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PPMA Annual Conference 2017
21st Century Public Servant
Sponsored by The Guardian
With Sarah Messenger, LGA
 Background
 The why and how
 Being a 21st Century Public Servant
 Walk Tall Launch
 What is happening around the country
 What could we and should we do next?
 Next steps
Introduction
The Research
“Cui servire est regnare” To serve is to rule
The Premise
The sponsors
The research team
The outputs
- The future of work is changing
- Further Public Sector integration
presents huge challengers
- We need to understand what the
21st Century Public Servant looks
like
- Dr Catherine Needham (University
of Birmingham)
- Dr Catherin Mangan (University of
Birmingham)
- Supported by:
- Interviewees, survey
responders, bloggers
- ESRC (Knowledge Exchange Project
with Birmingham City Council)
- Public Services Academy
- Identified 8 key roles
- 10 key characteristics
- These are portable across different
public service organisations
- …..and Third sector
Walk Tall: Being a 21st Century Public Servant
 Steering Group established
 Over 60 people interviewed for the
book
 Participants from LG, Blue Light,
Health and Voluntary Sector
 Used storytelling as the technique
to describe the characteristics in
action already
 eStorybook Launched in July 2016
 To date over 3,500 hits on the LGA
and PPMA website
 Following the launch of the book, we developed a summary Vodcast
 It gives a great overview of the work we have done so far
Walk Tall
…..the Vodcast
Why does this work matter?
21st
Century
Workforce
New Pay
Structure
NLGN New
Deal
Ongoing
funding
challenges
Integr
ation
 It represents the most current thinking in the field AND it is applicable
across all of public service
 Walk Tall can be used:
 Holistically for those organisations looking at whole scale workforce
transformation
 To enable people development activities, e.g., leadership and management
approaches
 To help address some of our most pressing challenges:
 A range of activity is underway:
 Some is cross council
 Other is very specific
 Some examples
 Leadership survey
 360 degree management tool
 Leadership development
 We are also making sure that we are publicising the sister research: 21st
Century Councillor and thinking about how that can sit alongside 21st
Century Public Servant
We are already applying 21st Century Public Servant
in practice…..
 We would like you to answer 3 key questions for us
 Work in groups or individually - whatever suits you best
 Our questions are:
 Have you done anything based on 21st century public servant
in your councils?
 If not, are there barriers that are stopping you from doing so?
 How can this work help you to address the range of
workforce challenges/opportunities in your organisation?
Exercise
 We will collate all of your feedback and contact you if we have any
queries
 We will use your feedback to inform the next set of Walk Tall
deliverables
 Thank you so much for your help.
Next steps and questions

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PPMA Annual Seminar 2017 - 21st Century Public Servant Update

  • 1. PPMA Annual Conference 2017 21st Century Public Servant Sponsored by The Guardian With Sarah Messenger, LGA
  • 2.  Background  The why and how  Being a 21st Century Public Servant  Walk Tall Launch  What is happening around the country  What could we and should we do next?  Next steps Introduction
  • 3. The Research “Cui servire est regnare” To serve is to rule The Premise The sponsors The research team The outputs - The future of work is changing - Further Public Sector integration presents huge challengers - We need to understand what the 21st Century Public Servant looks like - Dr Catherine Needham (University of Birmingham) - Dr Catherin Mangan (University of Birmingham) - Supported by: - Interviewees, survey responders, bloggers - ESRC (Knowledge Exchange Project with Birmingham City Council) - Public Services Academy - Identified 8 key roles - 10 key characteristics - These are portable across different public service organisations - …..and Third sector
  • 4. Walk Tall: Being a 21st Century Public Servant  Steering Group established  Over 60 people interviewed for the book  Participants from LG, Blue Light, Health and Voluntary Sector  Used storytelling as the technique to describe the characteristics in action already  eStorybook Launched in July 2016  To date over 3,500 hits on the LGA and PPMA website
  • 5.  Following the launch of the book, we developed a summary Vodcast  It gives a great overview of the work we have done so far Walk Tall …..the Vodcast
  • 6. Why does this work matter? 21st Century Workforce New Pay Structure NLGN New Deal Ongoing funding challenges Integr ation  It represents the most current thinking in the field AND it is applicable across all of public service  Walk Tall can be used:  Holistically for those organisations looking at whole scale workforce transformation  To enable people development activities, e.g., leadership and management approaches  To help address some of our most pressing challenges:
  • 7.  A range of activity is underway:  Some is cross council  Other is very specific  Some examples  Leadership survey  360 degree management tool  Leadership development  We are also making sure that we are publicising the sister research: 21st Century Councillor and thinking about how that can sit alongside 21st Century Public Servant We are already applying 21st Century Public Servant in practice…..
  • 8.  We would like you to answer 3 key questions for us  Work in groups or individually - whatever suits you best  Our questions are:  Have you done anything based on 21st century public servant in your councils?  If not, are there barriers that are stopping you from doing so?  How can this work help you to address the range of workforce challenges/opportunities in your organisation? Exercise
  • 9.  We will collate all of your feedback and contact you if we have any queries  We will use your feedback to inform the next set of Walk Tall deliverables  Thank you so much for your help. Next steps and questions