Voiemanager is our latest VoIP service providing superb Return On Investment for businesses of all sizes from SME\'s to Call Centre operations

1. VoiceManager Product Presentation Paul Smith Sales and Marketing Director

3. VoiceManager – Hosted VoIP Solution

4. VoiceManager Benefits

7. VoIP does not always, as commonly referred to, use the Public Internet to transport the traffic. It can use any Public or Private IP based Network

8. For consumers call quality is not key, the Public Internet is used for the transportation of these calls. In Business quality of the conversation is key, either a Public or Private IP network is used for the transportation of these conversations

10. Calls made over IP are location independent so International Calls can be considerably cheaper

11. Calls made from IP to IP (OnNet) do not touch the existing PSTN network and thus do not generate a call charge

12. Increased Broadband uptake allows utilisation of existing ‘Data’ services to convey ‘Voice’ – customer no longer needs separate phone and data lines

14. VoIP is geographically agnostic, only an IP connection is needed to make VoIP calls, so geographically dispered companies can seamless link their operations together

15. VoIP integrates with PC based software and brings voice into the ICT revolution

16. Voice calls can be delivered as emails

17. Voice calls can be made by the PC to a headset – no need for a handset

18. Voice calls can be transferred to any location

20. Capital cost - involves investment for the IP PBX and probably additional equipment, any future upgrading will have a cost

22. No (or low) capital cost – no IP PBX to purchase

23. Predictable operating expense – charges based per user. If people added, you know exactly how costs will increase.

25. VoiceManager Product Presentation - Introduction to VoIP What the Analysts say about Hosted VoIP “By the end of 2012, the UK business community will have a Hosted IP Voice subscriber base of 1.95 Million users. This population will have risen from its current size of 0.187 Million (2007) and will represent a market worth over £625 Million.” illume Consulting 2008

26. VoiceManager Product Presentation – Hosted VoIP Solution VoiceManager - Hosted VoIP Solution

27. VoiceManager Product Presentation – Hosted VoIP Solution What is VoiceManager - Hosted VoIP? “VoiceManager - Hosted VoIP" is a Centrex system where PBX-like services are provided to enable telephone calls ... Centrex stands for CENTRalisedEXchange

28. VoiceManager Product Presentation – Hosted VoIP Solution VoiceManager Network Topology Powergroup VoiceManager Network WAN Router Broadband Switch PSTN Call Breakout (Off-Net Calls) Router Central Office Switch IP or Analogue FREEOn-Net Calls ATA Branch Office Router IP or Analogue ATA Home Worker

30. Only requires an IP Phone from Powertelecom’sAuthorised Equipment List

31. No other VoIP specific equipment on site

32. Dial-tone as normal

33. Can also use PC-based softphones, supplied by Powergroup

34. Quality is as good as traditional voice services and uses G711 (80kbps) or G729a Codec’s (24kbps)

35. Sold on a monthly rental, per licence basis

37. Great for businesses having trouble forecasting the future and managing cash flow/capex.

38. VoiceManager is easy to install and re-locate making it easy to move to a new site (e.g., new business parks)

39. Easily Increase and reduce users – this is helpful for project-based businesses (e.g., construction, sales agencies) or with those with variable numbers of employees (e.g., Christmas seasonal, tourism)

40. Ideal for multi-site businesses or those with home/remote workers

41. Integrate VoiceManager with Microsoft Outlook to improve workflow

42. Improve disaster recovery capability (e.g., businesses in a flood plain)

43. Improve carbon footprint (e.g., public sector)

45. VoiceManager Product Presentation – Hosted VoIP Solution VoiceManager Optional Features Reception ConsolePC Receptionist Console

46. VoiceManager Product Presentation – Hosted VoIP Solution VoiceManager Optional Features Assistant-MobilePersonal Assistant Mobile Client

47. VoiceManager Product Presentation – Hosted VoIP Solution VoiceManager Optional Features ToolbarPersonal Assistant Plug-In for Outlook and internet browsers

48. VoiceManager Product Presentation – Hosted VoIP Solution VoiceManager Optional Features Softphone Voice/Video Soft Client

50. Purchase IP Phones from Powertelecom with no minimum order quantity or set-up fees

52. Caller location details are provided via a feed to the Emergency Services Database

56. VoiceManager Product Presentation – Benefits Common Myths About VoIP VoiceManager / VoIP = Free Calls Using VoIP in a business environment to make telephone calls will not give you free calls. VoiceManager will offer most businesses a significant reduction in call costs and telephony infrastructure. Installing a VoIP system sounds a bit Complex VoiceManager makes it easy to setup a working VoIP solution in a matter of days. Signup to VoiceManager, receive your IP Phones, Plug in IP Phones and use. All other phone options can be made by yourself or via Powergroup’s managed service.

57. Any Questions?