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THE

2010 PROJECT MANAGEMENT
OFFICE SUMMIT
Develop and Implement a PMO to Maximize                                                               July 21-22, 2010
Project Efficiency and Eliminate Waste                                                                    Chicago, IL

                                                                                                      Pre-Conference Workshops:
You Will Learn to:
                                                                                                         July 20, 2010
Align Your PMO to Business Needs
Identify how your strategic PMO can provide maximum value to your organization
                                                                                                         Utilize Your
Leverage Your PMO in Tight Economic Times
Position your PMO to cut projects that have spiraled out of control and increase business efficiency       PMO to
Increase Project Transparency                                                                             Focus on
Ensure that all team members are familiar with the priorities, budget and status of the project
                                                                                                          Pressing
Identify Projects that need Attention
Learn how to boost efficiency, cut costs and improve project delivery                                     Projects &
Advance Your PMO                                                                                          Resource
Discover best practices and learn how to advance and leverage your established PMO
                                                                                                         Allocation
In Association with:


                                                                              www.PerformanceInstitute.org
Pre-Conference Workshop   2010 PROJECT MANAGEMENT OFFICE SUMMIT

                          Tuesday, July 20, 2010

                          Pre-Conference Workshops are practical, supplementary application sessions which
                          incorporate and review tools, techniques and methods presented during the event. Participants will obtain
                          a further understanding of how to use newly acquire tools and cutting-edge strategies to improve your
                          PMO today. Through group exercises and scenario-based learning, you’ll walk away with the expertise and
                          resources needed for immediate and practical application. Enrollment space is limited, so register today
                          to reserve your seat.



                          8:30
                          Conference Registration and Continental Breakfast




                          9:00 – 4:00                                             9:00 – 4:00
                          WORKSHOP A: PMO Implementation:                         WORKSHOP B: Advanced PMO Techniques:
                          Learn How to Properly Execute a PMO                     Best Practices for Established PMO’s
                          Building your PMO can be a complicated                  There are numerous barriers one must overcome
                          procedure. There are many options to consider           in order to successfully create and implement
                          when creating a PMO, and there are so many              a fully functional PMO. It is no secret that the
                          places where everything can go wrong. Being             building process is the most challenging and time
                          able to learn from the mistakes of others will          consuming procedure regarding the creation of a
                          help increase your chances of success and               PMO. However once a framework has been laid
                          have a better understanding of the process.             out and it has become fully functional things can
                          This workshop will address the real-life lessons        still go wrong and for a variety of reasons. The
                          learned from implementing a PMO and how to              PMO’s success or failure is based on its ability to
                          properly go about executing a PMO in                    manage organizational investments. This pre-
                          your office.                                             conference workshop is designed for mapping out
                                                                                  activities that are critical to delivery success and can
                          • Discover what to do and what not to do in             drive delivery improvement to advanced PMO’s.
                            order to create an efficient PMO
                          • Lean how other organizations implement                • Create a PMO communications plan to
                            their PMO, which strategies work and which              increase collaboration
                            strategies to avoid                                   • Customize standards for project management
                          • Identify problematic issues that may arise              methodologies, processes and procedures
                            and learn how to increase                             • Provide ongoing project management support
                            business efficiency                                      through coaching and educational training

                          Dr. Gary J. Evans, PMP, President,                      Barbara Bostian, Director,
                          CVR/IT Consulting LLC                                   Project Management Office, Railinc



                          4:00
                          Workshops Adjourn




          2               PerformanceInstitute.org
Day 1
2010 PROJECT MANAGEMENT OFFICE SUMMIT

Wednesday, July 21, 2010

8:30
Registration & Continental Breakfast
                                                           Job Targets:
9:00
KEYNOTE ADDRESS:                                           • Quality Assurance Personnel
Develop a Business Case for PMO Success
                                                           • Directors of Development
Project Management Offices are becoming even
more critical during these tight economic times as
                                                           • Program Management Officer
they offer important governance in making sure all
organizational projects are aligned with corporate         • Performance Management Staff
goals while also cutting out waste. This keynote
address will offer proven cross-industry strategies and    • Project Managers
case studies to support the PMO business case and
measure PMO effectiveness. Discover not only the           • Program Managers
benefits of implementing a PMO but also learn to
communicate these benefits to senior executives to          • Program Analysts
successfully drive organizational results.
                                                           • Senior Managers
• Efficiently manage the human/financial resources of
  the organization in support of a business strategy       • Developers
• Identify and reduce organizational projects that
  have spiraled out of control                             • Planners
• Obtain the buy-in and support of functional units
  by utilizing the technology made available               • Team Leaders
Shawn D. Belling, M.S., PMP, Project Manager/
                                                           • Project Support Staff
Adjunct Instructor of Project Management,
UW-Platteville, Lakeland College, UC-Irvine                • Product Development Director
10:00                                                      • Vice President of Operations
Break & Refreshments
                                                           • Senior Applications Analyst
10:15
Successfully Market Your PMO Internally and
Achieve Organizational Buy-In

• Establish the communications that will help achieve
  organizational buy-in for your PMO
• Determine the right PMO deployment model for
  your organization
• Focus on how the PMO will provide organizational value

Barbara Bostian, Director,
Project Management Office, Railinc

CONTINUED ON PAGE 4…
                                                                                             3
Day 1   2010 PROJECT MANAGEMENT OFFICE SUMMIT

        Wednesday, July 21, 2010
        …DAY 1 CONTINUED


        11:15                                                      2:30
        Develop PMO Measures and Metrics for                       Create a PMO on a Depleted Budget: Meet
        Improved Organizational Success                            Your Internal Client Expectations

        • Determine how to select the appropriate measures         • Learn how a PMO can be built & thrive during
          and metrics to evaluate PMO performance                    times of change
        • Deliver key factors for shareholder buy-in               • Establish effective communications that will
        • Build key performance measures for decision                help achieve organizational success
          support and transparency                                 • Focus on how the PMO will provide value
                                                                     to the organization and prosper during times
        Boris Lyubomirsky, PMP, PMO Manager, Citigroup               of uncertainty

        12:15                                                      3:30
        Lunch Break                                                Utilize Your Project Management Office to
                                                                   Mitigate Risk
        1:15
        Project Portfolio Management:                              • Develop tools to help project teams identify
        Learn How to Select the Right Projects                       risk analysis
                                                                   • Create risk impact analysis techniques to use for
        • Define and lay the foundation for the work portfolio        large and small projects
        • Implement a consistent approach to planning              • Identify common risk mitigations and
          and execution                                              contingencies for PMOs
        • Understand how to implement your PPM
          strategy to deliver new products and services            Shawn D. Belling, M.S., PMP, Project Manager/
                                                                   Adjunct Instructor of Project Management,
        Dr. Gary J. Evans, PMP, President, CVR/IT Consulting LLC   UW-Platteville, Lakeland College, UC-Irvine

        2:15                                                       4:15
        Break & Refreshments                                       Day One Adjourns




            PMP EXAM VOUCHER: $600
            If you plan on taking the PMP Exam, you may purchase a voucher from The Performance
            Institute for $600 ($450 for PMI Members).

            The benefits of purchasing the voucher from The Institute are:
            • No out-of-pocket expense to register for the exam
            • All costs associated with PMP certification included on one invoice
            • Add all PMP certification expenses to the cost of this training




  4     PerformanceInstitute.org
Day 2
2010 PROJECT MANAGEMENT OFFICE SUMMIT

Thursday, July 22, 2010

8:30                                                      12:15
Registration & Continental Breakfast                      Lunch Break


9:00                                                      1:15
KEYNOTE ADDRESS:                                          Build a World-Class Project Management Office:
Lessons Learned from a Mature PMO                         Implement Key Techniques to Align Your PMO
Being able to effectively identify various operational    to Organizational Goals
challenges before they arise can make the difference      • Discuss the maturity levels of a PMO along with
in implementing a successful PMO. The team needs to         each stage’s characteristics
discover how to expand the role of the PMO over time      • Review each phase’s objectives, activities,
and understand how to implement a PMO strategic             outcomes and key deliverables
plan and plan for the future. This keynote address will   • Extend the PMO’s influence beyond the project
discuss what barriers you can possibly expect once          lifecycle and into strategy formulation and execution
your PMO is fully operational and the lessons learned.
                                                          2:15
• Discover the dilemmas of PMO success and failures       Break & Refreshments
• Improve on existing deliverables continuously
  and build for the future                                2:30
• Rethink how to engage your stakeholders on              Create A Road Map for the High Impact PMO
  thought leadership topics
                                                          • Learn new, business-driven strategies for
10:00                                                       managing a high impact PMO
Break & Refreshments
                                                          • Understand how to avoid the many unintended,
                                                            negative consequences of project management
10:15                                                       theories and standards
Why PMO’s Fail: Control the Ability to Guide              • Discover techniques for thinking “outside-the-
and Manage Organizational Investments                       box” of the traditional PM community to ensure
                                                            a business driven and results oriented PMO
• Identify all of the needs of support services in
  order to facilitate outstanding delivery                George Watson, PhD of UW-Madison
• Enable a Common Organizational Integration
  Map that standardizes organizational and                3:30
  capability collaboration                                Conference Adjourns
• Maximize the power of organizational
  integration and drive delivery improvement

11:15
                                                                  Develop an Effective
Create an EPMO Today: Add Strategic Focus to               Project Management Office
your PMO Services
• Examine the various PMO structures for                        to Ensure Your Projects
  enterprise implementation
• Review strategies for determining if an EPMO is              Meet Time, Quality and
  right for your entire organization
• Create an efficient EPMO environment to allow                       Budget Standards
  for growth and expansion

                                                                                      PerformanceInstitute.org       5
2010 PROJECT MANAGEMENT OFFICE SUMMIT

In-House Training & Customization

One of the more popular vehicles for accessing the Institute’s educational offerings is the delivery of on-site
trainings and management facilitations. Bringing a training or facilitation in-house gives you the opportunity to
customize a program that addresses your exact challenges and provides a more personal learning experience,
while virtually eliminating travel expenses. Whether you require training for your department or for an
organization-wide initiative, the advanced learning methods employed by The Performance Institute will create an
intimate training atmosphere that maximizes knowledge transfer to enhance the talent within your organization.


Customization:
We realize that not all obstacles can be overcome by applying an “off-the-shelf” solution. While many training
providers will offer you some variation of their standard training, The Performance Institute’s subject matter
experts will work with you and your team to examine your programs and determine your exact areas of need. The
identification of real life examples will create a learning atmosphere that resonates with participants while at the
same time providing immediate return on your training investment. Using interactive exercises that employ actual
projects or scenarios from your organization, instructors can address specific challenges and align the curriculum
of each session to your objectives. While the majority of on-site trainings are focused on smaller groups, The
Performance Institute also has the ability to accommodate organization-wide training initiatives. Utilizing multiple
instructors, the Institute has the capacity to deliver courses to groups of up to 300 participants per day.

Areas of Expertise:
On-site delivery of single courses, certification programs and entire packages of specialized courses are available in
the following areas:

•   Strategic Planning               •   Contracting
•   Performance Measurement          •   Performance Reporting
•   Project Management               •   Program Evaluation
•   Lean Six Sigma                   •   Administrative Management
•   Workforce Management             •   Change Management
•   Budgeting and Forecasting        •   Balanced Scorecard

For more information about in-house training and certification options, please contact Jennifer Mueller at 202-739-9619
or email her at Jennifer.Mueller@PerformanceInstitute.org


Sponsorship Opportunities:
As a conference and training provider, The Performance Institute is an expert in bringing together leaders to share and
discuss best practices and innovations. We connect decision-makers with respected solution providers. The Institute offers
four different pre-designed sponsorship packages:

• Event Co-Sponsor                            • Luncheon Sponsor
• Session Sponsor                             • Exhibit Booth Sponsor

For more information on sponsorships or to get started, contact Meredith Mason at 202-739-9707 or email her at
Meredith.Mason@PerformanceInstitute.org



6               PerformanceInstitute.org
2010 PROJECT MANAGEMENT OFFICE SUMMIT

Venue & Hotel

                                                                   Quality Assurance:
Venue and Hotel:
                                                                   The Performance Institute strives to provide you with the most
The 2010 Project Management Office Summit will be                   productive and effective educational experience possible. If after
held at The Hilton Suites Chicago, Magnificent Mile,                completing the course you feel there is some way we can improve,
where a limited number of rooms have been reserved                 please write your comments on the evaluation form provided
                                                                   upon your arrival. Should you feel dissatisfied with your learning
at the discounted rate of $247 until June 20, 2010.
                                                                   experience and wish to request a credit or refund, please submit it in
Please contact the hotel at the number provided below              writing no later than 10 business days after the end of the training to:
to make reservations and be sure to use the group code
The Performance Institute to receive the discounted                The Performance Institute
                                                                   805 15th Street, NW, 3rd Floor
conference rate.                                                   Washington, DC 20005

                                                                   We will evaluate individual complaints in a context of collective
The Hilton Suites Chicago, Magnificent Mile                         comments from the event.
198 East Delaware Place
Chicago, Il 60611                                                  Note: A $399 service fee will be charged on cancellations received
312-664-1100                                                       less than four weeks from the date of the event. A credit memo will
                                                                   also be sent reflective of that amount, which can be used for a future
www.chicagomagnificentmile.hilton.com                               conference. If you do not cancel your registration before the day of
                                                                   the event, you will be charged for the full conference amount. As
                                                                   speakers are confirmed six months before the event, some speaker
                                                                   changes or topic changes may occur in the program. The Institute
Tuition & Group Discounts:                                         is not responsible for speaker changes, but will work to ensure a
                                                                   comparable speaker is located to participate in the program. If for any
The tuition rate for attending The 2010 Project                    reason The Institute decides to cancel this conference, The Institute
Management Office Summit is as follows:                             accepts no responsibility for covering airfare, hotel or other costs
                                                                   incurred by registrants, including delegates, sponsors and guests.

 Offerings                     Early Bird      Government          Note: Payment must be secured prior to the conference. If
                               Rate            Only Rate           payment is not received by the conference start date, a method of
                                                                   payment must be presented at the time of registration in order to
 Conference Only               $899*           $999                guarantee your participation at the event.

 Pre-Conference Workshop A     $399            $399

 Pre-Conference Workshop B     $399            $399                Discounts:
                                                                   • All ‘Early Bird’ Discounts must require payment at time of registra-
                                                                     tion and before the cut-off date in order to receive any discount.
* For the Early Bird Rate, register before April 29, 2010.         • Any discounts offered whether by The Performance Institute
                                                                     (including team discounts) must also require payment at the time
For more information on group discounts for The 2010 Project
                                                                     of registration.
Management Office Summit contact David Yerks at 760-637-5045        • All discount offers cannot be combined with any other offer.
or email him at David.Yerks@PerformanceInstitute.org               • Discounts cannot be applied retroactively.



   PMI REGISTERED             Delivery Method: Group-live                 The Performance Institute has been reviewed and approved as a provider
                                                                          of project management training by the Project Management Institute. As a
   EDUCATION                  Program Level: Basic                        PMI Registered Education Provider (R.E.P), The Performance Institute has
   PROVIDER                                                               agreed to abide by PMI established quality assurance criteria. “PMI” and
                              Prerequisites: None                         the PMI logo are service and trademarks registered in the United States and
                              Advanced Preparation: None                  other nations; “PMP” is a certification mark registered in the United States
                                                                          and other nations; “PMBOK” and “CAPM” are trademarks registered in the
                              PDU Credits: Earn Up to 18 PDUs:            United States and other nations by the Project Management Institute, Inc.,
                              Conference=12, Pre-Conference Workshop=6    which is not affiliated with The The Performance Institute.




                                                                                           PerformanceInstitute.org                                     7
2010 PROJECT MANAGEMENT OFFICE SUMMIT

Registration Form
         Call                                   Fax this Form to                                   Visit
         877-992-9521                           866-234-0680                                       www.PerformanceInstitute.org


 Registration Form
    Yes! Register me for The 2010 Project Management Office Summit
         Conference Only           Pre-Conference Workshop A                  Pre-Conference Workshop B

    Please call me. I am interested in a special group discount for my team


 Delegate Information

 Name                                                                                                                           Title


 Organization                                                                                                                   Dept.


 Address


 City                                                           State                                                           Zip


 Telephone                                                                                                           Fax


 Email


 Payment Information
    Check          Purchase Order/Training Form         Credit Card



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 Name on Card


 Billing Address

 Please make checks payable to: The Performance Institute

 CANCELLATION POLICY: The Performance Institute will provide a full refund less a $399 administration fee for cancellations requested four weeks
 prior to the event start date unless cancellation occurs within two weeks prior to the event start date. If a cancellation is requested less than two
 weeks prior to the event start date, no refund will be issued. Registrants who fail to attend and do not cancel prior to the event will be charged the
 entire registration fee. All cancellations must be requested through the cancellation link found in your attendance confirmation email. Please note that
 cancellation is not final until you receive a cancellation confirmation email.

    I have read and accepted the Cancellation Policy above.


 ACKNOWLEDGED AND AGREED

 By: ______________________________________________________________________________________________ Date: _______________________________________

                                                                                                                           Priority Code: T350-WEB
2010 PROJECT MANAGEMENT OFFICE SUMMIT

Conference Notes

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                                                                             PerformanceInstitute.org                9
About the
Performance Institute
Called “the leading think tank in performance
measurement for government” on OMB’s ExpectMore.
gov, The Performance Institute has been a leader in
Performance Management training and policy since the
2000 administration transition. As part of the Government
Performance Coalition, a group of good government
organizations, the Institute worked in 2000 to deliver
recommendations to the then new administration on what
would become the President’s Management Agenda.


In 2009, the Institute is leading Innovations in
Government: From Transition to Transformation, or
InnoGOV.org, a collection of forums, research and
recommendations to bring insight and transformation to
the federal government. The goal of InnoGOV.org is to
centralize the importance of performance, accountability
and transparency in government and to disseminate the
leading best practices to government managers.


The Performance Institute has published several research
reports regarding performance management initiatives
                                                              The Performance Institute
and trains over 10,000 government managers per year on
                                                              805 15th Street, NW, 3rd Floor
performance-based topics. Dedicated to improving citizen      Washington, DC 20005
services and taxpayer transparency, the Institute uses a      Ph: 877-992-9521 Fax: 866-234-0680
best-practices foundation to deliver the most effective and   www.PerformanceInstitute.org
tested methodologies for improving performance.

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Earn 18 PDUs at the 2010 PMO Summit

  • 1. Earn up to 18 PDUs! THE 2010 PROJECT MANAGEMENT OFFICE SUMMIT Develop and Implement a PMO to Maximize July 21-22, 2010 Project Efficiency and Eliminate Waste Chicago, IL Pre-Conference Workshops: You Will Learn to: July 20, 2010 Align Your PMO to Business Needs Identify how your strategic PMO can provide maximum value to your organization Utilize Your Leverage Your PMO in Tight Economic Times Position your PMO to cut projects that have spiraled out of control and increase business efficiency PMO to Increase Project Transparency Focus on Ensure that all team members are familiar with the priorities, budget and status of the project Pressing Identify Projects that need Attention Learn how to boost efficiency, cut costs and improve project delivery Projects & Advance Your PMO Resource Discover best practices and learn how to advance and leverage your established PMO Allocation In Association with: www.PerformanceInstitute.org
  • 2. Pre-Conference Workshop 2010 PROJECT MANAGEMENT OFFICE SUMMIT Tuesday, July 20, 2010 Pre-Conference Workshops are practical, supplementary application sessions which incorporate and review tools, techniques and methods presented during the event. Participants will obtain a further understanding of how to use newly acquire tools and cutting-edge strategies to improve your PMO today. Through group exercises and scenario-based learning, you’ll walk away with the expertise and resources needed for immediate and practical application. Enrollment space is limited, so register today to reserve your seat. 8:30 Conference Registration and Continental Breakfast 9:00 – 4:00 9:00 – 4:00 WORKSHOP A: PMO Implementation: WORKSHOP B: Advanced PMO Techniques: Learn How to Properly Execute a PMO Best Practices for Established PMO’s Building your PMO can be a complicated There are numerous barriers one must overcome procedure. There are many options to consider in order to successfully create and implement when creating a PMO, and there are so many a fully functional PMO. It is no secret that the places where everything can go wrong. Being building process is the most challenging and time able to learn from the mistakes of others will consuming procedure regarding the creation of a help increase your chances of success and PMO. However once a framework has been laid have a better understanding of the process. out and it has become fully functional things can This workshop will address the real-life lessons still go wrong and for a variety of reasons. The learned from implementing a PMO and how to PMO’s success or failure is based on its ability to properly go about executing a PMO in manage organizational investments. This pre- your office. conference workshop is designed for mapping out activities that are critical to delivery success and can • Discover what to do and what not to do in drive delivery improvement to advanced PMO’s. order to create an efficient PMO • Lean how other organizations implement • Create a PMO communications plan to their PMO, which strategies work and which increase collaboration strategies to avoid • Customize standards for project management • Identify problematic issues that may arise methodologies, processes and procedures and learn how to increase • Provide ongoing project management support business efficiency through coaching and educational training Dr. Gary J. Evans, PMP, President, Barbara Bostian, Director, CVR/IT Consulting LLC Project Management Office, Railinc 4:00 Workshops Adjourn 2 PerformanceInstitute.org
  • 3. Day 1 2010 PROJECT MANAGEMENT OFFICE SUMMIT Wednesday, July 21, 2010 8:30 Registration & Continental Breakfast Job Targets: 9:00 KEYNOTE ADDRESS: • Quality Assurance Personnel Develop a Business Case for PMO Success • Directors of Development Project Management Offices are becoming even more critical during these tight economic times as • Program Management Officer they offer important governance in making sure all organizational projects are aligned with corporate • Performance Management Staff goals while also cutting out waste. This keynote address will offer proven cross-industry strategies and • Project Managers case studies to support the PMO business case and measure PMO effectiveness. Discover not only the • Program Managers benefits of implementing a PMO but also learn to communicate these benefits to senior executives to • Program Analysts successfully drive organizational results. • Senior Managers • Efficiently manage the human/financial resources of the organization in support of a business strategy • Developers • Identify and reduce organizational projects that have spiraled out of control • Planners • Obtain the buy-in and support of functional units by utilizing the technology made available • Team Leaders Shawn D. Belling, M.S., PMP, Project Manager/ • Project Support Staff Adjunct Instructor of Project Management, UW-Platteville, Lakeland College, UC-Irvine • Product Development Director 10:00 • Vice President of Operations Break & Refreshments • Senior Applications Analyst 10:15 Successfully Market Your PMO Internally and Achieve Organizational Buy-In • Establish the communications that will help achieve organizational buy-in for your PMO • Determine the right PMO deployment model for your organization • Focus on how the PMO will provide organizational value Barbara Bostian, Director, Project Management Office, Railinc CONTINUED ON PAGE 4… 3
  • 4. Day 1 2010 PROJECT MANAGEMENT OFFICE SUMMIT Wednesday, July 21, 2010 …DAY 1 CONTINUED 11:15 2:30 Develop PMO Measures and Metrics for Create a PMO on a Depleted Budget: Meet Improved Organizational Success Your Internal Client Expectations • Determine how to select the appropriate measures • Learn how a PMO can be built & thrive during and metrics to evaluate PMO performance times of change • Deliver key factors for shareholder buy-in • Establish effective communications that will • Build key performance measures for decision help achieve organizational success support and transparency • Focus on how the PMO will provide value to the organization and prosper during times Boris Lyubomirsky, PMP, PMO Manager, Citigroup of uncertainty 12:15 3:30 Lunch Break Utilize Your Project Management Office to Mitigate Risk 1:15 Project Portfolio Management: • Develop tools to help project teams identify Learn How to Select the Right Projects risk analysis • Create risk impact analysis techniques to use for • Define and lay the foundation for the work portfolio large and small projects • Implement a consistent approach to planning • Identify common risk mitigations and and execution contingencies for PMOs • Understand how to implement your PPM strategy to deliver new products and services Shawn D. Belling, M.S., PMP, Project Manager/ Adjunct Instructor of Project Management, Dr. Gary J. Evans, PMP, President, CVR/IT Consulting LLC UW-Platteville, Lakeland College, UC-Irvine 2:15 4:15 Break & Refreshments Day One Adjourns PMP EXAM VOUCHER: $600 If you plan on taking the PMP Exam, you may purchase a voucher from The Performance Institute for $600 ($450 for PMI Members). The benefits of purchasing the voucher from The Institute are: • No out-of-pocket expense to register for the exam • All costs associated with PMP certification included on one invoice • Add all PMP certification expenses to the cost of this training 4 PerformanceInstitute.org
  • 5. Day 2 2010 PROJECT MANAGEMENT OFFICE SUMMIT Thursday, July 22, 2010 8:30 12:15 Registration & Continental Breakfast Lunch Break 9:00 1:15 KEYNOTE ADDRESS: Build a World-Class Project Management Office: Lessons Learned from a Mature PMO Implement Key Techniques to Align Your PMO Being able to effectively identify various operational to Organizational Goals challenges before they arise can make the difference • Discuss the maturity levels of a PMO along with in implementing a successful PMO. The team needs to each stage’s characteristics discover how to expand the role of the PMO over time • Review each phase’s objectives, activities, and understand how to implement a PMO strategic outcomes and key deliverables plan and plan for the future. This keynote address will • Extend the PMO’s influence beyond the project discuss what barriers you can possibly expect once lifecycle and into strategy formulation and execution your PMO is fully operational and the lessons learned. 2:15 • Discover the dilemmas of PMO success and failures Break & Refreshments • Improve on existing deliverables continuously and build for the future 2:30 • Rethink how to engage your stakeholders on Create A Road Map for the High Impact PMO thought leadership topics • Learn new, business-driven strategies for 10:00 managing a high impact PMO Break & Refreshments • Understand how to avoid the many unintended, negative consequences of project management 10:15 theories and standards Why PMO’s Fail: Control the Ability to Guide • Discover techniques for thinking “outside-the- and Manage Organizational Investments box” of the traditional PM community to ensure a business driven and results oriented PMO • Identify all of the needs of support services in order to facilitate outstanding delivery George Watson, PhD of UW-Madison • Enable a Common Organizational Integration Map that standardizes organizational and 3:30 capability collaboration Conference Adjourns • Maximize the power of organizational integration and drive delivery improvement 11:15 Develop an Effective Create an EPMO Today: Add Strategic Focus to Project Management Office your PMO Services • Examine the various PMO structures for to Ensure Your Projects enterprise implementation • Review strategies for determining if an EPMO is Meet Time, Quality and right for your entire organization • Create an efficient EPMO environment to allow Budget Standards for growth and expansion PerformanceInstitute.org 5
  • 6. 2010 PROJECT MANAGEMENT OFFICE SUMMIT In-House Training & Customization One of the more popular vehicles for accessing the Institute’s educational offerings is the delivery of on-site trainings and management facilitations. Bringing a training or facilitation in-house gives you the opportunity to customize a program that addresses your exact challenges and provides a more personal learning experience, while virtually eliminating travel expenses. Whether you require training for your department or for an organization-wide initiative, the advanced learning methods employed by The Performance Institute will create an intimate training atmosphere that maximizes knowledge transfer to enhance the talent within your organization. Customization: We realize that not all obstacles can be overcome by applying an “off-the-shelf” solution. While many training providers will offer you some variation of their standard training, The Performance Institute’s subject matter experts will work with you and your team to examine your programs and determine your exact areas of need. The identification of real life examples will create a learning atmosphere that resonates with participants while at the same time providing immediate return on your training investment. Using interactive exercises that employ actual projects or scenarios from your organization, instructors can address specific challenges and align the curriculum of each session to your objectives. While the majority of on-site trainings are focused on smaller groups, The Performance Institute also has the ability to accommodate organization-wide training initiatives. Utilizing multiple instructors, the Institute has the capacity to deliver courses to groups of up to 300 participants per day. Areas of Expertise: On-site delivery of single courses, certification programs and entire packages of specialized courses are available in the following areas: • Strategic Planning • Contracting • Performance Measurement • Performance Reporting • Project Management • Program Evaluation • Lean Six Sigma • Administrative Management • Workforce Management • Change Management • Budgeting and Forecasting • Balanced Scorecard For more information about in-house training and certification options, please contact Jennifer Mueller at 202-739-9619 or email her at Jennifer.Mueller@PerformanceInstitute.org Sponsorship Opportunities: As a conference and training provider, The Performance Institute is an expert in bringing together leaders to share and discuss best practices and innovations. We connect decision-makers with respected solution providers. The Institute offers four different pre-designed sponsorship packages: • Event Co-Sponsor • Luncheon Sponsor • Session Sponsor • Exhibit Booth Sponsor For more information on sponsorships or to get started, contact Meredith Mason at 202-739-9707 or email her at Meredith.Mason@PerformanceInstitute.org 6 PerformanceInstitute.org
  • 7. 2010 PROJECT MANAGEMENT OFFICE SUMMIT Venue & Hotel Quality Assurance: Venue and Hotel: The Performance Institute strives to provide you with the most The 2010 Project Management Office Summit will be productive and effective educational experience possible. If after held at The Hilton Suites Chicago, Magnificent Mile, completing the course you feel there is some way we can improve, where a limited number of rooms have been reserved please write your comments on the evaluation form provided upon your arrival. Should you feel dissatisfied with your learning at the discounted rate of $247 until June 20, 2010. experience and wish to request a credit or refund, please submit it in Please contact the hotel at the number provided below writing no later than 10 business days after the end of the training to: to make reservations and be sure to use the group code The Performance Institute to receive the discounted The Performance Institute 805 15th Street, NW, 3rd Floor conference rate. Washington, DC 20005 We will evaluate individual complaints in a context of collective The Hilton Suites Chicago, Magnificent Mile comments from the event. 198 East Delaware Place Chicago, Il 60611 Note: A $399 service fee will be charged on cancellations received 312-664-1100 less than four weeks from the date of the event. A credit memo will also be sent reflective of that amount, which can be used for a future www.chicagomagnificentmile.hilton.com conference. If you do not cancel your registration before the day of the event, you will be charged for the full conference amount. As speakers are confirmed six months before the event, some speaker changes or topic changes may occur in the program. The Institute Tuition & Group Discounts: is not responsible for speaker changes, but will work to ensure a comparable speaker is located to participate in the program. If for any The tuition rate for attending The 2010 Project reason The Institute decides to cancel this conference, The Institute Management Office Summit is as follows: accepts no responsibility for covering airfare, hotel or other costs incurred by registrants, including delegates, sponsors and guests. Offerings Early Bird Government Note: Payment must be secured prior to the conference. If Rate Only Rate payment is not received by the conference start date, a method of payment must be presented at the time of registration in order to Conference Only $899* $999 guarantee your participation at the event. Pre-Conference Workshop A $399 $399 Pre-Conference Workshop B $399 $399 Discounts: • All ‘Early Bird’ Discounts must require payment at time of registra- tion and before the cut-off date in order to receive any discount. * For the Early Bird Rate, register before April 29, 2010. • Any discounts offered whether by The Performance Institute (including team discounts) must also require payment at the time For more information on group discounts for The 2010 Project of registration. Management Office Summit contact David Yerks at 760-637-5045 • All discount offers cannot be combined with any other offer. or email him at David.Yerks@PerformanceInstitute.org • Discounts cannot be applied retroactively. PMI REGISTERED Delivery Method: Group-live The Performance Institute has been reviewed and approved as a provider of project management training by the Project Management Institute. As a EDUCATION Program Level: Basic PMI Registered Education Provider (R.E.P), The Performance Institute has PROVIDER agreed to abide by PMI established quality assurance criteria. “PMI” and Prerequisites: None the PMI logo are service and trademarks registered in the United States and Advanced Preparation: None other nations; “PMP” is a certification mark registered in the United States and other nations; “PMBOK” and “CAPM” are trademarks registered in the PDU Credits: Earn Up to 18 PDUs: United States and other nations by the Project Management Institute, Inc., Conference=12, Pre-Conference Workshop=6 which is not affiliated with The The Performance Institute. PerformanceInstitute.org 7
  • 8. 2010 PROJECT MANAGEMENT OFFICE SUMMIT Registration Form Call Fax this Form to Visit 877-992-9521 866-234-0680 www.PerformanceInstitute.org Registration Form Yes! Register me for The 2010 Project Management Office Summit Conference Only Pre-Conference Workshop A Pre-Conference Workshop B Please call me. I am interested in a special group discount for my team Delegate Information Name Title Organization Dept. Address City State Zip Telephone Fax Email Payment Information Check Purchase Order/Training Form Credit Card Credit Card Number Expiration Date Verification no. Name on Card Billing Address Please make checks payable to: The Performance Institute CANCELLATION POLICY: The Performance Institute will provide a full refund less a $399 administration fee for cancellations requested four weeks prior to the event start date unless cancellation occurs within two weeks prior to the event start date. If a cancellation is requested less than two weeks prior to the event start date, no refund will be issued. Registrants who fail to attend and do not cancel prior to the event will be charged the entire registration fee. All cancellations must be requested through the cancellation link found in your attendance confirmation email. Please note that cancellation is not final until you receive a cancellation confirmation email. I have read and accepted the Cancellation Policy above. ACKNOWLEDGED AND AGREED By: ______________________________________________________________________________________________ Date: _______________________________________ Priority Code: T350-WEB
  • 9. 2010 PROJECT MANAGEMENT OFFICE SUMMIT Conference Notes _________________________________________________________ _________________________________________________________ __________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ __________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ __________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ __________________________________________________________ __________________________________________________________ _________________________________________________________ __________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ __________________________________________________________ __________________________________________________________ _________________________________________________________ __________________________________________________________ __________________________________________________________ _________________________________________________________ __________________________________________________________ _________________________________________________________ __________________________________________________________ _________________________________________________________ _________________________________________________________ __________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ __________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ __________________________________________________________ _________________________________________________________ _________________________________________________________ PerformanceInstitute.org 9
  • 10. About the Performance Institute Called “the leading think tank in performance measurement for government” on OMB’s ExpectMore. gov, The Performance Institute has been a leader in Performance Management training and policy since the 2000 administration transition. As part of the Government Performance Coalition, a group of good government organizations, the Institute worked in 2000 to deliver recommendations to the then new administration on what would become the President’s Management Agenda. In 2009, the Institute is leading Innovations in Government: From Transition to Transformation, or InnoGOV.org, a collection of forums, research and recommendations to bring insight and transformation to the federal government. The goal of InnoGOV.org is to centralize the importance of performance, accountability and transparency in government and to disseminate the leading best practices to government managers. The Performance Institute has published several research reports regarding performance management initiatives The Performance Institute and trains over 10,000 government managers per year on 805 15th Street, NW, 3rd Floor performance-based topics. Dedicated to improving citizen Washington, DC 20005 services and taxpayer transparency, the Institute uses a Ph: 877-992-9521 Fax: 866-234-0680 best-practices foundation to deliver the most effective and www.PerformanceInstitute.org tested methodologies for improving performance.