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INTRODUCTION TO
BUSINESS ENVIRONMENT




            Prof. Prabha Panth,
            Osmania University
Microeconomics
• Pure Microeconomics assumes that a firm
  works in the best possible environment
  conducive to it.
• By assuming ceteris paribus, it keeps away all
  non-economic factors that would affect the
  firm’s behaviour.
• Assumes a ‘free market’ system, with no
  government, social, or other pressures.


24-Dec-11    P.Panth                               2
• Perfect competition, in which the firm has full
  knowledge about demand, production
  factors, technology, prices, etc. But actual
  market is usually an imperfect market.
• Micro economics assumes that the only
  motive directing a firm is “profit motive”.
• Only ‘economic factors’ affect the working of a
  firm – such as changes in costs
  (wages, rent, interest, taxes), prices due to
  change in demand and supply conditions.

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What is “Business Environment”
• But a Business firm does not work in a vacuum,
• It functions in a particular environment or setting.
• Many external factors affect its working and
  strategies.
• This is known as “Business Environment”
• Business environment includes all the external
  influences that a firm is subjected to, and which
  affect its functioning.
• Pure Economic theory ignores these outside
  influences on a firm’s behaviour.

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Why study Business Environment
• The success of every business depends on
  how it can adapt itself to the environment
  within which it functions,
• Working conditions, consumer
  behaviour, technology, laws, behaviour of
  other firms, etc may all change over time.
• A successful business cannot remain static, it
  has to change its goals, its strategies, its
  products, etc to meet the new challenges.
24-Dec-11    P.Panth                               5
External Environment:
Business environment refers to external forces, factors
  and institutions that are beyond the control of the
  business, but which affect its functioning.
                               Social and   Legal
                                Religious

             Political                              Demographic




                                                          Ecological
      Technological
                                     Business
                                   Environment

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Political Factors
 P
 E                Economic Factors

 S
                  Social Factors
 T
                  Technological Factors
24-Dec-11   P.Panth                       7
1. Political Environment:
 The political situation in a country affects the
   working of firms.
a) Political ideology – capitalist, mixed economy, or
   socialist. Any change in the ideology affects the
   firm. E.g. Coca cola in former Soviet Union, China,
b) Political Stability – and peace, no
   wars, unrest, agitations, e.g. in Iraq, Afghanistan –
   not conducive for private business firms.
c) Relation with other countries, international bodies.
   Burma isolated, earlier China, USSR. Are the
   countries members of UN, WB, etc.
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a) Centre State Relationship in the country – clash in
   Federal set up. Centre agrees, States do not, or vice
   versa.
b) Trade union movements – strikes, agitations
   encouraged by various political parties.
c) Level of political morality (corruption) – how much
   and what type of bribes or kick backs to establish
   and run the firms?
d) Opposition Parties towards Business Units – any
   change in the ruling party, the opposition may not
   agree to the earlier policies.


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2. Economic Environment:
     a) Economic Conditions:
            (i)     Level of economic development,
            (ii)    Size of the economy,
            (iii)   Growth
            (iv)    Population
      b) Economic Policies of the country:
            (i) Industrial policy,
            (ii) Monetary and Fiscal policies,
            (iii) International trade policy
      c) Other Economic Factors:
      i.    Infrastructural Facilities,
      ii. Banking, Insurance companies, money markets,
      iii. capital markets

24-Dec-11              P.Panth                           10
3. Socio-Cultural Environment:
   • attitude of people to work, to consumption
   • family system,
   • caste system,
   • Customs, religion, education, etc.
4. Technological Environment: -
    • Changes in technology,
    • Inhouse research and development,
    • Changes in capital, inputs, labour
      requirements, skills, training, etc.

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5. Geographical and Natural factors:
   - demand in hilly regions differ from the
   plains,
   - demand in tropical areas differ from cold
   regions,
  - input availability differs in different
   geographical regions.
 - Conservation policies of natural habitats,
 - Pollution and other ecological problems.


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COMPONENTS OF BUSINESS
                ENVIRONMENT
1. Microeconomic: Factors that affect the
   individual firm. Internal environment.
      These include:
   – consumer behaviour, change in tastes, fashions,
   – Supply and availability of inputs,
   – Labour and employee behaviour,
   – Financial stakeholders – behaviour in the stock
     market,
   – Competitors and their reactions.
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2. Meso economic: Industry level factors
 •    lies between Micro and Macro levels.
 •    competition between firms within an industry,
 •    Change in price, product or technology strategy of
      other firms,
 3. Macro economic:
    These include the “External environment”
    discussed earlier – PEST. These cover:
 Economic
    , social, technological, legal, political, ethical, ecolo
    gical factors that affect a firm’s behaviour.

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FEATURES OF BUSINESS
               ENVIRONMENT
a) External: Business environment is the sum of all
   factors external to the business firms that greatly
   influence their functioning.
b) Dynamic: The business environment is dynamic
   in nature, i.e. it keeps changing.
c) Unpredictable: The changes in business
   environment are unpredictable.
d) Regional differences: Business Environment
   differs from place to place, region to region and
   country to country.
24-Dec-11                                            15
IMPORTANCE OF BUSINESS
                ENVIRONMENT
1. Determining Opportunities and Threats:
Firms would be able to identify opportunities
  for and threats to their business, and to meet
  the challenges successfully. “First mover
  advantage”
2. Giving Direction for Growth: It enables the
  business to identify the areas for growth and
  expansion of its activities, by knowing the
  customers’ tastes, government policies, etc.

24-Dec-11                                          16
c) Continuous Learning: to update
   knowledge, skills to meet the predicted
   changes in business. E.g. latest computer
   technology, or pollution control
   measures, renewable energy
d) Image Building: CSR activities help to improve
   firms’ image by showing sensitivity to the
   environment within which they work.
   Insensitivity to the public and the
   environment works against the firm. E.g. Nano
   project in Singur, or mining in
   Orissa, pesticides in Coca cola and Pepsi cola.
24-Dec-11                                        17
e) Meeting Competition: helps firms to analyse
   the competitors’ strategies and formulate
   their own strategies accordingly. In oligopoly
   markets, firms have to be alert to changes in
   business rivals’ schemes – new products, new
   inputs, new ad schemes, or pricing policy.
f) Identifying Firm’s Strength and Weakness:
   Business environment helps to identify the
   individual strengths and weaknesses in view of
   the technological and global developments. If
   you can’t keep up, you drop down.
24-Dec-11    P.Panth                            18
Internal Environment: 5 Ms:
• Can broadly be classified under five factors:
    – man, (labour)
    – material, (inputs)
    – money, (finance)
    – Machinery (technology)
    – Management.
    Unlike External Environment, the Business
     firm can make changes in these factors
     according to its requirements.

24-Dec-11      P.Panth                            19

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Unit 1.1 business env

  • 1. INTRODUCTION TO BUSINESS ENVIRONMENT Prof. Prabha Panth, Osmania University
  • 2. Microeconomics • Pure Microeconomics assumes that a firm works in the best possible environment conducive to it. • By assuming ceteris paribus, it keeps away all non-economic factors that would affect the firm’s behaviour. • Assumes a ‘free market’ system, with no government, social, or other pressures. 24-Dec-11 P.Panth 2
  • 3. • Perfect competition, in which the firm has full knowledge about demand, production factors, technology, prices, etc. But actual market is usually an imperfect market. • Micro economics assumes that the only motive directing a firm is “profit motive”. • Only ‘economic factors’ affect the working of a firm – such as changes in costs (wages, rent, interest, taxes), prices due to change in demand and supply conditions. 24-Dec-11 P.Panth 3
  • 4. What is “Business Environment” • But a Business firm does not work in a vacuum, • It functions in a particular environment or setting. • Many external factors affect its working and strategies. • This is known as “Business Environment” • Business environment includes all the external influences that a firm is subjected to, and which affect its functioning. • Pure Economic theory ignores these outside influences on a firm’s behaviour. 24-Dec-11 P.Panth 4
  • 5. Why study Business Environment • The success of every business depends on how it can adapt itself to the environment within which it functions, • Working conditions, consumer behaviour, technology, laws, behaviour of other firms, etc may all change over time. • A successful business cannot remain static, it has to change its goals, its strategies, its products, etc to meet the new challenges. 24-Dec-11 P.Panth 5
  • 6. External Environment: Business environment refers to external forces, factors and institutions that are beyond the control of the business, but which affect its functioning. Social and Legal Religious Political Demographic Ecological Technological Business Environment 24-Dec-11 P.Panth 6
  • 7. Political Factors P E Economic Factors S Social Factors T Technological Factors 24-Dec-11 P.Panth 7
  • 8. 1. Political Environment: The political situation in a country affects the working of firms. a) Political ideology – capitalist, mixed economy, or socialist. Any change in the ideology affects the firm. E.g. Coca cola in former Soviet Union, China, b) Political Stability – and peace, no wars, unrest, agitations, e.g. in Iraq, Afghanistan – not conducive for private business firms. c) Relation with other countries, international bodies. Burma isolated, earlier China, USSR. Are the countries members of UN, WB, etc. 24-Dec-11 P.Panth 8
  • 9. a) Centre State Relationship in the country – clash in Federal set up. Centre agrees, States do not, or vice versa. b) Trade union movements – strikes, agitations encouraged by various political parties. c) Level of political morality (corruption) – how much and what type of bribes or kick backs to establish and run the firms? d) Opposition Parties towards Business Units – any change in the ruling party, the opposition may not agree to the earlier policies. 24-Dec-11 P.Panth 9
  • 10. 2. Economic Environment: a) Economic Conditions: (i) Level of economic development, (ii) Size of the economy, (iii) Growth (iv) Population b) Economic Policies of the country: (i) Industrial policy, (ii) Monetary and Fiscal policies, (iii) International trade policy c) Other Economic Factors: i. Infrastructural Facilities, ii. Banking, Insurance companies, money markets, iii. capital markets 24-Dec-11 P.Panth 10
  • 11. 3. Socio-Cultural Environment: • attitude of people to work, to consumption • family system, • caste system, • Customs, religion, education, etc. 4. Technological Environment: - • Changes in technology, • Inhouse research and development, • Changes in capital, inputs, labour requirements, skills, training, etc. 24-Dec-11 P.Panth 11
  • 12. 5. Geographical and Natural factors: - demand in hilly regions differ from the plains, - demand in tropical areas differ from cold regions, - input availability differs in different geographical regions. - Conservation policies of natural habitats, - Pollution and other ecological problems. 24-Dec-11 P.Panth 12
  • 13. COMPONENTS OF BUSINESS ENVIRONMENT 1. Microeconomic: Factors that affect the individual firm. Internal environment. These include: – consumer behaviour, change in tastes, fashions, – Supply and availability of inputs, – Labour and employee behaviour, – Financial stakeholders – behaviour in the stock market, – Competitors and their reactions. 24-Dec-11 13
  • 14. 2. Meso economic: Industry level factors • lies between Micro and Macro levels. • competition between firms within an industry, • Change in price, product or technology strategy of other firms, 3. Macro economic: These include the “External environment” discussed earlier – PEST. These cover: Economic , social, technological, legal, political, ethical, ecolo gical factors that affect a firm’s behaviour. 24-Dec-11 14
  • 15. FEATURES OF BUSINESS ENVIRONMENT a) External: Business environment is the sum of all factors external to the business firms that greatly influence their functioning. b) Dynamic: The business environment is dynamic in nature, i.e. it keeps changing. c) Unpredictable: The changes in business environment are unpredictable. d) Regional differences: Business Environment differs from place to place, region to region and country to country. 24-Dec-11 15
  • 16. IMPORTANCE OF BUSINESS ENVIRONMENT 1. Determining Opportunities and Threats: Firms would be able to identify opportunities for and threats to their business, and to meet the challenges successfully. “First mover advantage” 2. Giving Direction for Growth: It enables the business to identify the areas for growth and expansion of its activities, by knowing the customers’ tastes, government policies, etc. 24-Dec-11 16
  • 17. c) Continuous Learning: to update knowledge, skills to meet the predicted changes in business. E.g. latest computer technology, or pollution control measures, renewable energy d) Image Building: CSR activities help to improve firms’ image by showing sensitivity to the environment within which they work. Insensitivity to the public and the environment works against the firm. E.g. Nano project in Singur, or mining in Orissa, pesticides in Coca cola and Pepsi cola. 24-Dec-11 17
  • 18. e) Meeting Competition: helps firms to analyse the competitors’ strategies and formulate their own strategies accordingly. In oligopoly markets, firms have to be alert to changes in business rivals’ schemes – new products, new inputs, new ad schemes, or pricing policy. f) Identifying Firm’s Strength and Weakness: Business environment helps to identify the individual strengths and weaknesses in view of the technological and global developments. If you can’t keep up, you drop down. 24-Dec-11 P.Panth 18
  • 19. Internal Environment: 5 Ms: • Can broadly be classified under five factors: – man, (labour) – material, (inputs) – money, (finance) – Machinery (technology) – Management. Unlike External Environment, the Business firm can make changes in these factors according to its requirements. 24-Dec-11 P.Panth 19