The document discusses identity management and its importance in building trust. It outlines key components of an identity management system including authentication, authorization, auditing, identity providers, and provisioning. It also discusses standards like OpenID, SAML, XACML and SPML that can be used to implement user-centric identity and federated identity across organizations. Finally, it introduces the concept of an identity governance framework to establish policies and controls for identity management in a service-oriented architecture.