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Facebook Advertising – Who Says
    It’s Wrong to Buy Friends

     Frank Coyle, President, Point It
     Ian Mackie, Sr. Client Manager

            January 27, 2011
About Point It
              Presentation Agenda

• Launched in April 2002
• Seattle’s largest independent
  search marketing firm
• PPC & SEO
• $50 MM in managed media
• 12 team members, 40+ yrs of
  SEM experience
• Servicing clients across all
  verticals and revenue models




    facebook.com/pointit          twitter.com/point_it
Agenda
        Presentation Agenda
• Why Facebook Matters For Businesses…or Does It?
• The Basics – You Still Need a Plan
• Case Study – Who’s Doing It Right?
• Setting up Campaigns – creating ads, targeting,
  bidding, etc.
• Reporting
• Q&A
Presentation Agenda
 Why Facebook Matters…Or Does It?

Yes, it does…   (…at least that’s what Goldman thinks)
                                          users
                                 500,000,000
          friends
     Average user has 130 of them

                              time
50% of users log on to Facebook in any given day
The Basics
           Presentation Agenda
The Plan
  • Goals – lead gen, branding, both?
  • What are you trying to measure – #
    fans, increase revenue, leads, etc.
  • Immediate results or long term?
Execute
  • Run Campaigns
  • Test Test Test
  • Modify Targeting
Measure

Measure
  • Facebook Reporting
  • Facebook Insights
  • Google Analytics
Case Study

Telluride Ski Resort
Telluride Ski Resort
Getting Started - Ads
                         Website Landing Page
                               Facebook page
Design An Ad            FBML (facebook markup language)
  – Destination URL     Pros:
     • FB Page          • Build Trustlanding pages
                          Dedicated
     • Website URL      • ENGAGE w/ customers on more
                        w/ no other distractions
                        personal level
                        • Lead gen
                        • Easily awareness news, events,
                          Brand share sales,
                        respond to customers
                        • Lead Gen
                        Cons:
                        • Not as “sticky”
                        • A bit more difficult to get
                        Cons:
                        them to “like” you get lost in all the
                        • your updates can
                        • Don’t really know intent*
                        chatter
                        • audience may not take well if
                        you’re always trying to sell
At A Minimum…FBML!
Designing Ads – Con’t

After deciding on landing page
   – Title & Body Text
       • 25/135 character limits
       • Strong call-to-action
   – Image (110x80)
       • ads varies: 100 x 72 to 110 x
         80 pixels depending upon
         the ad format that is shown.
Getting Started Agenda
            Presentation - Targeting
Target Target Target




                       Dynamically
                        updates
Targeting – LikesAgenda
        Presentation & Interests




Pros: Great targeting abilities based on “real” user interests
Cons: Depends on the user adding these to their profile
Targeting - Connections
              Presentation Agenda
  Four Basic Options:
  1.   None
  2.   Users Who Are Connect To…
  3.   Users Who Are Not Connected To…
  4.   Users Whose Friends Are Connect To…




Recommendation: ENGAGE w/ your friend’s friends!
Pricing, Bidding, etc

Recommendations:
• Campaign names – keep clear for
reporting
• Scheduling
• CPC vs. CPM
    • CPC (cost per click) bidding
    provides more control
    • CPM (cost per thousand
    impressions) for branding
    campaign
    • bid estimates tend to be LOW
Review Your Advert


              Is It Good To Go?
              • Title
              • Image
              • Ad Text
              • Advert Name
  Rename ad   • Audience
              • Campaign Name
              • Bid Type
              • Max Bid
              • Daily Budget
              • Ad Schedule
Reviewing Campaign Structure




Recommendation:
Organize by landing page
Case Study 1
Case Study 2



         Facebook >> Main Site
         • 3x the number of page views
         • Avg Time on site: 6+ minutes vs.
         33 seconds
Reporting



Facebook Insights



                    Facebook Reporting
Facebook Reporting



           Four Reports
           • Advertising Performance
           • Responder Demographics
           • Responder Profiles
           • Conversions by Impression Time
Advertising Performance
              Number of “likes” or
               RSVPs for events




                               Cost per fan
Responder Demographics

                 Key take-aways:
                 • Gender
                 • Age
                 • Region
Insights – via admin panel
Insights – Advertising Impact


Ads start




                Ads start
Insights – Where & What
Q&A



And don’t forget to…                           www.facebook.com/pointit



                       Frank Coyle, Point It
                       frankc@pointit.com

                          Ian Mackie
                       ianm@pointit.com

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Facebook Advertising: Who Says it's Wrong to Buy Friends?

  • 1. Facebook Advertising – Who Says It’s Wrong to Buy Friends Frank Coyle, President, Point It Ian Mackie, Sr. Client Manager January 27, 2011
  • 2. About Point It Presentation Agenda • Launched in April 2002 • Seattle’s largest independent search marketing firm • PPC & SEO • $50 MM in managed media • 12 team members, 40+ yrs of SEM experience • Servicing clients across all verticals and revenue models facebook.com/pointit twitter.com/point_it
  • 3. Agenda Presentation Agenda • Why Facebook Matters For Businesses…or Does It? • The Basics – You Still Need a Plan • Case Study – Who’s Doing It Right? • Setting up Campaigns – creating ads, targeting, bidding, etc. • Reporting • Q&A
  • 4. Presentation Agenda Why Facebook Matters…Or Does It? Yes, it does… (…at least that’s what Goldman thinks) users 500,000,000 friends Average user has 130 of them time 50% of users log on to Facebook in any given day
  • 5. The Basics Presentation Agenda The Plan • Goals – lead gen, branding, both? • What are you trying to measure – # fans, increase revenue, leads, etc. • Immediate results or long term? Execute • Run Campaigns • Test Test Test • Modify Targeting
  • 6. Measure Measure • Facebook Reporting • Facebook Insights • Google Analytics
  • 9. Getting Started - Ads Website Landing Page Facebook page Design An Ad FBML (facebook markup language) – Destination URL Pros: • FB Page • Build Trustlanding pages Dedicated • Website URL • ENGAGE w/ customers on more w/ no other distractions personal level • Lead gen • Easily awareness news, events, Brand share sales, respond to customers • Lead Gen Cons: • Not as “sticky” • A bit more difficult to get Cons: them to “like” you get lost in all the • your updates can • Don’t really know intent* chatter • audience may not take well if you’re always trying to sell
  • 11. Designing Ads – Con’t After deciding on landing page – Title & Body Text • 25/135 character limits • Strong call-to-action – Image (110x80) • ads varies: 100 x 72 to 110 x 80 pixels depending upon the ad format that is shown.
  • 12. Getting Started Agenda Presentation - Targeting Target Target Target Dynamically updates
  • 13. Targeting – LikesAgenda Presentation & Interests Pros: Great targeting abilities based on “real” user interests Cons: Depends on the user adding these to their profile
  • 14. Targeting - Connections Presentation Agenda Four Basic Options: 1. None 2. Users Who Are Connect To… 3. Users Who Are Not Connected To… 4. Users Whose Friends Are Connect To… Recommendation: ENGAGE w/ your friend’s friends!
  • 15. Pricing, Bidding, etc Recommendations: • Campaign names – keep clear for reporting • Scheduling • CPC vs. CPM • CPC (cost per click) bidding provides more control • CPM (cost per thousand impressions) for branding campaign • bid estimates tend to be LOW
  • 16. Review Your Advert Is It Good To Go? • Title • Image • Ad Text • Advert Name Rename ad • Audience • Campaign Name • Bid Type • Max Bid • Daily Budget • Ad Schedule
  • 19. Case Study 2 Facebook >> Main Site • 3x the number of page views • Avg Time on site: 6+ minutes vs. 33 seconds
  • 20. Reporting Facebook Insights Facebook Reporting
  • 21. Facebook Reporting Four Reports • Advertising Performance • Responder Demographics • Responder Profiles • Conversions by Impression Time
  • 22. Advertising Performance Number of “likes” or RSVPs for events Cost per fan
  • 23. Responder Demographics Key take-aways: • Gender • Age • Region
  • 24. Insights – via admin panel
  • 25. Insights – Advertising Impact Ads start Ads start
  • 27. Q&A And don’t forget to… www.facebook.com/pointit Frank Coyle, Point It frankc@pointit.com Ian Mackie ianm@pointit.com