1. Government Performance Management Week 2010
April 19 – 23,
Atlanta, GA
Translate Organizational Strategies into
Tangible Results for Taxpayers and Stakeholders
Government Performance
Management Week
Increase the Strategic Alignment of Resources
and Programs to Improve Results
Receive up to
30 CPE Credits
Featuring Three Interactive Core Courses:
COURSE 1: COURSE 2: COURSE 3
Strategic Planning Performance Measurement Performance-Based Budgeting
Create clearly defined end outcome Learn how to use organizational Implement budget-performance
goals and develop strategies to goals and objectives to develop integration to ensure resources are
meet organizational objectives appropriate performance measures being used and allocated effectively
Link Your Budget to Your Strategic Plan to Stretch Program Dollars
www.PerformanceInstitute.org/GPMweek
www.PerformanceInstitute.org/GPMweek

2. Government Performance Management Week
STRATEGIC PLANNING
April 19, 2010
Who 8:30
Conference Registration and Continental Breakfast
Should Attend 9:00
Step 1: Connect Strategic Planning and Organizational Results
• Directors of Strategic
• Discover why traditional strategic planning processes often fall short of
Planning delivering results
• Identify the characteristics and requirements of successful strategic plans, planning
• Program Managers processes and implementation
• Receive updates on the latest government performance mandates
• Program Analysts
• Budget Officers Step 2: Identify the Seven Strategic Elements of
• Performance Analysts Results-Oriented Agencies
• Establish clear linkages to provide a visible chain of evidence to current
agency value
Reasons
• Measure the importance and relative impact of agency strategies
• Clearly communicate agency priorities and goals to all stakeholders
to Attend
12:00
Lunch Break
1. Learn how to use the
performance measures your
organization has generated
2. Discover how to ensure
strategic initiatives stay “ To help build a new foundation for
on track
the 21st century, we need to reform our
3. Align your program mission
and performance measures
government so that it is more efficient, more
for greater results transparent and more creative. That will
4. Examine which programs demand new thinking and a new sense of
responsibility for every dollar that is spent. ”
are the best use of
agency resources
5. Overcome challenges president barack obama
in performance-based
budgeting
www.PerformanceInstitute.org/GPMweek

3. Government Performance Management Week
STRATEGIC PLANNING
April 19, 2010, continued April 20, 2010
1:00 8:30
Continental Breakfast
Step 3: Evaluate Strategy and Assess
Stakeholder Involvement
9:00
• Conduct a SWOT analysis to analyze internal and
external factors Step 5: Implement and Manage Strategic Plans:
• Solicit stakeholder input for your strategic planning process Best Practices in Government Strategic Planning
• Identify all parties impacted by adopting new strategies and • Conduct an organizational readiness assessment to target
define a way to engage stakeholders barriers to change
• Define the role of and appoint an external performance
advisory panel
Step 4: Conduct the Strategic Planning Process
• Appoint initiative owners to keep strategic initiatives on track
• Develop results-oriented strategies to achieve
departmental outcomes
12:00
• Develop statute-based mission statements and customer Lunch Break
focused values
• Assess internal & external factors affecting agency’s delivery
of outcomes
4:00
Day One Adjourns
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4. Government Performance Management Week
PERFORMANCE MEASUREMENT
April 20, 2010, continued April 21, 2010
12:30 8:30
Conference Registration Continental Breakfast
9:00
1:00
Step 3: Understand Logic Models
Step 1: Measure Performance for Results
• Define the relationship between outcomes, measures, activities,
• Understand why you should measure performance in
outputs and inputs
your agency
• Develop a framework and a process for planning, management
• Implement the four criteria of effective performance
and evaluation
measurements systems
• Provide a structure for understanding situations that drive the
• Illustrate the linkages between daily activities and outcomes
need for performance initiatives
Step 2: Identify Characteristics of Effective Step 4: Identify End and Intermediate Outcomes
Performance Management Systems • Develop end outcomes that are grounded in mission and statute
• Understand the 8 critical success factors for effective and that assess progress toward strategic goals
performance management systems • Measure only the things you can count rather than things that
• Increase data availability and make sure the data is are strategically important
readily accessible • Use the SMART framework to develop effective outcomes
• Manage and Analyze data in a uniform and consistent manner
12:00
Lunch Break
4:00
Day Two Adjourns 1:00
Step 5: Develop Measures and Metrics
• Create meaningful measures that are useful for decision makers
and other stakeholders
• Develop clear measures that tell your department’s story
• Create relevant measures that do not become obsolete too early
“ The instructors are
very knowledgeable. ”
Step 6: Narrow Casting and Targeting
• Set targets for your chosen measures
• Establish desired results within a specific timeframe
daphne thornton,
management and program analyst, fema • Understand the four attributes of a quality target
Step 7: Manage through Measures
• Use measures to manage and motivate employees
• Manage your budget based on performance measures
• Develop performance-based statements of works to
manage contracts
4:00
Day Three Adjourns
www.PerformanceInstitute.org/GPMweek

5. Government Performance Management Week
PERFORMANCE-BASED BUDGETING
April 22, 2010 April 23, 2010
8:30 8:30
Conference Registration and Continental Breakfast Continental Breakfast
9:00 9:00
Performance-Based Budgeting: Formulate, Justify Understand and Communicate the Benefits of
and Execute Performance-Based Budgeting
• Understand the latest laws and regulations that govern • Identify the benefits and uses of performance budgets as it
performance-based budgeting at the federal, state and local level relates to managers, planners, elected officials and citizens
• Identify the characteristics of results-oriented justification • Learn how to create a strong business case for your budget request
• Learn how to do more with less during times of • Review the Four Part Assessment Rating Tool to better understand it’s
financial constraint relation to the performance-based budgeting evaluation process
Create a Performance-Based Budget: A Ten-Step Process Performance-Based Budgeting Application Session
to Integrate Performance and Budget Information • Further develop the foundation of your respective agency’s
Step 1: Create alignment with a strategic plan, a mission and performance budget by adding operational outcome measures
policy goals to the program structure
Step 2: List and assign programs with outcome measures
12:00
Step 3: Service delivery activities are assigned outputs and related
Lunch Break
activities grouped by program
Step 4: Calculate activity costs 1:00
Step 5: Activity costs roll up to build program budgets
Performance Management as it Relates to
Step 6: Planned targets for outcomes and outputs are developed Performance-Based Budgeting
by planning efforts
• Discuss and learn the value of cost and performance
Step 7: Budget costs from the performance-based structure are
management and how it ties to the budgeting process and its
cross-walked to statutory line item budget
financial impact
Step 8: Budget is presented, explained and justified based on
• Create a culture of change and innovations
performance expectations
• Target levels of improvement at the activity level
Step 9: Use the PBB to evaluate actual cost and results
• Develop action steps for process re-design
Step 10: Identify cost and performance improvements
• Increase the production of valued activities
12:00 • Improve managerial accountability and decision making
Lunch Break
Case Study: Review of Performance Management
1:00
and Budgeting
Review and Evaluate a Comprehensive
• Review an actual problem as it is identified and the action steps
Performance-Based Budget employed to improve operational results
• Understand how to integrate mission, policy goals and • Identify areas of management challenges in program stewardship
performance measures into your budget
• Determine your strategic priorities in order to link your measures 4:00
to your budget Training Adjourns
• Learn to illustrate inclusion within budgeting for better outcomes
and results
• Examine performance-based budgeting via an activity-based
budget foundation
4:00
Day Four Adjourns www.PerformanceInstitute.org/GPMweek

6. Government Performance Management WeekWeek
Government Performance Management
TRAINER BIOGRAPHIES
Jon Desenberg, Policy Director for The Performance Wayne K. Simpson, founder of Advanced He has written articles and book reviews
Management and Human Capital Management Ideas in Government, is nationally recognized for periodicals such as The Government
Divisions at The Performance Institute, is responsible for his expertise in Activity Based Costing Accountants Journal and Government Finance
for developing, structuring and implementing – Management. He was the former Activity Review. He is regularly sought out as a
creative solutions for our client’s organizational and Based Costing Coordinator for the City of reference and acknowledged in publications
workforce planning needs. Jon has led engagements Indianapolis. In this position, he managed, such as Coopers and Lybrand’s Activity Based
in strategic, succession and human capital planning organized and facilitated Activity Based Management in Government and Activity-Based
with both private and public organizations. Costing & Management efforts city-wide. This Management for Service Industries, Government
His clients have included the US Department of included training of city employees on ABC Entities and Non-profit Organizations by James
Health and Human Services, the Department of principles and applications and working with Brimson and John Antos. He has also been
Defense, the US Navy and Army, the US Forest Management and Union on using the ABC quoted in periodicals and awarded special
Service, NASA, the Department of Commerce, information to improve operations and prepare recognition describing the Indianapolis program
the Department of Treasury, the National Institutes for managed competition. and its use of Activity Based Costing such as
of Health and more than 70 other state, local and American Productivity & Quality Center’s 1997
federal organizations. Jon’s international clients A graduate of Purdue University, Mr. Simpson report Activity-Based Management II: Best
include the governments of China, Spain, Italy and received his Bachelor of Science degree in Practices for Dramatic Improvement. He has
British Columbia. His recent work with the Federal Industrial Management and Accounting. He conducted over 60 seminars, workshops and
intelligence community included several briefings spent 13 years in the private sector, including presentations to numerous groups, including
to the U.S. House of Representatives Permanent 8 years with Dow Chemical, and was with the Executive Enterprises Institute for International
Select Committee on Intelligence and working in an City of Indianapolis for the past 20 years where Research, The Conference Board, Performance
advisory capacity to the House Budget Committee. his last position was CFO of the Department of Institute and the Government Finance Officers
Parks and Recreation. Association on activity-based costing,
Jon Desenberg brings more than 19 years of public management, performance budgeting and
sector experience to his current position with The Mr. Simpson was involved in the city of alternative service delivery options.
Performance Institute, specifically in the fields of Indianapolis’ Activity-Based Costing and
performance management, strategic planning and Management program since its beginning Mr. Simpson belongs to the Government
knowledge management. As Managing Director, he in 1992, which in addition became the Financial Officers Association (GFOA) and has
successfully led the United States General Services foundation for the city’s Performance Budget served on its Government Budgeting and Fiscal
Administration’s (GSA) Performance Management also known as the ‘Popular Budget.’ Mr. Policy Committee. He also has been involved
program, which ultimately resulted in aligned goals Simpson has also trained and consulted for in the Association of Governmental Accountants
and measures cascading to all 13,000 employees. various federal, university, city, county and (AGA). He is a Certified Government Financial
state organizations on activity based costing, Manager (CGFM).
Jon Desenberg began his career as a policy analyst management and budgeting.
and speech writer on Federal IT Issues. He contributed
to the development of the Federal CIO Legislation
and wrote for the Congressional Record and other
publications on Federal technology policy. He was
a Policy Analyst for GSA’s Knowledge Management
“ The instructors know the subject
Program and co-chaired the Federal CIO Council
Committee on Knowledge Management.
matter. They are experts in the field. ”
Jon Desenberg was awarded with several
commendations for his Federal Service, including the
Presidential Leadership Award in 2000.
Jon has authored articles in Washington Technology,
monica leonard , public health advisor , centers for
Government Computer News and The Washington disease control and prevention
Post. He is co-author of the textbook, Knowledge
Management: A Foundation for E-Government.
He received a B.A. from The University of Michigan
and a J.D from American University’s Washington
College of Law.
www.PerformanceInstitute.org/GPMweek

7. Government Performance Management Week Week
Government Performance Management
CERTIFICATION & LOGISTICS
BECOME A CERTIFIED GOVERNMENT VENUE & HOTEL Advanced Preparation: None
PERFORMANCE MANAGER Government Performance Management
CPE Credits: 30
Week will be hosted at The Westin Buckhead The Performance Institute (PI) is registered with
To ensure professional success, you must in Atlanta, GA. Continental breakfast and the National Association of State Boards of
Accountancy (NASBA) as a sponsor of continuing
continually expand your skills and education. The refreshments will be provided for delegates professional education on the National Registry of
bar has been raised in government agencies and on each day.
CPE Sponsors. State boards of accountancy have final authority
on the acceptance of individual courses for CPE credit. Complaints
organizations and many government managers regarding sponsors may be addressed to the National Registry of
are now required to receive formal certification to Conference Address: CPE Sponsors, 150 Fourth Avenue North, Nashville, TN 37219-
2417. Website: www.nasba.org.
stay up to date on the latest trends, best practices The Westin Buckhead Atlanta
and mandates. 3391 Peachtree Road, NE
Quality Assurance
Atlanta, GA 30326 The Performance Institute strives to provide you with the
To address these needs, the Institute offers (404) 365-0065 most productive and effective educational experience
possible. If after completing the course you feel there is
a Certificate in Government Performance some way we can improve, please write your comments
Management. Completing a certification A limited number of rooms have been on the evaluation form provided upon your arrival. Should
program is easy. Just attend three “core” courses reserved at The Westin Buckhead Atlanta at you feel dissatisfied with your learning experience and
wish to request a credit or refund, please submit it in
and an additional three “elective” courses you the prevailing rate of $169.00 until March writing no later than 10 business days after the end of the
select based on topics that meet your agency’s 19, 2010. Please call the hotel directly and training to:
unique needs. Upon successful completion, reference code “Government Performance Corporate Headquarters
you will emerge from the Institute’s certification Management Week” when making The Performance Institute
805 15th Street, NW, 3rd Floor
program with a thorough understanding of all reservations to get the discounted rate. Washington, DC 20005
course concepts—and poised to apply what you Note: As speakers are confirmed six months before the
The Westin Buckhead Atlanta
learned in a real and practical way. event, some speaker changes or topic changes may
3391 Peachtree Road, NE occur in the program. The Performance Institute is not
Atlanta, GA 30326 responsible for speaker changes, but will work to ensure
BENEFITS OF CERTIFICATION (404) 365-0065
a comparable speaker is located to participate in the
program.
www.starwoodhotels.com
Advance Your Career If for any reason The Performance Institute decides to
cancel this conference, The Performance Institute accepts
Education and professional certification are TUITION no responsibility for covering airfare, hotel or other costs
becoming necessary for promotion and incurred by registrants, including delegates, sponsors
The tuition rate for Government Performance and guests.
requirements for coveted positions. In the
Management Week is as follows:
Certified Government Performance Manager Discounts
program, you will acquire the skills and tools to Offerings Early Bird Rate Regular Rate • ll ‘Early Bird’ Discounts must require payment at time
A
make you the lead performance management of registration and before the cut-off date in order to
One Course $869 receive any discount.
resource for your organization. • ny discounts offered whether by The Performance
A
The Whole Week $1999
Institute (including team discounts) must also require
payment at the time of registration.
Meet New Certification Requirements • ll discount offers cannot be combined with any
A
To hold a position as a performance manager in GROUP DISCOUNTS other offer.
For more information on group discounts • Discounts cannot be applied retroactively
government you must demonstrate compliance with
new skills sets required by OMB and Congress. for Government Performance Management
Receiving your certificate is one key way to Week, please contact Melvin Hall at
demonstrate your skills. 202-739-9630 or email him at
Melvin.Hall@PerformanceInstitute.org
Customize a Program to Fit Your Needs CPE CREDITS
Working with Institute training managers,
Delivery Method: Group-live Program
you can select courses that will have direct Level: Basic
application and impact to your work. Prerequisites: None
For more information about
certification, please contact Melvin
Hall at 202-739-9630 or email him at
Melvin.Hall@PerformanceInstitute.org
www.PerformanceInstitute.org/GPMweek

8. Government Performance Management Week
REGISTRATION
Visit Fax this form to Call
www.PerformanceInstitute.org/GPMWeek 866-234-0680 877-992-9521
Registration Form
o Yes! Register me for Government Performance Management Week
o Yes! Register me for Strategic Planning
o Yes! Register me for Performance Measurement
o Yes! Register me for Performance-Based Budgeting
o Please call me. I am interested in a special group discount for my team
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o Check o Purchase Order/Training Form o Credit Card
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Name on Card
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Please make checks payable to: The Performance Institute
CANCELLATION POLICY: The Performance Institute will provide a full refund less a $399 administration fee for cancellations requested four weeks prior to the event start
date unless cancellation occurs within two weeks prior to the event start date. If a cancellation is requested less than two weeks prior to the event start date, no refund
will be issued. Registrants who fail to attend and do not cancel prior to the event will be charged the entire registration fee. All cancellations must be requested through
the cancellation link found in your attendance confirmation email. Please note that cancellation is not final until you receive a cancellation confirmation email.
o I have read and accepted the Cancellation Policy above.
ACKNOWLEDGED AND AGREED
By: ______________________________________________________________________________________________ Date: ________________________________________
Priority Code: P750-WEB