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Near Field Communications Payments Market Report, 2012-13



What will trigger consumer adoption?
M for Mobile surveyed 430+ industry executives on what they thought would drive mass
adoption.

There is a distinct lack of consensus with an array of drivers being highlighted as ‘very
important’. The inclusion of NFC technology in the iPhone 5 and use by retailers are seen
by a significant number of industry executives as the most important.

A pattern has emerged from these results suggesting that adoption by handsets and loca-
tions used regularly – such as convenience stores and retailers – will be very important
drivers for mass adoption. Much has been made of the impact of the Olympic Games and
Google refining their mobile wallet, this, according to this snapshot of the industry will not
be the key drivers for mass adoption.

Q: How important would the following be in driving mass adoption?


      Not                            Slightly                             Important                                Very
   important                        important                                                                    important


  Improved battery life for NFC enabled handsets




        19.7%                           31.3%                                32.9%                                  16.0%

  Improved functionality for Google Wallet




        23.7%                           37.0%                                30.0%                                    9.4%

  London Olympic games success story




        20.4%                           37.3%                                30.8%                                  11.6%

  Use by National train companies




        5.3%                            17.7%                                44.1%                                  32.9%

  Use by Airline companies




        13.7%                           34.8%                                36.4%                                  15.1%

  Use by food retailers




        1.8%                            13.6%                                42.5%                                  42.0%

  Peer to peer payments




        10.4%                           32.8%                                36.5%                                  20.3%

  Use in parking meters




        3.0%                            22.0%                                45.1%                                  29.9%

  Use by clothing/electronic stores




        9.0%                            32.0%                                43.6%                                  15.3%

  Use by convenience stores/gas stations




        2.3%                            16.0%                                49.2%                                  32.5%

  NFC being available in the iPhone 5




        3.0%                            19.4%                                32.9%                                  44.7%

  NFC being available in HTC's handsets




        6.7%                            30.8%                                37.5%                                  25.0%



Thank you for your interest in the Near Field Communication payments market. M for
Mobile hopes you found the information extracted from the Near Field Communication
Payments Market Report 2012 interesting, but this is only the beginning of the discussions
around NFC globally.

Please get in touch if there is more information, data, interviews with executives or
networking opportunities that you need.

                 For more information on the report please visit
                 www.mformobile.com/nfcpaymentsreport or contact
                 Naomi Hands at naomi@mformobile.com

Join the conversation!


pfrench@fcbusinessintelligence.com                           uk.linkedin.com/in/piersfrench                        @piersfrench

The information of this document was prepared by M for Mobile (part of FC Business Intelligence) and its partners. M for Mobile has
no obligation to tell you when information in this document changes. M for Mobile makes every effort to use reliable, comprehensi-
ble information, but we make no representation that it is accurate or complete. In no event shall M for Mobile and its partners be
liable for any damages, losses, expenses, loss of data or profit caused by the use of the material or contents of this document.


M for Mobile grants you a licence to make one free copy of the information contained herein for personal or non-commercial use
only. Accordingly, no part of this document may be copied, performed in public, broadcast or adapted without M for Mobile’s prior
written permission. Naomi Hands at naomi@mformobile.com to request permission.



To receive the latest discounts on the NFC Payments Market Report 2012 for you and/or
your team go to www.mformobile.com/nfcpaymentsreport.

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What will trigger consumer adoption for contactless payments?

  • 1. Near Field Communications Payments Market Report, 2012-13 What will trigger consumer adoption? M for Mobile surveyed 430+ industry executives on what they thought would drive mass adoption. There is a distinct lack of consensus with an array of drivers being highlighted as ‘very important’. The inclusion of NFC technology in the iPhone 5 and use by retailers are seen by a significant number of industry executives as the most important. A pattern has emerged from these results suggesting that adoption by handsets and loca- tions used regularly – such as convenience stores and retailers – will be very important drivers for mass adoption. Much has been made of the impact of the Olympic Games and Google refining their mobile wallet, this, according to this snapshot of the industry will not be the key drivers for mass adoption. Q: How important would the following be in driving mass adoption? Not Slightly Important Very important important important Improved battery life for NFC enabled handsets 19.7% 31.3% 32.9% 16.0% Improved functionality for Google Wallet 23.7% 37.0% 30.0% 9.4% London Olympic games success story 20.4% 37.3% 30.8% 11.6% Use by National train companies 5.3% 17.7% 44.1% 32.9% Use by Airline companies 13.7% 34.8% 36.4% 15.1% Use by food retailers 1.8% 13.6% 42.5% 42.0% Peer to peer payments 10.4% 32.8% 36.5% 20.3% Use in parking meters 3.0% 22.0% 45.1% 29.9% Use by clothing/electronic stores 9.0% 32.0% 43.6% 15.3% Use by convenience stores/gas stations 2.3% 16.0% 49.2% 32.5% NFC being available in the iPhone 5 3.0% 19.4% 32.9% 44.7% NFC being available in HTC's handsets 6.7% 30.8% 37.5% 25.0% Thank you for your interest in the Near Field Communication payments market. M for Mobile hopes you found the information extracted from the Near Field Communication Payments Market Report 2012 interesting, but this is only the beginning of the discussions around NFC globally. Please get in touch if there is more information, data, interviews with executives or networking opportunities that you need. For more information on the report please visit www.mformobile.com/nfcpaymentsreport or contact Naomi Hands at naomi@mformobile.com Join the conversation! pfrench@fcbusinessintelligence.com uk.linkedin.com/in/piersfrench @piersfrench The information of this document was prepared by M for Mobile (part of FC Business Intelligence) and its partners. M for Mobile has no obligation to tell you when information in this document changes. M for Mobile makes every effort to use reliable, comprehensi- ble information, but we make no representation that it is accurate or complete. In no event shall M for Mobile and its partners be liable for any damages, losses, expenses, loss of data or profit caused by the use of the material or contents of this document. M for Mobile grants you a licence to make one free copy of the information contained herein for personal or non-commercial use only. Accordingly, no part of this document may be copied, performed in public, broadcast or adapted without M for Mobile’s prior written permission. Naomi Hands at naomi@mformobile.com to request permission. To receive the latest discounts on the NFC Payments Market Report 2012 for you and/or your team go to www.mformobile.com/nfcpaymentsreport.