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Travel Industry:
Leading innovation on eCommerce
Pablo de Porcioles – Group Director Business Development
Mercè Garcia – Group Director Mobile
2
Agenda
1.About ODIGEO
2.Actual Mobile Ecosystem
3.Present and future at ODIGEO
mobile
4.“Mobile First” or multichannel
3
1. About ODIGEO
4
5
Who are we?
6
A diversified Group
7
Our international presence
8
ODIGEO – THE LARGEST FLIGHT SPECIALIST OTA IN
EUROPE
SOURCE: PhocusWright
NOTE: Excluding supplier websites and offline travel services providers (both flght and non-flight)
2011 Gross bookings (€ in Billions)
2011 Gross bookings (€ in Billions)
ODIGEO – THE LARGEST FLIGHT SPECIALIST OTA IN
EUROPE
ODIGEO – A GLOBAL LEADER IN THE OTA SECTOR
ODIGEO: Global Leader
9
10
2. Actual Mobile Ecosystem
11
12
Source: Google
13
eCommerce mobile sales in UK
Source: Google
14
15
16
Source: Google
17
Global travel – related spend is $3,436B
Source: USTravel.org, WTTC 2010, IATA 2010
18
Online Travel Is Not Yet What It Could Be
Flights
Lodging
Cars
Food
Transit
Activities
Retail
Global Travel Related Spend
Source: USTravel.org, WTTC 2010, IATA 2010, PhocusWright 2012
Flights
Lodging
Cars
Food
Transit
Activities
Retail
Travel Related Online Spend
19
Travel Spending in 2 – 5 years
20
3 in 4
active travellers use
a mobile device
while on the move
45%
own a mobile
device that allows
them to browse the
internet
4/5
Say they are likely
to explore, shop,
and book travel
activities via
mobile
17%
have researched a
trip on a mobile app
or mobile web
12%
have downloaded a
mobile travel app
3%
have booked their
trip on a mobile
1 in 5
Expedia bookings
are made on a
mobile
17%
of Kayak‘s queries
are mobile
(vs 2% of Kayak‘s
revenues)
The mobile revolution is real/ The mobile tecnology has entered the
online travel sector
21
Mobile devices provide a wide range of opportunities for ODIGEO
22
supermercados virtuales de Corea en el metro
23
Supermecados virtuales metro en Barcelona
24
3. Present and future at ODIGEO mobile
25
26
ODIGEO wants to become the #1
27
28
ODIGEO Mobile share vs desktop
29
M-Commerce
Book a trip with your mobile device.
Permanent service during the trip
Personalized service to the user,
anytime, anywhere.
e-Commerce
Book a trip with your Desktop PC site.
From a Online Travel Agency to a Mobile Travel Companion
30
Our user is the
center of our
strategy
If we want to become a Mobile
Travel Companion we need to
provide our services following the user
needs during all steps of the User
Journey.
The User Journey
31
The Online Travel Ecosystem
32
Decisions to implement our mobile strategy
33
5. “Mobile First” or multichannel
Agenda
34
35
Improvement and development of all our platforms
36
The user is multichannel and interact from different devices during
daylight hours
Source: Comscore
37
Source: Google
38
Source: Google
39
2013 Digital user
40
Our current solutions for mobile web
41
Our current solutions for Android, Windows Phone and iOS
42
 Search, Select and Book flights
 Search history
 SMS Flight notification service
 Baggage claim belt
 Personal area (meals, passengers).
 Social integrations
 Weather information
Applications and funcionalties
43
Search Results
Confirmation Home My Trips Weather My Info
Flight Details PassengersFilter Results
Applications and funcionalties
44
Marketing tools to use in the promotion
45
ODIGEO core activity Cooperation or investment
Developing core solutions, while partnering with other companies
46
What’s the next?
47
http://www.youtube.com/watch?v=kDVPWANwny0
48
GRACIA
S
Pablo de Porcioles
Group Director, Business Development
Pablo.Porcioles@odigeo.com
@PdP_bcn
Mercè Garcia
Group Director, Mobile
Merce.Garcia@odigeo.com
Presentation   global e commerce summit fv (2)

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Presentation global e commerce summit fv (2)