Where to find informations and support for WebSphere Portal.

1. Information resources – IBM WebSphere Portal Where to find informations and support Petr Kunc, petr_kunc@cz.ibm.com

3. I WANT TO KNOW SOMETHING

4. Documentation http ://www.ibm.com/developerworks/websphere/zones/portal/proddoc.html

5. Redbooks http ://www.redbooks.ibm.com

6. WebSphere Portal Zone http:// www.ibm.com/developerworks/websphere/zones/portal/

7. Technical articles http ://www.ibm.com/developerworks/views/websphere/libraryview.jsp?product_by=WebSphere%20Portal

8. Portal Wiki http ://www.lotus.com/ldd/portalwiki.nsf

9. Discussion http ://www.ibm.com/developerworks/forums/forum.jspa?forumID=168

10. RSS channels, E-mail notification http:// www.ibm.com/developerworks/websphere/support/

11. Education http ://www-304.ibm.com/jct03001c/services/learning/ites.wss/cz/cs?pageType=course_list&subChapter=9767&subChapterInd=S&subChapterName=WebSphere+Portal&chapter=5879&chapterName=WebSphere+Software

12. Certification http ://www-03.ibm.com/certify/certs/lt_index.shtml

13. I WANT TO FIND SOMETHING

14. Download http ://www-01.ibm.com/software/genservers/portal/support/download.html

15. IBM Fix Central http:// www.ibm.com/support/fixcentral/

16. IBM Support Toolbar http:// www.ibm.com/software/support/toolbar/

17. IBM Support Portal http:// www.ibm.com/support/entry/portal/

18. I WANT TO SOLVE SOMETHING http ://www.google.com

19. Google http ://www.google.com

20. Open Service Request (SR) – report a problem http ://www.ibm.com/software/support/probsub.html

21. IBM Support Handbook (how IBM Support works) http ://www14.software.ibm.com/webapp/set2/sas/f/handbook/home.html

22. IBM Support Assistant http:// www.ibm.com/software/support/isa/

23. IBM Support Assistant – data collection http:// www.ibm.com/software/support/isa/