1. Sales Enablement for Tivoli Storage Manager - FastBack Name Tivoli Storage Software [email_address]
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5. Complementing IBM’s flagship Tivoli Storage Manager Enterprise Data Center Mid-Market and Remote Offices Scheduled Protection Continuous Data Protection (CDP) Lowest TCO and ROI for datacenter backup Extensive support for removable media (tape) Broad OS platform support Very large database (VLDB), application and SAP protection Hierarchical storage management Disaster Recovery management Superior scalability TSM FastBack Fast (near-instant) Recovery Deep protection of mission-critical applications Near-zero data loss TSM FastBack Disk-based protection of distributed data Strong Windows, VMWare and Microsoft Exchange capabilities Block-level CDP Simple to set up and use Cost-effective Tivoli Storage Manager File-level CDP for desktops/laptops and mobile workers Together delivering a more complete solution
28. Licensing Examples In this example, only the 3 protected servers would require a TSM FastBack license. The TSM FastBack Repository would be included in the pricing for the Three servers. Exchange SQL File & Print FastBack Repository & BMR TSM FastBack for Microsoft Exchange Protected Servers Branch Office
29. Licensing Examples (cont.) Adding in Disaster Recovery, the 3 protected servers would require a TSM FastBack license. The TSM FastBack Repository would also need a license. The DR-hub would not need a license. DR Site FastBack DR-hub Exchange SQL File & Print FastBack Repository & BMR TSM FastBack for Microsoft Exchange Protected Servers Branch Office
30. Licensing Examples (cont.) Single File & Print Server FastBack Repository & BMR TSM FastBack for Microsoft Exchange Protected Server Branch Office For best protection, a single file server in a branch office would be protected with a local TSM FastBack Repository With DR enabled back to a DR site. This price would then Reflect 2 protected servers; the file server & the TSM FastBack Server. DR Site Fastback DR-hub
31. Licensing Examples (cont.) Single File & Print Server FastBack Repository TSM FastBack for Microsoft Exchange Protected Server Branch Office However, some customers may feel the expense of the extra Server hardware is prohibitive. It is possible to run TSM FastBack on the existing server. This would then be priced with a Single server license. This would limit BMR capabilities at the Branch office site as there would be no TSM FastBack server to provide the backup snapshot. BMR could be done from the DR site. DR Site FastBack DR-hub
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34. Example 1 – Total Cost $6,600 Note: Assumes all systems are Intel Xeon cores and therefore require 50 PVUs per core
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36. Example 2 – Total Cost $8,800 Note: Assumes all systems are Intel Xeon cores and therefore require 50 PVUs per core
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38. Example 3 – Total Cost $10,200 Note: Assumes all systems are Intel Xeon cores and therefore require 50 PVUs per core
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40. Example 4 – Total Cost $12,400 Note: Assumes all systems are Intel Xeon cores and therefore require 50 PVUs per core
48. Business Impact of Xpress Restore and XRDR Optimal Performance = Huge $$$ Savings Comparisons between traditional tape backup and FastBack: Measurements taken by a real customer in their environment Description Tape FastBack Comments Backup File/Print Server 16 hours 3 minutes Increased frequency from 1/wk to 6/day Backup E-Mail Server 46 hours 2 minutes Increased frequency from 1/wk to 8/day Recover SQL Table/Record Impossible 5 minutes Recover Individual E-Mail Impossible 5 minutes Same for calendars, contacts, tasks, etc. Restore a File Server Volume 10-16 hrs. 6-10 min. Restore SQL Server Volume 20-30 hrs. 6-10 min.
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51. Sales and Business Partner-Focused Enablement IBM - http://w3-103.ibm.com/software/xl/portal/viewcontent?type=doc&srcID=CGSK&docID=H793621Y09977P99 Partners – http://www-304.ibm.com/jct09002c/partnerworld/wps/servlet/ContentHandler/H793621Y09977P99?pageId=pw.sellingresources ** IBM Internal only
So what customer challenges do the FilesX products help us address? When we look at the different causes of data loss today, it’s easy to see information can become lost or corrupted very easily. Traditionally, we have only looked at things like hardware failure and disasters. However, up to 79% of data loss can be from Human Error, Software Corruption & virus attacks. Data loss can happen at ANY time. As data storage has grown, traditional methods of back up have taken longer and longer. In fact, many back up windows may not be able to be completed overnight. Having non-technical staff managing remote office tapes can also be a challenge. FilesX allows users to set policies and procedures to run backups with no intervention by local staff. FilesX can eliminate the need to manage tapes remotely by using disk 2 disk backup and restore. FilesX allows users to mount a backup image as a drive letter and use drag and drop restore of those files back to the users system. End users can restore any deleted files or folders without IT involvement. From a central site, IT can replace application files that have become corrupt or attacked by virus. If there is a hardware failure like a disk or system crash, FilesX allows a new system to be rebuilt for Business Continuance either to a new hardware environment or to a virtual machine. With the Disaster Recovery capabilities, our customers can have both local or centrally managed DR sites for fast restore and limited downtime. The data that is sent to the DR sites is always secure.
This could be thought of as a quick elevator value proposition. It’s designed to tell the quick hit values of FilesX in 15-30 seconds.
Objective of Slide Outline how IBM can leverage its strength in TSM to participate in the emerging customer opportunities Speaking points TSM is strong today as a legacy backup tool for data center environments Moving upward to CDP is about providing a disruptive technology – e.g. disk-based, faster recovery times, business continuity by minimizing data loss, application awareness, etc. Moving Left to Right is about consolidating to a single enterprise-wide tool for DC and ROBOs and about Automating tasks in ROBOs that don’t have the skills or processes to execute a disciplined data governance strategy for the growing amount of data and regulations customers are facing FilesX extends the capabilities of TSM. FilesX enhances and simplifies the capabilities we now have and makes for an easier inroad to the Mid-Market.
TSM FastBack A comprehensive, next-generation data protection solution with a front-end policy engine that balances recovery objectives with the costs of storage & bandwidth on a per-application basis Disk-based, block-level, incremental-forever technology provides superior protection with almost no impact on production servers Instantly recover any data, from any point-in-time, anywhere in the environment, no matter what happens Policy-based “Selective Replication” for off-site recovery Highly-efficient use of WAN and storage resources TSM FastBack for Microsoft Exchange Instantly recover any e-mail object: message, attachment, calendar entry, contact, tasks, notes TSM FastBack for Bare Machine Recovery Restore the OS volume on dissimilar hardware in < 1 hour Great tool for cost-effective Business Continuance and server migrations TSM FastBack offerings can be purchased today. Client Value: Continuous data protection of applications and data…satisfying even the most rigorous Recovery Point Objectives Reduced downtime and improved employee productivity with granular and immediate recovery of mission critical applications including MS Exchange Simplified data protection for applications regardless of where they reside…small businesses, remote branch offices or the enterprise . Continuous data protection of applications and data…satisfying even the most rigorous Recovery Point Objectives Reduced downtime and improved employee productivity with granular and immediate recovery of mission critical applications including MS Exchange Simplified data protection for applications regardless of where they reside…small businesses, remote branch offices or the enterprise .
Advanced Recovery for Microsoft Exchange® Using traditional backup technologies such as backup to tape can present big challenges when trying to protect and recover mission critical applications such as Microsoft Exchange. Recovering anything requires hours of sorting through backup tapes, loading them in the correct order, copying the data and then figuring out exactly what you're looking for. Most IT organizations reject requests to recover individual messages (depending on who's asking) due to the time and skill needed. FilesX TSM FastBack for Microsoft Exchange 2007 is a next generation solution to this problem. As an optional add-on to TSM FastBack(R), which provides non-disruptive block-based protection on a policy basis, or used as a stand-alone utility, TSM FastBack for Microsoft Exchange 2007 allows administrators and users to easily and quickly recover any Exchange object: E-mail message and/or attachment Contact list Calendars Tasks Journal entries Entire folders and EDBs TSM FastBack for Microsoft Exchange 2007 includes an intuitive Windows-style GUI that allows administrators to view the contents of any Microsoft Exchange 5.5, 2000, 2003 or 2007 databases (EDBs). TSM FastBack for Microsoft Exchange 2007 is also capable of opening and recovering granular data objects from corrupted EDBs. Exchange objects can be restored directly to an Exchange Server or sent via SMTP to a user-defined destination. TSM FastBack for Microsoft Exchange 2007 is integrated with Active Directory and Exchange Server security to limit access to only authorized users at both the backup and restore systems.
The purpose of this slide is to emphasize how FilesX can save SMB customers both time and money while also improving their business continuity posture. The elimination of tape in the robo saves money through less labor cost as well as elimination of the cost of tape (small). The biggest benefit however is the improved administration. The customer also gains an improved DR position with the ability to replicate his remote offices to a separate location. Prior to this the tapes were stored at someone’s home or typically left in a desk in the same building, providing no real DR benefit
Instant Restore is a patented technology from FilesX. In this scenario, we have a customer who’s Exchange server goes down at 9pm before a 12AM deadline. With traditional backup and restore programs, it could hours to restore the server. And this could cause our customer to miss their deadlines and face any number of liabilities. However, with FilesX, we can restore the server much quicker; even if we have to rebuild the entire machine. If we are going to restore to a new machine, we can use TSM FastBack BMR to rebuild the OS even on dissimilar hardware or to a virtual machine. We could even build a new server that would be shipped out to the site at a later date. The administrator could also quickly bring a “hot spare” server into service in a matter of minutes. Once the server is running, now Instant Restore can come into play. The allows the administrator to mount the Exchange backup volume to the server in a matter of a few minutes. The data is available to be read right away while the restore is still in process in background putting the data back on the Exchange server.
E-mail is now a mission critical business application for most companies. And it is becoming a support nightmare. Any number of issues can cause a users mailbox to become corrupt… most commonly .. The user deleting critical business information by mistake. One of the challenges is that e-mail data has grown very large. The backup window for e-mail continues to expand. Backups are only being done in off peak hours. If a piece of business critical data arrives before that backup and is then lost, there is no recovery. FilesX TSM FastBack CDP with it’s Incremental Forever, CDP & Snapshot features allows administrators to backup data more often… even continuously. Many FilesX customers are backing up their mail server 6 to 10 times a day! Now that the data is backed up more often, recovering e-mail & calendar data is much more current. With FilesX E TSM FastBack for Microsoft Exchange , the administrator can restore individual mailboxes or even individual items within the e-mail like messages, contacts, calendar items and attachments. Easy to use “Point & Click” interface for E TSM FastBack for Microsoft Exchange makes restoring the individual items a breeze.
One of the challenges of managing remote offices is they can go off and solve challenges on their own. Because of that, companies wind up with all kinds of different systems across multiple branches. As we look to start consolidating the backup information, we wind up with very little integration. There are no standard interfaces. We have to maintain training and education on a wide number of different systems. In short, it become extremely difficult to manage. FilesX gives us a consolidate view of our remote offices. Administrators can set policy from a central site which can be used across remote branches. Leveraging disk-disk capabilities, we can eliminate the drudgery of tape management at the remote sites. The local copies of the backup information are maintained so backup and restore is quick and efficient. Backup windows are measured in minutes instead of hours. Disaster Recovery can be implemented at local, central and offsite locations. If there is still a requirement to send tapes to off site storage, FilesX integrates with TSM to provide disk to disk to tape functionality. Once the FilesX data is in TSM, we can take advantage of all of TSM’s Archive capabilities as well as SSAM & the DR550.