[object Object],[object Object],[object Object],[object Object]
So what is a CRM, anyway? ,[object Object],[object Object],[object Object],[object Object],[object Object]
What’s in a CRM? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Kinds of CRM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Categories of CRM by license ,[object Object],[object Object],[object Object],[object Object],[object Object]
Examples of CRM: Proprietary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Examples: SaaS  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Examples: Open Source In Spirit ,[object Object],[object Object]
Examples: Open Source ,[object Object],[object Object],[object Object],[object Object]
Examples: Open Source ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why Open Source CRM? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Why Open Source CRM? ,[object Object],[object Object],[object Object]
Why not open source CRM? ,[object Object],[object Object],[object Object]
Open Source CRM ,[object Object],[object Object],[object Object],[object Object]
Web Based CRMs: CiviCRM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Web Based CRMs: SugarCRM ,[object Object],[object Object],[object Object],[object Object]
 
 
 
SugarCRM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Client/Server CRM: mpower open ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
mpower open ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
mpower open ,[object Object],[object Object],[object Object],[object Object]
Desktop CRM: eBase Pro ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
 
Dekstop CRM: Organizer’s Database ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
 
How to choose a CMS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How to choose a CMS, continuted ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How to choose a CMS, continued ,[object Object],[object Object],[object Object],[object Object]
Resources ,[object Object],[object Object],[object Object]

Contenu connexe

Tendances

Web services using sales force.com
Web services using sales force.comWeb services using sales force.com
Web services using sales force.com
Vaishnavi
 

Tendances (9)

Net2Vic: How to Choose a Content Management System for Your New Website
Net2Vic: How to Choose a Content Management System for Your New WebsiteNet2Vic: How to Choose a Content Management System for Your New Website
Net2Vic: How to Choose a Content Management System for Your New Website
 
Dynamics CRM 2011 Architecture Overview
Dynamics CRM 2011 Architecture OverviewDynamics CRM 2011 Architecture Overview
Dynamics CRM 2011 Architecture Overview
 
Building a CRM Application
Building a CRM ApplicationBuilding a CRM Application
Building a CRM Application
 
CMS Trends Traps & Tips 2008 Print
CMS Trends Traps & Tips 2008 PrintCMS Trends Traps & Tips 2008 Print
CMS Trends Traps & Tips 2008 Print
 
Automate capabilities
Automate capabilitiesAutomate capabilities
Automate capabilities
 
Salesforce administrator training presentation slides
Salesforce administrator training presentation slides Salesforce administrator training presentation slides
Salesforce administrator training presentation slides
 
Nimblex- your hybrid solution
Nimblex- your hybrid solutionNimblex- your hybrid solution
Nimblex- your hybrid solution
 
Web services using sales force.com
Web services using sales force.comWeb services using sales force.com
Web services using sales force.com
 
Salesforce Tutorial for Beginners: Basic Salesforce Introduction
Salesforce Tutorial for Beginners: Basic Salesforce IntroductionSalesforce Tutorial for Beginners: Basic Salesforce Introduction
Salesforce Tutorial for Beginners: Basic Salesforce Introduction
 

Similaire à CRM Webinar

May 19-20 l Washington, DC l Omni Shoreham
May 19-20 l Washington, DC l Omni ShorehamMay 19-20 l Washington, DC l Omni Shoreham
May 19-20 l Washington, DC l Omni Shoreham
webhostingguy
 
ON-DEMAND WEBINAR Why Your CRM System Needs RPA
ON-DEMAND WEBINAR Why Your CRM System Needs RPAON-DEMAND WEBINAR Why Your CRM System Needs RPA
ON-DEMAND WEBINAR Why Your CRM System Needs RPA
HelpSystems
 
Oss Business Models
Oss Business ModelsOss Business Models
Oss Business Models
Pradyot Sahu
 
A Guide to CMS Platform Selection
A Guide to CMS Platform SelectionA Guide to CMS Platform Selection
A Guide to CMS Platform Selection
Patricia Ann Meyer
 
Hci 590 Content Management Systems Week1 090330
Hci 590 Content Management Systems   Week1 090330Hci 590 Content Management Systems   Week1 090330
Hci 590 Content Management Systems Week1 090330
bhenkel
 
Web Intensive Week 3 - Day 5
Web Intensive Week 3 - Day 5Web Intensive Week 3 - Day 5
Web Intensive Week 3 - Day 5
studiokandm
 

Similaire à CRM Webinar (20)

Low/No Cost Software is it right for your business
Low/No Cost Software is it right for your businessLow/No Cost Software is it right for your business
Low/No Cost Software is it right for your business
 
May 19-20 l Washington, DC l Omni Shoreham
May 19-20 l Washington, DC l Omni ShorehamMay 19-20 l Washington, DC l Omni Shoreham
May 19-20 l Washington, DC l Omni Shoreham
 
ON-DEMAND WEBINAR Why Your CRM System Needs RPA
ON-DEMAND WEBINAR Why Your CRM System Needs RPAON-DEMAND WEBINAR Why Your CRM System Needs RPA
ON-DEMAND WEBINAR Why Your CRM System Needs RPA
 
Livebase: a database for the web 2.0
Livebase: a database for the web 2.0Livebase: a database for the web 2.0
Livebase: a database for the web 2.0
 
Customer Resource Management
Customer Resource ManagementCustomer Resource Management
Customer Resource Management
 
Software as a Service
Software as a ServiceSoftware as a Service
Software as a Service
 
A Slide!
A Slide!A Slide!
A Slide!
 
A Slide!
A Slide!A Slide!
A Slide!
 
D slides
D slidesD slides
D slides
 
Workshop Trends In Open Source Tech 1 20 10
Workshop Trends In Open Source Tech 1 20 10Workshop Trends In Open Source Tech 1 20 10
Workshop Trends In Open Source Tech 1 20 10
 
Oss Business Models
Oss Business ModelsOss Business Models
Oss Business Models
 
Dynamics Day 2016: Microsoft Dynamics 365 first look
Dynamics Day 2016: Microsoft Dynamics 365 first lookDynamics Day 2016: Microsoft Dynamics 365 first look
Dynamics Day 2016: Microsoft Dynamics 365 first look
 
A Guide to CMS Platform Selection
A Guide to CMS Platform SelectionA Guide to CMS Platform Selection
A Guide to CMS Platform Selection
 
Hci 590 Content Management Systems Week1 090330
Hci 590 Content Management Systems   Week1 090330Hci 590 Content Management Systems   Week1 090330
Hci 590 Content Management Systems Week1 090330
 
Yes, You Can Develop for SharePoint
Yes, You Can Develop for SharePointYes, You Can Develop for SharePoint
Yes, You Can Develop for SharePoint
 
Web Intensive Week 3 - Day 5
Web Intensive Week 3 - Day 5Web Intensive Week 3 - Day 5
Web Intensive Week 3 - Day 5
 
Cloud computingpansep
Cloud computingpansepCloud computingpansep
Cloud computingpansep
 
Open Source Ecommerce Vs. SaaS Ecommerce: Which Is Right For Your Business?
Open Source Ecommerce Vs. SaaS Ecommerce: Which Is Right For Your Business?Open Source Ecommerce Vs. SaaS Ecommerce: Which Is Right For Your Business?
Open Source Ecommerce Vs. SaaS Ecommerce: Which Is Right For Your Business?
 
Open source: Making connections by Sunny Pai
Open source: Making connections by Sunny PaiOpen source: Making connections by Sunny Pai
Open source: Making connections by Sunny Pai
 
Red7 Product Management Software Tools Overview
Red7 Product Management Software Tools OverviewRed7 Product Management Software Tools Overview
Red7 Product Management Software Tools Overview
 

Plus de Maxwell Pearl (10)

Git In One Evening
Git In One EveningGit In One Evening
Git In One Evening
 
Cloudcomputing.072110
Cloudcomputing.072110Cloudcomputing.072110
Cloudcomputing.072110
 
Open Source Software You Can Use
Open Source Software You Can UseOpen Source Software You Can Use
Open Source Software You Can Use
 
Drupal Webinar
Drupal WebinarDrupal Webinar
Drupal Webinar
 
Open Source Databases Webinar
Open Source Databases WebinarOpen Source Databases Webinar
Open Source Databases Webinar
 
Joomla Webinar
Joomla WebinarJoomla Webinar
Joomla Webinar
 
Open Source Blogging Tools
Open Source Blogging ToolsOpen Source Blogging Tools
Open Source Blogging Tools
 
OpenOffice.Org Webinar 0208
OpenOffice.Org Webinar 0208OpenOffice.Org Webinar 0208
OpenOffice.Org Webinar 0208
 
Foss Support Webinar0108
Foss Support Webinar0108Foss Support Webinar0108
Foss Support Webinar0108
 
Open Standards0607
Open Standards0607Open Standards0607
Open Standards0607
 

Dernier

Call Girls in Yamuna Vihar (delhi) call me [🔝9953056974🔝] escort service 24X7
Call Girls in  Yamuna Vihar  (delhi) call me [🔝9953056974🔝] escort service 24X7Call Girls in  Yamuna Vihar  (delhi) call me [🔝9953056974🔝] escort service 24X7
Call Girls in Yamuna Vihar (delhi) call me [🔝9953056974🔝] escort service 24X7
9953056974 Low Rate Call Girls In Saket, Delhi NCR
 

Dernier (20)

Kurla Capable Call Girls ,07506202331, Sion Affordable Call Girls
Kurla Capable Call Girls ,07506202331, Sion Affordable Call GirlsKurla Capable Call Girls ,07506202331, Sion Affordable Call Girls
Kurla Capable Call Girls ,07506202331, Sion Affordable Call Girls
 
falcon-invoice-discounting-unlocking-prime-investment-opportunities
falcon-invoice-discounting-unlocking-prime-investment-opportunitiesfalcon-invoice-discounting-unlocking-prime-investment-opportunities
falcon-invoice-discounting-unlocking-prime-investment-opportunities
 
Seeman_Fiintouch_LLP_Newsletter_May-2024.pdf
Seeman_Fiintouch_LLP_Newsletter_May-2024.pdfSeeman_Fiintouch_LLP_Newsletter_May-2024.pdf
Seeman_Fiintouch_LLP_Newsletter_May-2024.pdf
 
Call Girls in Yamuna Vihar (delhi) call me [🔝9953056974🔝] escort service 24X7
Call Girls in  Yamuna Vihar  (delhi) call me [🔝9953056974🔝] escort service 24X7Call Girls in  Yamuna Vihar  (delhi) call me [🔝9953056974🔝] escort service 24X7
Call Girls in Yamuna Vihar (delhi) call me [🔝9953056974🔝] escort service 24X7
 
Call Girls in Benson Town / 8250092165 Genuine Call girls with real Photos an...
Call Girls in Benson Town / 8250092165 Genuine Call girls with real Photos an...Call Girls in Benson Town / 8250092165 Genuine Call girls with real Photos an...
Call Girls in Benson Town / 8250092165 Genuine Call girls with real Photos an...
 
In Sharjah ௵(+971)558539980 *_௵abortion pills now available.
In Sharjah ௵(+971)558539980 *_௵abortion pills now available.In Sharjah ௵(+971)558539980 *_௵abortion pills now available.
In Sharjah ௵(+971)558539980 *_௵abortion pills now available.
 
Certified Kala Jadu, Black magic specialist in Rawalpindi and Bangali Amil ba...
Certified Kala Jadu, Black magic specialist in Rawalpindi and Bangali Amil ba...Certified Kala Jadu, Black magic specialist in Rawalpindi and Bangali Amil ba...
Certified Kala Jadu, Black magic specialist in Rawalpindi and Bangali Amil ba...
 
Premium Call Girls Bangalore Call Girls Service Just Call 🍑👄6378878445 🍑👄 Top...
Premium Call Girls Bangalore Call Girls Service Just Call 🍑👄6378878445 🍑👄 Top...Premium Call Girls Bangalore Call Girls Service Just Call 🍑👄6378878445 🍑👄 Top...
Premium Call Girls Bangalore Call Girls Service Just Call 🍑👄6378878445 🍑👄 Top...
 
Explore Dual Citizenship in Africa | Citizenship Benefits & Requirements
Explore Dual Citizenship in Africa | Citizenship Benefits & RequirementsExplore Dual Citizenship in Africa | Citizenship Benefits & Requirements
Explore Dual Citizenship in Africa | Citizenship Benefits & Requirements
 
Bhubaneswar🌹Kalpana Mesuem ❤CALL GIRLS 9777949614 💟 CALL GIRLS IN bhubaneswa...
Bhubaneswar🌹Kalpana Mesuem  ❤CALL GIRLS 9777949614 💟 CALL GIRLS IN bhubaneswa...Bhubaneswar🌹Kalpana Mesuem  ❤CALL GIRLS 9777949614 💟 CALL GIRLS IN bhubaneswa...
Bhubaneswar🌹Kalpana Mesuem ❤CALL GIRLS 9777949614 💟 CALL GIRLS IN bhubaneswa...
 
Business Principles, Tools, and Techniques in Participating in Various Types...
Business Principles, Tools, and Techniques  in Participating in Various Types...Business Principles, Tools, and Techniques  in Participating in Various Types...
Business Principles, Tools, and Techniques in Participating in Various Types...
 
W.D. Gann Theory Complete Information.pdf
W.D. Gann Theory Complete Information.pdfW.D. Gann Theory Complete Information.pdf
W.D. Gann Theory Complete Information.pdf
 
Vip Call Girls Rasulgada😉 Bhubaneswar 9777949614 Housewife Call Girls Servic...
Vip Call Girls Rasulgada😉  Bhubaneswar 9777949614 Housewife Call Girls Servic...Vip Call Girls Rasulgada😉  Bhubaneswar 9777949614 Housewife Call Girls Servic...
Vip Call Girls Rasulgada😉 Bhubaneswar 9777949614 Housewife Call Girls Servic...
 
Female Russian Escorts Mumbai Call Girls-((ANdheri))9833754194-Jogeshawri Fre...
Female Russian Escorts Mumbai Call Girls-((ANdheri))9833754194-Jogeshawri Fre...Female Russian Escorts Mumbai Call Girls-((ANdheri))9833754194-Jogeshawri Fre...
Female Russian Escorts Mumbai Call Girls-((ANdheri))9833754194-Jogeshawri Fre...
 
✂️ 👅 Independent Bhubaneswar Escorts Odisha Call Girls With Room Bhubaneswar ...
✂️ 👅 Independent Bhubaneswar Escorts Odisha Call Girls With Room Bhubaneswar ...✂️ 👅 Independent Bhubaneswar Escorts Odisha Call Girls With Room Bhubaneswar ...
✂️ 👅 Independent Bhubaneswar Escorts Odisha Call Girls With Room Bhubaneswar ...
 
Test bank for advanced assessment interpreting findings and formulating diffe...
Test bank for advanced assessment interpreting findings and formulating diffe...Test bank for advanced assessment interpreting findings and formulating diffe...
Test bank for advanced assessment interpreting findings and formulating diffe...
 
Lion One Corporate Presentation May 2024
Lion One Corporate Presentation May 2024Lion One Corporate Presentation May 2024
Lion One Corporate Presentation May 2024
 
Webinar on E-Invoicing for Fintech Belgium
Webinar on E-Invoicing for Fintech BelgiumWebinar on E-Invoicing for Fintech Belgium
Webinar on E-Invoicing for Fintech Belgium
 
GIFT City Overview India's Gateway to Global Finance
GIFT City Overview  India's Gateway to Global FinanceGIFT City Overview  India's Gateway to Global Finance
GIFT City Overview India's Gateway to Global Finance
 
Famous No1 Amil Baba Love marriage Astrologer Specialist Expert In Pakistan a...
Famous No1 Amil Baba Love marriage Astrologer Specialist Expert In Pakistan a...Famous No1 Amil Baba Love marriage Astrologer Specialist Expert In Pakistan a...
Famous No1 Amil Baba Love marriage Astrologer Specialist Expert In Pakistan a...
 

CRM Webinar

  • 1.
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.  
  • 19.  
  • 20.  
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.  
  • 27.  
  • 28.  
  • 29.
  • 30.  
  • 31.  
  • 32.  
  • 33.
  • 34.
  • 35.
  • 36.