3. Inbound marketing
Convert Close Design
Leads Customers Promoters
Attract
Strangers Visitors
Typically
with content
that’s found
via search
or social.
First into email
opt-ins, which
are then
nurtured into
sales qualified
leads.
Warm leads
are guided
through a
consultative,
data-driven
sales process.
Onboarding
Value Delivery
Feedback
Social Proof
Affiliate / VAR
26. Example of our Heuristic Analysis
Above the Fold is too big…
Are people seeing our content?
There is no meta description?
Why is Ramona the only writer?
How are blogs categorized?
CLARITY
VALUE
DISTRACTION
FRICTION
RELEVANCY
28. Google Analytics:
Conduct cross-browser & cross-device testing
HubSpot: Speed analysis
How to perform a technical analysis
Audience Technology Browser / OS Report
37. Seeing the full view into user behavior
Ask “Why”
users are not
subscribing…
38. Seeing the full view into user behavior
Then ask them why
they are
subscribing…
39. Track responses in HubSpot
• View Poll responses in your
contact timeline.
• Build SMART lists to view
real time responses.
• Create workflows to trigger
based off of poll responses.
46. What we’ve tested & launched
• Optimized / reimagined popups
• New subscriber onboarding campaign
• The IMPACT Show
• The IMPACT Anthology
• IMPACT Live
• Live chat
52. Takeaways:
1. What Peep and the team at CXL
preaches works… but you already know
that.
2. Consider implementing agile principles
and a similar workflow to what we’re
using to generate great ideas, prioritize,
and create breakthrough results.