Sara Truscott

Richland/Kennewick/Pasco, Washington Area United States

Quality & Assurance Consultant at Pacific Northwest National Laboratory

Education

Experience as an IT engineer, trainer, and manager with passion and excellent skills in seeing the big picture of applying computing technologies. With a passion of translating the “techy” jargon into common speak. I have over 15 years of experience in the IT industry, 8 years as a trainer, and 5 as a manager. My experience includes service/product management, writing end user documentation, management, operations, quality, performance management, surveys, user research, protoyping, help desk, technology support and training, video production, collaboration and web 2.0 technology, and more. Specialties: Technical writer Technology translator Early adopter, super user Business analyst ...