Ae bc ppt09

Recap
1© Aptech Training Ltd. FZE
Recap
In the previous lesson you learnt to:
• Ask to speak to someone, leave a message, make an appointment
and cancel an appointment on the telephone
• Practise the pronunciation of telephoning phrasal verbs and
expressions
For Aptech Centre Use Only

Team Dynamics

At the end of this lesson you will be able to:
• Explain the importance of team work to an organisation
• Discuss some of the issues involved in team building
• Identify the points of view of speakers in an authentic
discussion
• Identify and use non-defining relative clauses
Learning Objectives

Speaking Skills
Discussion
• Do you enjoy working as part of a group or team?
• Tell your group members about a team you have been a part of (it could be a
sports team or a team at college or your workplace).
• What did your team achieve together?
• What was your role in and contribution to the team?
• What did other members bring to the team?
• How did your different strengths complement each other?

Match the beginning (Column A) and the end (Column B) of famous sayings on
teamwork.
Slogans
Column A Column B
1. Together a. ...but as a team we are invincible.
2. Together divides the task b. ...never stop learning.
3. There is no “I” c. ...for not being perfect.
4. We may be strong as individuals, d. ...and multiplies the success.
5. In this job you e. ...we can.
6. A stitch in time f. ...the greater the challenge.
7. Talent wins Games, g. ...in teamwork.
8. There is no excuse h. ...we will do it.
9. The greater the problem i. ...saves nine.
10. If it can be done j. ...teamwork wins Championships.For Aptech Centre Use Only

Answers
Slogans
Column A Column B
1. Together e. ...we can.
2. Together divides the task d. ...and multiplies the success.
3. There is no “I” g. ...in teamwork.
4. We may be strong as individuals, a. ...but as a team we are invincible.
5. In this job you b. ...never stop learning.
6. A stitch in time i. ...saves nine.
7. Talent wins Games, j. ...teamwork wins Championships.
8. There is no excuse c. ...for not being perfect.
9. The greater the problem f. ...the greater the challenge.
10. If it can be done h. ...we will do it.For Aptech Centre Use Only

Reading Skills
Reading: Team-Building Skills
Pre-Reading Task
Discuss these questions with your group.
• Have you ever had to lead a team?
• Have you been a member of a team with a leader you
admired?
• What skills do you think you need to build a team?
• What are the advantages of teambuilding?
Read the text in the LG and see if any of your ideas
were mentioned.

Reading Skills
Vocabulary
Find the words in bold which are similar to the given words.
A B
a. empathising
b. united
c. alike
d. productive
e. base
f. important
g. connects
h. allegiance
i. attitudes
j. integratedFor Aptech Centre Use Only

Reading Skills
Vocabulary
Answers
A B
a. empathising understanding
b. united cohesive
c. alike equal
d. productive prolific
e. base foundation
f. important pivotal
g. connects bridges
h. allegiance commitment
i. attitudes mindsets
j. integrated holisticFor Aptech Centre Use Only

Reading Skills
Comprehension
True (T) or False (F)
According to the text…
1. Only team goals are achieved by teambuilding
2. Teambuilding increases members’ devotion to the organisation
3. Management is not essential to teambuilding
4. It is relatively easy to lead a team
5. A team leader has to balance the needs of individuals, the group and the
organisation
6. Having a well organised team will not affect the amount of work completed
7. The text is 100% positive about teamwork

Reading Skills
Comprehension
Answers
1. Only team goals are achieved by teambuilding
2. Teambuilding increases members’ devotion to the organisation
3. Management is not essential to teambuilding
4. It is relatively easy to lead a team
5. A team leader has to balance the needs of individuals, the group and the
organisation
6. Having a well organised team will not affect the amount of work completed
7. The text is 100% positive about teamwork
True
True
True
False
False
False
False

This is an example of a completely one-sided text.
• What is wrong with the texts view?
• Can a group of individuals always be formed
into a successful and cohesive team?
• What barriers exist which can prevent this
from happening?
Critical Thinking

Grammar
Grammar
Non-defining relative clauses
In the previous units we looked at defining relative clauses. We saw that they
define the noun which the relative clause provides more information about.
She is the girl who lives next door to me.
What can you remember about the grammatical rules for using defining
relative clauses?

Grammar
It bridges communication gaps and builds relationships among associates,
which helps build greater monetary, cultural and social values for the
organisation.
• The clause before the relative clause is complete and does not need the relative
clause (i.e. it is non-defining)
• There is a comma before the relative clause
• ‘Which’ cannot be replaced by ‘that’ (who is possible for people)
• The relative pronoun cannot be omitted

Grammar
Now look at an example in which the subject is a person:
Aishwarya Rai, who was born in 1973, won Miss World in 1994.
This is a non-defining relative clause. The information in the relative clause is not
essential to the sentence: Aishwarya Rai won Miss World in 1994 is also possible.
Non-defining relative clauses often start with the names of people or places; because
they are named, they don’t need to be defined.

Put commas where they are needed in the following non-defining relative
clauses.
1. I am currently living in Hendon which is in the London borough of Barnet.
2. Group work is compulsory in UK universities nowadays which I believe is a good
thing.
3. I would like to introduce you to Teresa Waters who works in our Paris office.
4. The London Eye which is a huge Ferris wheel was opened in March 2000.
5. Simon Cowell whose first child was born in February 2014 is most famous as a
judge on the X factor.
Exercise

Answers
1. I am currently living in Hendon, which is in the London borough of Barnet.
2. Group work is compulsory in UK universities nowadays, which I believe is a good
thing.
3. I would like to introduce you to Teresa Waters, who works in our Paris office.
4. The London Eye, which is a huge Ferris wheel, was opened in March 2000.
5. Simon Cowell, whose first child was born in February 2014, is most famous as a
judge on the X factor.
Exercise

Make up your own non-defining relative clauses to fit in these sentences.
1. Sachin Tendulkar, ________________________, was the first person to get 10,000 runs
in one day cricket.
2. Cultural sensitivity is very important in business nowadays,
_________________________________________________________.
3. My new apartment, ____________________________, has a nice view of the river.
4. The CEO of our company, _____________________________, founded the company in
1951.
5. Anil Singh, _______________________________________, is visiting from our Delhi
office.
Exercise

Answers
1. Sachin Tendulkar, ________________________, was the first person to get 10,000 runs
in one day cricket.
2. Cultural sensitivity is very important in business nowadays,
_________________________________________________________.
3. My new apartment, ____________________________, has a nice view of the river.
4. The CEO of our company, _____________________________, founded the company in
1951.
5. Anil Singh, _______________________________________, is visiting from our Delhi
office.
Exercise
who is India’s top player
which means it’s important for employees to have the relevant skills
which my parents bought for me
who is a well-known businessman
who wrote the paper on increasing productivity

Listening Skills
Pre-Listening Task
You will hear three colleagues talking about team working. Before you listen,
check if you know the meanings of these words that they use.
Use the traffic light system.
I know this word
I have heard this word but am not sure about it
I don’t know this word
Listening

Listening Skills
Pre-Listening Task
Use the traffic light system.
• assimilate/blend in
• make the transition
• exert their authority
• collaborate
• splinter off
• collaborative approach
• fracture
• bond as a team
• mediate a resolution
Listening

Listening Skills
There are 3 speakers, 1 man and 2 women, who all come from Sussex, in the south
of England and work for Middlesex University.
• Claire (introduces the discussion)
• Lea (answers the first question)
• Chris (the man)
Listening Task

Listening Skills
These opinions are expressed by one of the speakers. Which one? Write C (Claire),
L (Lea) or Ch (Chris)
1. New team members have to blend in or assimilate.
2. Managers have to assert their authority over the team.
3. People might splinter off without good leadership but all members should have
input.
4. Everyone in the team the speakers worked in had more or less equal input.
5. Communication is easier in smaller teams.
6. It is better if team members meet face to face as well as using email.
7. Meetings should be short, to the point, clear, regular and organised.
8. It is good if teams have a chance to meet outside work and get to know each other
as people.
9. A personal connection is good if you need to resolve issues as a team.
Listening Task

Listening Skills
Answers
1. New team members have to blend in or assimilate.
2. Managers have to assert their authority over the team.
3. People might splinter off without good leadership but all members should have
input.
4. Everyone in the team the speakers worked in had more or less equal input.
5. Communication is easier in smaller teams.
6. It is better if team members meet face to face as well as using email.
7. Meetings should be short, to the point, clear, regular and organised.
8. It is good if teams have a chance to meet outside work and get to know each other
as people.
9. A personal connection is good if you need to resolve issues as a team.
Listening Task
L
L
L
L
L
Ch
Ch
C
C

• Did you find the listening task easy
or difficult?
• What made it easy or difficult?
Post Listening Evaluation

Test Your Knowledge
Statements Answers
1 Team building helps you know a company’s vision.
2
The most important part of team building is having shared
goals.
3 There is no recognition of one’s efforts in a team.
4
Team building helps to motivate team and brings positive
results in difficult situations.
5
You do not have to be committed to team goals; it is always
personal aspirations that matter.
1. Are these sentences are true or false?

Test Your Knowledge
1. Answers
Statements Answers
1 Team building helps you know a company’s vision. True
2
The most important part of team building is having shared
goals.
True
3 There is no recognition of one’s efforts in a team. False
4
Team building helps to motivate team and brings positive
results in difficult situations.
True
5
You do not have to be committed to team goals; it is always
personal aspirations that matter.
False

Test Your Knowledge
2. Put commas where they are needed in the following non-defining
relative clauses.
Statements
1 We stopped at the business park which we had never visited before.
2 The company which was founded by Tom Carter went bankrupt on Friday.
3 I gave it to James who is my colleague.
4 My CEO who is 77 goes for a walk every day at noon.
5 Mr Jackson who is very ambitious works in the office next to mine.

Test Your Knowledge
2. Answers
Statements
1 We stopped at the business park, which we had never visited before.
2 The company, which was founded by Tom Carter, went bankrupt on Friday.
3 I gave it to James, who is my colleague.
4 My CEO, who is 77, goes for a walk every day at noon.
5 Mr Jackson, who is very ambitious, works in the office next to mine.

In a Nutshell…
In this lesson you learnt to:
• Explain the importance of team work to an organisation
• Discuss some of the issues involved in team building
• Identify the points of view of speakers in an authentic discussion
• Identify and use non-defining relative clauses

Ae bc ppt09

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