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Pay Per Click Campaigns
What Does Maximize Mean to You?
Identify – What You Want to Maximize

                                       Keywords / Budgets /
                          Reach
                                       CPC / Impression Share


                          Impact       CTR / CPA



                          Sales        ROI / CPA



                          Efficiency   Clicks / CPC / CTR
Before You Start Maximizing
                                                 Know Your Constraints & Objectives
Search Volume



Competitive Position, Preference & Environment



Budget, Time and Results
Let’s Get Maximizing
Maximizing For
Devices
Mobile is Changing the Landscape Quickly
                                                                                   Mobile CPC’s (Singapore)
                                                                                          Mobile     Tablet
  Mobile,
   30%                                                      Tablet,
                                                             10%



                                                                      Jan   Feb   Mar   Apr   May   Jun       Jul   Aug   Sep




                                                                                   Mobile CTR’s (Singapore)
                                                                                          Mobile     Tablet



                            PC,
                            60%


            Mindshare Benchmark Performance Data Q3, 2012
                                                                      Jan   Feb   Mar   Apr   May   Jun       Jul   Aug   Sep
Evaluate the Opportunity Closely
On Their PCs                                        On Their Mobile Devices
          Review            Used /                                     Review
           16%             Preowned                                     14%
                             14%
                                                     Service                     Used /
                                                     Center                     Preowned
                                                      19%                         12%



                                      Spare Parts
                                         13%
                                                                                Spare Parts
                                                                                   8%
                                      Dealership
                                         5%                                     Dealership
Service
Center                                                                             6%
 17%
                                         Rent
                                         5%                                       Rent
                                                                                  3%



                                                               Price
                   Price                                       38%
                   30%
Stuff you can do on Mobile Search
Mobile / Tablet Devices Best Practices

1   Separate Campaigns for Mobile, Tablets & PC

2   Have different keywords for Mobile & PC

3   Use Radius Targeting for US targeted campaign


4   Use all extensions applicable.
Maximizing
Languages
Languages Play a Key Role
                     Search Behavior Composition                                                Cost Per Click

                                                                                      English        Local        2 Languages
              Malaysia                                      Thailand


          Malay                                          Thai
          24%                                            34%


                                                                  Engli
                    Engli                                          sh
                     sh                                           66%
                    76%



                                               Filipin
              Indonesia                           o       Philippines
                                               13%



       Baha
        sa
       42%          Engli
                     sh                                         Engli
                                                                 sh
                    58%
                                                                87%
                                                                          Indonesia       Malaysia           Thailand      Vietnam



Mindshare Paid Search Campaigns, 2011 ~ 2012
Maximizing
Opportunity
Maximizing for Opportunity
             Are your spends                                                Is there an opportunity to
         aligned to the right set                                           expand or are you already
               of keywords                                                  maximizing the coverage.

Campaign              % of Total Spend         % of Total Clicks         % of Conv.            Impr Share
Brand [Broad]                             2%                       12%                   26%                 72.54%
Brand [Exact]                             1%                        5%                   20%                100.00%
Competitor [Broad]                        7%                       15%                    3%                 22.31%
Generic [Broad]                          74%                       52%                   37%                 89.07%
Generic [Exact]                          16%                       16%                   14%                 92.03%
Maximizing for Opportunity
                     So If You Really Wanted to Maximize

Campaign             % of Total Spend         % of Total Clicks         % of Conv.         Impr Share
Brand [Broad]                            2%                       12%                26%                 72.54%
Brand [Exact]                            1%                        5%                20%                100.00%
Competitor [Broad]                       7%                       15%                 3%                 22.31%
Generic [Broad]                         74%                       52%                37%                 89.07%
Generic [Exact]                         16%                       16%                14%                 92.03%
Do You Really Need to Spend More?




The Tipping point; beyond this your campaigns will start
to cost you more than what you have anticipated.
Investing more in SoIS – Worth the Effort?

         Spend (SGD)         CPC (SGD)

80,000                                                                             1.40
70,000                                                                             1.20
60,000                                                                             1.00
50,000
                                                                                   0.80
40,000
                                                                                   0.60
30,000
20,000                                                                             0.40

10,000                                                                             0.20
    0                                                                              0.00
            100%



                       90%



                              80%



                                         70%



                                               60%



                                                     50%



                                                           40%



                                                                 30%



                                                                       20%



                                                                             10%
The reason why CPC’s goes up is because not always the
advertiser loses the search impression because of budget; but
also because of poor rank which is due to lower bids.
Do You Really Need to Spend More?
This the region your current campaign is performing.

                      This can be a stretched spends & expected performance which is less cohesive.
                      Thus, if you operate with higher budgets your CPA might be higher & more sporadic.
Using Advance Modeling to Find The Connection
Sales Vs Daily Spend
$140,000

$120,000

$100,000
  Sales




                                                                                              Sales
 $80,000
                                                                                              xBar
 $60,000                                                                                      ybar

 $40,000                                                                                      Poly. (Sales)

 $20,000

          $0
            $0.00   $100.00   $200.00       Daily Spend
                                        $300.00
                                              $400.00 $500.00   $600.00   $700.00   $800.00
Relationship between Sales + Clicks
$140,000

$120,000

$100,000
  Sales



                                                                     Sales
 $80,000
                                                                     xBar
 $60,000                                                             ybar

 $40,000                                                             Linear (Sales)

 $20,000

      $0
           0   500   1,000       Clicks
                             1,500   2,000   2,500   3,000   3,500
Relationship between CPC + Sales

$140,000

$120,000

$100,000
   Sales




                                                                Sales
 $80,000
                                                                xBar
 $60,000                                                        ybar

 $40,000                                                        Linear (Sales)

 $20,000

      $0
        $0.00   $0.20   $0.40   CPC
                                $0.60   $0.80   $1.00   $1.20
Maximize
Control
Use Auction Insights to Your Power




Do you really need to out bid your competitors?
The Keyword Match Type

          Keyword            Max. CPC Clicks Impressions CTR Avg. CPC Avg. position
    Broad Match Keyword       $10.00   262     19,027    1.38% $7.11      3.02
Broad Match Modifier Keyword $12.60    472     15,990    2.95% $8.93      2.23

By using BMM keyword type, we are able to optimize the campaign CTR and
Avg Position with a marginally higher CPC.
The keywords run in parallel for 30 days before switching to only BMM Match type.
Do Not Overkill your Account with Too Many Ads
20 messages per ad group is a strict no no!

      Converting Ads Spend                          Clicks    Conv

                                                             400

      Yes                                     250
      44%
                         No
                        56%


                                                     20            32

                                              Before          After
Do You Really Need Long Tail?
Matured Markets                                            SEA Markets
                                                          Words   Searches CTR   CPC
                                                          1
                                                          2
                                                          3
                                                          4
                                                          5
                                                          6




Markets like SG/MY/ID/TH/VN – are very different as compared to the markets
like US / UK / AU in terms of user behavior. Thus using Long Tail Keywords is not
always a good option in our region.
Day of the Week Optimization


 Monday

 Tuesday

Wednesday

Thursday

  Friday
 Saturday

 Sunday
Hour of the Day
                                                                                      Clicks    Conv




0   1    2   3   4   5   6   7   8   9   10   11   12   13   14   15   16   17   18   19   20   21   22   23




        One can Always                              Emphasis is always on maximizing
        Argue – To keep                             of every dollar invested vs an always
        the campaign ON                             open shop when no one is buying.
        or OFF
Some New Stuff we are testing

Dynamic Search Ads




Offer Extension Ads
Other Stuff we are using

      Automated Rules      Adwords Scripts
Page
Domination
In Summary

                          Keywords / Budgets /
             Reach
                          CPC / Impression Share


             Impact       CTR / CPA



             Sales        ROI / CPA



             Efficiency   Clicks / CPC / CTR
Happy Maximizing Your PPC Campaigns

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Maximize PPC Campaigns

  • 1. Pay Per Click Campaigns
  • 2. What Does Maximize Mean to You?
  • 3. Identify – What You Want to Maximize Keywords / Budgets / Reach CPC / Impression Share Impact CTR / CPA Sales ROI / CPA Efficiency Clicks / CPC / CTR
  • 4. Before You Start Maximizing Know Your Constraints & Objectives Search Volume Competitive Position, Preference & Environment Budget, Time and Results
  • 7. Mobile is Changing the Landscape Quickly Mobile CPC’s (Singapore) Mobile Tablet Mobile, 30% Tablet, 10% Jan Feb Mar Apr May Jun Jul Aug Sep Mobile CTR’s (Singapore) Mobile Tablet PC, 60% Mindshare Benchmark Performance Data Q3, 2012 Jan Feb Mar Apr May Jun Jul Aug Sep
  • 8. Evaluate the Opportunity Closely On Their PCs On Their Mobile Devices Review Used / Review 16% Preowned 14% 14% Service Used / Center Preowned 19% 12% Spare Parts 13% Spare Parts 8% Dealership 5% Dealership Service Center 6% 17% Rent 5% Rent 3% Price Price 38% 30%
  • 9. Stuff you can do on Mobile Search
  • 10. Mobile / Tablet Devices Best Practices 1 Separate Campaigns for Mobile, Tablets & PC 2 Have different keywords for Mobile & PC 3 Use Radius Targeting for US targeted campaign 4 Use all extensions applicable.
  • 12. Languages Play a Key Role Search Behavior Composition Cost Per Click English Local 2 Languages Malaysia Thailand Malay Thai 24% 34% Engli Engli sh sh 66% 76% Filipin Indonesia o Philippines 13% Baha sa 42% Engli sh Engli sh 58% 87% Indonesia Malaysia Thailand Vietnam Mindshare Paid Search Campaigns, 2011 ~ 2012
  • 14. Maximizing for Opportunity Are your spends Is there an opportunity to aligned to the right set expand or are you already of keywords maximizing the coverage. Campaign % of Total Spend % of Total Clicks % of Conv. Impr Share Brand [Broad] 2% 12% 26% 72.54% Brand [Exact] 1% 5% 20% 100.00% Competitor [Broad] 7% 15% 3% 22.31% Generic [Broad] 74% 52% 37% 89.07% Generic [Exact] 16% 16% 14% 92.03%
  • 15. Maximizing for Opportunity So If You Really Wanted to Maximize Campaign % of Total Spend % of Total Clicks % of Conv. Impr Share Brand [Broad] 2% 12% 26% 72.54% Brand [Exact] 1% 5% 20% 100.00% Competitor [Broad] 7% 15% 3% 22.31% Generic [Broad] 74% 52% 37% 89.07% Generic [Exact] 16% 16% 14% 92.03%
  • 16. Do You Really Need to Spend More? The Tipping point; beyond this your campaigns will start to cost you more than what you have anticipated.
  • 17. Investing more in SoIS – Worth the Effort? Spend (SGD) CPC (SGD) 80,000 1.40 70,000 1.20 60,000 1.00 50,000 0.80 40,000 0.60 30,000 20,000 0.40 10,000 0.20 0 0.00 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% The reason why CPC’s goes up is because not always the advertiser loses the search impression because of budget; but also because of poor rank which is due to lower bids.
  • 18. Do You Really Need to Spend More? This the region your current campaign is performing. This can be a stretched spends & expected performance which is less cohesive. Thus, if you operate with higher budgets your CPA might be higher & more sporadic.
  • 19. Using Advance Modeling to Find The Connection Sales Vs Daily Spend $140,000 $120,000 $100,000 Sales Sales $80,000 xBar $60,000 ybar $40,000 Poly. (Sales) $20,000 $0 $0.00 $100.00 $200.00 Daily Spend $300.00 $400.00 $500.00 $600.00 $700.00 $800.00
  • 20. Relationship between Sales + Clicks $140,000 $120,000 $100,000 Sales Sales $80,000 xBar $60,000 ybar $40,000 Linear (Sales) $20,000 $0 0 500 1,000 Clicks 1,500 2,000 2,500 3,000 3,500
  • 21. Relationship between CPC + Sales $140,000 $120,000 $100,000 Sales Sales $80,000 xBar $60,000 ybar $40,000 Linear (Sales) $20,000 $0 $0.00 $0.20 $0.40 CPC $0.60 $0.80 $1.00 $1.20
  • 23. Use Auction Insights to Your Power Do you really need to out bid your competitors?
  • 24. The Keyword Match Type Keyword Max. CPC Clicks Impressions CTR Avg. CPC Avg. position Broad Match Keyword $10.00 262 19,027 1.38% $7.11 3.02 Broad Match Modifier Keyword $12.60 472 15,990 2.95% $8.93 2.23 By using BMM keyword type, we are able to optimize the campaign CTR and Avg Position with a marginally higher CPC. The keywords run in parallel for 30 days before switching to only BMM Match type.
  • 25. Do Not Overkill your Account with Too Many Ads 20 messages per ad group is a strict no no! Converting Ads Spend Clicks Conv 400 Yes 250 44% No 56% 20 32 Before After
  • 26. Do You Really Need Long Tail? Matured Markets SEA Markets Words Searches CTR CPC 1 2 3 4 5 6 Markets like SG/MY/ID/TH/VN – are very different as compared to the markets like US / UK / AU in terms of user behavior. Thus using Long Tail Keywords is not always a good option in our region.
  • 27. Day of the Week Optimization Monday Tuesday Wednesday Thursday Friday Saturday Sunday
  • 28. Hour of the Day Clicks Conv 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 One can Always Emphasis is always on maximizing Argue – To keep of every dollar invested vs an always the campaign ON open shop when no one is buying. or OFF
  • 29.
  • 30. Some New Stuff we are testing Dynamic Search Ads Offer Extension Ads
  • 31. Other Stuff we are using Automated Rules Adwords Scripts
  • 33.
  • 34. In Summary Keywords / Budgets / Reach CPC / Impression Share Impact CTR / CPA Sales ROI / CPA Efficiency Clicks / CPC / CTR
  • 35. Happy Maximizing Your PPC Campaigns