3. Why
Teach
Soft
Skills?
Research has found that the use of soft
skills make for a productive, happy staff and
satisfied patients.
Soft skills are a major focus of many
accreditation standards
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13. O Start with giving
directions for when a
Teaching
Example
patient should wash
Use of verbal their hands (say it in
communication to enable another language or
patient understanding using words above
the education level of
the students).
Il est important de se laver
les mains après avoir O Ask students to use
mangé, utiliser la salle de their communication
bains, et de vous moucher. skills to help a
patient understand
what you just said.
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16. Teaching
Example
Discussion Role Play
O In small groups have
students discuss
differences in
personal space from
culture to culture.
O Demonstrate various
cultures comfort with
personal space.
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18. O Provide students with
a brief history to
Teaching
Example
por tray to the
assessor
Applying Critical Thinking in O Have students take
Patient Assessment turns role playing the
patient and the
assessor
O Be sure to praise the
examples of critical
thinking
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