Applying lean and agile thinking in large corporations. Optimize team performance. Identify systemic issues. Ways for teams to work around systemic issues and for executives to address them.

1. WELCOMETOTHE JUNGLE

3. “THAT WOULDN’T
WORK HERE”

6. LEAN COFFEE
CREATE AGENDA
VOTE ONTOPICS
DISCUSS 5 MIN
SILENTVOTING

8. MY
THESIS

10. TRANSPARENCY

17. MONTE CARLO SIMULATIONS

18. Cover Art - Kanban by David Anderson

24. STOCKS AND FLOWS
Number of
Eggs
Number of
Chickens
Hatching
Laying+
+
Fatal Road
Crossings
+
-
Reinforcing Loop
unsustainable
virtuous/vicious cycle
Balancing Loop
stabilises

25. Crises
Heroics
Improvement
of the
system
+
+
B
B
Expediting
+
+
R
Rewards
Dependence on
heroics for sense
of accomplishment
-
+
+
R
-
-
Delay
Time and attention to
system improvements
-
+
R

26. WHEN DOINGTHE SAME
THING BETTER WON’T HELP
• Fat-tail lead time distributions
• Long average lead time relative to deadlines
• High volatility in staff liquidity
Because all of these things mean your system is exposed to extreme
random events which invalidate your attempts to forecast.
In these cases, the solution requires an act of leadership.
I learned this from Alexei Zheglov

27. LEADTIME DISTRIBUTION
75 99
85%
FatTail (Weibull k value<1)
2 24
50%
Long average

28. STAFF LIQUIDITY

29. THE POWERTO DRIVE
CHANGE
Individuals Teams Executives
Single digits Triple digitsDouble digits

30. IFYOU CAN’T FIX IT, GAME IT

31. UPSTREAM DELAYS
Set replenishment points
Define acceptance criteria
Visualize failure demand
Demand shaping policies
Conduct Strategy Reviews
Align strategy with capability

32. IN PROCESS DELAYS
Measure and predict blockers
Raise placeholder tickets
Cross-train
Make friends - a virtual team
Request SLAs
WIP limit on parking lot
Limit upstream work
Customer acceptance criteria
Floating talent pool
Shared services enablement
Co-locate
Embed
More frequent replenishment
Customer-centric metrics

33. DOWNSTREAM DELAYS
Earn trust
Keep an open window
Deploy often
Devops
Reconsider metrics

34. SO MANY OPTIONS!
2 24 75 99
50% 85%

35. SO MANY OPTIONS!
2 12 60 80
50% 85%

36. SO MANY OPTIONS!
2 8 45 72
50% 85%

37. THANKYOU