Slides of my workshop at the Turku Agile Day 2013

1. The Scrum Master as a
Team Coach
ConneXoX
Pierluigi Pugliese

2. What could
you need?
2

3. From heuristic to structure
3

4. Your Roles as Scrum
Master

5. How do you approach the SM role?
5
Knowledge
Social
Structure

6. What does it mean for you?
•Chances?
•Blind spots?
6

7. Now create Groups
7

8. Many roles at once - I
8
I’ve done X
Mentor
Good, now try Y
What else?
I will try Y
Coach
Agile, agile, ...
Evangelist
Technical Expert

9. Many roles at once - II
9
Mediator
Green!
Yellow!
Blue?
Let’s do it!
MoFvator
X works like...
Trainer
Facilitator
Green!
Yellow!
IntenFon?

10. What are your real roles?
10
CoachTrainer
Mentor
Technical Expert
EvangelistMediator
Motivator
Facilitator

11. Your real Scrum Master Roles
•“Measure” yourself on the scale
•Discuss with a colleague the implications
11
CoachTrainer
Mentor
Technical Expert
EvangelistMediator
Motivator
Facilitator

12. About a topic...

13. Approaching a topic...
13
Knowledge
Social Structure

14. Think of your team members...
•How do they approach their daily
problems?
•What is limiting them?
•How could you support them?
14
Knowledge
Relationship Structure

15. Team Cohesion

16. Cohesion
•How much a team likes to stay together
•Cohesion
•Task
•Social
•Emotional
•Perceived
16

17. Cohesion
Collective
Efficacy
Performance
Task
Cohesion
Social
Cohesion
Emotional
Cohesion
Perceived
Cohesion
Cohesion
Collective
Efficacy
Performance
Task
Cohesion
Social
Cohesion
Emotional
Cohesion
Perceived
Cohesion
Cohesion
Collective
Efficacy
Performance
Task
Cohesion
Social
Cohesion
Emotional
Cohesion
Perceived
Cohesion
Team Cohesion
17
Cohesion
Collective
Efficacy
Performance
What about motivational games?
!
!
!

18. Cohesion in your Team
•Sources of Cohesion?
•Based on what observations?
•Possible interventions to increase
Cohesion?
18
Task Cohesion
Social Cohesion
Emotional Cohesion
Perceived Cohesion

19. Ecology

20. Ecology
20
Advantages of
the new
Advantages of
the old
Disadvantages
of the old
Disadvantages
of the new
CHANGE?NO CHANGE?

21. Ecology in your team
21
•Think of a recent “resistance” to a
change...
•...What Ecology problems
could you have?
Advantages
of the new
Advantages
of the old
Disadvantages
of the old
Disadvantages
of the new
CHANGE?NO CHANGE?

22. Values

23. What areValues?
23
•How do you use them?
Communication
Simplicity
Feedback
Courage
Reliability
Quality Honesty
Transparency

24. Values: Nominalisations
•Example: Honesty
=> be honest
24
be honest
Who? With
whom?
How
exactly?
Context?
About
what?
When?Exceptions?
Validity?

25. And what about Beliefs and Goals?
25

26. Solution...
•Avoid “Values”
•Boundaries, emergence
•Set Goals
•Challenge Beliefs
•Reflection processes
•Support
group dynamics
26

27. Promote “Quality” in your team
27
•How would you do that?
•Boundaries, emergence
•Set Goals
•Challenge Beliefs
•Reflection processes
•Support group dynamics
•Remember ecology!

28. Questions?
Now or per email ppugliese: [at] connexxo [dot] com

29. Pierluigi Pugliese
http://blog.connexxo.com
ConneXoX