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Don’t Ask How High,!
     Always Go the Limit! "

Performance-based plans are here to stay. "
  Learn how to implement, manage and
communicate these plans in the real world."
Presenters"
Peter Djokovich - Strategix 20/20!
  Pdjokovich@strategixperformance.com"
  801-363-7267"
Karen Needham, ISP Advisors!
  Karen.needham@ispadvisors.com"
  603-887-7650"
Dan Walter, Performensation!
  dwalter@performensation.com"
  917-734-4649"
Overview"
•! Performance-based plans are no longer only for the Top
   5 executives. "
•! Even before the crash of the market companies were
   increasingly turning to performance shares and units,
   premium-priced options and other pay-for-performance
   models to help drive corporate performance and justify
   better than average compensation. "
•! The market downturn has added a new push for these
   types of programs and equity compensation
   professionals will be asked to do more than ever before."
“If you can measure that of which you speak and can
  express it by a number, you know something of your
subject; but if you cannot measure it, your knowledge is
                meager and unsatisfactory."
                     ~LORD KELVIN

              Or, in today’s vernacular

          "What gets measured , gets done ."
                   ~TOM PETERS
Does Paying for Performance Work?"
•! Performance works when goals are:"
   –! Relevant"
   –! Understood"
   –! Objective"
•! Redefining “performance”"
   –! Too often based on luck, not science"
   –! Imprecise and clumsy goals can work too well or not at
      all"
•! Performance programs should drive goals, before
   rewarding them"
   –! Results-only goals can lead to manipulation or failure"
Long-Term Success

         TSR        EPS    Share Price

               Dividends

Market Conditions           Debt Control

         Revenue Growth          Tax Management

   EBITDA                          Risk Profile
                Cost Reduction
  Legacy Client Growth      Customer Satisfaction

         New Products
                     New Clients




                    Mission
      Strategy               Culture
Designing and Shaping Your Plan"
•! How to shape a plan"
     –! Successful performance programs are about details and
        nuances"
     –! You must understand your data and direction"
     –! KPIs, metrics and measurements"
     –! Internal struggles during plan creation"
•!   Motivation factors"
•!   Administrative Simplicity"
•!   Performance drivers versus performance results"
•!   Absolute, Almost and Never"
•!   Engagement Factors"
•!   What Versus How"
11 types of performance-based equity"
1.! Performance Awarded Shares"
2.! Performance Awarded Units"
3.! Performance Leveraged Units"
4.! Performance Earned Units"
5.! Performance Accelerated Units"
6.! Performance Priced Units"
7.! Indexed Options"
8.! Performance Granted Options"
9.! Performance Accelerated Options"
10.!Premium Priced Options"
11.!Performance Earned Options"
Common KPI for Equity"
•!   Relative TSR"
•!   Revenue Growth"
•!   Operating Income"
•!   Share Price"
•!   Net Income"
•!   EBITDA - (Earnings Before Interest, Taxes, Depreciation and Amortization)"
•!   EBIT (Earnings Before Interest and Taxes) "
•!   Turnover/Retention"
•!   Reduced Expense (usually for large companies)"
•!   ROI (Return on Investment) (usually for small companies)"
•!   Reduced Risk Profile (recent addition to the mix)"
•!   Other "
     –!   reserve of outstanding inventory"
     –!   customer satisfaction rating"
     –!   project delivery "
     –!   annual review score"
Historic Pitfalls and Issues"
•! Too many metrics, too complex"
•! Multiple year metrics in non-mature or
   unpredictable companies"
•! “Guaranteed” metrics in mature, predictable
   companies"
•! Acquisitions or divestitures (internal and peers)"
•! Variable Accounting"
•! Limited Administration, Communication and
   Reporting tools"
•! Poorly communicated and understood,
   (especially in the period between award and
   measurement date)"
Ways to “Game the Plan”"
•! Sand bag numbers for easy targets"
•! Make award subject to Board approval"
•! Reset targets if necessary"
•! Forgive missed goals and allow for re-
   measurement"
•! Set metrics off industry standards instead of
   company-specific goals"
So, you just got a new plan, what now?"
•! Support via your stock administration software
   or provider"
•! Handling the stuff that just doesn’t fit anywhere"
•! Creating a list of priorities"
   –!   Do immediately"
   –!   Get it done soon"
   –!   Get it done someday"
   –!   Nice to have, but is it realistic?"
Communicate before, during and after"
•!   How to summarize complex progress and results"
•!   What to say and what NOT to say"
•!   How to communicate bad news"
•!   Dealing with over-performance (or poorly
     structured plans)"
Managing Performance"
•! Understand your KPI"
   –!   How were they chosen?"
   –!   What are the underlying components?"
   –!   How does a participant impact them?"
   –!   How does the market impact them?"
•! Know where you stand"
   –! Communicate interim performance regularly"
   –! Show trending and historical comparisons"
   –! Communicate what need to be done, rather than just
      what has been done"
•! Focus on percentages and measurement levels
   rather than payout amounts"
•! Use performance programs as the foundation for
   communication, instead of an afterthought"
The Administrative Conundrum"
•! Processes"
   –! How to fit new features and manual processes into
      Sarbanes-Oxley approved processes"
•! Responsibility"
   –! Who is responsible for each piece? Checks an balances.
      From beginning to end"
•! Accountability"
   –! Who can be held accountable if it goes wrong?"
•! Plan Evolution"
   –! Tomorrows plan design in today’s systems"
   –! How to augment the familiar with the unusual"
The Impact of Performance on Admin"
•! Requires systems to be more nimble and flexible"
   –! Lack of fixed dates, fixed prices and fixed numbers of
      shares significantly increases system complexity"
•! Accounting"
   –! Systems are catching up to the most common plan
      designs"
•! Valuation"
   –! Market-based goals require more complex valuation
      that can be automatically offered by software"
   –! Additional cost and timing of using valuation
      professionals as frequently as every quarter"
Decision Makers"
External Parties"
                                                        Shareholders"

                                    Transfer Agents"                     Tax Authorities"




                   Third-party                                                              Accounting
                  Administrators"                                                           Regulators"




      External
                                                                                                     Stock Exchanges"
      Auditors"




Compensation                                             Stock Plan                                         Valuation
 Consultants"                                          Administration"                                      Specialists"
Internal Parties"
Case Study - Plan in Action"
•!   Creating the Plan"
•!   Roll-out and Implementation"
•!   Choosing an administrative solution"
•!   On-going management reporting"
Plan Design in the Real World"
•!   Data Analysis"
•!   Plan Goals"
•!   KPI Selection"
•!   Equity Instrument"
•!   Measurement Creation"
•!   Plan Structure"
•!   Review by External and Internal Stakeholders"
•!   Plan Documentation"
•!   Approval"
•!   Roll-out and Implementation"
        * Note this entire process can take 1- 2 years!
Working with other stakeholders."
•! Accounting Issues"
•! Why the CFO is a believer"
•! How HR can utilize a well-managed program for
   other purposes"
•! Legal"
•! Executive Management"
•! Auditors"
The Future of Performance Equity "
•! Design trends and possible future directions"
   –! March 2009 - Mercer data: 48% of Large and Mid-sized
      companies offer a mix of equity that includes some form
      of performance"
   –! April 2009 - Grant Thornton: 40% of companies plan on
      implementing performance equity in 2009"
•! Where are systems today and where are they
   headed?"
   –! Current stock admin focus is getting accounting correct"
   –! Linked tools for tracking, managing and communicating"
•! Is this just another fad, or will we doing this 10
   years from now?"
   –! The has been very little moving backward in the history
      of equity compensation (unless driven by changes in
      regulations)"
Conclusion"
•! Performance-based equity is the current wave of
   evolution in equity compensation"

•! Your plan must be as unique as your company,
   but still be comparable to your peers"

•! Strong communication is a basic requirement
   rather than a “value-added” feature"

•! Administration and accounting systems are
   improving and even the most complex plans can
   be handled well"
A Few Resources"
•! www.performancemanager.com!

•! www.equitycompensationexperts.groupsite.com!

•! www.performensation.com!

•! www.RelativeTSR.com!

•! Pay for Results"
   –! Mercer, 2009"

•! Pay Without Performance!
   –! Bebchuk and Fried, 2004"

Contact any of the presenters for more information"

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Don't Ask How How High, Always Go the Limit - Performance-based Equity

  • 1. Don’t Ask How High,! Always Go the Limit! " Performance-based plans are here to stay. " Learn how to implement, manage and communicate these plans in the real world."
  • 2. Presenters" Peter Djokovich - Strategix 20/20! Pdjokovich@strategixperformance.com" 801-363-7267" Karen Needham, ISP Advisors! Karen.needham@ispadvisors.com" 603-887-7650" Dan Walter, Performensation! dwalter@performensation.com" 917-734-4649"
  • 3. Overview" •! Performance-based plans are no longer only for the Top 5 executives. " •! Even before the crash of the market companies were increasingly turning to performance shares and units, premium-priced options and other pay-for-performance models to help drive corporate performance and justify better than average compensation. " •! The market downturn has added a new push for these types of programs and equity compensation professionals will be asked to do more than ever before."
  • 4. “If you can measure that of which you speak and can express it by a number, you know something of your subject; but if you cannot measure it, your knowledge is meager and unsatisfactory." ~LORD KELVIN Or, in today’s vernacular "What gets measured , gets done ." ~TOM PETERS
  • 5. Does Paying for Performance Work?" •! Performance works when goals are:" –! Relevant" –! Understood" –! Objective" •! Redefining “performance”" –! Too often based on luck, not science" –! Imprecise and clumsy goals can work too well or not at all" •! Performance programs should drive goals, before rewarding them" –! Results-only goals can lead to manipulation or failure"
  • 6. Long-Term Success TSR EPS Share Price Dividends Market Conditions Debt Control Revenue Growth Tax Management EBITDA Risk Profile Cost Reduction Legacy Client Growth Customer Satisfaction New Products New Clients Mission Strategy Culture
  • 7. Designing and Shaping Your Plan" •! How to shape a plan" –! Successful performance programs are about details and nuances" –! You must understand your data and direction" –! KPIs, metrics and measurements" –! Internal struggles during plan creation" •! Motivation factors" •! Administrative Simplicity" •! Performance drivers versus performance results" •! Absolute, Almost and Never" •! Engagement Factors" •! What Versus How"
  • 8. 11 types of performance-based equity" 1.! Performance Awarded Shares" 2.! Performance Awarded Units" 3.! Performance Leveraged Units" 4.! Performance Earned Units" 5.! Performance Accelerated Units" 6.! Performance Priced Units" 7.! Indexed Options" 8.! Performance Granted Options" 9.! Performance Accelerated Options" 10.!Premium Priced Options" 11.!Performance Earned Options"
  • 9. Common KPI for Equity" •! Relative TSR" •! Revenue Growth" •! Operating Income" •! Share Price" •! Net Income" •! EBITDA - (Earnings Before Interest, Taxes, Depreciation and Amortization)" •! EBIT (Earnings Before Interest and Taxes) " •! Turnover/Retention" •! Reduced Expense (usually for large companies)" •! ROI (Return on Investment) (usually for small companies)" •! Reduced Risk Profile (recent addition to the mix)" •! Other " –! reserve of outstanding inventory" –! customer satisfaction rating" –! project delivery " –! annual review score"
  • 10. Historic Pitfalls and Issues" •! Too many metrics, too complex" •! Multiple year metrics in non-mature or unpredictable companies" •! “Guaranteed” metrics in mature, predictable companies" •! Acquisitions or divestitures (internal and peers)" •! Variable Accounting" •! Limited Administration, Communication and Reporting tools" •! Poorly communicated and understood, (especially in the period between award and measurement date)"
  • 11. Ways to “Game the Plan”" •! Sand bag numbers for easy targets" •! Make award subject to Board approval" •! Reset targets if necessary" •! Forgive missed goals and allow for re- measurement" •! Set metrics off industry standards instead of company-specific goals"
  • 12. So, you just got a new plan, what now?" •! Support via your stock administration software or provider" •! Handling the stuff that just doesn’t fit anywhere" •! Creating a list of priorities" –! Do immediately" –! Get it done soon" –! Get it done someday" –! Nice to have, but is it realistic?"
  • 13. Communicate before, during and after" •! How to summarize complex progress and results" •! What to say and what NOT to say" •! How to communicate bad news" •! Dealing with over-performance (or poorly structured plans)"
  • 14. Managing Performance" •! Understand your KPI" –! How were they chosen?" –! What are the underlying components?" –! How does a participant impact them?" –! How does the market impact them?" •! Know where you stand" –! Communicate interim performance regularly" –! Show trending and historical comparisons" –! Communicate what need to be done, rather than just what has been done" •! Focus on percentages and measurement levels rather than payout amounts" •! Use performance programs as the foundation for communication, instead of an afterthought"
  • 15. The Administrative Conundrum" •! Processes" –! How to fit new features and manual processes into Sarbanes-Oxley approved processes" •! Responsibility" –! Who is responsible for each piece? Checks an balances. From beginning to end" •! Accountability" –! Who can be held accountable if it goes wrong?" •! Plan Evolution" –! Tomorrows plan design in today’s systems" –! How to augment the familiar with the unusual"
  • 16. The Impact of Performance on Admin" •! Requires systems to be more nimble and flexible" –! Lack of fixed dates, fixed prices and fixed numbers of shares significantly increases system complexity" •! Accounting" –! Systems are catching up to the most common plan designs" •! Valuation" –! Market-based goals require more complex valuation that can be automatically offered by software" –! Additional cost and timing of using valuation professionals as frequently as every quarter"
  • 18. External Parties" Shareholders" Transfer Agents" Tax Authorities" Third-party Accounting Administrators" Regulators" External Stock Exchanges" Auditors" Compensation Stock Plan Valuation Consultants" Administration" Specialists"
  • 20. Case Study - Plan in Action" •! Creating the Plan" •! Roll-out and Implementation" •! Choosing an administrative solution" •! On-going management reporting"
  • 21. Plan Design in the Real World" •! Data Analysis" •! Plan Goals" •! KPI Selection" •! Equity Instrument" •! Measurement Creation" •! Plan Structure" •! Review by External and Internal Stakeholders" •! Plan Documentation" •! Approval" •! Roll-out and Implementation" * Note this entire process can take 1- 2 years!
  • 22. Working with other stakeholders." •! Accounting Issues" •! Why the CFO is a believer" •! How HR can utilize a well-managed program for other purposes" •! Legal" •! Executive Management" •! Auditors"
  • 23. The Future of Performance Equity " •! Design trends and possible future directions" –! March 2009 - Mercer data: 48% of Large and Mid-sized companies offer a mix of equity that includes some form of performance" –! April 2009 - Grant Thornton: 40% of companies plan on implementing performance equity in 2009" •! Where are systems today and where are they headed?" –! Current stock admin focus is getting accounting correct" –! Linked tools for tracking, managing and communicating" •! Is this just another fad, or will we doing this 10 years from now?" –! The has been very little moving backward in the history of equity compensation (unless driven by changes in regulations)"
  • 24. Conclusion" •! Performance-based equity is the current wave of evolution in equity compensation" •! Your plan must be as unique as your company, but still be comparable to your peers" •! Strong communication is a basic requirement rather than a “value-added” feature" •! Administration and accounting systems are improving and even the most complex plans can be handled well"
  • 25. A Few Resources" •! www.performancemanager.com! •! www.equitycompensationexperts.groupsite.com! •! www.performensation.com! •! www.RelativeTSR.com! •! Pay for Results" –! Mercer, 2009" •! Pay Without Performance! –! Bebchuk and Fried, 2004" Contact any of the presenters for more information"