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Laurence Hart 
Word of Pie 
@piewords 
Removing the 
“Work” from 
Information 
Governance
Why we are here? 
Over 60% of organizations still primarily 
use network file shares 
- AIIM 2013 ECM Industry Watch
Why we are here? 
Only 34% of organizations are decreasing their 
volume of paper records 
- AIIM 2013 Information Governa...
Why we are here? 
Over 50% of organizations have either 0 or 3+ 
content management vendors 
- AIIM 2013 ECM Industry Watc...
Why we are here? 
Inconsistent classification by end-users – 56% 
Integration with other systems – 57% 
Low user adoption ...
Success is too often the exception
Where has it all gone WRONG?
We forgot about the people 
We forgot about the people
Need a holistic view
We need to meet all the needs for results 
We need the entire picture
Capturing information has actually been hard 
Capture
Organization is easy to design, hard to do 
Organize
Protecting information is theoretically easy 
Protect
Control is critical but should be subtle 
Control
Disposal should be about maintenance 
Dispose
Information that is not 
captured cannot be 
governed 
People will use systems 
that provide value 
We need to be the 
bus...
Laurence G Hart 
@piewords 
pie@wordofpie.com 
www.wordofpie.com
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Removing the “Work” from Information Governance

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We are at a critical time in the Information Governance and ECM industries. We have a chance to set a new direction and fix everything that has kept us attempting to solve the same problems for 20 years. As new technologies and ideas emerge, we need have to apply them in a way that will remove the burden from the average person in our organization.

Publié dans : Technologie
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Removing the “Work” from Information Governance

  1. 1. Laurence Hart Word of Pie @piewords Removing the “Work” from Information Governance
  2. 2. Why we are here? Over 60% of organizations still primarily use network file shares - AIIM 2013 ECM Industry Watch
  3. 3. Why we are here? Only 34% of organizations are decreasing their volume of paper records - AIIM 2013 Information Governance Industry Watch
  4. 4. Why we are here? Over 50% of organizations have either 0 or 3+ content management vendors - AIIM 2013 ECM Industry Watch
  5. 5. Why we are here? Inconsistent classification by end-users – 56% Integration with other systems – 57% Low user adoption – 54% - Forrester Research And ARMA International Records Management Online Survey, Q3 2013
  6. 6. Success is too often the exception
  7. 7. Where has it all gone WRONG?
  8. 8. We forgot about the people We forgot about the people
  9. 9. Need a holistic view
  10. 10. We need to meet all the needs for results We need the entire picture
  11. 11. Capturing information has actually been hard Capture
  12. 12. Organization is easy to design, hard to do Organize
  13. 13. Protecting information is theoretically easy Protect
  14. 14. Control is critical but should be subtle Control
  15. 15. Disposal should be about maintenance Dispose
  16. 16. Information that is not captured cannot be governed People will use systems that provide value We need to be the business
  17. 17. Laurence G Hart @piewords pie@wordofpie.com www.wordofpie.com

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