SlideShare une entreprise Scribd logo
1  sur  23
Organization Support Systems: DSSs, GDSSs, EISs, Groupware, Multimedia
Focus on Change The technologies described in this chapter can play a major role in transforming the way you do business and manage the firm. Executive information systems, decision-support systems, and groupware offer support to the manager and are
ways to coordinate the organization that would not be possible without IT. These technologies have great potential for changing the way people in the organization perform their jobs.
DECISION-SUPPORT SYSTEMS A decision-support system (DSS) is a computer-based system that helps the decision maker utilize data and models to solve unstructured problems (Sprague and Carlson, 1982). One of the most frequently used DSSs is a spreadsheet package. The user builds a model and looks at the impact of changing certain variables or assumptions. A user might look at the impact of a change in interest rates on a possible investment in a new manufacturing plant,
DSS Design ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object]
EXAMPLES OF DSSs ,[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
Results ,[object Object],[object Object]
The Vehicle Scheduling System of Air Products and Chemicals (APC) ,[object Object]
[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
EXECUTIVE INFORMATION SYSTEMS ,[object Object]
GROUP DECISION·SUPPORT SYSTEMS ,[object Object]
Technology-Assisted Meetings ,[object Object]
Do the electronic meeting rooms work? ,[object Object]
GROUPWARE AND ORGANIZATIONAL KNOWLEDGE ,[object Object]
[object Object]
[object Object]
[object Object]
MULTIMEDIA FOR BUSINESS, EDUCATION, AND ENTERTAINMENT ,[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Contenu connexe

Tendances

Corporate governance.
Corporate governance.Corporate governance.
Corporate governance.Neetu Ps
 
Organisational Behaviour Unit- I
Organisational Behaviour Unit- IOrganisational Behaviour Unit- I
Organisational Behaviour Unit- IChitradevi
 
Sustainable Knowledge Management
Sustainable Knowledge ManagementSustainable Knowledge Management
Sustainable Knowledge ManagementAndrew Gent
 
Strategic Management
Strategic ManagementStrategic Management
Strategic ManagementAli Shah
 
Organizational Design And Change
Organizational Design And  ChangeOrganizational Design And  Change
Organizational Design And ChangeKing Julian
 
life cycle of the Organization
life cycle of the Organizationlife cycle of the Organization
life cycle of the OrganizationSukhdeep Kaur Sran
 
Corporate planning (MNG 106)
Corporate planning (MNG 106)Corporate planning (MNG 106)
Corporate planning (MNG 106)Mk Blanco
 
Organisational Structure and Development
Organisational Structure and DevelopmentOrganisational Structure and Development
Organisational Structure and DevelopmentRamakrishna Kongalla
 
Management Information System: Manufacturing Information System
Management Information System: Manufacturing Information SystemManagement Information System: Manufacturing Information System
Management Information System: Manufacturing Information SystemMuhammad Hashaam Shinystar
 
Chapter 10 corporate governance
Chapter 10 corporate governanceChapter 10 corporate governance
Chapter 10 corporate governanceDr. Lam D. Nguyen
 
Strategic evaluation
Strategic evaluationStrategic evaluation
Strategic evaluationBandri Nikhil
 
nature of planned change
nature of planned change nature of planned change
nature of planned change Iltaf Khokhar
 
Environmental accounting
Environmental accountingEnvironmental accounting
Environmental accountingpooja singhal
 
Role of board of directors -Corporate Governance
Role of board of directors -Corporate GovernanceRole of board of directors -Corporate Governance
Role of board of directors -Corporate GovernanceRehan Ehsan
 

Tendances (20)

Financial Information System
Financial Information SystemFinancial Information System
Financial Information System
 
Corporate governance.
Corporate governance.Corporate governance.
Corporate governance.
 
organization planning
organization planningorganization planning
organization planning
 
Organisational Behaviour Unit- I
Organisational Behaviour Unit- IOrganisational Behaviour Unit- I
Organisational Behaviour Unit- I
 
Sustainable Knowledge Management
Sustainable Knowledge ManagementSustainable Knowledge Management
Sustainable Knowledge Management
 
Strategic Management
Strategic ManagementStrategic Management
Strategic Management
 
Organisation Developement and change managemnt
Organisation Developement and change managemntOrganisation Developement and change managemnt
Organisation Developement and change managemnt
 
Organizational Design And Change
Organizational Design And  ChangeOrganizational Design And  Change
Organizational Design And Change
 
Process of strategic choice
Process of strategic choiceProcess of strategic choice
Process of strategic choice
 
life cycle of the Organization
life cycle of the Organizationlife cycle of the Organization
life cycle of the Organization
 
Corporate planning (MNG 106)
Corporate planning (MNG 106)Corporate planning (MNG 106)
Corporate planning (MNG 106)
 
Organisational Structure and Development
Organisational Structure and DevelopmentOrganisational Structure and Development
Organisational Structure and Development
 
Management Information System: Manufacturing Information System
Management Information System: Manufacturing Information SystemManagement Information System: Manufacturing Information System
Management Information System: Manufacturing Information System
 
Chapter 10 corporate governance
Chapter 10 corporate governanceChapter 10 corporate governance
Chapter 10 corporate governance
 
Organizational change-model
Organizational change-modelOrganizational change-model
Organizational change-model
 
Strategic evaluation
Strategic evaluationStrategic evaluation
Strategic evaluation
 
Financial strategy
Financial strategyFinancial strategy
Financial strategy
 
nature of planned change
nature of planned change nature of planned change
nature of planned change
 
Environmental accounting
Environmental accountingEnvironmental accounting
Environmental accounting
 
Role of board of directors -Corporate Governance
Role of board of directors -Corporate GovernanceRole of board of directors -Corporate Governance
Role of board of directors -Corporate Governance
 

En vedette

Organization Sub System
Organization Sub SystemOrganization Sub System
Organization Sub SystemArun Deva
 
Executive support system (ess)
Executive support system (ess)Executive support system (ess)
Executive support system (ess)Saumya Singh
 
The Effect of Perceived Organizational Support and Safety Climate on Voluntar...
The Effect of Perceived Organizational Support and Safety Climate on Voluntar...The Effect of Perceived Organizational Support and Safety Climate on Voluntar...
The Effect of Perceived Organizational Support and Safety Climate on Voluntar...Waqas Tariq
 
Add a-customer-to-sage-line-50
Add a-customer-to-sage-line-50Add a-customer-to-sage-line-50
Add a-customer-to-sage-line-50Prosyn IT Support
 
Your survival guide for Web Summit
Your survival guide for Web SummitYour survival guide for Web Summit
Your survival guide for Web SummitSage
 
Information systems quiz 3
Information systems quiz 3Information systems quiz 3
Information systems quiz 3peraltamatthew
 
Expert system
Expert systemExpert system
Expert systemkhair20
 
Lecture 07 - Executive Information Systems and the Data Warehouse
Lecture 07 - Executive Information Systems and the Data WarehouseLecture 07 - Executive Information Systems and the Data Warehouse
Lecture 07 - Executive Information Systems and the Data Warehousephanleson
 
Muslim rule lect_4.ppt_filename_= utf-8''muslim rule lect 4
Muslim rule lect_4.ppt_filename_= utf-8''muslim rule lect 4Muslim rule lect_4.ppt_filename_= utf-8''muslim rule lect 4
Muslim rule lect_4.ppt_filename_= utf-8''muslim rule lect 4khair20
 
Production sysem and interaction with other sub systems
Production sysem and interaction with other sub systemsProduction sysem and interaction with other sub systems
Production sysem and interaction with other sub systemsBirodh Adhikari
 
Chapter 13 management of organization function
Chapter 13 management of  organization functionChapter 13 management of  organization function
Chapter 13 management of organization functionPatel Jay
 
Union Leader Role
Union Leader RoleUnion Leader Role
Union Leader RoleJim Walker
 
Introduction to Information System
Introduction to Information SystemIntroduction to Information System
Introduction to Information SystemGiO Friginal
 
Organizational Sub Systems
Organizational Sub SystemsOrganizational Sub Systems
Organizational Sub SystemsAbhishek Mittal
 
Executive information system (EIS)
Executive information system (EIS)Executive information system (EIS)
Executive information system (EIS)Rogerio Pereira
 
Introduction and architecture of expert system
Introduction  and architecture of expert systemIntroduction  and architecture of expert system
Introduction and architecture of expert systempremdeshmane
 
Executive Information System
Executive Information SystemExecutive Information System
Executive Information SystemTheju Paul
 

En vedette (20)

Archiving policy-template
Archiving policy-templateArchiving policy-template
Archiving policy-template
 
Organization Sub System
Organization Sub SystemOrganization Sub System
Organization Sub System
 
Executive Information System
Executive Information SystemExecutive Information System
Executive Information System
 
Executive support system (ess)
Executive support system (ess)Executive support system (ess)
Executive support system (ess)
 
The Effect of Perceived Organizational Support and Safety Climate on Voluntar...
The Effect of Perceived Organizational Support and Safety Climate on Voluntar...The Effect of Perceived Organizational Support and Safety Climate on Voluntar...
The Effect of Perceived Organizational Support and Safety Climate on Voluntar...
 
Add a-customer-to-sage-line-50
Add a-customer-to-sage-line-50Add a-customer-to-sage-line-50
Add a-customer-to-sage-line-50
 
Your survival guide for Web Summit
Your survival guide for Web SummitYour survival guide for Web Summit
Your survival guide for Web Summit
 
Information systems quiz 3
Information systems quiz 3Information systems quiz 3
Information systems quiz 3
 
Expert system
Expert systemExpert system
Expert system
 
Lecture 07 - Executive Information Systems and the Data Warehouse
Lecture 07 - Executive Information Systems and the Data WarehouseLecture 07 - Executive Information Systems and the Data Warehouse
Lecture 07 - Executive Information Systems and the Data Warehouse
 
Muslim rule lect_4.ppt_filename_= utf-8''muslim rule lect 4
Muslim rule lect_4.ppt_filename_= utf-8''muslim rule lect 4Muslim rule lect_4.ppt_filename_= utf-8''muslim rule lect 4
Muslim rule lect_4.ppt_filename_= utf-8''muslim rule lect 4
 
Production sysem and interaction with other sub systems
Production sysem and interaction with other sub systemsProduction sysem and interaction with other sub systems
Production sysem and interaction with other sub systems
 
Chapter 13 management of organization function
Chapter 13 management of  organization functionChapter 13 management of  organization function
Chapter 13 management of organization function
 
Heart Of Organization
        Heart Of Organization         Heart Of Organization
Heart Of Organization
 
Union Leader Role
Union Leader RoleUnion Leader Role
Union Leader Role
 
Introduction to Information System
Introduction to Information SystemIntroduction to Information System
Introduction to Information System
 
Organizational Sub Systems
Organizational Sub SystemsOrganizational Sub Systems
Organizational Sub Systems
 
Executive information system (EIS)
Executive information system (EIS)Executive information system (EIS)
Executive information system (EIS)
 
Introduction and architecture of expert system
Introduction  and architecture of expert systemIntroduction  and architecture of expert system
Introduction and architecture of expert system
 
Executive Information System
Executive Information SystemExecutive Information System
Executive Information System
 

Similaire à Organization support systems

MIS Q & A for III B.Sc C & HA
MIS Q & A for III B.Sc C & HAMIS Q & A for III B.Sc C & HA
MIS Q & A for III B.Sc C & HAHepsijeba
 
Section 1 PROJECT INTRODUCTION .docx
Section 1  PROJECT INTRODUCTION                                  .docxSection 1  PROJECT INTRODUCTION                                  .docx
Section 1 PROJECT INTRODUCTION .docxrtodd280
 
Systems analysis project 10 can you answer the 4 questions at the t.pdf
Systems analysis project 10 can you answer the 4 questions at the t.pdfSystems analysis project 10 can you answer the 4 questions at the t.pdf
Systems analysis project 10 can you answer the 4 questions at the t.pdfrohit219406
 
Syandes quiz 3
Syandes quiz 3Syandes quiz 3
Syandes quiz 3kimberbano
 
IPM Individual Assignment.docx
IPM Individual Assignment.docxIPM Individual Assignment.docx
IPM Individual Assignment.docxMikealay Desta
 
1Running Head MODULE 7 SUBMISSION6 MODULE 7 SUBMISSION.docx
1Running Head MODULE 7 SUBMISSION6 MODULE 7 SUBMISSION.docx1Running Head MODULE 7 SUBMISSION6 MODULE 7 SUBMISSION.docx
1Running Head MODULE 7 SUBMISSION6 MODULE 7 SUBMISSION.docxdrennanmicah
 
STRATEGIC ASSIGNMENT.docx
STRATEGIC ASSIGNMENT.docxSTRATEGIC ASSIGNMENT.docx
STRATEGIC ASSIGNMENT.docxElsaFarman2
 
Ch01 The Information Sys (Accountant's Perspective).ppt
Ch01 The Information Sys (Accountant's Perspective).pptCh01 The Information Sys (Accountant's Perspective).ppt
Ch01 The Information Sys (Accountant's Perspective).pptkhawlamuseabd
 
Notes on Current trends in IT (1) (1).pdf
Notes on Current trends in IT (1) (1).pdfNotes on Current trends in IT (1) (1).pdf
Notes on Current trends in IT (1) (1).pdfKarishma Chaudhary
 
Applying Classification Technique using DID3 Algorithm to improve Decision Su...
Applying Classification Technique using DID3 Algorithm to improve Decision Su...Applying Classification Technique using DID3 Algorithm to improve Decision Su...
Applying Classification Technique using DID3 Algorithm to improve Decision Su...IJMER
 
Syandes third quiz task 1 systemanalysisanddesgin syandes
Syandes third quiz task 1 systemanalysisanddesgin syandesSyandes third quiz task 1 systemanalysisanddesgin syandes
Syandes third quiz task 1 systemanalysisanddesgin syandesKevin Jayme
 

Similaire à Organization support systems (20)

MIS Q & A for III B.Sc C & HA
MIS Q & A for III B.Sc C & HAMIS Q & A for III B.Sc C & HA
MIS Q & A for III B.Sc C & HA
 
MIS Wk-10.ppt
MIS Wk-10.pptMIS Wk-10.ppt
MIS Wk-10.ppt
 
Using Computer-Aided Tools in Information Systems Development
Using Computer-Aided Tools in Information Systems DevelopmentUsing Computer-Aided Tools in Information Systems Development
Using Computer-Aided Tools in Information Systems Development
 
Software and Information Technology Glossary of Terms
Software and Information Technology Glossary of TermsSoftware and Information Technology Glossary of Terms
Software and Information Technology Glossary of Terms
 
Section 1 PROJECT INTRODUCTION .docx
Section 1  PROJECT INTRODUCTION                                  .docxSection 1  PROJECT INTRODUCTION                                  .docx
Section 1 PROJECT INTRODUCTION .docx
 
Systems analysis project 10 can you answer the 4 questions at the t.pdf
Systems analysis project 10 can you answer the 4 questions at the t.pdfSystems analysis project 10 can you answer the 4 questions at the t.pdf
Systems analysis project 10 can you answer the 4 questions at the t.pdf
 
C044031823
C044031823C044031823
C044031823
 
Syandes quiz 3
Syandes quiz 3Syandes quiz 3
Syandes quiz 3
 
IPM Individual Assignment.docx
IPM Individual Assignment.docxIPM Individual Assignment.docx
IPM Individual Assignment.docx
 
Executive information system
Executive information systemExecutive information system
Executive information system
 
1Running Head MODULE 7 SUBMISSION6 MODULE 7 SUBMISSION.docx
1Running Head MODULE 7 SUBMISSION6 MODULE 7 SUBMISSION.docx1Running Head MODULE 7 SUBMISSION6 MODULE 7 SUBMISSION.docx
1Running Head MODULE 7 SUBMISSION6 MODULE 7 SUBMISSION.docx
 
STRATEGIC ASSIGNMENT.docx
STRATEGIC ASSIGNMENT.docxSTRATEGIC ASSIGNMENT.docx
STRATEGIC ASSIGNMENT.docx
 
Ch01 The Information Sys (Accountant's Perspective).ppt
Ch01 The Information Sys (Accountant's Perspective).pptCh01 The Information Sys (Accountant's Perspective).ppt
Ch01 The Information Sys (Accountant's Perspective).ppt
 
Notes on Current trends in IT (1) (1).pdf
Notes on Current trends in IT (1) (1).pdfNotes on Current trends in IT (1) (1).pdf
Notes on Current trends in IT (1) (1).pdf
 
Applying Classification Technique using DID3 Algorithm to improve Decision Su...
Applying Classification Technique using DID3 Algorithm to improve Decision Su...Applying Classification Technique using DID3 Algorithm to improve Decision Su...
Applying Classification Technique using DID3 Algorithm to improve Decision Su...
 
Bis Chapter6
Bis Chapter6Bis Chapter6
Bis Chapter6
 
Syandes third quiz task 1 systemanalysisanddesgin syandes
Syandes third quiz task 1 systemanalysisanddesgin syandesSyandes third quiz task 1 systemanalysisanddesgin syandes
Syandes third quiz task 1 systemanalysisanddesgin syandes
 
Week 9
Week 9Week 9
Week 9
 
Week 9
Week 9Week 9
Week 9
 
Cibm ch 02
Cibm ch 02Cibm ch 02
Cibm ch 02
 

Plus de philmayo

Strat mgt res. alctn
Strat mgt   res. alctnStrat mgt   res. alctn
Strat mgt res. alctnphilmayo
 
Leadertypes
LeadertypesLeadertypes
Leadertypesphilmayo
 
Candy ikea f07
Candy ikea f07Candy ikea f07
Candy ikea f07philmayo
 
Global services
Global servicesGlobal services
Global servicesphilmayo
 
A case study on ikea
A case study on ikeaA case study on ikea
A case study on ikeaphilmayo
 

Plus de philmayo (6)

Strat mgt res. alctn
Strat mgt   res. alctnStrat mgt   res. alctn
Strat mgt res. alctn
 
Adas 1
Adas 1Adas 1
Adas 1
 
Leadertypes
LeadertypesLeadertypes
Leadertypes
 
Candy ikea f07
Candy ikea f07Candy ikea f07
Candy ikea f07
 
Global services
Global servicesGlobal services
Global services
 
A case study on ikea
A case study on ikeaA case study on ikea
A case study on ikea
 

Organization support systems

  • 1. Organization Support Systems: DSSs, GDSSs, EISs, Groupware, Multimedia
  • 2. Focus on Change The technologies described in this chapter can play a major role in transforming the way you do business and manage the firm. Executive information systems, decision-support systems, and groupware offer support to the manager and are
  • 3. ways to coordinate the organization that would not be possible without IT. These technologies have great potential for changing the way people in the organization perform their jobs.
  • 4. DECISION-SUPPORT SYSTEMS A decision-support system (DSS) is a computer-based system that helps the decision maker utilize data and models to solve unstructured problems (Sprague and Carlson, 1982). One of the most frequently used DSSs is a spreadsheet package. The user builds a model and looks at the impact of changing certain variables or assumptions. A user might look at the impact of a change in interest rates on a possible investment in a new manufacturing plant,
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.