SlideShare une entreprise Scribd logo
1  sur  25
Writing a Social Media Strategy  The Practicalities Peer Lawther flickr.com/saxonmoseley
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],agenda for today's talk
flickr.com/fredcavazza
[search “forrester groundswell”]
flickr.com/teflon
[object Object],[object Object],two assumptions before starting
flickr.com/dawgbreath
flickr.com/laughingsquid “ be real and use your best judgement” zappos.com social media policy
our social media strategy
[object Object],[object Object],[object Object],our objectives - an overview
social media strategy sections ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
twitter.com/sciencemuseum
flickr.com/nationalmediamuseum
flickr.com/tuan100
social media strategy sections ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
example departments to talk with ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
flickr.com/nadsweddinghair
next steps ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
tinyurl.com/ninaksimon
tinyurl.com/museummktg1
tinyurl.com/museummktg2
tinyurl.com/powerhousepolicy
tinyurl.com/smithsms
blogs.zappos.com
talk with me  @peerlawther thank you for listening

Contenu connexe

En vedette

12 mei 2009 Themabijeenkomst sector drankverstrekkende bedrijven en restaurants
12 mei 2009 Themabijeenkomst sector drankverstrekkende bedrijven en restaurants12 mei 2009 Themabijeenkomst sector drankverstrekkende bedrijven en restaurants
12 mei 2009 Themabijeenkomst sector drankverstrekkende bedrijven en restaurantsHoreca Ondernemers Academie & Adviseurs
 
12 mei 2009 Themabijeenkomst sector drankverstrekkende bedrijven en restaurants
12 mei 2009 Themabijeenkomst sector drankverstrekkende bedrijven en restaurants12 mei 2009 Themabijeenkomst sector drankverstrekkende bedrijven en restaurants
12 mei 2009 Themabijeenkomst sector drankverstrekkende bedrijven en restaurantsHoreca Ondernemers Academie & Adviseurs
 
Claiming Their Voice
Claiming Their VoiceClaiming Their Voice
Claiming Their Voicebpashaie
 
Mansfield Downtown Property Owners Conference
Mansfield Downtown Property Owners ConferenceMansfield Downtown Property Owners Conference
Mansfield Downtown Property Owners Conferenceguestaaa1c100
 

En vedette (13)

12 mei 2009 Themabijeenkomst sector drankverstrekkende bedrijven en restaurants
12 mei 2009 Themabijeenkomst sector drankverstrekkende bedrijven en restaurants12 mei 2009 Themabijeenkomst sector drankverstrekkende bedrijven en restaurants
12 mei 2009 Themabijeenkomst sector drankverstrekkende bedrijven en restaurants
 
20 mei 2009 Themabijeenkomst Sector Restaurants Markant Leidinggeven
20 mei 2009 Themabijeenkomst Sector Restaurants Markant Leidinggeven20 mei 2009 Themabijeenkomst Sector Restaurants Markant Leidinggeven
20 mei 2009 Themabijeenkomst Sector Restaurants Markant Leidinggeven
 
18 en 27 mei 2009 Doorstartersdag Themabijeenkomst Sector Restaurants
18 en 27 mei 2009 Doorstartersdag Themabijeenkomst Sector Restaurants18 en 27 mei 2009 Doorstartersdag Themabijeenkomst Sector Restaurants
18 en 27 mei 2009 Doorstartersdag Themabijeenkomst Sector Restaurants
 
12 mei 2009 Themabijeenkomst sector drankverstrekkende bedrijven en restaurants
12 mei 2009 Themabijeenkomst sector drankverstrekkende bedrijven en restaurants12 mei 2009 Themabijeenkomst sector drankverstrekkende bedrijven en restaurants
12 mei 2009 Themabijeenkomst sector drankverstrekkende bedrijven en restaurants
 
Claiming Their Voice
Claiming Their VoiceClaiming Their Voice
Claiming Their Voice
 
3 november 2009 KHN Congres "Innoveren met je website"
3 november 2009  KHN Congres "Innoveren met je website"3 november 2009  KHN Congres "Innoveren met je website"
3 november 2009 KHN Congres "Innoveren met je website"
 
Glori A
Glori AGlori A
Glori A
 
Glori A
Glori AGlori A
Glori A
 
2009 11 16 Landerd Bedrijfspresentatie Op Internet
2009 11 16 Landerd Bedrijfspresentatie Op Internet2009 11 16 Landerd Bedrijfspresentatie Op Internet
2009 11 16 Landerd Bedrijfspresentatie Op Internet
 
Mansfield Downtown Property Owners Conference
Mansfield Downtown Property Owners ConferenceMansfield Downtown Property Owners Conference
Mansfield Downtown Property Owners Conference
 
Checking in Hotel Web Design - 50 hotel websites
Checking in Hotel Web Design  - 50 hotel websitesChecking in Hotel Web Design  - 50 hotel websites
Checking in Hotel Web Design - 50 hotel websites
 
Ik en mijn personeel in economisch mindere tijden 05-05-2009
Ik en mijn personeel in economisch mindere tijden 05-05-2009Ik en mijn personeel in economisch mindere tijden 05-05-2009
Ik en mijn personeel in economisch mindere tijden 05-05-2009
 
2010 02 01 Twitter Workshop
2010 02 01 Twitter Workshop2010 02 01 Twitter Workshop
2010 02 01 Twitter Workshop
 

Similaire à Social Media Practicalities

Social Media for PR 2011
Social Media for PR 2011Social Media for PR 2011
Social Media for PR 2011Larissa Fair
 
STC 2010 Strategies for the Social Web for Documentation
STC 2010 Strategies for the Social Web for DocumentationSTC 2010 Strategies for the Social Web for Documentation
STC 2010 Strategies for the Social Web for DocumentationAnne Gentle
 
Putting Social Media to Work for School PR
Putting Social Media to Work for School PRPutting Social Media to Work for School PR
Putting Social Media to Work for School PRRichie Escovedo
 
PACE - Get in the Game with Social Media
PACE - Get in the Game with Social MediaPACE - Get in the Game with Social Media
PACE - Get in the Game with Social Media1paramount
 
How to Build and Sustain Buzz Online
How to Build and Sustain Buzz OnlineHow to Build and Sustain Buzz Online
How to Build and Sustain Buzz OnlineLeslie Bradshaw
 
School Admissions & Social Media
School Admissions & Social MediaSchool Admissions & Social Media
School Admissions & Social MediaSeth Hinz
 
Social Media for PR 2010
Social Media for PR 2010Social Media for PR 2010
Social Media for PR 2010Larissa Fair
 
Social Media for Teaching and Learning
Social Media for Teaching and LearningSocial Media for Teaching and Learning
Social Media for Teaching and Learningsharstoer
 
Introduction to social media training for BBC Vision
Introduction to social media training for BBC VisionIntroduction to social media training for BBC Vision
Introduction to social media training for BBC VisionRowan Kerek Robertson
 
Like Minds Immersive on Social Media for Small Business, October 2010
Like Minds Immersive on Social Media for Small Business, October 2010Like Minds Immersive on Social Media for Small Business, October 2010
Like Minds Immersive on Social Media for Small Business, October 2010Joanne Jacobs
 
Coordinating a social media presence for the library
Coordinating a social media presence for the libraryCoordinating a social media presence for the library
Coordinating a social media presence for the librarySarah Houghton
 
AAF Central Texas - Building a Solid Foundation in the Social Web
AAF Central Texas - Building a Solid Foundation in the Social WebAAF Central Texas - Building a Solid Foundation in the Social Web
AAF Central Texas - Building a Solid Foundation in the Social WebDeltinaU
 
Follow us on Twitter...Join Us on Facebook (A4)
Follow us on Twitter...Join Us on Facebook (A4)Follow us on Twitter...Join Us on Facebook (A4)
Follow us on Twitter...Join Us on Facebook (A4)University of Salford
 
Social Media and Web 2.0 Fundamentals Webinar
Social Media and Web 2.0 Fundamentals WebinarSocial Media and Web 2.0 Fundamentals Webinar
Social Media and Web 2.0 Fundamentals WebinarDeltinaU
 
Gov 2.0: Advanced Learning Institute
Gov 2.0: Advanced Learning InstituteGov 2.0: Advanced Learning Institute
Gov 2.0: Advanced Learning Institutedibegin
 
Maximizing social media
Maximizing social mediaMaximizing social media
Maximizing social mediaRobin Fay
 
Social Media Converse Connect Collaborate Learn
Social Media Converse Connect Collaborate LearnSocial Media Converse Connect Collaborate Learn
Social Media Converse Connect Collaborate LearnAnne Adrian
 
Social Media 101: Facebook, Twitter, YouTube
Social Media 101: Facebook, Twitter, YouTubeSocial Media 101: Facebook, Twitter, YouTube
Social Media 101: Facebook, Twitter, YouTubeColin Rhinesmith
 
(2010) Social Media's Influence on PR and Marketing
(2010) Social Media's Influence on PR and Marketing(2010) Social Media's Influence on PR and Marketing
(2010) Social Media's Influence on PR and MarketingDevendra Shrikhande
 

Similaire à Social Media Practicalities (20)

Social Media for PR 2011
Social Media for PR 2011Social Media for PR 2011
Social Media for PR 2011
 
STC 2010 Strategies for the Social Web for Documentation
STC 2010 Strategies for the Social Web for DocumentationSTC 2010 Strategies for the Social Web for Documentation
STC 2010 Strategies for the Social Web for Documentation
 
Putting Social Media to Work for School PR
Putting Social Media to Work for School PRPutting Social Media to Work for School PR
Putting Social Media to Work for School PR
 
PACE - Get in the Game with Social Media
PACE - Get in the Game with Social MediaPACE - Get in the Game with Social Media
PACE - Get in the Game with Social Media
 
How to Build and Sustain Buzz Online
How to Build and Sustain Buzz OnlineHow to Build and Sustain Buzz Online
How to Build and Sustain Buzz Online
 
School Admissions & Social Media
School Admissions & Social MediaSchool Admissions & Social Media
School Admissions & Social Media
 
Social Media for PR 2010
Social Media for PR 2010Social Media for PR 2010
Social Media for PR 2010
 
Social Media for Teaching and Learning
Social Media for Teaching and LearningSocial Media for Teaching and Learning
Social Media for Teaching and Learning
 
SM4E-Alt1
SM4E-Alt1SM4E-Alt1
SM4E-Alt1
 
Introduction to social media training for BBC Vision
Introduction to social media training for BBC VisionIntroduction to social media training for BBC Vision
Introduction to social media training for BBC Vision
 
Like Minds Immersive on Social Media for Small Business, October 2010
Like Minds Immersive on Social Media for Small Business, October 2010Like Minds Immersive on Social Media for Small Business, October 2010
Like Minds Immersive on Social Media for Small Business, October 2010
 
Coordinating a social media presence for the library
Coordinating a social media presence for the libraryCoordinating a social media presence for the library
Coordinating a social media presence for the library
 
AAF Central Texas - Building a Solid Foundation in the Social Web
AAF Central Texas - Building a Solid Foundation in the Social WebAAF Central Texas - Building a Solid Foundation in the Social Web
AAF Central Texas - Building a Solid Foundation in the Social Web
 
Follow us on Twitter...Join Us on Facebook (A4)
Follow us on Twitter...Join Us on Facebook (A4)Follow us on Twitter...Join Us on Facebook (A4)
Follow us on Twitter...Join Us on Facebook (A4)
 
Social Media and Web 2.0 Fundamentals Webinar
Social Media and Web 2.0 Fundamentals WebinarSocial Media and Web 2.0 Fundamentals Webinar
Social Media and Web 2.0 Fundamentals Webinar
 
Gov 2.0: Advanced Learning Institute
Gov 2.0: Advanced Learning InstituteGov 2.0: Advanced Learning Institute
Gov 2.0: Advanced Learning Institute
 
Maximizing social media
Maximizing social mediaMaximizing social media
Maximizing social media
 
Social Media Converse Connect Collaborate Learn
Social Media Converse Connect Collaborate LearnSocial Media Converse Connect Collaborate Learn
Social Media Converse Connect Collaborate Learn
 
Social Media 101: Facebook, Twitter, YouTube
Social Media 101: Facebook, Twitter, YouTubeSocial Media 101: Facebook, Twitter, YouTube
Social Media 101: Facebook, Twitter, YouTube
 
(2010) Social Media's Influence on PR and Marketing
(2010) Social Media's Influence on PR and Marketing(2010) Social Media's Influence on PR and Marketing
(2010) Social Media's Influence on PR and Marketing
 

Dernier

Marketplace and Quality Assurance Presentation - Vincent Chirchir
Marketplace and Quality Assurance Presentation - Vincent ChirchirMarketplace and Quality Assurance Presentation - Vincent Chirchir
Marketplace and Quality Assurance Presentation - Vincent Chirchirictsugar
 
2024 Numerator Consumer Study of Cannabis Usage
2024 Numerator Consumer Study of Cannabis Usage2024 Numerator Consumer Study of Cannabis Usage
2024 Numerator Consumer Study of Cannabis UsageNeil Kimberley
 
Case study on tata clothing brand zudio in detail
Case study on tata clothing brand zudio in detailCase study on tata clothing brand zudio in detail
Case study on tata clothing brand zudio in detailAriel592675
 
APRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfAPRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfRbc Rbcua
 
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCRashishs7044
 
Annual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesAnnual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesKeppelCorporation
 
Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Anamaria Contreras
 
Market Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMarket Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMintel Group
 
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCRashishs7044
 
MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?Olivia Kresic
 
Digital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdfDigital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdfJos Voskuil
 
International Business Environments and Operations 16th Global Edition test b...
International Business Environments and Operations 16th Global Edition test b...International Business Environments and Operations 16th Global Edition test b...
International Business Environments and Operations 16th Global Edition test b...ssuserf63bd7
 
Intro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdfIntro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdfpollardmorgan
 
FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607dollysharma2066
 
Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...
Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...
Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...ShrutiBose4
 
India Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample ReportIndia Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample ReportMintel Group
 

Dernier (20)

Marketplace and Quality Assurance Presentation - Vincent Chirchir
Marketplace and Quality Assurance Presentation - Vincent ChirchirMarketplace and Quality Assurance Presentation - Vincent Chirchir
Marketplace and Quality Assurance Presentation - Vincent Chirchir
 
2024 Numerator Consumer Study of Cannabis Usage
2024 Numerator Consumer Study of Cannabis Usage2024 Numerator Consumer Study of Cannabis Usage
2024 Numerator Consumer Study of Cannabis Usage
 
Case study on tata clothing brand zudio in detail
Case study on tata clothing brand zudio in detailCase study on tata clothing brand zudio in detail
Case study on tata clothing brand zudio in detail
 
APRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfAPRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdf
 
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
 
Annual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesAnnual General Meeting Presentation Slides
Annual General Meeting Presentation Slides
 
Call Us ➥9319373153▻Call Girls In North Goa
Call Us ➥9319373153▻Call Girls In North GoaCall Us ➥9319373153▻Call Girls In North Goa
Call Us ➥9319373153▻Call Girls In North Goa
 
Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.
 
Market Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMarket Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 Edition
 
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
 
MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?
 
Japan IT Week 2024 Brochure by 47Billion (English)
Japan IT Week 2024 Brochure by 47Billion (English)Japan IT Week 2024 Brochure by 47Billion (English)
Japan IT Week 2024 Brochure by 47Billion (English)
 
Digital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdfDigital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdf
 
Corporate Profile 47Billion Information Technology
Corporate Profile 47Billion Information TechnologyCorporate Profile 47Billion Information Technology
Corporate Profile 47Billion Information Technology
 
International Business Environments and Operations 16th Global Edition test b...
International Business Environments and Operations 16th Global Edition test b...International Business Environments and Operations 16th Global Edition test b...
International Business Environments and Operations 16th Global Edition test b...
 
Intro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdfIntro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdf
 
FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607
 
Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...
Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...
Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...
 
No-1 Call Girls In Goa 93193 VIP 73153 Escort service In North Goa Panaji, Ca...
No-1 Call Girls In Goa 93193 VIP 73153 Escort service In North Goa Panaji, Ca...No-1 Call Girls In Goa 93193 VIP 73153 Escort service In North Goa Panaji, Ca...
No-1 Call Girls In Goa 93193 VIP 73153 Escort service In North Goa Panaji, Ca...
 
India Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample ReportIndia Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample Report
 

Social Media Practicalities