We are at a critical time in the Information Governance and ECM industries. We have a chance to set a new direction and fix everything that has kept us attempting to solve the same problems for 20 years. As new technologies and ideas emerge, we need have to apply them in a way that will remove the burden from the average person in our organization.

1. Laurence Hart
Word of Pie
@piewords
Removing the
“Work” from
Information
Governance

2. Why we are here?
Over 60% of organizations still primarily
use network file shares
- AIIM 2013 ECM Industry Watch

3. Why we are here?
Only 34% of organizations are decreasing their
volume of paper records
- AIIM 2013 Information Governance
Industry Watch

4. Why we are here?
Over 50% of organizations have either 0 or 3+
content management vendors
- AIIM 2013 ECM Industry Watch

5. Why we are here?
Inconsistent classification by end-users – 56%
Integration with other systems – 57%
Low user adoption – 54%
- Forrester Research And ARMA International Records
Management Online Survey, Q3 2013

6. Success is too often the exception

7. Where has it all gone WRONG?

8. We forgot about the people
We forgot about the people

9. Need a holistic view

10. We need to meet all the needs for results
We need the entire picture

11. Capturing information has actually been hard
Capture

12. Organization is easy to design, hard to do
Organize

13. Protecting information is theoretically easy
Protect

14. Control is critical but should be subtle
Control

15. Disposal should be about maintenance
Dispose

16. Information that is not
captured cannot be
governed
People will use systems
that provide value
We need to be the
business

17. Laurence G Hart
@piewords
pie@wordofpie.com
www.wordofpie.com