Our proactive approach means we will work with third party suppliers to support, resolving and implement your IT needs. More information to visit this website : http://www.perpetualit.co.uk

1. PERPETUAL IT
Let us help you realise
the benefits of being
in a cloud.
www.perpetualit.co.uk

2. About Us
Our mission is to deliver high-quality technology solutions that enable companies to meet their business
goals more effectively.
Our service combines technical expertise with practical business sense and experience to create high quality,
integrated solutions.
What makes us different is that we aim to develop genuine partnerships with our customers. We strive
to understand their business priorities, take ownership of projects and provide expert, independent advice to
deliver optimum solutions.
Our customers choose us because of:
• our expertise – we are able to offer all elements of a complete ICT service.
• our people – are a dedicated team of fully qualified service desk engineers, supported by highly qualified Field
Engineers.
• our ownership – we want our customers business to thrive and grow and we are here to help make that happen
• our flexibility – engineers site visits are scheduled to the convenience of our customers and not the other way
round.
• our personal service – we like to think of ourselves as the IT support department for each individual customer,
not a separate entity.
• our relationship with them – we like to take the time to explain why things happen and what we are doing. We
feel our customers deserve that.
• We are able to remotely access our customers’ machines and servers from our offices to provide quick and
responsive action to resolve the majority of our customers’ problems.
• We schedule regular preventative maintenance service review site visits.
• Above all we realize and recognise that supporting people is just as important as supporting their technologies.
www.perpetualit.co.uk

3. Our Services
www.perpetualit.co.uk

4. It services
www.perpetualit.co.uk
Perpetual IT: London Based IT Company
Perpetual IT are an IT company based in London and specialising in all types of IT
services for medium to large businesses. We have over 15 years experience in the IT
industry and are leaders in our field when it comes to IT support services. With fully
managed services and cloud based solutions Perpetual IT provide a safe and secure way
to effectively run your business IT systems. Information Technology is the process used
to store, retrieve and transmit the data for your company through computers, servers and
networks. With our experience and knowledge in the IT industry we have encountered all
the common problems that companies can face with their computer systems. We have
the ability to act swiftly and resolve most problems promptly and securely.
About Us
Our customers can attest to our IT support services and friendly manner. Being based in
London means that we are always available for our London based clients and our
customer support is part of the reason why we get so much praise from or clients. We
Endeavour to resolve any problems swiftly and ensure a secure system for any sensitive
data and documents that companies need to run an effective business.
If you require any IT support services in the London area please feel free to drop us a line
to discuss any of your requirements and we will be happy to help.

5. Managed IT Services
www.perpetualit.co.uk
Our responsive helpdesk, accessed via a telephone support helpline, offers a single
point of contact for our friendly and experienced IT hardware and software support
engineers. We are Microsoft Certified Partners, Networking Solutions and Small
Business Specialists.
Day-to-day Help Desk activities can include:
new user account set-ups and old user account administration, ie-setting
passwords
logging in locked out users
resolving minor printing and networking issues
identifying possible hardware failure and liaising with warranty suppliers
(where appropriate)
delivering post-sales support
troubleshooting email and ADSL connection issues
supporting remote users
translating error messages
co-ordinating site visits or remote work where required

6. Disaster Recovery
www.perpetualit.co.uk
We offer four managed backup service plans to fit your company’s disaster
recovery needs and budget. Additionally we offer offsite replication, as well as
Full System Recovery in the event of complete server failure.
Shadow Protect
One of the biggest challenges companies face is how to maximize business
continuity and avoid business disruption following a server failure. Our Shadow
Protect Server and Shadow Protect Small Business Server solutions provide fast and
reliable disaster recovery, data protection and system migration capabilities to get
servers online as quickly as possible. while protecting your entire server environment
including its operating system, applications like Microsoft™ Exchange and SQL, and
your data.
Business Continuity with Siris
Your company relies on computer systems to perform many of your business needs,
from creating sales quotes to provisioning orders. Your internal processes are built
around these systems on which your customer and financial data is stored.

7. IT Cloud solutions
www.perpetualit.co.uk
“Cloud computing is Internet-based computing, whereby shared resources,
software, and information are provided to computers and other devices on
demand, like the electricity grid”
Our cloud based computing service differs from traditional hosting in three very
significant ways:
It is available on demand, rather like electricity supplied by the National Grid.
It is flexible – the user can have as much or as little of a service as they want at any
given time.
The service is fully managed by the cloud provider. The consumer needs only a basic
personal computer and reliable Internet access.
Significant innovations in virtualization and distributed computing, as well as
improved access to high-speed and more reliable Internet services have accelerated
interest in cloud computing. At Perpetual IT we believe that no business, be it small
or large, can afford to ignore the huge potential savings in terms of capital outlay and
operational costs that cloud computing brings, particularly in today’s challenging
economy.

8. Desktop
virtualization
www.perpetualit.co.uk
Citrix VDI in a Box (SMB)
Citrix VDI-in-a-Box is an all-in-one desktop virtualization solution (Virtual Desktop
Infrastructure (VDI) ) that runs on off-the-shelf servers to deliver production-ready,
centrally-managed virtual desktops to any user, on any device for less cost than a
computer. VDI-in-a-Box accomplishes this by eliminating expensive shared storage,
high speed interconnects, and infrastructure that traditional VDI requires. VDI-in-a-
Box is a single virtual appliance that provides all of the functionality needed to create
provision, manage, and load balance virtual desktops.
Virtual Computer (SMB)
NXTOP Enterprise is the leading intelligent desktop virtualization solution. It allows
businesses to virtualize desktops at a fraction of the cost of conventional VDI with a
suite of products that makes managing thousands of desktops and laptops as easy
as managing one.

9. Contact us
www.perpetualit.co.uk
Telephone :
0208 684 8683
Email :
sales@perpetualit.co.uk
Address :
Perpetual IT, Grosvenor House, 160 Gillett Road,
Thornton Heath, CR7 8SN

10. Perpetual it
www.perpetualit.co.uk
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