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                           Presentation of
   “Operational Issues to be
considered by Network Marketing
          Companies”
                        With a special focus on Rural Markets


 Issues in NM Company               Presented by Pankaj L Shah
STARTING A BUSINESS INVOLVES…...



                                                    HELP !


                                                                 3. Time
1. Capital




                           2. Risks

4. Business Skills                                           5. Infrastructure
Issues in NM Company   Presented by Pankaj L Shah
CONVENTIONAL MARKETING

                                                                   Total
   Rs 100                                                         Rs 450



                                            ADD
                                            Rs 300                    You
                             ADD
                             Rs 50
                                     Retailer
                         Wholesaler (Plus Ads)
Manufacturer
  Issues in NM Company               Presented by Pankaj L Shah
WHY NETWORK MARKETING


1. Little
Capital
                                                       3. Start 4. Immediate
                        2. NO Risks                   Part-Time     Income



                                                                    6. You
                5. Anyone can do it                                Can Start
                                                                   at Home
Issues in NM Company          Presented by Pankaj L Shah
Traditional                                         Network
      Distribution                                       Distribution
        Manufacturer       40                             Manufacturer
                                                                         40


            Wholesale      30
                                                         Consultant      60
                Retail     30


            Consumer       100                            Consumer       100

Client: Quality Products at affordable prices & convenience of time
  Consultant: Quality Products at wholesale prices and an income
                  opportunity for financial freedom!
    Issues in NM Company    Presented by Pankaj L Shah

                                                                               6
Birth of Network Marketing
Network Marketing is not some fad but a scientific ,
  organized, proven way of doing business worldwide.
Some of the facts about network marketing:
• Started in 1941 in USA and has evolved into an industry
  world over
• Network Marketing is well entrenched in over 80
  countries
• Many NM companies exhibit rapid growth in Annual
  Turnover [20% to 300%]
• Network Marketing is 80 bn. Dollar Industry Worldwide
• 5000 Active Network Marketing companies in 1995
• The number expected to touch 30000 in 2010.

  Issues in NM Company   Presented by Pankaj L Shah
Why does one do
                       Network Marketing
•   Extra Income      •               Meeting New People
•   Lifestyle         •               Personality Development
•   Time Freedom      •               Social Cause
•   Financial Freedom •               Early Retirement
•   Own Business      •               Leaving a Legacy



Issues in NM Company        Presented by Pankaj L Shah
Population vis a vis MLM Ratio
                        Percentage of Population doing MLM
                                       India USA
                          Thailand      0.7%         3.8%
                             5.0%                                Australia
                                                                    3.4%

                                                                    Canada
                                                                           4.2%

             Taiwan                                                  S Korea
                12.2%                                                      3.55%


                         Malaysia                                 Japan
                                                                   2.0%
                            9.0%

       USA                 Australia        Canada                S Korea          Japan
       Malaysia            Taiwan           Thailand              India
Issues in NM Company                Presented by Pankaj L Shah
Indian NM Potential
• According to the chart the number of people in the industry in
  various countries one will observe that roughly 3% of the population
  of those countries are involved in MLM.

• For India to reach 3% of its population it would mean 30 million
  people even if we take 3% of middle class which roughly 350 million
  peoples it means over 10 million people will be involved in MLM
  which is 10 times the present amount of people involved in the
  industry.

• Which should also lead to a 10 times increase in the turnover which
  will be close to 3 billion dollars or roughly 14,000 crs.

     Issues in NM Company     Presented by Pankaj L Shah
Direct Marketing
• Plus Side (+):                          • Minus side (-):
• Reaches Target audience: The            • Office time of salesman and
  sales force on foot does end up           target customers overlap: This
  reaching the right target                 is usually a problem since
  audience either by design or              Sundays end up becoming the
  default.                                  effective working days.
• Home-specific penetration: The          • Time consuming sales process:
  right homes are also usually              The process is tedious and
  targeted.                                 certainly sales consuming.
• One-to-One, demo-based sales            • High wage bill of sales army:
  possible.                                 The     company      ends  up
                                            committing heavy financial
                                            resources on the army.

Issues in NM Company       Presented by Pankaj L Shah
Network Marketing
• Plus Side (+):                           • Minus side (-):
• Reaches Target                           • Vertical Product Focus
  audience
• Parallel Income                          • No Physical Presence
  Opportunity
• High Customer                            • Product Pricing
  Loyalty                                    inflated artificially.

Issues in NM Company        Presented by Pankaj L Shah
Company Formation Issues
• Company Formation – Directors,
  availability of Signatories

• VAT registration ? In how many States?

• Bankers ? ICICI vs SBI

Issues in NM Company   Presented by Pankaj L Shah
Product Issues
Product Selection
•   Tangible / Unique or Branded / Consumable / Positioning
•   Products like Insurance policies cannot be selected since firstly IRDA prohibits
    sale through NM companies and secondly there is a possibility of delayed
    commission distribution and last but not the least high risk of rejection due to non
    compliance

Product Sales
•   Through physical outlets
•   Through Website / Payment Gateway % borne by ?

Product Distribution
•   Kit compilation & logistic
•   Courier service not available in remote areas
•   In order to be sent by Post products need to be packaged by stitching a cloth bag
    around it
•   Octroi, if applicable to be paid by ?


Issues in NM Company             Presented by Pankaj L Shah
Plan & Payment Issues
• NM Plan
Binary / Generation / Matrix / Hybrid
• BSM - Multilingual
• Commission payout
Weekly / Monthly
• Cheques / Card Transfer / Smart Card
• Cheque delivery
Cheques of ICICI takes 15 days to clear in a Cooperative Bank
• All do not have a PAN No to issues TDS Certificate?
• Repurchase Coupons, if any can be used ?


Issues in NM Company   Presented by Pankaj L Shah
Network Development
•   Plan Meeting
•   Success Seminars
•   Franchisee Outlets to service interiors
•   Customer Care
•   Well Developed Educational Training for
    further duplication

Issues in NM Company   Presented by Pankaj L Shah
An Ideal NM is
                       A Synergistic Association




            With Those Who Think & Dream
Issues in NM Company
                      Differently
                              Presented by Pankaj L Shah

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Operational Issues in Network Marketing

  • 1. to the Presentation of “Operational Issues to be considered by Network Marketing Companies” With a special focus on Rural Markets Issues in NM Company Presented by Pankaj L Shah
  • 2. STARTING A BUSINESS INVOLVES…... HELP ! 3. Time 1. Capital 2. Risks 4. Business Skills 5. Infrastructure Issues in NM Company Presented by Pankaj L Shah
  • 3. CONVENTIONAL MARKETING Total Rs 100 Rs 450 ADD Rs 300 You ADD Rs 50 Retailer Wholesaler (Plus Ads) Manufacturer Issues in NM Company Presented by Pankaj L Shah
  • 4. WHY NETWORK MARKETING 1. Little Capital 3. Start 4. Immediate 2. NO Risks Part-Time Income 6. You 5. Anyone can do it Can Start at Home Issues in NM Company Presented by Pankaj L Shah
  • 5. Traditional Network Distribution Distribution Manufacturer 40 Manufacturer 40 Wholesale 30 Consultant 60 Retail 30 Consumer 100 Consumer 100 Client: Quality Products at affordable prices & convenience of time Consultant: Quality Products at wholesale prices and an income opportunity for financial freedom! Issues in NM Company Presented by Pankaj L Shah 6
  • 6. Birth of Network Marketing Network Marketing is not some fad but a scientific , organized, proven way of doing business worldwide. Some of the facts about network marketing: • Started in 1941 in USA and has evolved into an industry world over • Network Marketing is well entrenched in over 80 countries • Many NM companies exhibit rapid growth in Annual Turnover [20% to 300%] • Network Marketing is 80 bn. Dollar Industry Worldwide • 5000 Active Network Marketing companies in 1995 • The number expected to touch 30000 in 2010. Issues in NM Company Presented by Pankaj L Shah
  • 7. Why does one do Network Marketing • Extra Income • Meeting New People • Lifestyle • Personality Development • Time Freedom • Social Cause • Financial Freedom • Early Retirement • Own Business • Leaving a Legacy Issues in NM Company Presented by Pankaj L Shah
  • 8. Population vis a vis MLM Ratio Percentage of Population doing MLM India USA Thailand 0.7% 3.8% 5.0% Australia 3.4% Canada 4.2% Taiwan S Korea 12.2% 3.55% Malaysia Japan 2.0% 9.0% USA Australia Canada S Korea Japan Malaysia Taiwan Thailand India Issues in NM Company Presented by Pankaj L Shah
  • 9. Indian NM Potential • According to the chart the number of people in the industry in various countries one will observe that roughly 3% of the population of those countries are involved in MLM. • For India to reach 3% of its population it would mean 30 million people even if we take 3% of middle class which roughly 350 million peoples it means over 10 million people will be involved in MLM which is 10 times the present amount of people involved in the industry. • Which should also lead to a 10 times increase in the turnover which will be close to 3 billion dollars or roughly 14,000 crs. Issues in NM Company Presented by Pankaj L Shah
  • 10. Direct Marketing • Plus Side (+): • Minus side (-): • Reaches Target audience: The • Office time of salesman and sales force on foot does end up target customers overlap: This reaching the right target is usually a problem since audience either by design or Sundays end up becoming the default. effective working days. • Home-specific penetration: The • Time consuming sales process: right homes are also usually The process is tedious and targeted. certainly sales consuming. • One-to-One, demo-based sales • High wage bill of sales army: possible. The company ends up committing heavy financial resources on the army. Issues in NM Company Presented by Pankaj L Shah
  • 11. Network Marketing • Plus Side (+): • Minus side (-): • Reaches Target • Vertical Product Focus audience • Parallel Income • No Physical Presence Opportunity • High Customer • Product Pricing Loyalty inflated artificially. Issues in NM Company Presented by Pankaj L Shah
  • 12. Company Formation Issues • Company Formation – Directors, availability of Signatories • VAT registration ? In how many States? • Bankers ? ICICI vs SBI Issues in NM Company Presented by Pankaj L Shah
  • 13. Product Issues Product Selection • Tangible / Unique or Branded / Consumable / Positioning • Products like Insurance policies cannot be selected since firstly IRDA prohibits sale through NM companies and secondly there is a possibility of delayed commission distribution and last but not the least high risk of rejection due to non compliance Product Sales • Through physical outlets • Through Website / Payment Gateway % borne by ? Product Distribution • Kit compilation & logistic • Courier service not available in remote areas • In order to be sent by Post products need to be packaged by stitching a cloth bag around it • Octroi, if applicable to be paid by ? Issues in NM Company Presented by Pankaj L Shah
  • 14. Plan & Payment Issues • NM Plan Binary / Generation / Matrix / Hybrid • BSM - Multilingual • Commission payout Weekly / Monthly • Cheques / Card Transfer / Smart Card • Cheque delivery Cheques of ICICI takes 15 days to clear in a Cooperative Bank • All do not have a PAN No to issues TDS Certificate? • Repurchase Coupons, if any can be used ? Issues in NM Company Presented by Pankaj L Shah
  • 15. Network Development • Plan Meeting • Success Seminars • Franchisee Outlets to service interiors • Customer Care • Well Developed Educational Training for further duplication Issues in NM Company Presented by Pankaj L Shah
  • 16. An Ideal NM is A Synergistic Association With Those Who Think & Dream Issues in NM Company Differently Presented by Pankaj L Shah