Challenges of a Fast-Changing World - The business challenges that Pega 7 (pega.com/pega7) was designed to solve. The agility to bring products to market faster; make, market and sell more profitably; and deliver superior customer engagement. Pega helps you improve your business—quickly and continuously. It keeps you focused on strategic goals while intelligently automating work. It engages more users through more channels. And does this more simply and enjoyably than ever before. Experience what Better Business Software can do for you.

1. THE COMPLEXITY AND COST
OF A FAST CHANGING WORLD
THE BIG GAP
70%of IT projects fail
The #1 reason is the gap between
what business people expect and what they get.
CHANGE IS ACCELERATING
of their queries and
complaints go unanswered
70%
THE HIGH COST
OF DATA INTEGRATION
of IT resources are consumed by
data integration
40%
THE HIGH COST
OF SYSTEM
DOWNTIME
Revenue lost due to
IT downtime
$26.5B
200 MINUTES
Average time to recover from
system outage
Find out what Better Business SoftwareTM
can do for you. © Copyright 2013 Pegasystems Inc. All rights reserved. All trademarks are the property of their respective owners.
Sources: ZDNet, April 16, 2012, Office of Management and Budget, Maritz Research, Forrester, Aberdeen, InformationWeek, IDC
About Pegasystems
Pegasystems revolutionizes how leading organizations optimize the customer experience and automate operations. Our patented Build for Change®
technology empowers business people to create and evolve their critical business systems. Pegasystems is the recognized leader in business process
management (BPM) and is also ranked as a leader in customer relationship management (CRM) software by leading industry analysts.
For more information, please visit us at www.pega.com/pega7.
YOUR CUSTOMERS
& EMPLOYEES ARE
SOCIAL & MOBILE
INHIBITORS TO IMPROVING
SALES, CUSTOMER SATISFACTION
AND RETENTION
TOO MUCH DATA,
TOO LITTLE INSIGHT
54%inability to integrate and manage
data from a variety of sources
unable to interpret analytics
can’t find the data scientists
they need
no analytical insight at the
point of customer interaction
38%
37%
31%
100%+growth in regulations
$100m+during the past 5 years
that cost companies
platforms
5different
screen sizes250+
people in the
mobile workforce
1.3B
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