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Overview of SymphonyIRI Digital Capabilities
2012




1   Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary.
Our unique capabilities power your digital marketing efforts in
 three areas
                              1                                             2                                          3
                                                                                    Media tracking/delivery/
                                                      Targeting                                                                       Measuring ROI
                                                                                         optimization

                                   •     How can we better target digital       •   Did the campaign reach the             •   What type of sales impact
 Key issues                              media to find high opportunity             intended audience?                         (dollar/volume) was achieved
                                         consumers?                                                                            through the digital campaigns?
                                                                                •   What content is most relevant to
                                   •     How can we reach hard to find              my target?                             •   Was there an increase in brand
                                         consumer segments?                                                                    penetration or the % of repeat
                                                                                •   What creative is more impactful?           buyers?




                                   •     Rich repository of disaggregated       •   ‘Course correct’ and optimize          •   Deliver granular campaign ROI
   Why                                   panel and POS data,                        campaigns based on actual                  based on actual offline purchase
SymphonyIRI?                             proprietary segmentation and               purchase behavior, not metrics             behavior
                                         predictive modeling --                     like clicks
                                         essential to target effectively                                                   •   Robust industry benchmarks,
                                                                                                                               covering multiple digital
                                   •     Our knowledge of your business                                                        platforms: display, search, video
                                         issues and category dynamics                                                          and social

                                   •     Campaign scale via our large
                                         and integrated media partner
                                         base




2   Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary.
Highly Integrated and Differentiated Partner Ecosystem



                                  Targeting & ROI                                                      Media Measurement
                                     Solutions                                                           & ROI Linkage


                                                                  Shopper targeting and sales
                                                                         lift analysis
    Geo-targeting and ROI solutions                                                               • Brand attitudinal impact linked to offline sales
                                                                                                  • eCommerce measurement as complement to
                                                                                                                    offline sales




     Behavioral Targeting for Demand Side Platforms, data exchanges                             Social Media
                                                                                                                      Brand attitudinal studies linked to
             and ad network that links back to offline sales                                    Monitoring &                   offline sales lift
                                                                                                 Analytics




       Increasing effectiveness of                              Evaluation of WOM campaigns
      online video using look-alike                             through match market testing
                 models




3   Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary.
1
         Targeting                      Purchase based targeting helps find high opportunity
                                        consumers and high opportunity geographies
          Potential Consumer Segments
            • Purchase Segmentation: Heavy brand buyers/loyalists/switchers
            • Shopper Segmentation: Buyers that spend over 50% of their CPG purchases at retailers
            • Lifestyle segmentation: Buyers of organic food, buyers of ‘natural’ foods, etc.
            • Others: Coupon users, Private label buyers

          Potential Geo-Segments

               High Opportunity geographies: Characterized by specific demographics, store density and buying
               propensity



         How we deliver? Via an Ecosystem of Media Partnerships and SIG content
         Through our partnerships, we are able to target these prospects online and provide scale to digital campaigns




          Results
           – Increase effectiveness of current digital media campaigns by 2X in many cases
           – Increase reach potential
           – Optimize creative messaging based on segments (e.g., coupon message to induce trial amongst switchers)

    4   Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary.
1
         Targeting
                                       Targeting Process is Seamless and Efficient




                    Media Partner places tag on                               SymphonyIRI is able to identify high
                  SymphonyIRI Consumer Network                                                                       Media Partner and SymphonyIRI
                                                                             opportunity consumer groups based
                          panelists’ site                                                                            build targeted look-a-like models
                                                                             on purchase behavior, demographics
                                                                                                                       based on digital and shopper
                                                                                 and attitudinal information
                                                                                                                                  target



                                                                                                                           Non-Exposed             Exposed
                                                                                                                                                   $2.50

                                                                                                                             $2.00




                                                                                                                                     Buying Rate



                          Media Partner launches                                SymphonyIRI collects offline         SymphonyIRI analyzes in-store ROI
                            targeted campaign,                                     purchase information                  and volume lift metrics
                          optimizes and manages
                          media for CPG marketer.


    5   Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary.
1
         Targeting                     Case Study: Late category entry finds new buyers for
                                       new brand
         Context
                     –        Long-standing food client introduced a product extension within a very popular, health-oriented
                              category. Objective: increase HH penetration without cannibalizing sales within the brand portfolio.
         Solution
                     –        In order to find new brand buyers with a high-propensity to purchase, SIG team leveraged panel
                              household purchase information from the following:
                                  •      Similar products by competitive brands
                                  •      Products with similar properties within the focus brand
                                  •      Products with similar properties among competitors
                     –        SIG and the media partner used the above purchase-based targeting and an ROI study in order to
                              measure the brand penetration and prove the efficacy of digital advertising.
         Results



                                                                                                                             1.50
                                                                                $0.35
                                                                                                          1.15
                                                       $0.27                                                                                                             5.2%
                                                                                                                                                    4.9%




                                                           Dollars/Household                                     Occasions                                 Penetration

                                                                                                    Non -Exposed Cell          Exposed Cell

                                               30% increase in the average dollar              30% increase in occasions among                6% increase in the household
                                                  spend per exposed buying                       exposed buying households                            penetration
                                                          household

    6   Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary.     Results masked to maintain client confidentiality
1
         Targeting                        Unique Brand Activation & Measurement Solution
                                          with AOL - ShopLift

        AOL and SIG’s ShopperLIFT is a turnkey solution to activate brick and mortar store sales in
        a given marketing territory by leveraging POS data collected by SymphonyIRI Group from
        over 70,000 stores nationally, representing 95% of items sold at the UPC level.



                                                                             Target consumers in DMAs and custom micro-markets
                                                                             (zips) where your brand is lagging compared to the
                                                                             category based on POS data


                                                                             Eliminate wasted impressions using Advanced
                                                                             Modeled Audience and SIG consumer data



                                                                              Measure to see if campaign successfully
                                                                              accomplishes a directional increase in sales

    7   Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary.
2
    Optimization                        Optimize your digital campaign by ensuring you are
                                        reaching the target


    Analyze the reach difference between exposed and                                                   Determine buying habits of exposed households by
                      total audience                                                                                      publisher

                                     Audience Reach Profile
                                                                                                       Audience            Publisher1   Publisher2   Publisher3
    70%
    60%                                                                                               Heavy Brand X        150          80           190
    50%                                                                  45%                          Light-Medium Brand
                                                                                                                           120          90           100
    40%                                                                                               X (loyal)
    30%                                                                                               Light-Medium Brand
                                    22%                                                                                    120          100          90
    20%                                                                                 15%           X (mix)
                 8%                                    10%
    10%                                                                                               Competitive Brand
                                                                                                                           70           110          110
                                                                                                      Set
     0%
              Heavy Brand X      Light-Medium        Light-Medium        Competitive   Non-Category   Non-Category Buyer   50           108          50
                                 Brand X (loyal)     Brand X (mix)        Brand Set        User


                                                                                                       If the strategy is to target brand buyers, heavy-up
                                                                                                       publishers 1 and 3
                                            Exposed             Total




8   Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary.
3
             ROI                       Measure Granular Offline Results to Provide Valuable
                                       Media Insights

               What was the in-store ROI for                             Did the digital campaign cause   Did the campaign induce trial
                   digital advertising?                                      a category share shift?           among new users?




                            $2.38



          What type of content delivered the                             How did the campaign perform     What is the expected long-term
           best sales results? Health and                                  relative to the industry?        Impact of this campaign?
           Wellness or General Content?




9   Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary.
3
            ROI
                                       Digital ROI benchmarks provide additional insight


      MAX                                                          Vertical:          Campaign Size: Brand Penetration:   Purchase Cycle:
                                Digital                          Food Products      75MM+ impressions      30%+              <70 days
                                  $4.21*                             $3.61                $4.21             $3.61             $3.61




                                                                                                                             Average
                                                                                                           Average            $1.93
                                 Average                                                 Average
                                                                          Average                           $1.70
                                  $1.62                                                   $1.69
                                                                           $1.34



                                   $0.48                                  $0.48           $0.48             $0.60             $0.70
       MIN
                                           Approximately 82% of all campaigns analyzed had an ROI >$1.00

                       * Denotes revenue generated through advertising for every dollar spent
10   Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary.
3
            ROI                         Determine impact of your retail campaign using geo-
                                        experiments


                Post geo-targeted campaign, understand
                how the consumer reacted to the push
                messaging within the markets that
                received special consideration
                Select control markets that align to test                                                Control
                                                                                                                                                                                       Test
                                                                                                                   Control
                markets based on
                     •       Brand / Category Development
                     •       Sales behavior in the markets                                                                                                       Test

                Project the lift in the test geographies to
                total US



                                                                                                                                              Brand X Analysis
                                                                                                                   •        Sales of Brand X increased 10% in the 10 test markets as a result of
                                                                                                                            the digital campaign

                                                                                                                                                  Average Weekly Volume/$MM ACV
                                                                                                                                                            80% Confidence Interval

                                                                                                                                       Brand X Sales Lift                16%
                                                                                                                                                                         14%
                                                                                                                    12%
                                                                                                                                            10%                          12%
                                                                                                                    10%
                                                                                                                                                                         10%
                                                                                                                       8%
                                                                                                                                                                          8%
                                                                                                                       6%
                                                                                                                                                                                                    15%
                                                                                                                                                                          6%
                                                                                                                       4%                                                 4%
                                                                                                                                                                                          10%
                                                                                                                       2%                                                 2%      4%
                                                                                                                       0%                                                 0%



                                                                                                                                                                                Lower      Best     Upper
                                                                                                                                                                                Bound    Estimate   Bound




                                                                            ANCOVA methodology                              Brand Analysis illustrates campaign
                                                                          “balances the playing field”                           impact within test areas
11   Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary.
3
            ROI                        Case Study: Search is effective in driving in-stores
                                       sales for a legacy brand

• Context
       – Pepsi team wanted to understand consumer linkage of the
         brand with FOX Network’s The X Factor as well as halo from
         Blue to Max and Diet Pepsi
• Approach
       – Develop tiered search coverage in key markets specifically
         for Pepsi Blue to determine advertising effectiveness
                    • Test Cell 1: Denver, 80-100% SOV
                    • Test Cell 2: Salt Lake City, 50-60% SOV
                    • Test Cell 3: Las Vegas, ~20% SOV
                                                                                        Halo Effect for Diet Pepsi
                    • Control Cell : Philadelphia – Dark
                                                                                 100%     1.4%                                1.5%
                                                                                                                            1.4
• Results                                                                        90%
                                                                                          80%
                                                                                                1.4%   1.2%
                                                                                                                            1.2
                                                                                 80%                                          1.3%
                                                                                                                  1.0%
       – Highest SOV yielded greatest sales lift                                 70%
                                                                                    80%
                                                                                                         1.2%
                                                                                                       60%
                                                                                                                            1.0

                                                                                 60%                                          1.1%
                                                                                                                            0.8
                    • 1.4% - 6.3% vs. control                                    50%              60%              1.0%
                                                                                                                            0.6
       – Max and Diet Pepsi experienced a positive impact from                   40%
                                                                                 30%
                                                                                                                              0.9%
                                                                                                                            0.4
                                                                                                                20%
                                                                                                                  20%
         Pepsi Blue messaging halo                                               20%                                          0.7%
                                                                                                                            0.2
                                                                                 10%
                                                                                                                                  S
                    • 1% - 4.5% vs. control                                       0%
                                                                                                                            0.0
                                                                                                                              0.5%
                                                                                   Denver         SLC         Las Vegas
                                                                                        Denver         SLC      Las Vegas


12   Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary.
3
            ROI                        Understand the impact of social media (paid &
                                       earned)
      •         In working with various social media monitoring companies, we see the impact of
                varied, consumer-generated online chatter on your brand as well as the competition

      •         Identify key geographies to understand how consumers really react to your message where
                it counts… in store.




             3500                                             Social                                                25,000,000        Predicted
                                                              Media                                                                   Forward
             3000
                                                            Impact $$                                                                  Impact
                                                                                                                    20,000,000
             2500                                                                                                                Neutral
                                                                                                                    15,000,000   Mixed
             2000
                                                                                                                                 Negative
             1500                                                                                                                Positive
                                                                                                                    10,000,000
                                                                                                                                 Dollar Sales
             1000
                                                                                                                                 Brand X w/o Activity
                                                                                                                    5,000,000
               500                                                                                                               Competitor


                   0                                                                                                0
                         Aug '10 Sept Oct '10 Nov '10 Dec '10 Jan '11 Feb '11 Mar '11 Apr '11 May Jun '11 Jul '11
                                  '10                                                         '11


13   Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary.   Sales lift based on recent case study
APPENDIX




14   Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary.
Framework for digital media evaluation


                                                                                                             Evolving mix models to incorporate
             Cross-channel allocation                                                                        digital channels
             • Media Mix Modeling
                                                                                                             •Ensuring access to granular data
             In-Channel optimization                                                                         •Creating more variability in digital media
                                                                                                             •Incorporating paid, owned and earned
             • Digital ROI analysis
                                                                                                             •Reach/Frequency curves don’t always hold
             • Digital testing
                                                                                                             in digital




                              •Clearly differentiate between primary and secondary metrics
                              •Learning Agenda needs to be address primary metric
                                          Consumer                Delivery       Interaction     Brand           Sales          Advocacy Metrics
                                          Journey                 Metrics        Metrics         Metrics         Impact         (Secondary)
                                                                  (Secondary)    (Secondary)     (Primary)       Metrics
                                                                                                                 (Primary)
                                          Metric                  Impressions,   Clicks, Video   Brand recall,   ROI,           Retweets,    Posts,
                                                                  Reach,         views, View     Association,    Penetration,   Comments
                                                                  Frequency      plays, Leads    Purchase        Occasions      (Positive/negative),
                                                                                 generated,      Intent                         Likes
                                                                                 Coupon
                                                                                 downloads



15   Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary.

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SymphonyIRI New Media Solutions Overview 2012

  • 1. Overview of SymphonyIRI Digital Capabilities 2012 1 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary.
  • 2. Our unique capabilities power your digital marketing efforts in three areas 1 2 3 Media tracking/delivery/ Targeting Measuring ROI optimization • How can we better target digital • Did the campaign reach the • What type of sales impact Key issues media to find high opportunity intended audience? (dollar/volume) was achieved consumers? through the digital campaigns? • What content is most relevant to • How can we reach hard to find my target? • Was there an increase in brand consumer segments? penetration or the % of repeat • What creative is more impactful? buyers? • Rich repository of disaggregated • ‘Course correct’ and optimize • Deliver granular campaign ROI Why panel and POS data, campaigns based on actual based on actual offline purchase SymphonyIRI? proprietary segmentation and purchase behavior, not metrics behavior predictive modeling -- like clicks essential to target effectively • Robust industry benchmarks, covering multiple digital • Our knowledge of your business platforms: display, search, video issues and category dynamics and social • Campaign scale via our large and integrated media partner base 2 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary.
  • 3. Highly Integrated and Differentiated Partner Ecosystem Targeting & ROI Media Measurement Solutions & ROI Linkage Shopper targeting and sales lift analysis Geo-targeting and ROI solutions • Brand attitudinal impact linked to offline sales • eCommerce measurement as complement to offline sales Behavioral Targeting for Demand Side Platforms, data exchanges Social Media Brand attitudinal studies linked to and ad network that links back to offline sales Monitoring & offline sales lift Analytics Increasing effectiveness of Evaluation of WOM campaigns online video using look-alike through match market testing models 3 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary.
  • 4. 1 Targeting Purchase based targeting helps find high opportunity consumers and high opportunity geographies Potential Consumer Segments • Purchase Segmentation: Heavy brand buyers/loyalists/switchers • Shopper Segmentation: Buyers that spend over 50% of their CPG purchases at retailers • Lifestyle segmentation: Buyers of organic food, buyers of ‘natural’ foods, etc. • Others: Coupon users, Private label buyers Potential Geo-Segments High Opportunity geographies: Characterized by specific demographics, store density and buying propensity How we deliver? Via an Ecosystem of Media Partnerships and SIG content Through our partnerships, we are able to target these prospects online and provide scale to digital campaigns Results – Increase effectiveness of current digital media campaigns by 2X in many cases – Increase reach potential – Optimize creative messaging based on segments (e.g., coupon message to induce trial amongst switchers) 4 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary.
  • 5. 1 Targeting Targeting Process is Seamless and Efficient Media Partner places tag on SymphonyIRI is able to identify high SymphonyIRI Consumer Network Media Partner and SymphonyIRI opportunity consumer groups based panelists’ site build targeted look-a-like models on purchase behavior, demographics based on digital and shopper and attitudinal information target Non-Exposed Exposed $2.50 $2.00 Buying Rate Media Partner launches SymphonyIRI collects offline SymphonyIRI analyzes in-store ROI targeted campaign, purchase information and volume lift metrics optimizes and manages media for CPG marketer. 5 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary.
  • 6. 1 Targeting Case Study: Late category entry finds new buyers for new brand Context – Long-standing food client introduced a product extension within a very popular, health-oriented category. Objective: increase HH penetration without cannibalizing sales within the brand portfolio. Solution – In order to find new brand buyers with a high-propensity to purchase, SIG team leveraged panel household purchase information from the following: • Similar products by competitive brands • Products with similar properties within the focus brand • Products with similar properties among competitors – SIG and the media partner used the above purchase-based targeting and an ROI study in order to measure the brand penetration and prove the efficacy of digital advertising. Results 1.50 $0.35 1.15 $0.27 5.2% 4.9% Dollars/Household Occasions Penetration Non -Exposed Cell Exposed Cell 30% increase in the average dollar 30% increase in occasions among 6% increase in the household spend per exposed buying exposed buying households penetration household 6 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary. Results masked to maintain client confidentiality
  • 7. 1 Targeting Unique Brand Activation & Measurement Solution with AOL - ShopLift AOL and SIG’s ShopperLIFT is a turnkey solution to activate brick and mortar store sales in a given marketing territory by leveraging POS data collected by SymphonyIRI Group from over 70,000 stores nationally, representing 95% of items sold at the UPC level. Target consumers in DMAs and custom micro-markets (zips) where your brand is lagging compared to the category based on POS data Eliminate wasted impressions using Advanced Modeled Audience and SIG consumer data Measure to see if campaign successfully accomplishes a directional increase in sales 7 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary.
  • 8. 2 Optimization Optimize your digital campaign by ensuring you are reaching the target Analyze the reach difference between exposed and Determine buying habits of exposed households by total audience publisher Audience Reach Profile Audience Publisher1 Publisher2 Publisher3 70% 60% Heavy Brand X 150 80 190 50% 45% Light-Medium Brand 120 90 100 40% X (loyal) 30% Light-Medium Brand 22% 120 100 90 20% 15% X (mix) 8% 10% 10% Competitive Brand 70 110 110 Set 0% Heavy Brand X Light-Medium Light-Medium Competitive Non-Category Non-Category Buyer 50 108 50 Brand X (loyal) Brand X (mix) Brand Set User If the strategy is to target brand buyers, heavy-up publishers 1 and 3 Exposed Total 8 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary.
  • 9. 3 ROI Measure Granular Offline Results to Provide Valuable Media Insights What was the in-store ROI for Did the digital campaign cause Did the campaign induce trial digital advertising? a category share shift? among new users? $2.38 What type of content delivered the How did the campaign perform What is the expected long-term best sales results? Health and relative to the industry? Impact of this campaign? Wellness or General Content? 9 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary.
  • 10. 3 ROI Digital ROI benchmarks provide additional insight MAX Vertical: Campaign Size: Brand Penetration: Purchase Cycle: Digital Food Products 75MM+ impressions 30%+ <70 days $4.21* $3.61 $4.21 $3.61 $3.61 Average Average $1.93 Average Average Average $1.70 $1.62 $1.69 $1.34 $0.48 $0.48 $0.48 $0.60 $0.70 MIN Approximately 82% of all campaigns analyzed had an ROI >$1.00 * Denotes revenue generated through advertising for every dollar spent 10 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary.
  • 11. 3 ROI Determine impact of your retail campaign using geo- experiments Post geo-targeted campaign, understand how the consumer reacted to the push messaging within the markets that received special consideration Select control markets that align to test Control Test Control markets based on • Brand / Category Development • Sales behavior in the markets Test Project the lift in the test geographies to total US Brand X Analysis • Sales of Brand X increased 10% in the 10 test markets as a result of the digital campaign Average Weekly Volume/$MM ACV 80% Confidence Interval Brand X Sales Lift 16% 14% 12% 10% 12% 10% 10% 8% 8% 6% 15% 6% 4% 4% 10% 2% 2% 4% 0% 0% Lower Best Upper Bound Estimate Bound ANCOVA methodology Brand Analysis illustrates campaign “balances the playing field” impact within test areas 11 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary.
  • 12. 3 ROI Case Study: Search is effective in driving in-stores sales for a legacy brand • Context – Pepsi team wanted to understand consumer linkage of the brand with FOX Network’s The X Factor as well as halo from Blue to Max and Diet Pepsi • Approach – Develop tiered search coverage in key markets specifically for Pepsi Blue to determine advertising effectiveness • Test Cell 1: Denver, 80-100% SOV • Test Cell 2: Salt Lake City, 50-60% SOV • Test Cell 3: Las Vegas, ~20% SOV Halo Effect for Diet Pepsi • Control Cell : Philadelphia – Dark 100% 1.4% 1.5% 1.4 • Results 90% 80% 1.4% 1.2% 1.2 80% 1.3% 1.0% – Highest SOV yielded greatest sales lift 70% 80% 1.2% 60% 1.0 60% 1.1% 0.8 • 1.4% - 6.3% vs. control 50% 60% 1.0% 0.6 – Max and Diet Pepsi experienced a positive impact from 40% 30% 0.9% 0.4 20% 20% Pepsi Blue messaging halo 20% 0.7% 0.2 10% S • 1% - 4.5% vs. control 0% 0.0 0.5% Denver SLC Las Vegas Denver SLC Las Vegas 12 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary.
  • 13. 3 ROI Understand the impact of social media (paid & earned) • In working with various social media monitoring companies, we see the impact of varied, consumer-generated online chatter on your brand as well as the competition • Identify key geographies to understand how consumers really react to your message where it counts… in store. 3500 Social 25,000,000 Predicted Media Forward 3000 Impact $$ Impact 20,000,000 2500 Neutral 15,000,000 Mixed 2000 Negative 1500 Positive 10,000,000 Dollar Sales 1000 Brand X w/o Activity 5,000,000 500 Competitor 0 0 Aug '10 Sept Oct '10 Nov '10 Dec '10 Jan '11 Feb '11 Mar '11 Apr '11 May Jun '11 Jul '11 '10 '11 13 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary. Sales lift based on recent case study
  • 14. APPENDIX 14 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary.
  • 15. Framework for digital media evaluation Evolving mix models to incorporate Cross-channel allocation digital channels • Media Mix Modeling •Ensuring access to granular data In-Channel optimization •Creating more variability in digital media •Incorporating paid, owned and earned • Digital ROI analysis •Reach/Frequency curves don’t always hold • Digital testing in digital •Clearly differentiate between primary and secondary metrics •Learning Agenda needs to be address primary metric Consumer Delivery Interaction Brand Sales Advocacy Metrics Journey Metrics Metrics Metrics Impact (Secondary) (Secondary) (Secondary) (Primary) Metrics (Primary) Metric Impressions, Clicks, Video Brand recall, ROI, Retweets, Posts, Reach, views, View Association, Penetration, Comments Frequency plays, Leads Purchase Occasions (Positive/negative), generated, Intent Likes Coupon downloads 15 Copyright © SymphonyIRI Group, 2012. Confidential and Proprietary.

Notes de l'éditeur

  1. 1. AOL distills through Point Of Sale data to identify specific market territories where there is a gap between the category development in the area and brand development for the manufacturer. 2. Leveraging coverage of over 90% of online consumers down to the precision of a 5 digit zip code, AOL implements a scalable campaign to penetrate those opportunistic markets and activate sakes down to the neighborhood level.  Backend technology would dynamically render the right promotion to consumers based on their geography.* 3. Post campaign, AOL is able to provide a read that measures how market gaps were reconciled as a result of the local promotion on AOL.  This brand index change is determined by looking at [directional] sales changes in both dollar value and/or units sold. *With access to the IRI Consumer panel, AOL also has the ability to exclude consumers who are less likely to be prospects, providing efficiency that could otherwise not be obtained through traditional local marketing